<P><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">Each HyperOffice portal has a designated administrator. Typically this is the user who created the HyperOffice account. This administrator is a Level 1 administrator and has the ability to create: </SPAN></SPAN></SPAN></P>
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<LI><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">user accounts</SPAN></SPAN></SPAN> <SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt">&nbsp;</SPAN></SPAN></LI>
<LI><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">aliases</SPAN></SPAN></SPAN> <SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt">&nbsp;</SPAN></SPAN></LI>
<LI><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">default portal signature. </SPAN></SPAN></SPAN></LI></UL><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">It is strongly recommended that user accounts and alias names be created prior to the Mail Exchange (MX) record being switched. </SPAN></SPAN></SPAN></DIV>
<DIV><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000"><BR></SPAN></SPAN></SPAN></DIV>
<DIV><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">&nbsp;</SPAN></SPAN></SPAN></DIV>
<DIV><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">Before your mail can be hosted with HyperOffice, you (the customer) must switch the MX record to the HyperOffice mail servers. </SPAN></SPAN></SPAN></DIV>
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<LI><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">The MX record is either hosted with the Domain Registrar e.g. GoDaddy, Network Solutions, etc. or with a Web Hosting service. <BR>In some cases the Domain Registrar and the Web Host are the same. <BR>It is not uncommon for these providers to give you access to the domain records.<BR><BR></SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt">&nbsp;</SPAN></SPAN></LI>
<LI><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">HyperOffice recommends that you switch the MX record at the end of your work day, preferably Friday. This is to minimize the potential loss of email in transit.<BR></SPAN></SPAN></SPAN></LI></UL></DIV>
<DIV><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000"><BR></SPAN></SPAN></SPAN></DIV>
<DIV><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">&nbsp;</SPAN></SPAN></SPAN></DIV>
<DIV><SPAN style="FONT-SIZE: 12pt" mce_style="FONT-SIZE: 12pt"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="FONT-FAMILY: arial,helvetica,sans-serif"><SPAN style="COLOR: #000000" mce_style="COLOR: #000000">Once your mail is switched, the administrator can request POP, IMAP and SMTP settings for users looking to utilize Microsoft Outlook or Smart Phones.</SPAN></SPAN></SPAN></DIV>