<h2>
	Message from TLI&#39;s President &amp; CEO</h2>
<p>
	Over the past year, Translogistics has lived the motto, &ldquo;Every Interaction Counts.&rdquo; This means that every time we interact with a client, vendor, or fellow employee, we have the opportunity to strengthen or weaken that relationship. We realize that every interaction we have, regardless of its scope, is extremely important. Even if the interaction is the result of a negative occurrence, we still have the opportunity to strengthen the relationship through our positive actions and the manner in which we conduct ourselves. That is why all TLI employees, including management, are trained to assess their interactions, to look at them from the client&rsquo;s point of view, and determine if they did everything possible to make that experience positive. This is part of the reason why a recent independent survey showed TLI as the market leader in logistics management customer service. We are intentional in our relationships.</p>
<p>
	For those of you that work with us, you know that Trust, Loyalty, and Integrity are not just words we put on our letterhead. We live by them. Regardless of the issue or its source, we find the facts and do what is right, no matter the cost. I will be the first to admit that despite our best efforts, mistakes do happen. So on the rare occasion a mistake is made, we will own up to it, address it, and put an action plan in place to prevent it from happening again.</p>
<p>
	I am very proud of the people here at Translogistics, for their continued commitment and dedication to providing the best customer service in the industry. And I would also like to assure our clients that as we serve you today, we are continuously searching for new and improved ways to serve you tomorrow.</p>
<p>
	Finally, I would like to thank you for looking at Translogistics Inc., and invite you to browse the rest of our new website. And in so doing, I think you will discover how our unique focus on customer service, our comprehensive list of services and our innovative management techniques are in fact redefining the logistics industry as we know it.</p>
<p>
	Best Regards,</p>
<p>
	Scott J. McDevitt<br />
	Founder, President &amp; CEO</p>
