<p>Dear Mr. Lynch:</p>
<p>After inspecting the tile floors in the bathrooms in our main hall after you refinished them, I wanted to write and thank you.   What an incredible job you did.</p>
<p>We&rsquo;re not sure how long the tile floors have been in those bathrooms, but the building is 38 years old and I suspect those were the original floors.  At any rate, I thought the color of the grout was black.  I couldn&rsquo;t believe that the grout was actually white, which it is now after you have cleaned and sealed the floors.</p>
<p>All of our residents think we had new floors installed.  Nobody can believe that we just had the old floors cleaned and sealed.  They look absolutely brand new.</p>
<p>Please feel free to have anyone who is considering having you refinish their tile floors call me or actually make an appointment to come in and inspect the work you did.</p>
<p>Mr. Lynch, thank you again for the outstanding job you did.</p>
<p>&nbsp;</p>
<p>Sincerely,</p>
<p>Michael Vaughn</p>
<p>Assistant General Manager</p>
<p>Travelers Rest Resort</p>
<p>&nbsp;</p>