 our sales policy shipping policy all orders are processed upon receipt instock orders will be shipped within 13 days of order you will be notified by email upon receipt of order and when your order has shipped please allow 24 weeks ship time for noninstock items and 410 weeks for furniture you will be notified of an item s status upon receipt of order please contact us with any questions of leadtime special orders and or requests may require more leadtime at this time the rustic country barn ships ups ground motor freight and whiteglove blanket wrap ups shipping rates will be calculated upon checkout motor freight charges and blanket wrap will be quoted as required refund return policy items can be returned instore or via mail with proper receipt for full refund price of product until 15 days after receiving the product return shipping charges will not be refunded custom orders are nonrefundable all damaged items must be reported to shipper and the rustic country barn upon receipt payment the rustic country barn s preferred method of payment is pay pal mastercard visa or discover we also except american express sales tax we charge 6 sales tax to all orders delivered to ct addresses barnwood furniture shipping policy 