<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">Simple Mail Transfer Protocol (SMTP) is the outgoing server of your Outlook Email setup.  Users who have purchase HyperOffice Business Email, will be provided access to our SMTP servers upon request.</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">SMTP information is provided to the Level I Administrator.  The Level I Administrators request and administer to their community, the SMTP information.  If you are not the Level I Administrator of your account and do not know your SMTP information, please contact your Account Administrator for those details.</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><strong>Setting up SMTP Server in Outlook</strong></span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">While setting up an IMAP or POP account on your computer or mobile device, it often will prompt you for outgoing SMTP information.</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">In Outlook, there are two areas you will need to fill in information:</span></span></span></p>
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<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">The first is the <strong>"Outgoing Mail Server (SMTP)"</strong> on the main email setup page. </span></span></span></p>
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<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">The second is under <strong>"More Settings",</strong> under the <strong>"Outgoing Servers" Tab</strong>. </span></span></span></p>
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<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">The <strong>Outgoing Mail Server (SMTP) </strong>will be provided to you by your Administrator and should have a format like: smtp.&lt;mailserver&gt;.com</span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">Clicking <strong>"More Settings",</strong> and selecting the  <strong>"Outgoing Servers" </strong>tab, you will then select <strong>My Outgoing Server Requires Authentication</strong>, and click<strong> log on using</strong> the username provided to you by your Administrator. </span></span></span></p>
<p><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;">The format is similar to <a href="mailto:12345-user47@%3Cmailserver%3E.com">12345-user47@mailserver.com</a>.  <br /><br />The password will be provided to you at the time you receive your username.</span></span></span></p>
<p style="padding-left: 30px;"><span style="color: #000000;"><span style="font-size: 12pt;"><span style="font-family: arial,helvetica,sans-serif;"><strong><span style="color: #ff0000;">NOTE</span>:</strong> If you are the administrator for your account and do not have your SMTP information, please email a request to have SMTP provisioned for your portal to support@hyperoffice.com.  Please specify your organization's name and how many SMTP user accounts you need.  Please allow one business day for set-up.<br /></span></span></span></p>