Positively.
In the industry: we consistently rank among the top of the top tier in customer service/order fulfillment. Our product quality is consistent. Our willingness to, within reason, work with our trade partners to support the programs that drive our common interests
Among consumers:  we consistently strive to surprise our consumers with the sort of freshness and quality from a bagged RTE popcorn that they thought only possible from freshely made popcorn.  We feel like we do this pretty consistently (google Rocky Mountain Popcorn and read the blogosphere).  There are those we disappoint; we seek to win those over with high-touch, high-response attention.