when you try to do that [color=red][Add additional lines to an existing ticket, as originally posted in the above topic before modification][/color] for some penalties and use labor cat 01 the computer automatically changes the second line to code 03, which is time and a half.&nbsp; Also, couldn&#039;t you create a ticket, then go back into it and choose the &quot;Add Ticket&quot; button at the bottom? This seems to work to create a second ticket for the same day.