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<p v:shape="_x0000_s1026"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">Each HyperOffice portal has a designated administrator. Typically this is the user who created the HyperOffice account. This administrator is a Level 1 administrator and has the ability to create: </span></span></span></p>
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<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">user accounts</span></span></span></li>
<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"> </span></span>
<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">aliases</span></span></span></li>
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<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">default portal signature. </span></span></span></li>
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<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">It is strongly recommended that user accounts and alias names be created prior to the Mail Exchange (MX) record being switched. </span></span></span></div>
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<div><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;"> </span></span></span></div>
<div><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">Before your mail can be hosted with HyperOffice, you (the customer) must switch the MX record to the HyperOffice mail servers. </span></span></span></div>
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<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">The MX record is either hosted with the Domain Registrar e.g. GoDaddy, Network Solutions, etc. or with a Web Hosting service. <br />In some cases the Domain Registrar and the Web Host are the same. <br />It is not uncommon for these providers to give you access to the domain records.<br /> <br /></span></span></span></li>
<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"> </span></span>
<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 12pt;"><span style="color: #000000;">HyperOffice recommends that you switch the MX record at the end of your work day, preferably Friday. This is to minimize the potential loss of email in transit.<br /></span></span></span></li>
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<div><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><span style="color: #000000;">Once your mail is switched, the administrator can request POP, IMAP and SMTP settings for users looking to utilize Microsoft Outlook or Smart Phones.</span><img src="images/stories/2heads.gif" alt="2heads" style="float: right;" height="78" width="99" /></span></span></div>
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