People need to know that we will work very hard to get them the best results possible.  They need to know that we are passionate about taking on the large insurance companies and helping our clients through what is normally a very difficult time in their lives.  Finally, we will almost always get a far better result for a client than they can get on their own and frankly, I think we get better results than many of our competitors because the insurance companies know that we will take cases all the way to trial if necessary.  