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<p style="font-family: Arial; font-size: 10pt;" mce_style="font-family: Arial; font-size: 10pt;">So  that we may&nbsp;provide you with the highest level of customer service  possible, please follow the steps below and check these resources <span style="font-style: italic; font-weight: bold;" mce_style="font-style: italic; font-weight: bold;">prior</span> to contacting the HyperOffice Support Center via telephone:</p>
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<div style="font-family: Arial; font-size: 10pt;" mce_style="font-family: Arial; font-size: 10pt;">If you have a question about how to use your HyperOffice Productsl, please refer to the Topics Articles and Videos for an answer to your question. If the product documentation does not  answer your question, we will then be happy to further explain any  missing details.</div>
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<div style="font-family: Arial; font-size: 10pt;" mce_style="font-family: Arial; font-size: 10pt;">If you are experiencing a system availability/performance issue, please check the <a target="_blank" mce_href="http://twitter.com/HyperSupport" href="http://twitter.com/HyperSupport">HyperOffice Twitter Page</a> for any known system-wide issues. If the issue that you are reporting is not listed in the Twitter Update,  then please use the "Open a Ticket" option to report that your issue, or use the Live Chat feature.</div>
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<div style="font-family: Arial; font-size: 10pt;" mce_style="font-family: Arial; font-size: 10pt;">Please&nbsp;identify and write-down your HyperOffice login url, username and computer operating system <span id="bodyfont"><span id="bodyfont" style="font-family: Verdana; font-size: 12px;" mce_style="font-family: Verdana; font-size: 12px;"> for future reference</span></span>. This will help us assist you in a more efficient manner.<br /></div>
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<p style="font-family: Arial; font-size: 10pt;" mce_style="font-family: Arial; font-size: 10pt;">Upon completion of the steps above, please dial&nbsp;1-301-255-0018 and select Option #4, then #2 for the HyperOffice Support Center</p>
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