<p>Here are steps you can take to make sure you have set up your DNS configuration correctly. <strong>Please be aware the changes may not show up for 48 hours after you make them</strong>. The example here is with a fictitous company called <a href="http://www.NetResultsGlobal.com">www.NetResultsGlobal.com</a>. They have set up a CNAME pointing office.netresultsglobal.com to customurl.hyperoffice.com and an MX record pointing to custommail.hyperoffice.com.</p>
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<li><span style="text-decoration: underline;"><span style="color: #0000ff;">Click on the Windows Start button</span></span><a></a> Click on RUN.</li>
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<li><span style="text-decoration: underline;"><span style="color: #0000ff;">In the Open box, type CMD</span></span><a></a> This opens up a command prompt.</li>
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<li><span style="text-decoration: underline;"><span style="color: #0000ff;">Type nslookup and press enter.</span></span><a></a> You should see a > sign.</li>
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<li><span style="text-decoration: underline;"><span style="color: #0000ff;">enter "set type=mx" (no quotes).</span></span><a></a> This will allow you to check MX records.</li>
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<li><span style="text-decoration: underline;"><span style="color: #0000ff;">type in your domain name</span></span><a></a> Make sure you are spelling it correctly and there are NO subdomains (www, mail, etc).</li>
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<li><span style="text-decoration: underline;"><span style="color: #0000ff;">verify it is pointing to custommail.hyperoffice.com</span></span><a></a> You should see your domain name, MX preference, then Mail Exchanger = custommail.hyperoffice.com. If you do not see this, go back to your DNS configuration and make the correct changes. If you see any other MX records, go back to your DNS configuration and delete them.</li>
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