<p style="margin-top: 0px;"><em>Like most of us today, we are inundated daily with telephone sales pitches and more ads in our post office box than actual mail. It wasn't always this way but it forces us to be more selective about&nbsp;what we read or even calls to which we chose to listen. Somehow, your mail ad got through to us. Timing certainly makes a difference and we knew or new home needed grout work in our master bathroom.</em></p>
<p style="margin-top: 0px;"><em>Despite my wife's suspicions, she accepted the appointment I made for an estimate from Sir Grout. Dan, the owner and all around good guy, gave what I believed to be a reasonable estimate. He also explained&nbsp;the process he would be going through in great detail. One always takes a risk, particularly when time consuming but sensible references are not performed. We took that risk because we have so much on our plate that we haven't even finished unpacking from our first of the year move. Dan also exuded confidence. I was taking a major risk with my marriage but my gamble was rewarded. He showed up on time and spent the entire day, turning down our dinner offer, to complete a job that was bigger than even he expected. He also left the job site cleaner than when he started. We're checking to see if he might be&nbsp;branching into housekeeping!</em></p>
<p style="margin-top: 0px;"><em>We followed his instructions on how to treat the grout initially and he even left a bottle of grout to be used on any spots that might have been missed or pop up by accident later. So far, I can only say our&nbsp;"gamble" paid off and I am happy to offer my recommendation for Sir Grout to others seeking his service down the road.</em></p>
<p style="margin-top: 0px;">John B.<br />Glenview, Illinois</p>