&lt;p&gt;This page displays all customer&#039;s Pending, Cancelled, and Processing orders that are currently residing in the database. A Cancelled order is a previously Completed order that was cancelled by the admin. A Processing order is an order submitted using the &quot;Offline Form&quot; and has not yet been processed by the admin.&lt;/p&gt;
&lt;p&gt;To search for and display the details of a particular order, enter the &lt;strong&gt;Order Id&lt;/strong&gt; into the &lt;strong&gt;Quick View Order Detail&lt;/strong&gt; input field and click the &lt;strong&gt;Submit&lt;/strong&gt; button.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;To &lt;strong&gt;view&lt;/strong&gt; the &lt;strong&gt;Order Details&lt;/strong&gt;, click on the &lt;strong&gt;Order Id&lt;/strong&gt; link for the particular order.&lt;/li&gt;
&lt;li&gt;To change the status of an order from &lt;strong&gt;Pending&lt;/strong&gt; to &lt;strong&gt;Completed&lt;/strong&gt; click on the &lt;img style=&quot;vertical-align: top;&quot; src=&quot;images/admin/file_apply.gif&quot; alt=&quot;complete&quot; /&gt; icon. &lt;br /&gt;When an order is completed, the download link will be available to customers in their My Account area if there is an instant download media in the order. Once the status is changed to Completed the order will be moved to the Completed Orders section.&lt;br /&gt;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To &lt;strong&gt;Delete an order &lt;/strong&gt;click on the &lt;img style=&quot;vertical-align: top;&quot; src=&quot;images/admin/delete.gif&quot; alt=&quot;delete&quot; /&gt; icon. &lt;br /&gt;You will need to confirm the delete action before the system removes the selected order from the database.&lt;br /&gt;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To view the &lt;strong&gt;Promotion Code&lt;/strong&gt; details click on the promotion value hyperlink.&lt;br /&gt;The hyperlink is only visible if customers have input a promotion code during the checkout process. After clicking on the hyperlink, you will see all promotion codes that were used for the selected order id.&lt;br /&gt;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To view customer&#039;s &lt;strong&gt;Registration &lt;/strong&gt;information, click on the customer&#039;s username.&lt;br /&gt;The customer&#039;s profile page will display with the customer&#039;s profile information.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Other Functions&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;To go back to Order Manager page, click on the &lt;img src=&quot;images/admin/back.gif&quot; alt=&quot;back&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;absMiddle&quot; /&gt;&amp;nbsp;&lt;strong&gt;Back&lt;/strong&gt; link.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To add notes to the selected order, click on the &lt;img src=&quot;images/admin/note.gif&quot; alt=&quot;notes&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;absMiddle&quot; /&gt;&amp;nbsp;&lt;strong&gt;Notes&lt;/strong&gt; link.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To change the order&#039;s status&amp;nbsp;to&amp;nbsp;completed, click on the&amp;nbsp;&lt;img src=&quot;images/admin/file_apply.gif&quot; alt=&quot;complete&quot; width=&quot;16&quot; height=&quot;16&quot; /&gt;&amp;nbsp;&lt;strong&gt;Complete&lt;/strong&gt; link.&lt;/li&gt;
&lt;li&gt;To delete the selected order from the database, click on the &lt;img src=&quot;images/admin/delete.gif&quot; alt=&quot;delete&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;absMiddle&quot; /&gt;&amp;nbsp;&lt;strong&gt;Delete&lt;/strong&gt; link.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To send an invoice to the customer&#039;s email address, click on the &lt;img src=&quot;images/admin/mail.gif&quot; alt=&quot;mail&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;absMiddle&quot; /&gt;&amp;nbsp;&lt;strong&gt;Send Invoice&lt;/strong&gt; link.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To print the order details, click on the &lt;img src=&quot;images/admin/print.gif&quot; alt=&quot;print&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;absMiddle&quot; /&gt;&amp;nbsp;&lt;strong&gt;Printable&lt;/strong&gt; link.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;To email the order details to others, click on the &lt;img src=&quot;images/admin/mail.gif&quot; alt=&quot;mail&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;absMiddle&quot; /&gt; &lt;strong&gt;E-Mail&lt;/strong&gt;&amp;nbsp;link.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;All available data can be sorted by the displayed hyperlinked column titles. You can reverse the displayed sort order by clicking on the same link again.&lt;/p&gt;
&lt;p&gt;To navigate to the &lt;strong&gt;Next&lt;/strong&gt; and &lt;strong&gt;Previous&lt;/strong&gt; order pages, click on the &lt;img src=&quot;images/admin/next_arrow.gif&quot; alt=&quot;&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;top&quot; /&gt; and &lt;img src=&quot;images/admin/back_arrow.gif&quot; alt=&quot;&quot; width=&quot;16&quot; height=&quot;16&quot; align=&quot;top&quot; /&gt; icons respectively.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;