I am extremely impressed with <a title="Netflix" href="http://www.netflix.com" target="_self">Netflix</a>, although not for the reasons you might think.

<a href="http://mikerappaport.net/onevoice/wp-content/uploads/2010/04/netflix_logo.gif"><img class="alignright size-full wp-image-349" src="http://mikerappaport.net/onevoice/wp-content/uploads/2010/04/netflix_logo.gif" alt="" width="177" height="55" /></a>Most of you are probably familiar with Netflix, which does a terrific job of renting movies on DVD over the Internet. My daughter and her husband have been members for a long time, and they have been able to get DVDs of the movies they want to see no matter where in the world they find themselves for her job through the Department of State.

I'm not a big rental guy. If I like a movie enough, I usually buy the DVD, but I signed up for Netflix two years ago. For whatever reason, I just didn't use the account very much. I was paying $9.99 a month, but I was watching less than one movie a month via Netflix, so I decided to cancel my account.

Here's where Netflix gets really impressive.

I signed in to my account, went to the appropriate place on the website and found a choice you rarely see -- Cancel My Account.

I don't know if you've ever been a member of America Online or other web-based businesses, but they are devilishly hard to cancel. You can make all sorts of changes, but to actually cancel your account, you have to call a real person, wait through all the holds and then listen while they do their level best to talk you out of it.

Not Netflix.

I had to answer two questions, basically about why I was quitting and then click on an icon.

No more Netflix.

I'll tell you what, though. I would recommend them to anyone, and if I reached a point where I thought I would use the account more, I would not hesitate to join again.

Now all I've got to do is return this DVD that's been sitting on my desk since Christmas.

I wonder what movie it was.