 message from tli s president ceo message from tli s president ceo over the past year translogistics has lived the motto every interaction counts this means that every time we interact with a client vendor or fellow employee we have the opportunity to strengthen or weaken that relationship we realize that every interaction we have regardless of its scope is extremely important even if the interaction is the result of a negative occurrence we still have the opportunity to strengthen the relationship through our positive actions and the manner in which we conduct ourselves that is why all tli employees including management are trained to assess their interactions to look at them from the client s point of view and determine if they did everything possible to make that experience positive this is part of the reason why a recent independent survey showed tli as the market leader in logistics management customer service we are intentional in our relationships for those of you that work with us you know that trust loyalty and integrity are not just words we put on our letterhead we live by them regardless of the issue or its source we find the facts and do what is right no matter the cost i will be the first to admit that despite our best efforts mistakes do happen so on the rare occasion a mistake is made we will own up to it address it and put an action plan in place to prevent it from happening again i am very proud of the people here at translogistics for their continued commitment and dedication to providing the best customer service in the industry and i would also like to assure our clients that as we serve you today we are continuously searching for new and improved ways to serve you tomorrow finally i would like to thank you for looking at translogistics inc and invite you to browse the rest of our new website and in so doing i think you will discover how our unique focus on customer service our comprehensive list of services and our innovative management techniques are in fact redefining the logistics industry as we know it best regards scott j mcdevitt founder president ceo  