The writer has taken the tone of the disappointed soul - it's his humor schtick.  A lot of what he wrote is what some folks have thought - we have a friend who doesn't like, or get, the jam that is sometimes added to the CD track.  Personally, I love my jam - on biscuits!
The only exception I take to this writer's tone is the following quote/comment:
"On the other side of the hall there were privileged folks who had probably paid a lot of money for private seating in a good location. So we couldn’t go over there."
Maybe those "privileged" people didn't have the high-protein dinner before the show and paid more money for seating...whatever...could have been relatives of the band members!  Stop feeling so sorry for yourself - unless is is your schtick.
:-)