Here is Amtrak EAP web portal managed by Beacon Healthcare. It looks like the web site as a whole is set up to service numerous companies, not just Amtrak. https://www.achievesolutions.net/achievesolutions/en/amtrakeap/Home.do <br /><br />It contains information on services along with EAP counselor contact information. The general EAP contact phone for Amtrak employees is 844-268-7251 (844-AMTRAK1). It is a 24 hour line.<br /><br />Here is the EAP directory link. https://media.achievesolutions.net/client/amtrak/eap-directory-2017.pdf <br /><br />The Chicago counselor (for Zone 4) is:<br /><br />Gregory R Williams, LCSW, CEAP, SAP, CADC, MISAII<br />500 W. Jackson Blvd., Rm 331<br />Chicago, IL 60661<br />O 312-544-5254 <br />C 312-848-0041 <br />will2241@amtrak.com<br />