Actually, the people who work behind the counter are indeed pharmacists. Some of them are really good and some of them- not really.
For example, the pharmacists in my town (My town is small) are really good. They're constantly informing themselves about new medicines etc. And they really help you, when you need a good medicine.

P.S.- And again, if I can ever help you with something just email me- shadowmarn@gmail.com