Query 1 Will you be capable of send me a written copy of your high quality assurance? Now, if for any purpose the carpet cleaner cant offer you a assure I would question their skills. A assure should really be a thing like a 100% cash back assure or perhaps a satisfaction assure. Not a 100% assure that each of the stains will come out as no one could honestly make such a claim. If a cleaner guaranteed that I would absolutely no believe them.