<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">The Apple iPhone is a mobile device that allows you to sync your portal's email account, calendar, and contacts with your phone's email, calendar and contact applications using ActiveSync.</SPAN><BR></SPAN></SPAN></SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;">Products Supported: iPhone, iPod touch, iPhone 3G, iPod touch (2nd generation)</SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><B><BR>CREATING AN ACTIVESYNC EMAIL ACCOUNT</B></SPAN></SPAN></SPAN></P>
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<LI><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0)" mce_style="font-family: arial,helvetica,sans-serif; color: #000000;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">On the Home screen, tap </SPAN><B><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Settings</SPAN><BR><BR><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"></SPAN></SPAN><BR><IMG src="http://supportajax.com/images/M_images/iphone_1.jpg" mce_src="images/M_images/iphone_1.jpg"><BR></B></SPAN></SPAN></SPAN></SPAN></LI>
<LI><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0)" mce_style="font-family: arial,helvetica,sans-serif; color: #000000;">Scroll down and tap </SPAN></SPAN><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><B>Mail, Contacts, Calendars</B></SPAN><BR></SPAN></SPAN></SPAN></SPAN></LI>
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<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"></SPAN></SPAN><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%; FONT-SIZE: 9pt" mce_style="line-height: 115%; font-size: 9pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0)" mce_style="font-family: arial,helvetica,sans-serif; color: #000000;">Tap </SPAN></SPAN><B><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Add Account</SPAN><BR></SPAN></SPAN></SPAN></B></SPAN></SPAN></SPAN></SPAN></P></LI>
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<P><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%; FONT-SIZE: 9pt" mce_style="line-height: 115%; font-size: 9pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"></SPAN></SPAN></SPAN></SPAN><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%; FONT-SIZE: 9pt" mce_style="line-height: 115%; font-size: 9pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0)" mce_style="font-family: arial,helvetica,sans-serif; color: #000000;">Tap </SPAN></SPAN><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><B>Microsoft Exchange</B> to begin to create your ActiveSync account.</SPAN><BR><B><SPAN style="FONT-SIZE: 12pt" mce_style="font-size: 12pt;"><BR><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"></SPAN></SPAN></SPAN></SPAN><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><IMG src="http://supportajax.com/images/M_images/iphone_2.jpg" mce_src="images/M_images/iphone_2.jpg"></SPAN></SPAN></SPAN></SPAN><BR><BR></SPAN></B></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><B><SPAN style="COLOR: rgb(255,0,0)" mce_style="color: #ff0000;">NOTE:</SPAN></B><B> </B><B>ActiveSync</B> is a mobile data synchronization technology and protocol developed by Microsoft.  There are two implementations of the technology: one which synchronizes data and information with handheld devices with a specific desktop computer and another technology, commonly known as <B>Exchange ActiveSync</B> (or <I>EAS</I>), which provides push synchronization of contacts, calendars, tasks, and email between ActiveSync-enabled servers and devices.</SPAN></P>
<P><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Exchange ActiveSync, although a proprietary protocol is licensed to a number of mobile device companies, including Apple for the <A title=IPhone href="http://en.wikipedia.org/wiki/IPhone" mce_href="http://en.wikipedia.org/wiki/IPhone">iPhone</A>, and Google for certain Android smartphones. Exchange ActiveSync technology is also used by other messaging and collaborative software servers, including HyperOffice.</SPAN></P><SPAN id=_marker></SPAN></LI>
<LI><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><?xml:namespace prefix = o /><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;">Enter your email account information<BR><BR>Fill-in your complete email address: your_name@your_email_domain.com<BR>Fill-in your email domain: your_</SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN>domain.com<BR>Fill-in your user name: login_name<BR></SPAN></SPAN><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;">Fill-in your password: <BR>Fill-in a description (optional):</SPAN><BR></SPAN><BR></LI>
<LI><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Tap <B>Next</B>. The iPhone will now synchronize with the portal ActiveSync server. If an error is returned you will be prompted to re-enter your email account information again with the server name.</SPAN></SPAN><BR><BR><IMG src="http://supportajax.com/images/M_images/iphone_3.jpg" mce_src="images/M_images/iphone_3.jpg"><BR></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></SPAN></LI>
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<P><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Tap <B>Next</B> and enter your email account information.<BR><BR>Fill-in your complete email address: <B>your_name@your_email_domain.com</B><BR>Fill-in Server name: <B>hypersync.hyperoffice.com<BR></B>Fill-in your email domain: <B>your_</B><B>domain.com</B><BR>Fill-in your user name: <B>login_name</B><BR></SPAN></SPAN><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif" mce_style="font-family: arial,helvetica,sans-serif;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Fill-in your password: <BR>Fill-in a description (optional):</SPAN><BR></SPAN></SPAN></SPAN><BR><IMG src="http://supportajax.com/images/M_images/iphone_4.jpg" mce_src="images/M_images/iphone_4.jpg"><BR></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></SPAN></P></LI>
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<P><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Tap <B>Next</B> at the top of your screen again</SPAN>.<BR></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></SPAN></P></LI>
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<P><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;"><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Select the services (Mail, Contacts, Calendars) you wish to sync and tap <B>Done</B>. Unless you want to delete all the existing <BR>Contacts and Calendar on your phone, select the <B>Keep on my iPhone</B> option when prompted. This will allow you to keep syncing with your computer via iTunes. </SPAN><BR><BR><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">If you want to sync the iPhone<B> All Contacts</B>, you must choose the <B>Delete Existing Contacts</B> during the portal sync install when prompted. If you choose to keep existing contacts it will sync the contents of  Exchange Contacts instead.</SPAN><BR><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><BR><IMG src="http://supportajax.com/images/M_images/iphone_5.jpg" mce_src="images/M_images/iphone_5.jpg"></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></SPAN></P></LI></OL>
<P><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></SPAN><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: 10pt" mce_style="font-size: 10pt;"><SPAN style="COLOR: rgb(0,0,0)" mce_style="color: #000000;"><BR><SPAN style="FONT-SIZE: x-small" mce_style="font-size: x-small;">Congratulations! You have set up Mobile Synch for your iPhone. Synchronization will begin automatically if you have Push enabled on your phone.</SPAN><BR></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></SPAN><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%; FONT-SIZE: 9pt" mce_style="line-height: 115%; font-size: 9pt;"></SPAN></SPAN></P>
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<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-ascii-theme-font: minor-bidi; mso-hansi-theme-font: minor-bidi; mso-bidi-font-family: Arial; mso-bidi-theme-font: minor-bidi;"></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></P>
<P><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-ascii-theme-font: minor-bidi; mso-hansi-theme-font: minor-bidi; mso-bidi-font-family: Arial; mso-bidi-theme-font: minor-bidi;"></SPAN></SPAN></P>
<P><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%;"><o:p><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%" mce_style="line-height: 115%; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%; FONT-SIZE: 9pt" mce_style="line-height: 115%; font-size: 9pt;"></SPAN></SPAN></SPAN></SPAN></o:p></SPAN></SPAN></o:p></SPAN></SPAN></SPAN></P>
<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;">
<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;">
<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;">
<P><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN class=apple-style-span><SPAN style="LINE-HEIGHT: 115%; FONT-SIZE: 10pt" mce_style="line-height: 115%; font-size: 10pt;"><BR><BR><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"><SPAN style="FONT-FAMILY: arial,helvetica,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 10pt" mce_style="font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;"><SPAN style="FONT-SIZE: small" mce_style="font-size: small;"></SPAN></SPAN></SPAN><BR><o:p></o:p></SPAN></SPAN></SPAN></P></SPAN></SPAN></SPAN></P>
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