The phone is used, but still has the screen protector on. The operating system is Palm.&lt;br&gt;Phone powers up as seen in the picture and the ESN is clear.&lt;br&gt;Phone comes with charger and battery only. &lt;br&gt;&lt;br&gt;For additonal info click here: &lt;a title=&quot;Treo &quot; href=&quot;http://www.everythingtreo.com/treo-700p-review/&quot;&gt;http://www.everythingtreo.com/treo-700p-review/&lt;/a&gt;&lt;br&gt;