<p>All products purchased from MP4 Nation (USA) have a 1-year standard warranty. In all warranty cases, the buyer is required to send back the product. Buyers will be responsible for the shipping costs associated with a return of a product for RMA.&nbsp;</p>
<p>Additionally, all Nationite branded products purchased at MP4 Nation (USA) come with a 30-day swap-for-new guarantee. If any Nationite branded product should stop working within the first 30 days of receipt, MP4 Nation (USA) will replace it with a new unit. The buyer will be required to send back the product and upon receipt of the product, MP4 Nation (USA) will ship out a new unit.</p>
<p>All Brainwavz branded products purchased at MP4 Nation (USA) have a 1-year swap-for-new warranty. Should any defect arise in any Brainwavz branded product, it will be replaced for a new unit. The buyer will be required to send back their defective unit first and upon receipt of the unit, MP4 Nation (USA) will ship out a new unit.</p>
<p>If a product purchased at MP4 Nation (USA) arrives in a non-working condition, or develops a defect within 2 days of receipt of hte item, the buyer is required to contact MP4 Nation Customer Support. After contact and verification is made, the buyer will be required to send back the defective unit, upon receipt of which MP4 Nation (USA) will replace it for a new unit. MP4 Nation (USA) will also reimburse up to USD$20 of the shipping cost associated with sending back the defective unit. Should the need arise, MP4 Nation customer support staff may request a photograph of the shipping receipt showing postage paid, so please have one ready.&nbsp;</p>
<p>If you have any further questions, please don't hesitate to contact our customer support staff <a title="MP4 nation Customer Support" href="http://www.mp4nation.net/support" target="_blank">here</a>.</p>
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<p><strong>Important Links For Buyers</strong></p>
<ul>
<li><a title="How Are Orders Processed At MP4 Nation (USA)?" href="http://www.mp4nationusa.com/index.php?dispatch=pages.view&amp;page_id=7">How Are Orders Processed?</a></li>
<li><a title="MP4 Nation (USA) Shipping Information" href="http://www.mp4nationusa.com/index.php?dispatch=pages.view&amp;page_id=9">Shipping Information</a></li>
<li><a title="MP4 Nation (USA) Returns Information" href="http://www.mp4nationusa.com/index.php?dispatch=pages.view&amp;page_id=10">Returns Information</a></li>
<li><a title="Frequently Asked Questions (FAQ) At MP4 Nation (USA)" href="http://www.mp4nationusa.com/index.php?dispatch=pages.view&amp;page_id=8">Frequently Asked Questions</a></li>
</ul>
<p><strong>Useful Links For Buyers</strong></p>
<ul>
<li><a title="MP4 nation Customer Support" href="http://www.mp4nation.net/support">MP4 Nation Customer Support</a></li>
<li><a title="MP4 Nation Forum" href="http://www.mp4nation.net/forum">MP4 Nation Community Forums</a></li>
</ul>
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