A self-motivated individual with excellent teamwork skills combined with the discipline to work extremely well on her own if required. Strong organisational and communication skills involving the ability to disseminate information and knowledge whilst listening and putting into practice advice and instructions.

SKILLS AND KNOWLEDGE
•	customer service skills
•	ability to keep up concentration and accuracy throughout long hours
•	a polite, tactful and friendly manner
•	ability to think quickly and make fast mental calculations
•	vitality and enthusiasm
•	confidence in front of an audience
•	scrupulous honesty and security awareness
•	ability to handle complaints and difficult situations
•	foreign language skills
