a:26:{s:9:"weblog_id";s:1:"5";s:8:"entry_id";s:0:"";s:6:"sticky";s:0:"";s:14:"allow_comments";s:1:"n";s:16:"allow_trackbacks";s:1:"n";s:10:"entry_date";s:19:"2009-06-26 06:24 AM";s:15:"expiration_date";s:0:"";s:23:"comment_expiration_date";s:0:"";s:8:"category";a:2:{i:0;s:2:"12";i:1;s:2:"61";}s:9:"author_id";s:1:"2";s:6:"status";s:4:"open";s:14:"trackback_urls";s:0:"";s:18:"versioning_enabled";s:1:"y";s:5:"title";s:20:"Small Details Matter";s:9:"url_title";s:20:"small_details_matter";s:6:"submit";s:6:"Submit";s:11:"field_id_20";s:20:"Small Details Matter";s:11:"field_ft_20";s:4:"none";s:11:"field_id_25";s:1:"7";s:11:"field_id_45";s:150:"The current environment is a good time to look at how you approach the customer base and fix the little details that you may have let slide for years.";s:11:"field_ft_45";s:4:"none";s:11:"field_id_22";s:24:"details, Woodcock, sales";s:11:"field_ft_22";s:4:"none";s:11:"field_id_23";s:1573:"<p>When dealing with an intensely competitive marketplace, the one item that holds true is that the small things matter.&nbsp; Sales reps, estimators, project managers and owners are scrambling for every opportunity and percentage of profit.&nbsp; This is the perfect environment to look at how you approach the customer base and fix the little details that you may have let slide for years.<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<br />There are two important steps to successfully doing this self-evaluation: <br />1. Be honest with yourself.&nbsp; Blinding your eyes to your own mistakes will never produce results. <br />2. Be willing to change.&nbsp; The list below may seem trivial but add up each small increment and you have a significant difference maker. <br /><br />Here are some of the most common detail errors:<br /></p>
<ul>
<li>No name or message on voicemail. (Very impersonal and rude)</li>
<li>Unprofessional attire</li>
<li>Amateurish presentation materials</li>
<li>Poor hygiene</li>
<li>Too talkative</li>
<li>Off color humor</li>
<li>Sexist attitudes</li>
<li>Dirty vehicle</li>
<li>Arriving late to meetings</li>
</ul>
<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br />You may not do any of these or you might do them all.&nbsp; The point is to evaluate yourself and make sure. You may be shooting yourself in the foot and not even realizing it!&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br />&nbsp;</p>
<p>&nbsp;</p>";s:10:"category_0";s:2:"12";s:10:"category_1";s:2:"61";}