Are you affiliated with the stores in New York?   If you are I would 
like to let you know about a very bad situation in your Hicksville 
store.  Gerard, the manager/owner has been completely awful.   I 
purchased a Boxer puppy approximately 7 months ago.   I was told 
that I would get AKC papers for this dog.   Promise after promise was 
made and finally, after allowing more time than your contract allows, I 
was given papers a few weeks ago.   After filing those papers with the 
AKC along with fees for all of the transfers that came with the papers, 
those papers were sent back to me because they were defective, 
missing certain dates.  When I approached Gerard he started yelling at 
me and when my friend asked him not to yell at me he put his hand in 
her face and told her not to talk to him and to get the "f" out of his 
store.   This is no way to treat a customer and, possibly, a potential 
customer.   What can I do?
