<p>Tom,</p>
<p>"Before we could follow-up with Mr. Solberg today he actually called in to say how pleased he was. He said the crew did a job that exceeded his expectations. That Tom was very knowledgeable and courteous which was the deciding factor in going with Sir Grout. He mentioned that he had gotten an estimate from Stanley Steemer and while he was not trying to disparage anyone it was like having 2 knuckle draggers walk into his home. He nor his wife got a good feeling from the estimate which is what prompted them to talk to Colby Knapp (their contractor) about Sir Grout. He said he is totally blown away with how everything looks especially considering it was due to flood damage. He said to feel free to give his name and number to anyone looking for a referral. I went over our referral program and maintenance programs with him. He said to be sure and call again. He said that Tom gave him useful information on the proper way to maintain their floors. Nothing like this was provided to him during his Stanley Steemer estimate and he gave us a perfect score in his Sir Grout survey."</p>
<p>Testimonial from Mr Solberg, Danbury, CT</p>