The project is about gathering hotel reviews & market analysis, trends about different hotels.
The tool should be an online Social Media Management system for hotels and may be even other businesses to monitor and manage online reputation and their social media channels from an integrated single interface. The system should enable hotels to respond to reviews and comments from the tool whenever channel offers capabilities for hotels to respond. In addition to Social Media Channel should also monitor Online Travel Agency channels such as Expedia and Travelocity.

Following is what is required as per the last email:

http://www.milestoneinternet.com/html/online-social-media-management-system-for-hotels.asp
