Sir/Madam,

I am a long time retail consumer of your delicious  produce especially Clementines. I enjoy their sweet tasty flavor consuming about three cartons monthly. 

Unfortunately, I am contacting you to report a less than acceptable quality condition of my latest purchase. Occasionally I find one or two Clementines dry or moldy per carton but in a  recent purchase there were eight uneatable five with mold and 3 extremely dry and tasteless. At a cost of $6.00 USD per carton price/value was less than satisfactory.

Is this unusually high number a result of poor or a lack of quality control by the packager? Please advise and thank you.

A dissatisfied customer,

Stanley Oleysyck
6 Sharp Ln
Camden-Wyoming, DE 19934