<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">Simple Mail Transfer Protocol (SMTP) is the outgoing server of your Outlook Email setup.  Users who have purchase HyperOffice Business Email, will be provided access to our SMTP servers.</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">SMTP information is provided to the Level I Administrator.  The Level I Administrators request and administer to their community, the SMTP information.  If you are not the Level I Administrator of your account and do not know your SMTP information, please contact your Account Administrator for those details.</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><strong>Setting up SMTP Server in Outlook</strong></span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">While setting up an IMAP or POP account on your computer or mobile device, it often will prompt you for outgoing SMTP information.</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">In Outlook, there are two areas you will need to fill in information:</span></span></span></p>
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<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">The first is the <strong>"Outgoing Mail Server (SMTP)"</strong> on the main email setup page. </span></span></span></p>
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<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">The second is under <strong>"More Settings",</strong> under the <strong>"Outgoing Servers" Tab</strong>. </span></span></span></p>
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<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">The <strong>Outgoing Mail Server (SMTP) </strong>will be provided to you by your Administrator and should have a format like: smtp.&lt;mailserver&gt;.com</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">Clicking <strong>"More Settings",</strong> and selecting the  <strong>"Outgoing Servers" </strong>tab, you will then select <strong>My Outgoing Server Requires Authentication</strong>, and click<strong> log on using</strong> the username provided to you by your Administrator.  The format is similar to <a href="mailto:12345-user47@%3Cmailserver%3E.com">12345-user47@mailserver.com</a>.  <br />The password will be provided to you at the time you receive your username.</span></span></span></p>
<p style="padding-left: 30px;"><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><strong><span style="color: #ff0000;">NOTE</span>:</strong> If you are the administrator for your account and do not have your SMTP information, please call into the Support Line to speak with a Support Representative.</span></span></span></p>