I have to tell you, I was really surprised when I got my beautiful leather bound information in the mail and so quickly.  It was put together so nice and completely professional.  There was nothing cheap or chinchy and it gave me even more confidence in your ability as a photographer.  I loved having all the information at my fingertips, instead of looking online.  I liked the sample pictures to see the different finishes.  I am a visual learner so that was nice. Product delivery was like Christmas! I loved having the big canvas wrapped in the beautiful, black satin bow.  It was fun to open the ribbons and sealed boxes and find my “presents.”  I liked that you were just as excited as I was!  All the “extra” stuff you did just was icing on the cake.  You and your products were professional from the first moment to the last. 