<p><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">To configure IMAP access for your BlackBerry, just follow these steps:</span></span></span></p>
<ol>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">From your BlackBerry home screen, select the <strong>BlackBerry Set-up</strong> icon, and choose <strong>Personal Email Set-up</strong>. (On older devices, just look for the <strong>Personal Email Set-up</strong> icon.) </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">Select <strong>Personal Email Set-up</strong>. </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">Accept Terms and Conditions. </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">On the 'Email Account Set-up' page, enter <strong>your full email address</strong> (including '@your_company.hyperoffice.com’ or '@your_domain.com') but just add an <strong>‘x’</strong> to the 'Password:' field. Select <strong>Next</strong>. <br /><br /><em>- This Step is required to force the Blackberry device to provide the following prompts.  After this step, when prompted for your password use your normal HyperOffice password to complete the setup.</em></span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">You'll see a screen that says 'We were unable to configure [username@your_domain.com].' Select <strong>I will provide the settings to add this email account</strong>, then <strong>Next</strong>. </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">Select <strong>Internet Service Provider Email (POP/IMAP)</strong>, then <strong>Next</strong>. </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">Select <strong>I will provide the settings to add this email account</strong>, then <strong>Next</strong>. </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">You'll see 'The BlackBerry Internet Service could not configure [username@your_domain.com] email account.' Select <strong>Provide The Settings</strong> to continue. </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">In the 'User name:' field, enter <strong>your full email address</strong> (including '@your_domain.com').  Then enter <strong>your HyperOffice password</strong> in the 'Password:' field. </span></span></span></li>
<li><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">In the 'Email server:' field, enter <strong>'imap.hyperoffice.com'</strong>, then select <strong>Next</strong>. If IMAP access was successfully configured, select <strong>OK</strong>. </span></span></span></li>
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<p><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;"><br />To review, the Blackberry Email Setup will prompt you for these details:<br /><br /><strong>Name:</strong> &lt;Your Name&gt;<br /><strong>Email Address:</strong> &lt;Your "Send-As" Email Address&gt;<br /><br /><strong>Incoming Mail Server (for POP):</strong> pop.hyperoffice.com<br /><strong>Incoming Mail Server (for IMAP):</strong> imap.hyperoffice.com<br /><strong>Username:</strong> &lt;username&gt;@&lt;yourdomain.com&gt;<br /><strong>Password:</strong> &lt;login password&gt;</span></span></span></p>