I lost my Bulgarian debt card, um, a long time ago. I canceled it as soon as I knew it was gone but it's taken me an embarrassingly long time to replace it. It's been so long I don't even want to say how long it's been. For those of you now dying of curiosity, think months.

I've put off doing it for a lot of different reasons and truth be told none of which are really that good. Here they are: I was annoyed with myself that I lost it. I've been busy at work. I've been traveling. Bank hours aren't very convenient. There's not a branch close to work (and by that I really mean between my apartment and school). I thought it was going to be annoying and hard because I don't know any banking vocabulary and because I hate Bulgarian bureaucracy.

Turns out it was none of these things.

Today after school I marched over to Business Park to the Bulbank branch there. This didn't take me more than 15 minutes. Sure I snuck out the side gate rather the front gate but nobody seemed to care.

I found the Bulbank branch pretty easily.

What amazed me most was the customer service at this branch. Sure the space is lovely and modern but it was the customer service that wowed me. You get a ticket (or in my case a girl who works at the bank helps you get a ticket and then explains all of the following to you in  English), you wait for your desk number to appear on a screen, you go to that window and they help you. There are no lines to stand in and no one can cut you in line.

That last bit is my favorite. No one can cut you in line. (Ha, take that Bulgarian line-cutters!)

I was in and out in 10 minutes. Okay the girl who actually waited on me was kind of surly but I think this may have been because her English wasn't very good and so when I switched into Bulgarian for her she seemed relieved. And I think, that she might have smiled at me on my way out.

I topped the whole outing off with a Subway sandwich. Good thinking Business Park. I've often wondered why there wasn't a Subway in Business Park and no