<p><strong>Cancellation Policy</strong><br />If for any reason you need to cancel your training course, please contact your assigned trainer or email training@hyperoffice.com no later than one week prior to your training session. This will give us a chance to fill your reserved session with another customer. Communication must be received in the form of a phone call or email in order to cancel your session. Cancellation is permitted without penalty one week prior to the training date.<br /><br /><strong>Late Cancellation</strong><br />No show or late cancellation usually makes it impossible to fill your session with another customer. Therefore, HyperOffice will forfeit your fee for `no show’ or late cancellation.</p>