--
-- Host: localhost    Database: hypersup_jo155
-- ------------------------------------------------------


--
-- Current Database: `hypersup_jo155`
--

CREATE DATABASE /*!32312 IF NOT EXISTS*/ `hypersup_jo155` /*!40100 DEFAULT CHARACTER SET latin1 */;

USE `hypersup_jo155`;

--
-- Table structure for table `jos_banner`
--

CREATE TABLE `jos_banner` (
  `bid` int(11) NOT NULL AUTO_INCREMENT,
  `cid` int(11) NOT NULL DEFAULT '0',
  `type` varchar(30) NOT NULL DEFAULT 'banner',
  `name` varchar(255) NOT NULL DEFAULT '',
  `alias` varchar(255) NOT NULL DEFAULT '',
  `imptotal` int(11) NOT NULL DEFAULT '0',
  `impmade` int(11) NOT NULL DEFAULT '0',
  `clicks` int(11) NOT NULL DEFAULT '0',
  `imageurl` varchar(100) NOT NULL DEFAULT '',
  `clickurl` varchar(200) NOT NULL DEFAULT '',
  `date` datetime DEFAULT NULL,
  `showBanner` tinyint(1) NOT NULL DEFAULT '0',
  `checked_out` tinyint(1) NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `editor` varchar(50) DEFAULT NULL,
  `custombannercode` text,
  `catid` int(10) unsigned NOT NULL DEFAULT '0',
  `description` text NOT NULL,
  `sticky` tinyint(1) unsigned NOT NULL DEFAULT '0',
  `ordering` int(11) NOT NULL DEFAULT '0',
  `publish_up` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `publish_down` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `tags` text NOT NULL,
  `params` text NOT NULL,
  PRIMARY KEY (`bid`),
  KEY `viewbanner` (`showBanner`),
  KEY `idx_banner_catid` (`catid`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_banner`
--


--
-- Table structure for table `jos_bannerclient`
--

CREATE TABLE `jos_bannerclient` (
  `cid` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `contact` varchar(255) NOT NULL DEFAULT '',
  `email` varchar(255) NOT NULL DEFAULT '',
  `extrainfo` text NOT NULL,
  `checked_out` tinyint(1) NOT NULL DEFAULT '0',
  `checked_out_time` time DEFAULT NULL,
  `editor` varchar(50) DEFAULT NULL,
  PRIMARY KEY (`cid`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_bannerclient`
--


--
-- Table structure for table `jos_bannertrack`
--

CREATE TABLE `jos_bannertrack` (
  `track_date` date NOT NULL,
  `track_type` int(10) unsigned NOT NULL,
  `banner_id` int(10) unsigned NOT NULL
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_bannertrack`
--


--
-- Table structure for table `jos_billets_categories`
--

CREATE TABLE `jos_billets_categories` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `parentid` int(11) NOT NULL,
  `title` varchar(255) NOT NULL,
  `description` text NOT NULL,
  `published` tinyint(1) NOT NULL,
  `ordering` int(11) NOT NULL,
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL,
  `created_datetime` datetime NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=15 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_categories`
--

INSERT INTO `jos_billets_categories` VALUES (14,11,'Low Priority','',1,0,0,'0000-00-00 00:00:00','0000-00-00 00:00:00'),(13,11,'Medium Priority','',1,0,0,'0000-00-00 00:00:00','0000-00-00 00:00:00'),(12,11,'High Priority','',1,0,0,'0000-00-00 00:00:00','0000-00-00 00:00:00'),(11,0,'Support','',1,0,0,'0000-00-00 00:00:00','0000-00-00 00:00:00');

--
-- Table structure for table `jos_billets_config`
--

CREATE TABLE `jos_billets_config` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `title` varchar(255) NOT NULL,
  `description` text NOT NULL,
  `ordering` int(11) NOT NULL,
  `published` tinyint(1) NOT NULL,
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL,
  `value` varchar(255) NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=13 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_config`
--

INSERT INTO `jos_billets_config` VALUES (1,'show_linkback','',99,0,0,'0000-00-00 00:00:00','0'),(2,'files_enable','',99,0,0,'0000-00-00 00:00:00','1'),(3,'files_maxsize','',99,0,0,'0000-00-00 00:00:00','3000'),(4,'files_storagemethod','',99,0,0,'0000-00-00 00:00:00','1'),(5,'display_name','',99,0,0,'0000-00-00 00:00:00','2'),(6,'emails_defaultname','',99,0,0,'0000-00-00 00:00:00','Support'),(7,'emails_defaultemail','',99,0,0,'0000-00-00 00:00:00','support@hyperoffice.com'),(8,'emails_includedescription','',99,0,0,'0000-00-00 00:00:00','0'),(9,'emails_descriptionmaxlength','',99,0,0,'0000-00-00 00:00:00','-1'),(10,'emails_includecomments','',99,0,0,'0000-00-00 00:00:00','0'),(11,'emails_commentmaxlength','',99,0,0,'0000-00-00 00:00:00','-1'),(12,'require_login','',99,0,0,'0000-00-00 00:00:00','1');

--
-- Table structure for table `jos_billets_f2c`
--

CREATE TABLE `jos_billets_f2c` (
  `fieldid` int(11) NOT NULL,
  `categoryid` int(11) NOT NULL,
  `required` tinyint(1) NOT NULL,
  PRIMARY KEY (`fieldid`,`categoryid`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_f2c`
--

INSERT INTO `jos_billets_f2c` VALUES (5,11,1),(4,11,1),(3,11,1);

--
-- Table structure for table `jos_billets_fields`
--

CREATE TABLE `jos_billets_fields` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `title` varchar(255) NOT NULL,
  `typeid` int(11) NOT NULL,
  `image` varchar(255) NOT NULL,
  `image_params` varchar(255) NOT NULL,
  `image_published` tinyint(1) NOT NULL,
  `description` text NOT NULL,
  `description_params` varchar(255) NOT NULL,
  `description_published` tinyint(1) NOT NULL,
  `published` tinyint(1) NOT NULL,
  `checked_out` tinyint(1) NOT NULL,
  `checked_out_time` datetime NOT NULL,
  `ordering` int(11) NOT NULL,
  `access` tinyint(1) NOT NULL,
  `iscore` tinyint(1) NOT NULL,
  `params` text NOT NULL,
  `class` varchar(255) NOT NULL,
  `db_fieldname` varchar(255) NOT NULL,
  `size` int(11) NOT NULL,
  `maxlength` int(11) NOT NULL,
  `cols` int(11) NOT NULL,
  `rows` int(11) NOT NULL,
  `options` text NOT NULL,
  `default` text NOT NULL,
  `readonly` tinyint(1) NOT NULL,
  `integer` tinyint(1) NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=6 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_fields`
--

INSERT INTO `jos_billets_fields` VALUES (5,'Portal url address:',1,'','',0,'Ex. tkc.hyperoffice.com','',0,1,0,'0000-00-00 00:00:00',99,0,0,'','','f_portalurladdress',100,255,1,10,'','',0,0),(4,'Username:',1,'','',0,'','',0,1,0,'0000-00-00 00:00:00',99,0,0,'','','f_username_1',100,255,1,10,'','',0,1);

--
-- Table structure for table `jos_billets_fileblobs`
--

CREATE TABLE `jos_billets_fileblobs` (
  `fileid` int(11) NOT NULL,
  `fileblob` longblob NOT NULL,
  PRIMARY KEY (`fileid`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_fileblobs`
--


--
-- Table structure for table `jos_billets_files`
--

CREATE TABLE `jos_billets_files` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `physicalname` varchar(255) NOT NULL,
  `filename` varchar(255) NOT NULL,
  `fileextension` varchar(255) NOT NULL,
  `filesize` varchar(255) NOT NULL,
  `fileisblob` tinyint(1) NOT NULL,
  `datetime` datetime NOT NULL,
  `userid` int(11) NOT NULL,
  `ticketid` int(11) NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_files`
--


--
-- Table structure for table `jos_billets_frequents`
--

CREATE TABLE `jos_billets_frequents` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `title` varchar(255) NOT NULL,
  `description` text NOT NULL,
  `ordering` int(11) NOT NULL,
  `published` tinyint(1) NOT NULL,
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_frequents`
--


--
-- Table structure for table `jos_billets_messages`
--

CREATE TABLE `jos_billets_messages` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `ticketid` int(11) NOT NULL,
  `userid_from` int(11) NOT NULL,
  `username_from` varchar(255) NOT NULL,
  `subject` text NOT NULL,
  `message` text NOT NULL,
  `priority` int(11) NOT NULL,
  `datetime` datetime NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=2 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_messages`
--

INSERT INTO `jos_billets_messages` VALUES (1,1,62,'support@hyperoffice.com','','Commenting Back',0,'2010-08-17 16:58:38');

--
-- Table structure for table `jos_billets_ticketdata`
--

CREATE TABLE `jos_billets_ticketdata` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `ticketid` int(11) NOT NULL DEFAULT '0',
  `f_newtextarea` text NOT NULL,
  `f_blank` varchar(255) NOT NULL,
  `f_blank_0` varchar(255) NOT NULL,
  `f_blank_1` varchar(255) NOT NULL,
  `f_blank_2` varchar(255) NOT NULL,
  `f_selectlist` varchar(255) NOT NULL,
  `f_543pm` varchar(255) NOT NULL,
  `f_radio` varchar(255) NOT NULL,
  `f_checkbox` varchar(255) NOT NULL,
  `f_date` datetime NOT NULL,
  `f_file` varchar(255) NOT NULL,
  `f_codesep` varchar(255) NOT NULL,
  `f_username` text NOT NULL,
  `f_high` varchar(255) NOT NULL,
  `f_username_0` text NOT NULL,
  `f_username_1` varchar(255) NOT NULL,
  `f_portalurladdress` varchar(255) NOT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `ticketid` (`ticketid`)
) ENGINE=MyISAM AUTO_INCREMENT=2 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_ticketdata`
--

INSERT INTO `jos_billets_ticketdata` VALUES (1,1,'','','','','','','','','','0000-00-00 00:00:00','','','','','','jschoeneberg','portal.hyperoffice.com');

--
-- Table structure for table `jos_billets_tickets`
--

CREATE TABLE `jos_billets_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `sender_email` varchar(255) NOT NULL,
  `sender_userid` int(11) NOT NULL,
  `sender_read_datetime` datetime NOT NULL,
  `sender_flag_read` tinyint(1) NOT NULL,
  `type` varchar(255) NOT NULL,
  `entrytype` tinyint(1) NOT NULL,
  `entryid` int(11) NOT NULL,
  `target_datetime` datetime NOT NULL,
  `manager_userid` int(11) NOT NULL,
  `status` tinyint(1) NOT NULL,
  `subject` varchar(255) NOT NULL,
  `description` text NOT NULL,
  `feedback_by` int(11) NOT NULL,
  `feedback_datetime` datetime NOT NULL,
  `feedback_rating` varchar(11) NOT NULL,
  `closed_by` int(11) NOT NULL,
  `closed_datetime` datetime NOT NULL,
  `created_by` int(11) NOT NULL,
  `created_datetime` datetime NOT NULL,
  `last_modified_by` int(11) NOT NULL,
  `last_modified_datetime` datetime NOT NULL,
  `published` tinyint(1) NOT NULL,
  `followup` tinyint(1) NOT NULL,
  `firstresponse_by` int(11) NOT NULL,
  `firstresponse_datetime` datetime NOT NULL,
  `categoryid` int(11) NOT NULL,
  `title` varchar(255) NOT NULL,
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=2 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_tickets`
--

INSERT INTO `jos_billets_tickets` VALUES (1,'hyperofffice@gmail.com',66,'0000-00-00 00:00:00',1,'',0,0,'0000-00-00 00:00:00',0,3,'Test','TEST',0,'0000-00-00 00:00:00','',0,'0000-00-00 00:00:00',66,'2010-08-17 16:57:35',66,'2010-08-17 16:58:38',0,0,62,'2010-08-17 16:58:38',14,'',0,'0000-00-00 00:00:00');

--
-- Table structure for table `jos_billets_u2c`
--

CREATE TABLE `jos_billets_u2c` (
  `userid` int(11) NOT NULL,
  `categoryid` int(11) NOT NULL,
  PRIMARY KEY (`userid`,`categoryid`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_billets_u2c`
--


--
-- Table structure for table `jos_categories`
--

CREATE TABLE `jos_categories` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `parent_id` int(11) NOT NULL DEFAULT '0',
  `title` varchar(255) NOT NULL DEFAULT '',
  `name` varchar(255) NOT NULL DEFAULT '',
  `alias` varchar(255) NOT NULL DEFAULT '',
  `image` varchar(255) NOT NULL DEFAULT '',
  `section` varchar(50) NOT NULL DEFAULT '',
  `image_position` varchar(30) NOT NULL DEFAULT '',
  `description` text NOT NULL,
  `published` tinyint(1) NOT NULL DEFAULT '0',
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `editor` varchar(50) DEFAULT NULL,
  `ordering` int(11) NOT NULL DEFAULT '0',
  `access` tinyint(3) unsigned NOT NULL DEFAULT '0',
  `count` int(11) NOT NULL DEFAULT '0',
  `params` text NOT NULL,
  PRIMARY KEY (`id`),
  KEY `cat_idx` (`section`,`published`,`access`),
  KEY `idx_access` (`access`),
  KEY `idx_checkout` (`checked_out`)
) ENGINE=MyISAM AUTO_INCREMENT=63 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_categories`
--

INSERT INTO `jos_categories` VALUES (1,0,'Support','','support','','1','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(2,0,'Frequently Asked Questions','','frequently-asked-questions','','2','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(3,0,'HyperDrive','','hyperdrive','','3','left','',1,0,'0000-00-00 00:00:00','',2,0,0,''),(4,0,'Using HyperShare','','using-hypershare','','4','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(5,0,'HyperMeeting','','hypermeeting','','5','left','',1,0,'0000-00-00 00:00:00','',3,0,0,''),(6,0,'Web Databases','','web-databases','','6','left','',0,0,'0000-00-00 00:00:00','',1,0,0,''),(7,0,'Forms','','forms','','6','left','',1,0,'0000-00-00 00:00:00','',3,0,0,''),(8,0,'Views','','views','','6','left','',1,0,'0000-00-00 00:00:00','',5,0,0,''),(9,0,'Tables','','tables','','6','left','',1,0,'0000-00-00 00:00:00','',4,0,0,''),(10,0,'Web Databases Permissions','','web-databases-permissions','','6','left','',0,0,'0000-00-00 00:00:00','',6,0,0,''),(11,0,'Database','','database','','6','left','',1,0,'0000-00-00 00:00:00','',2,0,0,''),(12,0,'HyperCampaign','','database','','7','left','',1,0,'0000-00-00 00:00:00','',5,0,0,''),(13,0,'Setup POP/IMAP Mail Client','','database','','8','left','',1,0,'0000-00-00 00:00:00','',2,0,0,''),(14,0,'Mail Functions','','database','','8','left','',0,0,'0000-00-00 00:00:00','',1,0,0,''),(15,0,'Using Mail','','database','','8','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(16,0,'Mobile Devices','','database','','8','left','',1,0,'0000-00-00 00:00:00','',8,0,0,''),(17,0,'Setup Mail Hosting','','database','','8','left','',1,0,'0000-00-00 00:00:00','',7,0,0,''),(18,0,'Video Tutorials','','video-tutorials','','9','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00','',1,0,0,''),(19,0,'Articles','','articles','','9','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00','',2,0,0,''),(20,0,'Videos','','videos','','10','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(21,0,'Articles','','articles','','10','left','',1,0,'0000-00-00 00:00:00','',2,0,0,''),(22,0,'Videos','','videos','','11','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(23,0,'Articles','','articles','','11','left','',1,0,'0000-00-00 00:00:00','',2,0,0,''),(24,0,'Links Videos','','links-videos','','12','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00','',1,0,0,''),(25,0,'Links Articles','','links-articles','','12','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00','',2,0,0,''),(26,0,'Notes Articles','','notes-articles','','13','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(27,0,'Forums Usage','','database','','14','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(28,0,'Voting Usage','','database','','15','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(29,0,'Video Tutorials','','video-tutorials','','16','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(30,0,'Articles','','articles','','16','left','',1,0,'0000-00-00 00:00:00','',2,0,0,''),(31,0,'Personal','','database','','17','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(32,0,'Group Homepage Usage','','database','','18','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(33,0,'Users','','database','','19','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(34,0,'Groups','','database','','19','left','',1,0,'0000-00-00 00:00:00','',2,0,0,''),(35,0,'Profiles','','database','','19','left','',1,0,'0000-00-00 00:00:00','',3,0,0,''),(36,0,'Mobile Sync','','database','','21','left','',1,0,'0000-00-00 00:00:00','',4,0,0,''),(37,0,'Reminders Articles','','reminders-articles','','22','left','',1,0,'0000-00-00 00:00:00','',1,0,0,''),(41,0,'Project Management','','project-management','','24','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(40,0,'yooscroller','','yooscroller','','23','left','',1,0,'0000-00-00 00:00:00',NULL,3,0,0,''),(42,0,'Interlinking','','interlinking','','25','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(43,0,'Portal Customization','','portal-customization','','26','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(44,0,'Administrators','','administrators','','28','left','',1,0,'0000-00-00 00:00:00',NULL,2,0,0,''),(45,0,'Users','','users','','29','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(46,0,'Synching Outlook','','synching-outlook','','30','left','',1,0,'0000-00-00 00:00:00',NULL,3,0,0,''),(47,0,'Web Conferencing','','web-conferencing','','31','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(48,0,'Web Meetings','','web-meetings','','32','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(49,0,'Tickets','','tickets','','33','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(50,0,'Policies','','policies','','34','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(51,0,'Training','','training','','35','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(52,0,'Webinars','','webinars','','36','left','',1,0,'0000-00-00 00:00:00',NULL,4,0,0,''),(57,0,'Video Tutorial','','video-tutorial','','4','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00',NULL,2,0,0,''),(54,0,'Top Panel','','top-panel','','1','left','',1,0,'0000-00-00 00:00:00',NULL,2,0,0,''),(55,0,'Wiki','','wiki','','38','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(56,0,'Help Engine','','help-engine','','39','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(58,0,'Known Issues','','known-issues','','40','left','<p><br mce_bogus=\"1\"></p>',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(59,0,'Known Issues & Workarounds','','database','','40','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(60,0,'Getting Started Guides','','database','','41','left','',1,0,'0000-00-00 00:00:00',NULL,2,0,0,''),(61,0,'Getting Started Guides','','database','','41','left','',1,0,'0000-00-00 00:00:00',NULL,1,0,0,''),(62,0,'Mail Videos','','mail-videos','','8','left','',1,0,'0000-00-00 00:00:00',NULL,9,0,0,'');

--
-- Table structure for table `jos_components`
--

CREATE TABLE `jos_components` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(50) NOT NULL DEFAULT '',
  `link` varchar(255) NOT NULL DEFAULT '',
  `menuid` int(11) unsigned NOT NULL DEFAULT '0',
  `parent` int(11) unsigned NOT NULL DEFAULT '0',
  `admin_menu_link` varchar(255) NOT NULL DEFAULT '',
  `admin_menu_alt` varchar(255) NOT NULL DEFAULT '',
  `option` varchar(50) NOT NULL DEFAULT '',
  `ordering` int(11) NOT NULL DEFAULT '0',
  `admin_menu_img` varchar(255) NOT NULL DEFAULT '',
  `iscore` tinyint(4) NOT NULL DEFAULT '0',
  `params` text NOT NULL,
  `enabled` tinyint(4) NOT NULL DEFAULT '1',
  PRIMARY KEY (`id`),
  KEY `parent_option` (`parent`,`option`(32))
) ENGINE=MyISAM AUTO_INCREMENT=82 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_components`
--

INSERT INTO `jos_components` VALUES (1,'Banners','',0,0,'','Banner Management','com_banners',0,'js/ThemeOffice/component.png',0,'track_impressions=0\ntrack_clicks=0\ntag_prefix=\n\n',1),(2,'Banners','',0,1,'option=com_banners','Active Banners','com_banners',1,'js/ThemeOffice/edit.png',0,'',1),(3,'Clients','',0,1,'option=com_banners&c=client','Manage Clients','com_banners',2,'js/ThemeOffice/categories.png',0,'',1),(4,'Web Links','option=com_weblinks',0,0,'','Manage Weblinks','com_weblinks',0,'js/ThemeOffice/component.png',0,'show_comp_description=1\ncomp_description=\nshow_link_hits=1\nshow_link_description=1\nshow_other_cats=1\nshow_headings=1\nshow_page_title=1\nlink_target=0\nlink_icons=\n\n',1),(5,'Links','',0,4,'option=com_weblinks','View existing weblinks','com_weblinks',1,'js/ThemeOffice/edit.png',0,'',1),(6,'Categories','',0,4,'option=com_categories&section=com_weblinks','Manage weblink categories','',2,'js/ThemeOffice/categories.png',0,'',1),(7,'Contacts','option=com_contact',0,0,'','Edit contact details','com_contact',0,'js/ThemeOffice/component.png',1,'contact_icons=0\nicon_address=\nicon_email=\nicon_telephone=\nicon_fax=\nicon_misc=\nshow_headings=1\nshow_position=1\nshow_email=0\nshow_telephone=1\nshow_mobile=1\nshow_fax=1\nbannedEmail=\nbannedSubject=\nbannedText=\nsession=1\ncustomReply=0\n\n',1),(8,'Contacts','',0,7,'option=com_contact','Edit contact details','com_contact',0,'js/ThemeOffice/edit.png',1,'',1),(9,'Categories','',0,7,'option=com_categories&section=com_contact_details','Manage contact categories','',2,'js/ThemeOffice/categories.png',1,'contact_icons=0\nicon_address=\nicon_email=\nicon_telephone=\nicon_fax=\nicon_misc=\nshow_headings=1\nshow_position=1\nshow_email=0\nshow_telephone=1\nshow_mobile=1\nshow_fax=1\nbannedEmail=\nbannedSubject=\nbannedText=\nsession=1\ncustomReply=0\n\n',1),(10,'Polls','option=com_poll',0,0,'option=com_poll','Manage 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Manager','',0,0,'','Configuration','com_config',0,'',1,'',1),(22,'Installation Manager','',0,0,'','Installer','com_installer',0,'',1,'',1),(23,'Language Manager','',0,0,'','Languages','com_languages',0,'',1,'',1),(24,'Mass mail','',0,0,'','Mass Mail','com_massmail',0,'',1,'mailSubjectPrefix=\nmailBodySuffix=\n\n',1),(25,'Menu Editor','',0,0,'','Menu Editor','com_menus',0,'',1,'',1),(27,'Messaging','',0,0,'','Messages','com_messages',0,'',1,'',1),(28,'Modules Manager','',0,0,'','Modules','com_modules',0,'',1,'',1),(29,'Plugin Manager','',0,0,'','Plugins','com_plugins',0,'',1,'',1),(30,'Template Manager','',0,0,'','Templates','com_templates',0,'',1,'',1),(31,'User Manager','',0,0,'','Users','com_users',0,'',1,'allowUserRegistration=1\nnew_usertype=Registered\nuseractivation=1\nfrontend_userparams=1\n\n',1),(32,'Cache Manager','',0,0,'','Cache','com_cache',0,'',1,'',1),(33,'Control Panel','',0,0,'','Control Panel','com_cpanel',0,'',1,'',1),(34,'Export 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Properties','',0,43,'option=com_customproperties&controller=fields','Manage Custom Properties','com_customproperties',0,'components/com_customproperties/images/editcp.png',0,'',1),(51,'Assign Custom Properties','',0,43,'option=com_customproperties&controller=assign','Assign Custom Properties','com_customproperties',1,'components/com_customproperties/images/assign.png',0,'',1),(52,'Utilities','',0,43,'option=com_customproperties&controller=utilities','Utilities','com_customproperties',2,'components/com_customproperties/images/controlpanel.png',0,'',1),(53,'Config','',0,43,'option=com_customproperties&task=configure&controller=cpanel','Config','com_customproperties',3,'components/com_customproperties/images/config.png',0,'',1),(54,'About','',0,43,'option=com_customproperties&task=about&controller=cpanel','About','com_customproperties',4,'components/com_customproperties/images/customproperties.png',0,'',1),(75,'SWFContent 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--
-- Table structure for table `jos_contact_details`
--

CREATE TABLE `jos_contact_details` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) NOT NULL DEFAULT '',
  `alias` varchar(255) NOT NULL DEFAULT '',
  `con_position` varchar(255) DEFAULT NULL,
  `address` text,
  `suburb` varchar(100) DEFAULT NULL,
  `state` varchar(100) DEFAULT NULL,
  `country` varchar(100) DEFAULT NULL,
  `postcode` varchar(100) DEFAULT NULL,
  `telephone` varchar(255) DEFAULT NULL,
  `fax` varchar(255) DEFAULT NULL,
  `misc` mediumtext,
  `image` varchar(255) DEFAULT NULL,
  `imagepos` varchar(20) DEFAULT NULL,
  `email_to` varchar(255) DEFAULT NULL,
  `default_con` tinyint(1) unsigned NOT NULL DEFAULT '0',
  `published` tinyint(1) unsigned NOT NULL DEFAULT '0',
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `ordering` int(11) NOT NULL DEFAULT '0',
  `params` text NOT NULL,
  `user_id` int(11) NOT NULL DEFAULT '0',
  `catid` int(11) NOT NULL DEFAULT '0',
  `access` tinyint(3) unsigned NOT NULL DEFAULT '0',
  `mobile` varchar(255) NOT NULL DEFAULT '',
  `webpage` varchar(255) NOT NULL DEFAULT '',
  PRIMARY KEY (`id`),
  KEY `catid` (`catid`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_contact_details`
--


--
-- Table structure for table `jos_content`
--

CREATE TABLE `jos_content` (
  `id` int(11) unsigned NOT NULL AUTO_INCREMENT,
  `title` varchar(255) NOT NULL DEFAULT '',
  `alias` varchar(255) NOT NULL DEFAULT '',
  `title_alias` varchar(255) NOT NULL DEFAULT '',
  `introtext` mediumtext NOT NULL,
  `fulltext` mediumtext NOT NULL,
  `state` tinyint(3) NOT NULL DEFAULT '0',
  `sectionid` int(11) unsigned NOT NULL DEFAULT '0',
  `mask` int(11) unsigned NOT NULL DEFAULT '0',
  `catid` int(11) unsigned NOT NULL DEFAULT '0',
  `created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `created_by` int(11) unsigned NOT NULL DEFAULT '0',
  `created_by_alias` varchar(255) NOT NULL DEFAULT '',
  `modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `modified_by` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out` int(11) unsigned NOT NULL DEFAULT '0',
  `checked_out_time` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `publish_up` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `publish_down` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `images` text NOT NULL,
  `urls` text NOT NULL,
  `attribs` text NOT NULL,
  `version` int(11) unsigned NOT NULL DEFAULT '1',
  `parentid` int(11) unsigned NOT NULL DEFAULT '0',
  `ordering` int(11) NOT NULL DEFAULT '0',
  `metakey` text NOT NULL,
  `metadesc` text NOT NULL,
  `access` int(11) unsigned NOT NULL DEFAULT '0',
  `hits` int(11) unsigned NOT NULL DEFAULT '0',
  `metadata` text NOT NULL,
  PRIMARY KEY (`id`),
  KEY `idx_section` (`sectionid`),
  KEY `idx_access` (`access`),
  KEY `idx_checkout` (`checked_out`),
  KEY `idx_state` (`state`),
  KEY `idx_catid` (`catid`),
  KEY `idx_createdby` (`created_by`)
) ENGINE=MyISAM AUTO_INCREMENT=356 DEFAULT CHARSET=latin1;

--
-- Dumping data for table `jos_content`
--

INSERT INTO `jos_content` VALUES (1,'Home Page','home-page','','<h3><br /></h3>\r\n<h3>Welcome! </h3>\r\n\r\n<p><br /></p>\r\n<h6>Here you will find all kinds of information&nbsp;to assist &amp; maintain your portal such as:</h6>\r\n<ul>\r\n<li>\r\n<h6>help articles</h6></li>\r\n<li>\r\n<h6>how-to videos</h6></li>\r\n\r\n<li>\r\n<h6>product news</h6></li>\r\n<li>\r\n<h6>public webinars<br /></h6></li>\r\n<li>\r\n<h6>live&nbsp;chat and more... <br /><br /></h6></li></ul>\r\n<h6>To get started: </h6>\r\n<ul>\r\n<li>\r\n<h6>Select a topic from the left hand menu, <br />or start a specific&nbsp;search within the help topics.&nbsp; </h6></li>\r\n<li>\r\n<h6>You may also choose a&nbsp;navigate the support site&nbsp;from the main menu above. <br /></h6></li></ul>\r\n<p><br /></p>','',1,1,0,1,'2010-07-15 19:22:45',62,'','2010-09-03 00:52:03',62,0,'0000-00-00 00:00:00','2010-07-15 19:22:45','0000-00-00 00:00:00','','','show_title=0\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',38,0,4,'','',0,27,'robots=\nauthor='),(2,'Does HyperShare for Outlook sync my Email?','does-hypershare-for-outlook-sync-my-email','','<p>While HyperShare does not handle the synching of emails, Email can be accessed from Outlook by setting up a standard POP/IMAP connection through Outlook\'s Email Account interface.  HyperShare for Outlook syncs your Calendar, Contacts, Tasks, and Notes, which is separate from handling mail.  <br /><br />If you would like your HyperOffice Email to go to Outlook, you will first have to set up either a POP or IMAP account for HyperOffice. After setting up both IMAP and HyperShare, you will see a notification pop up when you have received an Email.</p>','',1,2,0,2,'2009-01-06 17:06:33',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:06:33','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,7,'','',0,0,''),(3,'How do I change my Time Zone setting?','how-do-i-change-my-time-zone-setting','','<p>The time zone setting in your HyperOffice portal can effect the date and time your calendar events show up. This can be problematic if you are scheduling an event and your time zone is set incorrectly. You can change your time zone in your personal settings.<br /><br /><br />To change your personal settings, follow these steps:<br /><br /><br />1. Click the <strong>Settings</strong> tab on the left navigation bar.</p>\r\n<div id=\"id\"><br /><img border=\"0\" width=\"97\" src=\"images/articles/image60.jpg\" height=\"480\" /></div>\r\n<br /><br />2. Click the <strong>Personal</strong> icon. The Personal Information page appears. \r\n<div id=\"id\"><br /><img border=\"0\" width=\"71\" src=\"images/articles/image288.gif\" height=\"63\" /> <img border=\"0\" width=\"375\" src=\"images/articles/personal_information.gif\" height=\"412\" /></div>\r\n<br /><br />3. You will be able to change your Time Zone setting on this page.','',0,2,0,2,'2009-01-06 17:55:03',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:55:03','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,0,''),(4,'How do I Export My Contacts from HyperOffice?','how-do-i-export-my-contacts-from-hyperoffice','','<div class=\"kbcontent\">\r\n<p><span style=\"font-size: 10pt;\">The export function allows users to export all contacts into an excel spreadsheet for portability and ease of use in any Microsoft system.</span></p>\r\n<h1><span style=\"font-size: 14pt;\">Follow these steps to export your contacts from HyperOffice:</span></h1>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">From the <strong><em>My Contacts</em></strong> page, click the contacts view button to access a complete listing of all your contacts.</span></li>\r\n<li><span style=\"font-size: 10pt;\">The Contacts page appears . Click the <strong><em>Export</em></strong> button to export all or your contacts into a Microsoft Excel file.</span></li>\r\n<li><span style=\"font-size: 10pt;\">The file download dialog appears. Click Save and select the location where you want to save the file and click <strong>Save</strong>.</span></li>\r\n</ol>\r\n<p><span style=\"font-size: 10pt;\"><br /></span></p>\r\n</div>','',0,2,0,2,'2009-01-07 16:19:36',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 16:19:36','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(5,'How do I get my HyperOffice Data on my Handheld?','how-do-i-get-my-hyperoffice-data-on-my-handheld','','HyperOffice has many collaborative features that can be used on your mobile device. This article will discuss 2 different ways to set up and use HyperOffice with handhelds.\r\n<h1><span style=\"font-size: 12pt;\">Log in to HyperOffice directly from your device</span></h1>\r\nThe easiest way to get your Contacts, Tasks, Notes, and Calendar items on your handheld is to use your data plan and browser. Most handheld devices will have a built in browser for accessing the Internet.<em>To Use:</em> Just point your browser to your portal login page (like you would normally do if you were at a desktop computer). Our system recognizes that you are using a handheld and the screen will be sized correctly for you.\r\n<h1><span style=\"font-size: 12pt;\">Use Outlook as an intermediary</span></h1>\r\nIf you have a fully registered copy of Microsoft Office, then you can sync your data from HyperOffice to Outlook, then from Outlook to your mobile device. <em>Usage:</em><ol>\r\n<li>Download and Install HyperShare for Outlook.</li>\r\n- Complete instructions for this are located here: <a target=\"\\\\\\\"_blank\\\\\\\"\" href=\"\\\\\\\">Http://www.hyperoffice.com/hypermain/hypershare/hypersharehelp.htm</a>\r\n<li>If using Calendars, configure HyperShare with Option 1 or 2</li>\r\n- Calendar items will need to appear on your top level calendar to make sure they will be able to get to your mobile device.\r\n<li>Use the sync software that came with your mobile device.</li>\r\n- after using HyperShare to get your items into Outlook, you can now move the items from Outlook to your handheld.- NOTE: There are many different types of handheld devices with many different types of syncing software out there. For this reason, we cannot issue direct support for the software that moves your data from Outlook to your mobile device. Please contact the support line for your device if you have issues getting it to sync.</ol>','',0,2,0,2,'2009-04-27 22:08:27',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-04-27 22:08:27','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(6,'How do I get my logo to display in HyperOffice?','how-do-i-get-my-logo-to-display-in-hyperoffice','','<div class=\"kbcontent\">\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />The Desktop Image section enables the administrator to upload the company logo to the company portal account. The logo will replace the Your Office Today picture located at the top of all users personal desktops.<br /><br /><span style=\"font-size: 12pt;\"><strong>Usage Guidelines</strong></span><br /><br /><strong>Note:</strong>Only the Postmaster or a Level 1 Administrator can use this feature.<br /><br />To upload your company logo to the company portal account, follow these steps:</span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Launch the Administration console. Refer to the Launch the Administration Console topic for more information.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">From the Administration page, click the Edit Site Properties button. The Edit Site Properties page appears.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Scroll down to the Desktop Image section.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the Set logo image button. A dialog box appears where you can locate your company logo. Click the Browse button.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the Submit Query button.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click Modify Site Properties button located at the bottom of the page.</span></li>\r\n</ul>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /><strong>Group Logo</strong><br /><br />The Modify Group Properties section (under Group Membership, Administrator) enables the administrator to upload a custom logo to the selected group. The logo will replace the My Groups Today picture located at the top of all users\' Group homepage.<br /><br /><strong>Usage Guidelines</strong><br /><br /><strong>Note:</strong>Only the Group Owner or a Group Administrator can use this feature.<br /><br />To upload your group logo to the selected group portal, simply click Browse, select your file, then click Update Group down at the bottom of the Group Properties screen. </span>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></p>\r\n</div>','',0,2,0,2,'2009-01-06 17:25:42',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:25:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(7,'I need to see my Groups in Outlook, but I also need to Sync my Calendar to my mobile device. What should I do?','i-need-to-see-my-groups-in-outlook-but-i-also-need-to-sync-my-calendar-to-my-mobile-device-what-should-i-do','','<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can switch between calendar options. Just run the configuration sync again and choose the first or second calendar option. Now your items will sync to one calendar. HyperShare allows you to move between calendar sync options.<br /><br /><strong>Note:</strong> If you create events in Outlook while in single Calendar view, those events will be assigned to your Personal Calendar. You can move those events into Groups after returning to the Multiple Calendar view.</span>','',1,2,0,2,'2009-01-06 17:04:50',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:04:50','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,8,'','',0,7,''),(8,'What are the Email sending limits with my account?','what-are-the-email-sending-limits-with-my-account','','<p><strong>Web Interface</strong><br />TO: 200 recipients<br />BCC: 255 character or 20 recipients <br /><br /><strong>SMTP sending*</strong><br />100 recipients per message (TO, BCC, CC)<br />500 total messages per day<br />10 MB attachment limit</p>\r\n<p>*requires a Business Email Account. For more information please contact your sales representative.</p>','',1,2,0,2,'2009-01-06 17:10:54',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:10:54','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'','',0,0,''),(9,'What is the Postmaster Account?','what-is-the-postmaster-account','','<p>Every company Portal created with HyperOffice includes a Postmaster account. The Postmaster is a System account and therefore cannot be deleted and does not count towards your total number of users.<br /><br /><span style=\"font-size: 12pt;\"><strong>Usage Guidelines</strong><br /></span><br /><em>The postmaster account has the following features:</em><br /><br />It is one of the main administration accounts in a company account<br /><br />It duplicates all the administrator information entered at sign up. <br /><br />It uses the same password as the administrator account created at sign up, however, it’s not affected by any modifications made to the password of the administrator account.<br /><br />It cannot be deleted as it is used by the system for email processing.<br /><br />It is the only account from which an administrator can grant a user the \'level 1 administrator\' privilege.<br /><br /><strong>Note:</strong> Please note that the users will never be charged for the postmaster account.</p>','',1,2,0,2,'2009-01-06 17:26:28',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:26:28','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,0,''),(10,'Accessing HyperDrive','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><STRONG><SPAN style=\"FONT-SIZE: 12pt\" mce_style=\"font-size: 12pt;\">PC Users:</SPAN></STRONG><BR /></SPAN></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Access your My Computer window.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on My Network Places on the left navigation bar.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on the folder called hyperslide on <EM>hyperdrive.hyperoffice.com</EM>. If you do not see this folder, please refer to the <A title=\"Setting Up HyperDrive on a PC\" href=\"http://ajaxsupport.hypersupportonline.com/index.php?option=com_content&view=article&id=184:setting-up-hyperdrive-on-a-pc&catid=32:hyperdrive&Itemid=19\" mce_href=\"index.php?option=com_content&view=article&id=184:setting-up-hyperdrive-on-a-pc&catid=32:hyperdrive&Itemid=19\">Setting up HyperDrive on a PC</A> topic in this help file to set up HyperDrive on your computer. </SPAN></LI></OL>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /><STRONG><SPAN style=\"FONT-SIZE: 12pt\" mce_style=\"font-size: 12pt;\">Mac Users:</SPAN></STRONG><BR /></SPAN></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Access your Finder window.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on the folder called HyperSlide on the left navigation bar. If you do not see this folder, please refer to the <A title=\"Setting Up HyperDrive on a Mac\" href=\"http://ajaxsupport.hypersupportonline.com/index.php?option=com_content&view=article&id=183:setting-up-hyperdrive-on-a-mac&catid=32:hyperdrive&Itemid=19\" mce_href=\"index.php?option=com_content&view=article&id=183:setting-up-hyperdrive-on-a-mac&catid=32:hyperdrive&Itemid=19\">Setting up HyperDrive on a Mac</A> topic in this help file to set up HyperDrive on your computer.</SPAN></LI></OL>','',0,3,0,3,'2009-01-05 22:53:16',64,'','2010-09-02 16:07:36',64,0,'0000-00-00 00:00:00','2009-01-05 22:53:16','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,3,'HyperDrive, PC, Mac','',0,0,'robots=\nauthor='),(11,'Can I just create a mapped folder and use that instead of the HyperDrive link (XP) or mounter (Vista)?','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">While in some cases creating a mapped drive will have some of the same functionality of HyperDrive, some aspects of the design will not work, and so it is not a recommended setup. In addition, users who have tried this method have run into a variety of problems, and so it is not considered a viable method.<BR><BR>The correct methods of installing and accessing HyperDrive can be located in the <A title=\"How do I link\" href=\"http://supportajax.com/index.php?option=com_content&view=category&id=4&Itemid=2\" mce_href=\"index.php?option=com_content&view=category&id=4&Itemid=2\">How Do I...?</A> Sections for Document Management. </SPAN></P>','',0,3,0,3,'2009-01-06 17:04:14',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:04:14','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'HyperDrive, Mounter, Mapped Folders','',0,0,''),(12,'How do I Copy and Create Documents and Folders in HyperDrive?','accessing-hyperdrive','','<div class=\"kbcontent\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes how to create folders, copy and move files and folders to/from your local computer through HyperDrive.</span></div>\r\n<div class=\"kbcontent\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 10pt;\"><br /><strong>Note:</strong> There are special characters that are reserved in HyperOffice which cannot be used in file or folder names. Although, your operating system may allow for these characters to be used, importing or creating files or folders with these characters will create errors in your portal. Please see the attached file for more information on these characters.</span><br /><br /><span style=\"font-size: 14pt;\"><strong>Usage Guidelines</strong></span><br /><br /></span>\r\n<ul>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif;\"> <span style=\"font-size: 10pt;\">Refer to one of the following topics to set up HyperDrive on your computer:</span></span></li>\r\n</ul>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> <a title=\"Setting Up HyperDrive on a PC\" href=\"index.php?option=com_content&view=article&id=184:setting-up-hyperdrive-on-a-pc&catid=32:hyperdrive&Itemid=19\">Setting up HyperDrive on a PC</a><br /> <a title=\"Setting Up HyperDrive on a Mac\" href=\"index.php?option=com_content&view=article&id=183:setting-up-hyperdrive-on-a-mac&catid=32:hyperdrive&Itemid=19\">Setting up HyperDrive on a Mac</a><br /><br /></span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> Refer to the <a title=\"Accessing  HyperDrive\" href=\"index.php?option=com_content&view=article&id=185:accessing-hyperdrive&catid=32:hyperdrive&Itemid=19\">Accessing HyperDrive</a> topic in this help file to learn how to access HyperDrive.</span></li>\r\n</ul>\r\n<span style=\"font-family: arial,helvetica,sans-serif;\"><br /><strong><span style=\"font-size: 12pt;\">To create a folder in your portal through HyperDrive, follow these steps:</span></strong><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select where you would like to create your new folder in HyperDrive.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Right click in the window, select New and folder from the menu.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">A new folder appears in the window. Name your folder. Remember to check the \"Invalid Characters.xls\" file attached to this article, to make sure your folder name conforms to the HyperOffice requirements.</span></li>\r\n</ol></div>\r\n<div class=\"kbcontent\"><br /></div>\r\n<div class=\"kbcontent\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 12pt;\"><strong>To copy files from your computer to your portal through HyperDrive, follow these steps:</strong></span><br /></span></div>\r\n<div class=\"kbcontent\"><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select a file, a number of files or a folder from a local drive</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Drag that file or folder into a folder in HyperDrive</span></li>\r\n</ol></div>\r\n<div class=\"kbcontent\"><br /></div>\r\n<div class=\"kbcontent\"><span style=\"font-family: arial,helvetica,sans-serif;\"><strong><span style=\"font-size: 12pt;\">To copy files from your portal to your computer through HyperDrive, follow these steps:</span></strong><br /></span></div>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select a file, a number of files or a folder from your HyperDrive window.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Drag that file or folder into a folder on your computer.</span></li>\r\n</ol>\r\n<div class=\"kbcontent\"><span style=\"font-family: arial,helvetica,sans-serif;\"><br /></span></div>','',0,3,0,3,'2009-01-07 16:30:17',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 16:30:17','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,0,''),(13,'How do I Open and Save Documents in HyperDrive?','accessing-hyperdrive','','<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes how to open and save your Microsoft files to your portal using HyperDrive.<br /><br /><strong>Note:</strong> You will not be able to open MS Access files directly through HyperDrive. These files must be copied onto your local computer, edited and saved, and copied back into your HyperDrive folder.<br /><br /><span style=\"font-size: 12pt;\"><strong>Usage Guidelines</strong></span><br /><br /><strong><span style=\"font-size: 12pt;\">To access your documents, follow these steps:</span></strong><br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Refer to one of the following topics to set up HyperDrive on your computer: <br /><a href=\"index.php?option=com_content&view=article&id=184:setting-up-hyperdrive-on-a-pc&catid=32:hyperdrive&Itemid=19\" title=\"Setting Up HyperDrive on a PC\">Setting up HyperDrive on a PC</a> <br /><a href=\"index.php?option=com_content&view=article&id=183:setting-up-hyperdrive-on-a-mac&catid=32:hyperdrive&Itemid=19\" title=\"Setting Up HyperDrive on a Mac\">Setting up HyperDrive on a Mac</a></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Refer to the <a href=\"index.php?option=com_content&view=article&id=185:accessing-hyperdrive&catid=32:hyperdrive&Itemid=19\" title=\"Accessing HyperDrive\">Accessing HyperDrive</a> topic in this help file to learn how to access HyperDrive.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select a file from your HyperDrive folder</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on the file from your HyperDrive folder.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Modify the file’s content.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the Save As button, and select the HyperDrive folder you wish to save your document to, in order to save the file modifications directly into HyperDrive.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Close the file.</span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">All your modifications are now saved.</span></li>\r\n</ol>','',0,3,0,3,'2009-01-07 16:23:58',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 16:23:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'HyperDrive, Access, Mac, PC','',0,0,''),(14,'Modify Files Directly From HyperDrive','accessing-hyperdrive','','<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">With HyperDrive, You have the ability to modify your files directly without having to downloading them.</span></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 12pt;\" mce_style=\"font-size: 12pt; font-family: arial,helvetica,sans-serif;\"><b>Usage Guidelines</b></span></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once your HyperDrive is set up, you can open and modify MS files without downloading them. </span></p>\r\n<ol class=\"whs1\">\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Refer to one of the following topics to set up HyperDrive on your computer:<br /></span></p>\r\n<ul>\r\n<li><a title=\"Setting Up HyperDrive on a PC\" href=\"http://ajaxsupport.hypersupportonline.com/index.php?option=com_content&amp;view=article&amp;id=184:setting-up-hyperdrive-on-a-pc&amp;catid=32:hyperdrive&amp;Itemid=19\" mce_href=\"index.php?option=com_content&amp;view=article&amp;id=184:setting-up-hyperdrive-on-a-pc&amp;catid=32:hyperdrive&amp;Itemid=19\"><span style=\"font-family: arial,helvetica,sans-serif; color: rgb(0, 0, 255); font-size: 10pt;\" mce_style=\"font-size: 10pt; color: #0000ff; font-family: arial,helvetica,sans-serif;\"><u>Setting up HyperDrive on a PC</u></span></a><br mce_bogus=\"1\"></li>\r\n<li><a title=\"Setting Up HyperDrive on a Mac\" href=\"http://ajaxsupport.hypersupportonline.com/index.php?option=com_content&amp;view=article&amp;id=183:setting-up-hyperdrive-on-a-mac&amp;catid=32:hyperdrive&amp;Itemid=19\" mce_href=\"index.php?option=com_content&amp;view=article&amp;id=183:setting-up-hyperdrive-on-a-mac&amp;catid=32:hyperdrive&amp;Itemid=19\"><span style=\"font-family: arial,helvetica,sans-serif; color: rgb(0, 0, 255); font-size: 10pt;\" mce_style=\"font-size: 10pt; color: #0000ff; font-family: arial,helvetica,sans-serif;\"><u>Setting up HyperDrive on a Mac</u></span></a><br mce_bogus=\"1\"></li></ul></li></ol>\r\n<ol class=\"whs1\">\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Refer to the <a title=\"Accessing HyperDrive\" href=\"http://ajaxsupport.hypersupportonline.com/index.php?option=com_content&amp;view=article&amp;id=185:accessing-hyperdrive&amp;catid=32:hyperdrive&amp;Itemid=19\" mce_href=\"index.php?option=com_content&amp;view=article&amp;id=185:accessing-hyperdrive&amp;catid=32:hyperdrive&amp;Itemid=19\">Accessing HyperDrive</a> topic in this help file to learn how to access HyperDrive.</span></p></li>\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select a file from your HyperDrive folder</span></p></li>\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on the file from your HyperDrive folder. </span></p></li>\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Modify the file’s content.</span></p></li>\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <span style=\"font-weight: bold;\" mce_style=\"font-weight: bold\"><b>Save</b></span> button to save the file modifications directly into HyperDrive.</span></p></li>\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Close the file.</span></p></li>\r\n<li class=\"kadov-p\">\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">All your modifications are now saved.</span></p></li></ol>','',1,3,0,3,'2009-01-05 22:53:59',64,'','2010-09-07 16:43:06',62,0,'0000-00-00 00:00:00','2009-01-05 22:53:59','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,2,'HyperDrive','',0,25,'robots=\nauthor='),(15,'Setting Up HyperDrive on a Mac','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the top menu of your Mac, click <STRONG>Go</STRONG>.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">From the menu, select <STRONG>Connect to Server </STRONG>.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Server address box, type <A href=\"http://hyperdrivemac.hyperoffice.com/hyperslide\" mce_href=\"http://hyperdrivemac.hyperoffice.com/hyperslide\"><STRONG>http://hyperdrivemac.hyperoffice.com/hyperslide</STRONG></A><STRONG>.  </STRONG><BR /><BR /><STRONG>Note: </STRONG>Make sure you type ‘http://’ at the beginning of the URL; otherwise you will not be able to connect.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on <STRONG>Connect</STRONG>.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Type your HyperOffice email address and password.  <BR /><BR /><STRONG>Note: </STRONG>Make sure you enter your HyperOffice email address, not just your HyperOffice username.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Groups and Personal folders appear . These folders contain your HyperOffice shared and personal documents.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can now manage these folders just like any other Mac OS folder.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">HyperDrive is also mounted on the left navigation bar of your Mac’s Finder window.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">HyperDrive is now set up on your computer </SPAN></LI></OL>\r\n<P><SPAN style=\"FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt;\"> </SPAN></P>','',1,3,0,3,'2009-01-05 22:52:07',64,'','2010-09-02 16:01:09',64,0,'0000-00-00 00:00:00','2009-01-05 22:52:07','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'HyperDrive, Mac','',0,2,'robots=\nauthor='),(16,'Configuring HyperShare for Wired Sync','accessing-hyperdrive','','<p>One method of accessing your HyperOffice data from your mobile device is to sync it \'through the wire\'--connecting your handheld device to your PC via USB and pushing your information out of Microsoft Outlook.</p>\r\n<p>At this time, mobile synching works best with Personal information.  Many handheld devices cannot integrate with Outlook fully and therefore are unable to \'see\' the Group folders that HyperShare creates.  As a solution to the problem, HyperShare provides an option that allows Shared Calendar data to sync up to the phone.</p>\r\n<p> </p>\r\n<p>Configuring HyperShare</p>\r\n<p>Prior to connecting the handheld device to the PC, you must first organize the Shared data in a way that mobile devices are able to see.  To do this, follow the instructions below:</p>\r\n<p>1. Right-click on the grey HyperShare icon in your system tray.</p>\r\n<p> </p>\r\n<p>2. Click on Configuration.</p>\r\n<p> </p>\r\n<p>3. Click Next.</p>\r\n<p> </p>\r\n<p>4. Select \'Single Calendar Mode with Meeting Events\'.</p>\r\n<p> </p>\r\n<p>5. Click Next.</p>\r\n<p> </p>\r\n<p>6. Click Next.</p>\r\n<p> </p>\r\n<p>7. Ensure you are synching the Calendar sections you want to, by clicking the checkboxes for the relevant folders.</p>\r\n<p> </p>\r\n<p>8. Click Next and Complete the Configuration.</p>\r\n<p> </p>\r\n<p>Once the Configuration window disappears, HyperShare will begin to reconstruct the data in your Outlook.  It will remove all Group folders for the Calendar, and consolidate all Shared Calendar Events into the main \'Calendar\' folder in Outlook.  During this process you will see \"Deleting\" messages flashing in the progress bar.  Don\'t be alarmed! </p>','',1,4,0,4,'2009-11-04 19:08:21',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-11-04 19:08:21','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,2,''),(17,'Description','accessing-hyperdrive','','HyperShare for MS Outlook is for users who want the functionality of Microsoft Exchange but don’t want to spend thousands of dollars installing, maintaining, and supporting it. HyperShare will let you keep using the MS Outlook client - and synchronize MS Outlook Calendars, Contacts, Tasks and more.<br /><br />HyperShare for MS Outlook synchronizes data between your HyperOffice account and MS Outlook. It provides a useful way to share data without ever logging in to HyperOffice.','',1,4,0,4,'2009-01-06 00:27:45',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 00:27:45','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(18,'Download and Installation','accessing-hyperdrive','','<img border=\"0\" src=\"http://www.hyperoffice.com/hyperoffice/helpengine/en_US/images/hypersharedlscreen.gif\" /> <br />\r\n<p><span style=\"font-size: 12pt;\"><strong>Download HyperShare for Outlook</strong></span></p>\r\n<p>Log in to your HyperOffice account and click on <strong>Settings</strong>, then <strong>Account</strong>.<br />There will be a button to download HyperShare for Outlook.<br /><br /><span style=\"font-size: 12pt;\"><strong>Installation</strong></span></p>\r\n<br /><ol>\r\n<li>Double-click on <strong>HyperShare.exe</strong><br /><br /></li>\r\n<li>Run the installation program completely. Make sure it is allowed to install all necessary components.<br /><br /></li>\r\n<li>After rebooting, you can find HyperShare at: <strong>Start Menu</strong> > <strong>Programs</strong> > <strong>HyperOffice</strong> > <strong>HyperShare <br /></strong></li>\r\n</ol>','',0,4,0,4,'2009-01-06 00:28:52',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 00:28:52','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'','',0,0,''),(19,'Getting Started with HyperShare','accessing-hyperdrive','','<h2><span style=\"font-size: 12pt;\">HyperShare Installation</span></h2>\r\n<p>1. From your portal, go to <strong>Settings</strong>, <strong>Setup Tools</strong>.</p>\r\n<p><img src=\"images/articles/nav-settings.jpg\" /></p>\r\n<p><img src=\"images/articles/nav-settings-setuptools.jpg\" /><br /><br />2. Click on \"<strong>Download HyperShare For Outlook</strong>\".</p>\r\n<p><img src=\"images/articles/settings-setuptools-downloads-hypershare-download-.jpg\" /><br /><br />3. <em>Make sure Pop-ups are not blocked so you can see the next screen which will contain a link to Download HyperShare.<br /></em><br />4. Save the HyperShare install file to your desktop.</p>\r\n<p><img src=\"images/articles/hypersharedownloadexe-save.jpg\" /><br /><br />5. Run the file and go through the Installation.</p>\r\n<p> <img src=\"images/articles/hypershareinstallation.jpg\" /></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Running HyperShare</strong></span></p>\r\n<p>1.  Go to your <strong>Start Menu</strong> (in the lower left of your Operating System).</p>\r\n<p><img src=\"images/articles/hypersharestartbutton-vista.jpg\" /> </p>\r\n<p><img src=\"images/articles/hypersharestartbutton-xp.jpg\" /></p>\r\n<p>2.  Find the <strong>HyperOffice</strong> Folder and Select <strong>HyperShare</strong>.</p>\r\n<p><img src=\"images/articles/hypersharestartmenu.jpg\" /></p>\r\n<p>3.  Select <strong>HyperShare</strong> to run the program.</p>\r\n<p> </p>\r\n<h2 dir=\"ltr\"><span style=\"font-size: 12pt;\">HyperShare Configuration</span></h2>\r\n<p>1. After you install HyperShare and run the program, enter your full email address and HyperOffice password. Click <strong>Next</strong> to Continue.</p>\r\n<p><img src=\"images/articles/hs-configuration-page1.jpg\" /><br /><br />2. On the next screen, select which content you would like to sync. Click <strong>Next</strong>.<br /><br /><img src=\"images/articles/hs-configuration-page2.jpg\" /></p>\r\n<p>3. If you have selected your Calendar to sync, you will be able to select how you would like it to display in your Outlook. Click <strong>Next</strong>.<br /><br /><img src=\"images/articles/hs-configuration-page3.jpg\" /></p>\r\n<p>4. If you would like to change how frequently you sync, you can choose an option from the dropdown. Click <strong>Next</strong>.<br /><br /><img src=\"images/articles/hs-configuration-page4.jpg\" /></p>\r\n<p><span style=\"color: #ff0000;\"><strong>Note:</strong></span> After clicking \'Next\', If your username or password is incorrect, you will be prompted with the following error message:</p>\r\n<p><img src=\"images/articles/hs-configuration-page4-loginerror.jpg\" /></p>\r\n<p>5. Once you reach the next page, click the checkboxes to select which Groups and sub-Groups are synced. Click <strong>Next</strong> and then <strong>Done</strong> to complete the Configuration.</p>\r\n<p><img src=\"images/articles/hs-configuration-page5.jpg\" /></p>\r\n<p>6.  The first Synchronization should start automatically.</p>\r\n<p><img src=\"images/articles/hypershare-sync.jpg\" /></p>\r\n<p> </p>\r\n<p>Once HyperShare is installed and running, you will see an icon in the bottom right corner of your system tray:</p>\r\n<p><img src=\"images/articles/hypershare7.gif\" /></p>\r\n<p>Right-clicking on the Inactive grey icon will give you the following menu:</p>\r\n<p><img src=\"images/articles/hypershare-fullmenu(restart).jpg\" /></p>\r\n<p>Please refer to the article on <HyperShare Options and Settings> for more information on available options for the HyperShare program.</p>','',1,4,0,4,'2009-09-05 02:36:21',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-05 02:36:21','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,45,''),(20,'How do I Configure HyperShare?','accessing-hyperdrive','','<br /><ol>\r\n<li>\r\n<div>When HyperShare opens, enter your HyperOffice Email address as the username and your HyperOffice password. <br /></div>\r\n<img border=\"0\" src=\"images/articles/hypershare1.gif\" /><br /></li>\r\n<li>\r\n<div>Select what areas you would like to sync between HyperOffice and Outlook.<a></a><a name=\"2nd\"></a>Single Calendar with group meetings and all group events</div>\r\n<img border=\"0\" src=\"images/articles/hypershare2.gif\" /><br /></li>\r\n<li>HyperShare will then retrieve the group list from HyperOffice<br /><br /></li>\r\n<li>\r\n<div>If you checked to sync your calendar, you will be given 3 options. <strong>Note: </strong>You can switch between these 3 options any time by running the configuration sync again.</div>\r\n<img border=\"0\" src=\"images/articles/hypershare3.gif\" /><br /><br />\r\n<ul>\r\n<li><strong>Single Calendar with group meetings</strong> - this is good for handheld devices. Your personal calendar will sync with Outlook, as well as all group meetings you have accepted.</li>\r\n<li><strong></strong>- this is also good for handheld devices. Your personal calendar will sync with Outlook, as well as all group meetings and events.</li>\r\n<li><strong>Multiple Calendars</strong> - HyperShare will create folders in Outlook for each group. Events will then be separated in their respective group folders. <br /><br /></li>\r\n</ul>\r\n</li>\r\n<li>\r\n<div>Now select how often you would like HyperShare to automatically sync in the background.</div>\r\n<img border=\"0\" src=\"images/articles/hypershare4.gif\" /><br /></li>\r\n<li>\r\n<div>HyperShare will prompt you to select the specific groups you would like to sync to. The top-most checkbox is the personal section for that HyperOffice item.</div>\r\n<img border=\"0\" src=\"images/articles/hypershare5.gif\" /><br /></li>\r\n<li>\r\n<div>Click <strong>OK</strong>. HyperShare will then run through the first sync between HyperOffice and Outlook. After this sync, it will stay in the background, updating as often as you configure it to.</div>\r\n<img border=\"0\" src=\"images/articles/hypershare7.gif\" /><br /></li>\r\n<li>\r\n<div>You can run a configure sync, or a general sync at any time by right clicking on the HyperShare icon (gray ball) in the system tray.<br /></div>\r\n<img border=\"0\" src=\"images/articles/hypershare8.gif\" /> </li>\r\n</ol>','',0,4,0,4,'2009-01-06 00:29:14',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 00:29:14','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,8,'HyperShare, Outlook, Installation, configuration, configure, setup, install','',0,0,''),(21,'How do I create Groups and transfer up data from MS Outlook?','accessing-hyperdrive','','<p>The Configuration process of HyperShare creates a folder in MS Outlook under your main sections i.e., Calendar, Contacts, and Tasks, called Groups.  For each Group you are a member of that you configured to Sync, there will be a folder under \'Groups\' with its respective Group Name.  Only Administrators can create new Groups, and only from within the Manage Users and Groups section.</p>\r\n<p>If you wish to move information from an existing MS Outlook folder to a HyperOffice folder, select the item(s) and drag into the appropriate subfolder located under the \'Groups\' folder. Re-run the synchronization process to complete the transfer to HyperOffice.</p>\r\n<p><span style=\"color: #ff0000;\"><strong>Note:</strong></span>  Folders that are not going to be synched will be marked with **.</p>','',1,4,0,4,'2009-01-06 17:05:38',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:05:38','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,12,'','',0,1,''),(22,'How do I Install HyperShare? (XP/Vista)','accessing-hyperdrive','','<h2><span style=\"font-size: 12pt;\">HyperShare Installation</span></h2>\r\n<p>1. From your portal, go to <strong>Settings</strong>, <strong>Account</strong>.<br /><br />2. Click on \"<strong>Download HyperShare For Outlook</strong>\".<br /><br />3. <em>Make sure Pop-ups are not blocked so you can see the next screen which will contain a link to Download HyperShare.<br /></em><br />4. Save the HyperShare install file to your desktop.<br /><br />5. Run the file and go through the Installation.</p>\r\n<h2 dir=\"ltr\"><span style=\"font-size: 12pt;\">HyperShare Configuration</span></h2>\r\n1. After you install HyperShare and run the program (You can find it in <strong>Start</strong> > <strong>Programs</strong> ><strong> HyperOffice</strong> > <strong>HyperShare</strong>) enter your full email address and HyperOffice password. Click <strong>Next</strong> to Continue.<br /><br />2. On the next screen, select which content you would like to sync. Click <strong>Next</strong>.<br /><br />3. If you have selected your Calendar to sync, you will be able to select how you would like it to display in your Outlook. Click <strong>Next</strong>.<br /><br />4. If you would like to change how frequently you sync, you can choose an option from the dropdown. Click <strong>Next</strong>.<br /><br />5. Click the checkboxes to select which Groups and sub-Groups are synced. Click <strong>Next</strong> and then <strong>Done</strong> to complete the Configuration.','',0,4,0,4,'2009-01-07 16:21:08',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 16:21:08','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,7,'HyperShare, Outlook, Installation, Configuration','',0,0,''),(23,'How do I Sync my Group Calendar to my handheld device?','accessing-hyperdrive','','<p><span style=\"font-size: 12pt;\"><strong>Configuration Guidelines</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Right-click the gray icon in the system tray (lower right in Windows), and select the HyperShare Configuration option.</span></li>\r\n<li><span style=\"font-size: 10pt;\">When prompted to choose a calendar option, choose either \'Single Calendar with group meetings\' or Single Calendar with group meetings + group events\'.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Completing the Configuration process will begin synching all HyperOffice personal and group calendar data together into your MS Outlook calendar. </span></li>\r\n<li><span style=\"font-size: 10pt;\">You can then use the sync software that came with your handheld device to get the data from MS Outlook. </span></li>\r\n<li><span style=\"font-size: 10pt;\">Prior to synching to the handheld, it is suggested that you exit HyperShare to avoid conflicts with the handheld synchronization program. To do this right mouse click on the gray icon in the system tray and click exit.</span></li>\r\n</ol>','',1,4,0,4,'2009-01-06 17:06:15',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:06:15','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,10,'','',0,1,''),(24,'Requirements','accessing-hyperdrive','',' HyperShare for MS Outlook will not run correctly (or maybe at all) unless your system meets the following requirements:<br /><br />\r\n<ul>\r\n<li><strong>A HyperOffice account</strong> - you must have a valid HyperOffice account to share data. <br /></li>\r\n<li><strong>Outlook 2003</strong> - HyperShare for Outlook does not currently support Outlook Express. Please make sure your copy of Outlook 2003 has Service Pack 2 installed as well as all available updates and patches. You can check this by going to the <a target=\"_blank\" href=\"http://office.microsoft.com/en-us/officeupdate/default.aspx\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Microsoft Office update page</span></span></a> or <a target=\"_blank\" href=\"http://www.microsoft.com/downloads/details.aspx?FamilyID=57e27a97-2db6-4654-9db6-ec7d5b4dd867&DisplayLang=en\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">download Service Pack 3 directly</span></span></a>.<br /></li>\r\n<li><strong>Windows 2000</strong> <em><strong>(no longer supported)</strong></em> - Windows 2000 users must have S<span style=\"color: #000000;\">ervice Pack 4 </span>installed.<br /></li>\r\n<li><strong>Windows XP</strong> - Windows XP users must have S<span style=\"color: #000000;\">ervice Pack 3</span> installed.<br /></li>\r\n<li><strong>Windows Vista</strong> - Windows Vista users must have S<span style=\"color: #000000;\">ervice Pack 1</span> installed<br /></li>\r\n<li><strong>Microsoft .Net and MDAC</strong> (recommended) - These two items will be installed automatically for you during the installation process. This step will be skipped if you already have these items installed. You can download them before hand here: <a target=\"_blank\" href=\"http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&DisplayLang=en\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">.NET 1.1</span></span></a> and <a target=\"_blank\" href=\"http://www.microsoft.com/downloads/details.aspx?FamilyID=6c050fe3-c795-4b7d-b037-185d0506396c&DisplayLang=en\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">MDAC 2.8</span></span></a><br /></li>\r\n<li><strong>Port 80 Access </strong>- The local machine must have firewalls or virus programs cofigured to allow communication and content exchange on Port 80.</li>\r\n</ul>\r\n<p> </p>','',1,4,0,4,'2009-01-06 00:28:24',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 00:28:24','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(25,'Synchronization Guidelines','accessing-hyperdrive','','<p><span style=\"font-size: 10pt;\">The HyperShare application synchronizes information between a local MS Outlook profile and a user\'s HyperOffice account. </span><br /><span style=\"font-family: TTE219C360t00; font-size: 14pt;\"><span style=\"font-size: 10pt;\"><br />HyperShare is installed on the PC where Outlook is installed. HyperShare communicates across port 80 to the </span><span style=\"font-size: 10pt;\">HyperOffice server. HyperShare is a bi-directional sync. Each time HyperShare runs, it is pushing your MS Outlook </span><span style=\"font-size: 10pt;\">client updates to the server. Any updates that have been posted to </span><span style=\"font-size: 10pt;\">in HyperOffice since your last sync </span></span><span style=\"font-family: TTE219C360t00; font-size: 14pt;\"><span style=\"font-size: 10pt;\">are pulled into your MS Outlook client. </span></span></p>\r\n<p><span style=\"font-size: 10pt;\">After installing HyperShare and going through the configuration, HyperShare automatically synchronizes. Based on whatever setting you selected for the time between syncs, that is the frequency HyperShare will update Outlook and your Portal.</span></p>\r\n<p><span style=\"font-size: 10pt;\">There are certain guidelines to keep in mind when you are synching: </span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">If you are uploading from MS Outlook for the first time, <em><span style=\"text-decoration: underline;\">check your data</span></em>. Blank records, missing fields, and certain types of recurrences are common problems when synching.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Make sure you have the correct MS Outlook profile open and have the correct login information.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">If HyperShare prompts you to select which item you want to keep (MS Outlook or HyperOffice), use the radio button to select the item you believe is most recent/accurate.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">HyperOffice \'groups\' will display as sub-folders under the MS Outlook sections (Calendar, Contacts, Tasks).  You will want to select the sub-folder with the group name to add, modify or delete items.  Upon your next sync cycle, these items will be available to the rest of the group in HyperOffice.  If those users are running HyperShare, they will receive your updates upon their next sync cycle.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Items in the MS Outlook folders-- \'Calendar\', \'Contact\', \'Tasks\' and \'Notes\' will synchronize with the HyperOffice \'My Calendar\', \'My Contacts\', \'My Tasks\' and \'My Notes\' respectively.  These items are not shared and cannot be viewed by any other user in HyperOffice.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">You can only create Groups and \'Task - Project folders\' in your Portal.  Folders created in MS Outlook will not sync, and will be marked with **.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">When you delete items in a Group subfolder, those deletions will ultimately be deleted from any other user\'s Outlook that is synching that same Group.</span></li>\r\n</ol>','',1,4,0,4,'2009-01-07 16:20:34',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 16:20:34','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'HyperShare, Outlook, Configuration, Installation','',0,0,''),(26,'What are the 2 asterisks ** by my folder names in MS Outlook?','accessing-hyperdrive','','<p>HyperShare will insert 2 asterisks (**) in front of MS Outlook folders that do not sync to HyperOffice during a synchronization cycle.</p>\r\n<p>There are typically 2 scenarios where this can occur.</p>\r\n<ol>\r\n<li>The subfolders were created in MS Outlook.  </li>\r\n<li>HyperShare database was cleared or HyperShare was uninstalled.</li>\r\n</ol>\r\n<p>To address the first scenario:</p>\r\n<ol>\r\n<li>You can move the subfolder contacts into an existing subfolder under the \'Groups\' folder or</li>\r\n<li>Create a new group in HyperOffice</li>\r\n<li>Re-run the HyperShare configuration</li>\r\n<li>Move the contacts from the folder marked with the 2 asterisks to the newly created group folder</li>\r\n<li>Manually run HyperShare synchronize</li>\r\n</ol>\r\n<p>To address the second scenario:</p>\r\n<ol>\r\n<li>In your MS Outlook tree structure, you will see a second set of \'Groups\' folders and subfolders</li>\r\n<li>If present, delete the HyperOffice \'Groups\' folder with the 2 asterisks and its subfolders</li>\r\n<li>If not present, re-run the HyperShare  configuration</li>\r\n</ol>','',1,4,0,4,'2009-01-06 17:06:54',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:06:54','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,9,'','',0,1,''),(27,'What does clearing the database do, and when should I do it?','accessing-hyperdrive','','<p>Clearing the database erases all synchronization history between HyperShare or MS Outlook. </p>\r\n<p>This is useful if you have made major changes in MS Outlook or HyperOffice and want to start with a fresh synchronization history.</p>\r\n<p>It is suggested that you clear the database if you are switching to another MS Outlook profiles and want to use the current installation of HyperShare to sync with a different HyperOffice account.</p>\r\n<p>After clearing the database, it is possible that you will see a messages during your first sync prompting you to select between items that are present in HyperOffice and MS Outlook that have the same information.  This is because HyperShare does not have the history for which item was changed last. You can choose either Outlook\'s version or your Portal\'s version as you review each conflict, or you can apply your choice to all items in a given Section (ie, Calendar).</p>','',1,4,0,4,'2009-01-06 17:05:19',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:05:19','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,13,'','',0,0,''),(28,'What is the difference between Synchronize and Configuration?','accessing-hyperdrive','','<p>Configuration creates the properties file to synchronize the HyperOffice folders with MS Outlook. This setup includes the HyperOffice user information, frequency, calendar option and or HyperOffice personal/group items. The configuration can be changed at any time.</p>\r\n<p>Synchronization is the process of syncing information between MS Outlook and HyperOffice.</p>\r\n<p>If you have not performed a synchronization or the local HyperShare MDB has been cleared, you will be prompted to setup the configuration file first. </p>','',1,4,0,4,'2009-01-06 17:05:59',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 17:05:59','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,11,'HyperShare, Outlook, configuration, synchronization','',0,1,''),(29,'Creating a Static Link to Join Meetings','accessing-hyperdrive','','<p>Since HyperMeeting is designed to allow both internal and external individuals, oftentimes it is useful to provide a direct link for users to join an upcoming meeting.  This functionality is allowed by customizing a public link to provide via email or built into your company\'s public-facing website.</p>\r\n<p>The Link</p>\r\n<p> </p>','',0,5,0,5,'2009-03-20 21:55:49',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-03-20 21:55:49','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(30,'How do I create a static login page for my HyperMeeting?','accessing-hyperdrive','','<div class=\"kbcontent\">\r\n<p>How do I create a static login page for my HyperMeeting?<br /><br />This article describes the different ways to create a static login page for HyperMeeting. There are several options in creating a static login page, depending on the amount of information the customer is required to enter before joining the HyperMeeting.<br /><br />To create the static login page, follow the steps below:</p>\r\n<ul>\r\n<li>The first option is to create a login page in which the attendee is required to enter the following fields:<br />\r\n<ul>\r\n<li>Host Name: This is the web meeting account name which you have created.<br />\r\n<ul>\r\n<li>You can find this by clicking on the Applications tab -> Web Meetings -> View Accounts</li>\r\n</ul>\r\n<br /></li>\r\n<li>Access Code: This is the access code you have assigned to this web meeting account.<br />\r\n<ul>\r\n<li>You can find this by clicking on the Applications tab -> Web Meetings -> View Accounts -> click on the edit link of the web meeting account you wish to modify.</li>\r\n</ul>\r\n<br /></li>\r\n<li>Name<br /></li>\r\n<li>Email Address<br /></li>\r\n<li>Company Name<br /></li>\r\n<li>Phone Number<br /></li>\r\n<li>Language</li>\r\n</ul>\r\n<br />http://<strong><em>[your cobrand domain]</em></strong>/partnerpages/joinmeeting.cfm<br /><br /></li>\r\n<li>The second option is to create a login page in which the attendee is not required to enter the Host Name.<br /><br />http://<strong><em>[your cobrand domain]</em></strong>/partnerpages/joinmeeting.cfm?subscriberid=<strong><em>[account name]</em></strong><br /><br /></li>\r\n<li>The third option is to create a login page in which the attendee is not required to enter the Host Name nor the Access Code.<br /><br />http://<strong><em>[your cobrand domain]</em></strong>/partnerpages/joinmeeting.cfm?subscriberid=<strong><em>[account name]</em></strong>&accesscode=<strong><em>[access code]</em></strong><br /></li>\r\n</ul>\r\n<br /><br />Take this fictional company for example:<br />Company Name: FictionalCompany, Inc.<br />Cobrand Domain: fictionalcompany.hyperoffice.com<br />Host Name: SalesOne<br />Access Code: 101<br /><br />\r\n<ul>\r\n<li><strong>Option 1</strong><br />http://<strong><em>fictionalcompany.hyperoffice.com</em></strong>/partnerpages/joinmeeting.cfm<br /><br />When the attendee enters this URL into their web browser, they will be led to a login page, where they will be required to enter the Host Name: <strong>SalesOne</strong> and the access code: <strong>101</strong> as well as their contact information, in order to join the SalesOne meeting.<br /><br /></li>\r\n<li><strong>Option 2</strong><br />http://<strong><em>fictionalcompany.hyperoffice.com</em></strong>/partnerpages/joinmeeting.cfm?subscriberid=<strong><em>SalesOne</em></strong><br /><br />When the attendee enters this URL into their web browser, they will be led to a login page, where they will be required to enter the access code: <strong>101</strong> as well as their contact information, in order to join the SalesOne meeting.<br /><br /></li>\r\n<li><strong>Option 3</strong><br /><br />http://<strong><em>fictionalcompany.hyperoffice.com</em></strong>/partnerpages/joinmeeting.cfm?subscriberid=<strong><em>SalesOne</em></strong>&accesscode=<strong><em>101</em></strong><br /><br />When the attendee enters this URL into their web browser, they will be led to a login page, where they will be required to only enter their contact information, in order to join the SalesOne meeting.<br /></li>\r\n</ul>\r\n<br /><br /><strong>Note:</strong>You MUST use your own URL and NOT use the https url. If you need to use https you would have to add the cid into the URL like this:<br /><br />https://www.hyperoffice.com/partnerpages/joinmeeting.cfm?cid=[cobrandid]&subscriberid=[account name]&accesscode=[access code]\r\n<p> </p>\r\n</div>','',1,5,0,5,'2009-01-06 18:05:22',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 18:05:22','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,0,''),(31,'HyperMeeting Knowledge Center','accessing-hyperdrive','','<p style=\"text-align: center;\">Please follow the link below to access the HyperMeeting Support Section in a new window:<br /><br /><strong><a target=\"_blank\" href=\"https://www.conferenceservers.com/docs/user/?brand=hypermeeting&amp;serverid=cs-00000016\">HyperMeeting Knowledge Center</a></strong></p>','',1,5,0,5,'2009-02-11 22:27:55',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-02-11 22:27:55','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(32,'HyperMeeting Network Requirements','accessing-hyperdrive','','<p>HyperMeeting is designed to work on public and private networks with firewall and proxy servers and no special network configuration is required. Standard HTTP or HTTPS ports are used for communications between Hosts, servers and Participants.<br /><br />By default, all HyperMeeting conferences are secure and confidential. All web communications are encrypted using SSL (Secure Socket Layer) through the HTTPS protocol. Most web browsers provide a visual indicator when the connection is secure. This indicator is usually found at the bottom of the browser window in the form of a lock icon. </p>','',1,5,0,5,'2009-01-06 19:30:45',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 19:30:45','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(33,'HyperMeeting System Requirements','accessing-hyperdrive','','<p>HyperMeeting conferences are accessible from most computer systems and browsers. All users should complete the HyperMeeting System Check before joining a conference. <br /><br />Host and Participant systems must meet the following minimum requirements:</p><li>Network connection to the HyperMeeting system through HTTP and HTTPS<br /></li><li>Connection speed of 128 kbps or higher is recommended<br /></li><li>Microsoft Windows 2000, XP, Vista or Server2003<br /></li><li>Internet Explorer 6+, Netscape 7.0+, Firefox 1.0+ browser<br /></li><li>Mac OS X with Firefox or Apple Safari 1.1<br /></li><li>Linux, Unix, or Solaris with Netscape 7.0+ or Mozilla 1.0+ <br /></li><li>Macromedia Flash 8.0 or higher <br /></li><li>Cookies and Scripting Enabled<br /><br /><br />Application Sharing and Desktop Sharing are supported on Windows platforms with Internet Explorer or Firefox browsers. When Sharing is initiated, a browser plug-in component is installed if it is not already present. If your system security settings prevent you from installing browser plugins you can install the necessary components via the Options Kit. <br /><br />Application Viewing on participant systems requires the browser conferencing plugin for Windows or a Java Virtual Machine (JVM) on any Java supported platform. The Microsoft VM is not supported.<br /><br />Computer speakers or headphone are needed on all systems for Audiocasting.<br /><br />A Webcam is required on the Host system for Videocasting.<br /></li>','',1,5,0,5,'2009-01-06 19:30:20',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-06 19:30:20','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,0,''),(34,'Adding or editing data in a Form','accessing-hyperdrive','','<p>This article describes the steps needed to <strong>Add</strong> or <strong>Edit</strong> data in an existing <strong>Form</strong>.<br />When reviewing data in a <strong>Form</strong>, it may be necessary to edit existing data, or you may decide to add new data. The following steps will help you to do so.<br /><br />To <strong>Edit</strong> data existing in a form:</p>\r\n<ol>\r\n<li>Click the blue arrows (lower left) to navigate to the row to change.<br /></li>\r\n<li>Click in the field to update or select from dropdown field.<br /></li>\r\n<li>Click Submit to save your changes.</li>\r\n</ol><br /><br />To <strong>Add</strong> data:<br /><ol>\r\n<li>Click on the green circle with plus sign.<br /></li>\r\n<li>Fill-in or select data from dropdown fields.<br /></li>\r\n<li>Click Submit to save your new data.</li>\r\n</ol><br /><br />To view a Training Video on Adding Data in a Form, click the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/AddDataInForm-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Adding Data in a Form</span></span></a><br /><br />To view a Training Video on Editing Data in a Form, click the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/edit_data_in_form-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Editing Data in a Form</span></span></a>','',1,6,0,7,'2009-01-07 00:30:27',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:30:27','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(35,'Creating a Defined Multiple Choice Field','accessing-hyperdrive','','<p>This article describes the steps needed to create a defined multiple choice field in a <strong>Form</strong>.<br /><br />Multiple choice fields in forms simplifies the data entry process by allowing a user to choose a predetermined selection rather than typing in the entry. You can create a multiple choice list from scratch.<br /><br />Follow these steps to create a Defined Multiple Choice field:</p>\r\n<ol>\r\n<li>Expand the Combo Box and select the Dropdown option.<br /></li>\r\n<li>Drag the Combo Box into the second column.<br /></li>\r\n<li>Fill-in the Form Label.<br /></li>\r\n<li>Fill-in the Field name.<br /></li>\r\n<li>Select the Type.<br /></li>\r\n<li>Select the Dataset.<br /></li>\r\n<li>Fill-in Display field.<br /></li>\r\n<li>Fill-in Value field.<br /></li>\r\n<li>Click Add.<br /></li>\r\n<li>Repeat the steps to add more choices.<br /></li>\r\n<li>Click Save when done adding choices.</li>\r\n</ol><br /><br />To view a Training Video on Creating a Multiple Choice Menu in a Form, click the link below:<br /><a href=\"training-videos/80-hyperbase/454-creating-a-multiple-choice-menu-in-a-form.html\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Creating a Multiple Choice Menu in a Form</span></span></a>','',1,6,0,7,'2009-01-07 00:32:47',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:32:47','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(36,'Creating a Form Automatically From an Existing Table','accessing-hyperdrive','','<div class=\"kbcontent\">\r\n<p>This article describes the steps needed to create a <strong>Form</strong> automatically from an existing <strong>Table</strong>.<br /><br />Forms offer a way to access information in database tables. Forms often display the same fields as tables, but they display only one record at a time. <br /><br />Follow these steps to automatically create a <strong>Form</strong> from an existing <strong>Table</strong>.</p>\r\n<ol>\r\n<li>Select the Forms Tab from the primary toolbar. <br /></li>\r\n<li>Select New from the secondary toolbar.<br /></li>\r\n<li>Fill-in the Name of the form: Products.<br /></li>\r\n<li>Fill-in the Description (this is optional).<br /></li>\r\n<li>Select the Data Source to base the form on from the dropdown box.<br /></li>\r\n<li>Check the auto-create a default form check-box.<br /></li>\r\n<li>Select the column Layout.<br /></li>\r\n<li>Click Submit.<br /></li>\r\n<li>Form Designer will open to preview the Form layout.<br /></li>\r\n<li>If you are satisfied with the layout, click Save and exit Form Designer.</li>\r\n</ol>\r\n<p> </p>\r\n</div>','',1,6,0,7,'2009-01-07 00:33:22',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:33:22','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(37,'Creating a Form Manually','accessing-hyperdrive','','<div class=\"kbcontent\">\r\n<p>This article describes the steps needed to create a <strong>Form</strong> manually.<br /><br />Forms offer a way to access information in database tables. Forms often display the same fields as tables, but they display only one record at a time. <br /><br />Follow these steps to automatically create a <strong>Form</strong> manually.</p>\r\n<ol>\r\n<li>Select the Forms Tab from the primary toolbar. <br /></li>\r\n<li>Select New from the secondary toolbar.<br /></li>\r\n<li>Fill-in the Name of the form.<br /></li>\r\n<li>Fill-in the Description (this is optional)<br /></li>\r\n<li>Select the Data Source to base the form on from the dropdown box<br /></li>\r\n<li>Select the column Layout<br /></li>\r\n<li>Click Submit<br /></li>\r\n<li>Form Designer will open to allow you to create your form.<br /></li>\r\n<li>Expand the different Field options to select desired field type.<br /></li>\r\n<li>Drag the desired field into form.<br /></li>\r\n<li>Fill-in the Form Label:<br /></li>\r\n<li>The Field Name will auto complete with the label name or select the field name from the drop down box. This list is derived from the existing fields in the table.<br /></li>\r\n<li>Repeat until you have completed your design.<br /></li>\r\n<li>Click the Save button when finished.<br /></li>\r\n<li>Click the X button to close the Form Designer window.</li>\r\n</ol>\r\n<p> </p>\r\n</div>','',1,6,0,7,'2009-01-07 00:29:52',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:29:52','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,1,''),(38,'Creating a Lookup Reference From Another Table','accessing-hyperdrive','','<p>This article describes the steps needed to create a defined multiple choice field from another Table.<br /><br />Multiple choice fields in forms simplifies the data entry process by allowing a user to choose a predetermined selection rather than typing in the entry. You can create a multiple choice list from a dataset in an existing Table.<br /><br />Follow these steps to create a Multiple Choice field from another Table.</p>\r\n<ol>\r\n<li>Expand the Combo Box and select the Dropdown option.<br /></li>\r\n<li>Drag the Combo Box into the second column.<br /></li>\r\n<li>Fill-in the Form Label:<br /></li>\r\n<li>Fill-in the Field name:<br /></li>\r\n<li>Select the Type:*<br /></li>\r\n<li>Select the Dataset: Lookup Table<br /></li>\r\n<li>Select the Table or View: Table:<br /></li>\r\n<li>Select the Display Field:<br /></li>\r\n<li>Select the Value Field:**<br /></li>\r\n<li>Click Save<br />\r\n<ul>\r\n<li>*The field name will be created in the desired table and must be a type of number.<br /></li>\r\n<li>**The Value Field is always the RID Column of the Lookup Table.<br /></li>\r\n<li>If you are satisfied with the layout, click Save and exit Form Designer.</li>\r\n</ul>\r\n</li>\r\n</ol><br /><br />To view a Training Video on Creating a Multiple Choice Field From Another Table, click the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/create_multiple_choice_from_another_table-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Creating a Multiple Choice Field From Another Table</span></span></a>','',1,6,0,7,'2009-01-07 00:34:37',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:34:37','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,0,''),(39,'Creating a Table From a Form','accessing-hyperdrive','','<div class=\"kbcontent\">\r\n<p><span style=\"font-size: 12pt;\"><strong>Summary</strong></span></p>\r\n<p>The purpose of the database is to store information; the place where data is stored is called a table. A table consists of rows and columns. A row, also called a record, contains information about each item you are tracking in the table. A column, also known as a field, stores each characteristic you are tracking in the table. <br /><br />When creating a form, HyperBase automatically creates a <strong>Table</strong> utilizing the fields created in the form. Tables automatically created by HyperBase from a form begin with <strong>FT_</strong> in their names. Once you have created your form, you can access the new table by clicking on the <strong>Tables</strong> link.<br /><br />Here is an example of the steps needed to create a form:</p>\r\n<ol>\r\n<li>Select Forms from the primary toolbar.<br /></li>\r\n<li>Select New from the secondary toolbar.<br /></li>\r\n<li>Fill-in the Table name: Contact<br /></li>\r\n<li>Fill-in the Description: Product Champion<br /></li>\r\n<li>Skip the Data Source.<br /></li>\r\n<li>Select the ‘2-pane’ Layout.<br /></li>\r\n<li>Click Submit.<br /></li>\r\n<li>This will bring you to the Form Designer window.<br /></li>\r\n<li>Expanding the selections in Tools menu (on left), you can build fields that reside in that tables and fill-in boxes on the Form.<br /></li>\r\n<li>Let’s expand the Text Fields, select the Single Line option and drag and drop to the first column of your form.<br /></li>\r\n<li>Fill in the Label as you want it to appear on the form.<br /></li>\r\n<li>Fill-in the Field Name as it will appear in the DataStore table.<br /></li>\r\n<li>Expanding the Options dropdown will allow you to mark the field as required.<br /></li>\r\n<li>Click Save.<br /></li>\r\n<li>Repeat these steps to build your form. Once your form is complete, click Save.<br /></li>\r\n<li>To exit the Form Designer form, click the \'X\' in the top right corner to close the Form Deisgner window.<br /></li>\r\n<li>Now, you can access your <strong>Table</strong> by clicking on the <strong>Tables</strong> link.</li>\r\n</ol>\r\n<p> </p>\r\n</div>','',1,6,0,7,'2009-01-07 00:35:46',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:35:46','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'','',0,0,''),(40,'Add, Edit or Delete Data in a View','accessing-hyperdrive','','<p>This article describes the steps to add, edit or delete Data in a View.<br /><br />There may be occasions where you or one of your team members will want to add or edit information from a View. The can easily be done by editing the Operation tab to choose the form to open when editing or adding information. You can also delete information from a Table through this same tab.<br /><br />To access the <strong>Operations</strong> tab, follow these steps.</p>\r\n<ol>\r\n<li>Select the View you wish to make changes from<br /></li>\r\n<li>Click on Edit<br /></li>\r\n<li>Click on the Operation tab </li>\r\n</ol><br /><br />To view a Training Video on Adding, Editing, or Deleting Data in a View, click the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/EditAddDeleteFromView-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Adding, Editing, and Deleting Data in a View</span></span></a>','',1,6,0,8,'2009-01-07 00:34:05',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:34:05','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(41,'Creating a View','accessing-hyperdrive','','<p>This article describes how to create a <strong>View</strong>.<br /><br />A view is a stored query accessible as a virtual table composed of the result set of queries. Unlike ordinary tables (base tables) in a relational database, a view is not part of the physical schema: it is a dynamic, virtual table computed or collated from data in the database. Changing the data in a table alters the data shown in the view.<br />The result of a view is stored in a permanent table whereas the result of a query is displayed in a temporary table.<br />Views can provide advantages over tables:</p>\r\n<ul>\r\n<li>Views can segment the data contained in a table<br /></li>\r\n<li>They can join and simplify multiple tables into a single virtual table <br /></li>\r\n<li>Views can act as aggregated tables, where aggregated data (sum, average etc.) are calculated and presented as part of the data <br /></li>\r\n<li>Views take very little space to store; only the definition is stored, not a copy of all the data they present <br /></li>\r\n<li>Views can limit the exposure to which a table or tables are exposed to the outer world </li>\r\n</ul>\r\n<br /><br />Follow these steps to create a <strong>View</strong><br /><ol>\r\n<li>Select the Views Tab from the primary toolbar. <br /></li>\r\n<li>Select New from the secondary toolbar.<br /></li>\r\n<li>Fill-in the Name.<br /></li>\r\n<li>Fill-in the Description (optional)<br /></li>\r\n<li>Select the Tables from the Unassociated Tables, click the right arrow to move to the Associated Tables<br /></li>\r\n<li>Click Submit.<br /></li>\r\n<li>Click Columns.<br /></li>\r\n<li>Select from the TableColumns dropdown to select fields to display.<br /></li>\r\n<li>Fill-in Alias name to display on the view (if left blank the TableColumn field name will be displayed.<br /></li>\r\n<li>Click Add.<br /></li>\r\n<li>Click Submit. <br /></li>\r\n<li>Select Joins, to establish the relationship between the tables selected.<br /></li>\r\n<li>In the LeftTableColumn, select a TableColumn of one table.<br /></li>\r\n<li>In the RightTableColumn, select a TableColumn of a second table.<br /></li>\r\n<li>Click Submit.<br /></li>\r\n<li>Select Close.<br /></li>\r\n<li>Let’s open the View, we just created.<br /></li>\r\n<li>Highlight the name of the <strong>View</strong> you created.<br /></li>\r\n<li>Click Open<br /></li>\r\n<li>Now you will see a view of the information. </li>\r\n</ol><br /><br />To view a Training Video on Creating a View, click the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/createview-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Creating a View</span></span></a>','',1,6,0,8,'2009-01-07 00:35:17',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:35:17','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(42,'Filtering a View','accessing-hyperdrive','','<p>This article describes the steps to filtering data in a View.<br /><br />Filters allow you to take information gathered in a view, and refine the data displayed.<br /><br />To create a <strong>Filter</strong> follow these steps:</p>\r\n<ol>\r\n<li>Select the View you wish to filter<br /></li>\r\n<li>Click on Edit<br /></li>\r\n<li>Click on the Filter tab<br /></li>\r\n<li>Select the field from the FilterTableColumn dropdown box<br /></li>\r\n<li>Select the Operator from the dropdown box (Equal, Like, Not Equal, Is Blank or Is Not Blank)<br /></li>\r\n<li>Fill-in the Value, e.g. NetOffice<br /></li>\r\n<li>Click Add<br /></li>\r\n<li>Click Submit<br /></li>\r\n<li>Click Close</li>\r\n</ol><br /><br />Highlighting the <strong>View</strong> and clicking Open, will display your filtered <strong>View</strong>.<br /><br />To View a Video on Filtering a View, link the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/filteringview-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Filtering a View</span></span></a>','',1,6,0,8,'2009-01-07 00:30:54',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:30:54','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(43,'Creating a Table From Import','accessing-hyperdrive','','<p>This article describes the steps needed to create a table via import from a .CSV(Comma Separated Values) file.<br /><br />The purpose of the database is to store information; the place where data is stored is called a table. A table consists of rows and columns. A row, also called a record, contains information about each item you are tracking in the table. A column, also known as a field, stores each characteristic you are tracking in the table. <br /><br />Here is an example of a simple database table, containing company information. The first row, listed in bold, contains the names of the table columns:<br /><br /><strong>Company</strong>                 <strong>Address</strong>                        <strong>City</strong>         <strong>St</strong>    <strong>ZipCode</strong>   <strong>Webpage</strong><br /><br />The Bradshaw Group   2313 Providence Ct.         Naperville   IL     60565      www.bradshaw.com<br /><br />Venture Literary         8895 Town Center Drive    San Diego  CA    92122      www.ventureliterary.com<br /><br /><br />We recommend including header information in the first row of your CSV file, as this aids in setting up the columns in your table.<br /><br />To create a table via import, follow these steps:</p>\r\n<ol>\r\n<li>Select Tables from the primary toolbar<br /></li>\r\n<li>Select Import from the secondary toolbar<br /></li>\r\n<li>Browse for the’ csv file’ containing information to import<br /></li>\r\n<li>Check the box ‘first row contains header information’, if your import file contains header information.<br /></li>\r\n<li>Select Create a new Table<br />\r\n<ul>\r\n<li>Fill-in Table name:<br /></li>\r\n<li>Fill-in the RID Column:</li>\r\n</ul>\r\n<br /></li>\r\n<li>Click Next<br /></li>\r\n<li>Check fields that required<br /></li>\r\n<li>Click Finish<br /></li>\r\n<li>Select OK</li>\r\n</ol><br /><br />To view a Training Video on Creating a Table From Import, click the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/CreateTableImport-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Creating a Table From Import</span></span></a>','',1,6,0,9,'2009-01-07 00:32:10',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:32:10','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(44,'Creating a Table From Scratch','accessing-hyperdrive','','<p>This article describes the steps needed to create a table from scratch.<br /><br />The purpose of the database is to store information; the place where data is stored is called a table. A table consists of rows and columns. A row, also called a record, contains information about each item you are tracking in the table. A column, also known as a field, stores each characteristic you are tracking in the table. <br /><br />Here is an example of a simple database table, containing company information. The first row, listed in bold, contains the names of the table columns:<br /><br /><strong>Company</strong>                 <strong>Address</strong>                        <strong>City</strong>         <strong>St</strong>    <strong>ZipCode</strong>   <strong>Webpage</strong><br /><br />The Bradshaw Group   2313 Providence Ct.         Naperville   IL     60565      www.bradshaw.com<br /><br />Venture Literary         8895 Town Center Drive    San Diego  CA    92122      www.ventureliterary.com<br /><br /><br />Now that we have a basic understanding of what a table is, follow these steps to create a table:</p>\r\n<ol>\r\n<li>Select Tables from the primary toolbar<br /></li>\r\n<li>Select New from the secondary toolbar<br /></li>\r\n<li>The ‘Create new table’ window will pop-up. On the properties tab;<br /><ol>\r\n<li>Fill-in the Table name: Product<br /></li>\r\n<li>Fill-in the RID Caption: Prod_01 <br /></li>\r\n<li>Fill-in the Description: Product Portfolio<br /></li>\r\n<li>Click Submit</li>\r\n</ol><br />\r\n<ul>\r\n<li><strong>Note:</strong>The RID caption, also known as the row identifier and the Description are optional.</li>\r\n</ul>\r\n<br /></li>\r\n<li>On the Design tab you will create the columns or fields of the information you want to track. <br /><ol>\r\n<li>Click New<br /></li>\r\n<li>Fill-in the field name <br /></li>\r\n<li>Select the field type<br />\r\n<ul>\r\n<li>Number, Decimal, Money, Date, Time, Short Text, Long Text, Memo or YesNo</li>\r\n</ul>\r\n<br /></li>\r\n<li>Check Required if you want the field to be mandatory<br /></li>\r\n<li>Check Indexed if this field is to be indexed.</li>\r\n</ol><br />\r\n<ul>\r\n<li><strong>Note:</strong>The RID caption, also known as the row identifier and the Description are optional.</li>\r\n</ul>\r\n<br /></li>\r\n<li>On the Permissions tab you will assign the users in the group, their permissions to modify the table.<br /><ol>\r\n<li>Click the dropdown arrow to select the user.<br /></li>\r\n<li>Click the dropdown arrow to select the permission.<br /></li>\r\n<li>Click Submit<br /></li>\r\n<li>Click Close.</li>\r\n</ol><br /><br />To view a Training Video on Creating a Table From Scratch, click the link below:<br /><a target=\"target\" href=\"http://www.hypersupportonline.com/captivate/CreateTable_Scratch-800x600.swf\"><span style=\"text-decoration: underline;\"><span style=\"color: #810081;\">Creating a Table From Scratch</span></span></a> </li>\r\n</ol>','',1,6,0,9,'2009-01-07 00:28:36',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:28:36','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(45,'Creating a Database','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">A <STRONG>Database</STRONG> is a structured collection of records or data that is stored in the portal. The structure is achieved by organizing the data according to a database model. The model most commonly used today is the relational model.</SPAN></SPAN><BR><BR><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">CREATING A DATABASE</SPAN></STRONG></P>\r\n<OL>\r\n<LI>Select <STRONG>Applications</STRONG> from the navigation toolbar and click on Web Databases.<BR></LI>\r\n<LI>Select <STRONG>Applications List, </STRONG>right mouse click and select <STRONG>Add</STRONG>.<BR></LI>\r\n<LI>Enter the Name and Description of your database and click <STRONG>Submit</STRONG> to create your database.<BR></LI>\r\n<LI>Click on the <STRONG>Users</STRONG> tab to permit users to access this datastore.<BR></LI>\r\n<LI>Select the user(s) from the Unassociated Users box and click the <STRONG>right arrow</STRONG> to move the user to the Associated Users box.<BR></LI>\r\n<LI>Click on <STRONG>Submit </STRONG>and click <STRONG>Close </STRONG>when done adding users.</LI></OL>\r\n<P><SPAN style=\"COLOR: #ff0000\" mce_style=\"color: #ff0000;\"><STRONG>NOTES:</STRONG>  <SPAN style=\"COLOR: #000000\" mce_style=\"color: #000000;\">There is no limit to the number of databases that can be created.<BR>              Only a level 1 administrator can create databases.<BR></SPAN><SPAN style=\"COLOR: #000000\" mce_style=\"color: #000000;\">              Users can be added at anytime. They do not have to be added when the database is created.</SPAN></SPAN></P>','',1,6,0,11,'2009-01-07 00:31:37',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 00:31:37','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(46,'HyperCampaign Knowledge Center','accessing-hyperdrive','','<p style=\"text-align: center;\">Please follow the link below to access the HyperCampaign Support Section in a new window:</p>\r\n<p style=\"text-align: center;\"><strong><a target=\"_blank\" href=\"http://hchelp.hyperoffice.com/\">HyperCampaign Knowledge Center</a></strong></p>','',1,7,0,12,'2009-02-11 22:31:39',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-02-11 22:31:39','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(47,'How do I Archive Emails in Outlook?','accessing-hyperdrive','','<p>1. From the <strong>File menu</strong>, select <strong>Archive</strong>.<br /><br />2. Select the <strong>Archive this Folder and All Subfolders</strong> option.<br /><br />3. Select the folder or folders that you want to archive.<br /><br />4. From the <strong>Archive Items Older Than</strong> drop-down list, select the date before which you want to archive.<br /><br />5. Click the <strong>Browse</strong> button.<br /><br />6. From the <strong>Save In</strong> drop-down list, select the location where you want to store the archive.<br /><br />7. In the <strong>File Name</strong> text box, type a name for the archive file.<br /><br />8. Click <strong>OK</strong>.<br /><br />9. In the Archive window, click <strong>OK</strong>.</p>','',0,8,0,13,'2009-01-07 14:38:12',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 14:38:12','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,9,'','',0,0,''),(48,'Setting up IMAP on Microsoft Entourage (Apple Machintosh)','accessing-hyperdrive','','<p>IMAP is an Email protocol that allows you to access your HyperOffice Email from other mail clients (in this case, Entourage). POP3 is also a popular mail protocol that clients will use. however, IMAP offers several advantages over POP3.</p>\r\n<ul>\r\n<li>IMAP allows you to view all of your HyperOffice folders. POP3 will only grab messages from the INBOX </li>\r\n<li>IMAP allows you to move messages between folders with your mail client. When you move a message locally, the change will be reflected on the servers as well. </li>\r\n<li>By default, IMAP will leave messages on the server. POP3 will download messages off of the server by default</li>\r\n</ul>\r\n<br />\r\n<hr />\r\n<br />\r\n<h1><span style=\"font-size: 14pt;\">To Set up IMAP with Entourage</span></h1>\r\n<br />1. Open Entourage. From the <strong>Tools</strong> menu tab (on the top toolbar), select Accounts . Scroll down until you see Accounts and select this option.\r\n<div id=\"id\"><br /><img height=\"454\" width=\"606\" src=\"images/articles/email38.jpg\" border=\"border\" /></div>\r\n<br /><br />2. Click on the down arrow next to the <strong>New</strong> button and select <strong>Email account</strong>.\r\n<div id=\"id\"><br /><img height=\"454\" width=\"606\" src=\"images/articles/email39.jpg\" border=\"border\" /></div>\r\n<br /><br /><br />3. Bypass the automatic configuration and choose to configure the account manually.<br /><br />4. From the <strong>Account type</strong> menu, select IMAP and click OK.\r\n<div id=\"id\"><br /><img height=\"454\" width=\"606\" src=\"images/articles/email40.jpg\" border=\"border\" /></div>\r\n<br /><br /><br />5. The Edit Account window appears. Type the following information in this window -\r\n<div id=\"id\"><br /><img height=\"454\" width=\"606\" src=\"images/articles/email41.jpg\" border=\"border\" /></div>\r\n<br /><br /><br />\r\n<ul>\r\n<li><strong>Your Name</strong>: Type your first and last name (This will be the display name that appears in the “From” line when you send email to other recipients). <br /></li>\r\n<li><strong>E-mail Address</strong>: Use the email address that you normally use or that your administrator has given you (i.e. username@yourcompany.hyperoffice.com or username@yourcompany.com if you have a customer domain setup). <br /></li>\r\n<li><strong>Account ID</strong>: Enter your HyperOffice email address. <br /><strong>Warning</strong>: <em>Do not enter only your HyperOffice username. You need to enter your full HyperOffice email address to access your HyperOffice IMAP account.</em><br /></li>\r\n<li><strong>IMAP server</strong>: Type imap.HyperOffice.com<br /></li>\r\n<li><strong>Password</strong>: Enter your HyperOffice login password. <br /></li>\r\n<li><strong>Save Password</strong>: Verify that the Save password option is selected if you do not want to enter the password every time you check your email. <br /></li>\r\n<li><strong>SMTP server</strong>: enter your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings.</li>\r\n</ul>\r\n<p>6. Please follow the instructions in this step only if your SMTP server requires authentication. Click the button labeled <strong>Click here for advanced sending options</strong>, then select the <strong>SMTP server requires authentication</strong> option and <strong>Log on using</strong> option. Complete the <strong>User Name</strong> and <strong>password</strong> fields. <br /><br />(If your company has purchased Business Email, you will need to contact your administrator for SMTP settings).</p>\r\n<div id=\"id\"><br /><img height=\"454\" width=\"606\" src=\"images/articles/email42.jpg\" border=\"border\" /></div>\r\n<br /><br /><br />7. Click <strong>OK</strong> and complete your IMAP account set up.<br /><br />8. Your Entourage IMAP account is now set up and ready to use.','',1,8,0,13,'2009-01-07 14:45:32',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 14:45:32','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'','',0,0,''),(49,'Setting up IMAP on Microsoft Outlook 2003','accessing-hyperdrive','','<P>To set up Microsoft Outlook 2003 email for HyperOffice, follow these steps:<BR><BR>1. Open Microsoft Outlook. From the <STRONG>Tools</STRONG> menu, select E-mail Accounts.</P>\r\n<DIV id=id><BR><IMG border=0 src=\"http://supportajax.com/images/articles/1.JPG\" width=512 height=384 mce_src=\"images/articles/1.JPG\"></DIV><BR><BR><STRONG>Note:</STRONG> <EM>If E-Mail Accounts does not appear, it may be hidden. To un-hide it, click on the small downward arrow at the bottom of the Tools menu to reveal any hidden menu options.</EM><BR><BR>2. The E-mail Accounts window appears. Click the <STRONG>Add a new e-mail account</STRONG> option. Then click <STRONG>Next</STRONG>. \r\n<DIV id=id><BR><IMG border=0 src=\"http://supportajax.com/images/articles/2.JPG\" width=512 height=384 mce_src=\"images/articles/2.JPG\"></DIV><BR><BR>3. The Server Type dialog appears. Select the <STRONG>IMAP</STRONG> option and click <STRONG>Next</STRONG>. \r\n<DIV id=id><BR><IMG border=0 src=\"http://supportajax.com/images/articles/3.JPG\" width=574 height=447 mce_src=\"images/articles/3.JPG\"></DIV><BR><BR>4. The E-mail Accounts dialog appears. On this dialog type your user information: \r\n<DIV id=id><BR><IMG border=0 src=\"http://supportajax.com/images/articles/email4.JPG\" width=574 height=448 mce_src=\"images/articles/email4.JPG\"></DIV><BR><BR><BR>\r\n<UL>\r\n<LI><STRONG>Your Name</STRONG>. Type your first and last name (what you want to appear in the \"From\" line when you send email to other recipients)<BR></LI>\r\n<LI><STRONG>E-mail Address</STRONG>. Use the email address that you normally use or that your administrator has given you (for example, username@yourcompany.hyperoffice.com or username@yourcompany.com if you have a custom domain setup).<BR></LI>\r\n<LI><STRONG>Server Information</STRONG>. Enter the following information:<BR><BR>a) <STRONG>Incoming Mail Server (IMAP):</STRONG> imap.HyperOffice.com<BR>b) <STRONG>Outgoing Mail Server (SMTP):</STRONG> enter your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings.<BR></LI>\r\n<LI><STRONG>Logon Information.</STRONG><BR>a) In the <STRONG>Username</STRONG> field, type your HyperOffice email address.</LI></UL><BR><STRONG>Warning: </STRONG><EM>Do not enter your HyperOffice username only. You need your full HyperOffice email address to access your HyperOffice IMAP account. </EM><BR><BR>5. Additional Settings (Internet E-mail Settings). Please follow the instructions in this step only if your SMTP server requires authentication. \r\n<DIV id=id><BR><IMG border=0 src=\"http://supportajax.com/images/articles/email5.JPG\" width=512 height=449 mce_src=\"images/articles/email5.JPG\"></DIV><BR><BR><BR>\r\n<UL>\r\n<LI>When you have completed the information in step 4, click the <STRONG>More Settings</STRONG> button. The Internet E-mail Settings dialog appears.<BR></LI>\r\n<LI>Click the <STRONG>Outgoing Server</STRONG> tab. Select the <STRONG>My outgoing server (SMTP) requires authentication</STRONG> option.<BR></LI>\r\n<LI>Select the <STRONG>Log on using</STRONG> option and complete the <STRONG>User Name</STRONG> and <STRONG>Password</STRONG> fields.<BR></LI>\r\n<LI>Click <STRONG>OK</STRONG>.<BR></LI>\r\n<LI>The main email accounts settings window appears. Click OK to continue the settings.</LI></UL><BR>6. Click <STRONG>Finish</STRONG>. Outlook appears. You have completed the settings for the IMAP Account. <BR><BR>7. A prompt appears asking you to log on to your account. Verify that the option labeled, <STRONG>Remember password</STRONG>, is selected if you do not want to enter the password every time you check your email. \r\n<DIV id=id><BR><IMG border=0 src=\"http://supportajax.com/images/articles/email6.JPG\" width=512 height=384 mce_src=\"images/articles/email6.JPG\"></DIV>','',1,8,0,13,'2009-01-07 14:43:08',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 14:43:08','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(50,'Setting up IMAP on Microsoft Outlook 2007','accessing-hyperdrive','','<div class=\"kbcontent\">\r\n<p>1. Open Microsoft Outlook 2007. From the Tools menu (on the top toolbar), select Accounts.</p>\r\n<div id=\"id\"><br /><img height=\"314\" width=\"390\" src=\"images/outlook-email/Outlook2007/OL200701.jpg\" border=\"0\" /></div>\r\n<br /><strong>Note</strong>: <em>If you don’t see Accounts right away it may be hidden. To un-hide it, click on the small downward arrow at the bottom of the Tools menu to reveal hidden menu options.</em><br /><br />2. In the Account Settings page the E-mail tab at the top should already be highlighted. Click the <strong>New…</strong> button.\r\n<div id=\"id\"><br /><img height=\"491\" width=\"606\" src=\"images/outlook-email/Outlook2007/OL200702.jpg\" border=\"0\" /></div>\r\n<br /><br />3. Select the <strong>Manually configure server settings or additional server types</strong> option and click <strong>Next</strong>.\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/outlook-email/Outlook2007/OL200703.jpg\" border=\"0\" /></div>\r\n<br /><br />4. On the Choose E-mail Service page select the first option for <strong>Internet E-mail</strong> and click <strong>Next</strong>.\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/outlook-email/Outlook2007/OL200704.jpg\" border=\"0\" /></div>\r\n<br /><br />5. Under the Internet E-mail Settings screen enter your User Information. Select <strong>IMAP</strong> from the <strong>Account Type</strong> drop down menu and in <strong>Incoming mail server</strong> enter <strong>IMAP.HyperOffice.com</strong>. In the <strong>User Name</strong> field be sure to enter your full HyperOffice email address. For the <strong>Outgoing Mail Server</strong> field type your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings. Click <strong>Next</strong>.\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/outlook-email/Outlook2007/OL200705IMAP.jpg\" border=\"0\" /></div>\r\n<br /><br />6. Click <strong>Finish</strong>.\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/outlook-email/Outlook2007/OL2007FIN.jpg\" border=\"0\" /></div>\r\n<p> </p>\r\n</div>','',1,8,0,13,'2008-12-23 19:17:26',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2008-12-23 19:17:26','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,1,''),(51,'Setting up IMAP on Microsoft Outlook Express 5.5/6.0','accessing-hyperdrive','','<p>1. Open Microsoft Outlook Express. From the Tools menu (on the top toolbar), select Accounts.<br /><br /><img src=\"images/articles/email27.JPG\" border=\"0\" /><br /><br /><strong>Note</strong>: <em>If you don’t see Accounts right away it may be hidden. To un-hide it, click on the small downward arrow at the bottom of the Tools menu to reveal hidden menu options. </em><br /><br />2. The Internet Accounts dialog appears. Click the <strong>Add</strong> button and select <strong>Mail</strong>. This will start the Internet Connection Wizard.<br /><br /><img height=\"384\" width=\"512\" src=\"images/articles/email28.JPG\" border=\"0\" /><br /><br />3. The Internet Connection Wizard appears. On the Your Name page, type your Display Name. This should be your first and last name (This will be the name, which will appear in the “From” line when you send email to other recipients). When you are finished entering your display name, click the <strong>Next</strong> button. <br /><br /><img height=\"414\" width=\"512\" src=\"images/articles/email29.JPG\" border=\"0\" /><br /><br />4. The Internet Email Address page appears. Type the email address you normally use or that your administrator has given you (i.e. username@yourcompany.hyperoffice.com or username@yourcompany.com if you have a customer domain setup)<br /><br /><img src=\"images/articles/email30.JPG\" border=\"0\" /><br /><br />5. The E-mail Server Names page appears. In the “My incoming mail server is a …… server\", select the IMAP option from the dropdown menu.<br /><br /><img height=\"414\" width=\"512\" src=\"images/articles/email31.JPG\" border=\"0\" /><br /><br />6. Enter your other mail server settings (POP3, IMAP, or HTTP) server. In the <strong>Incoming Mail</strong> field, type: imap.HyperOffice.com. In the <strong>Outgoing Mail</strong> field type your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings. Click <strong>Next</strong>.<br /><br />7. In the <strong>Account name</strong> field, type your HyperOffice email address.<br /><br /><strong>Warning</strong>: <em>Do not enter only your HyperOffice username. You need to enter your full HyperOffice email address to access your HyperOffice IMAP account. </em><br /><br />In the <strong>Password</strong> field, type your HyperOffice login password.<br /><br /><strong>Note</strong>: <em>Verify that the check box labeled “Remember password” is selected if you do not want to enter the password every time you check your email. </em><br /><br /><img height=\"414\" width=\"512\" src=\"images/articles/email32.JPG\" border=\"0\" /><br /><br />8. Click the <strong>Finish</strong> button to complete the Internet Connection Wizard. You will now be brought back to the main menu (Internet Accounts).<br /><br /><img height=\"411\" width=\"512\" src=\"images/articles/email33.JPG\" border=\"0\" /><br /><br />9. The Internet Accounts dialog appears. Highlight the new account just created and click the <strong>Properties</strong> button located on the right-hand side.<br /><br /><img height=\"384\" width=\"512\" src=\"images/articles/email34.JPG\" border=\"0\" /><br /><br />10. Please follow the instructions in this step only if your SMTP server requires authentication. Click the Servers tab . Select the <strong>My Server Requires Authentication</strong> option and click the <strong>Settings</strong> button. On the Outgoing Mail Server dialog box, select the <strong>Log on using</strong> box and complete the <strong>User Name</strong> and <strong>Password</strong> fields. Click <strong>OK</strong>.<br /><br /><img height=\"446\" width=\"512\" src=\"images/articles/email35.JPG\" border=\"0\" /><br /><br /><img height=\"384\" width=\"512\" src=\"images/articles/email36.JPG\" border=\"0\" /><br /><br /><br />11. The main email accounts settings window appears. Click the <strong>OK</strong> button to continue the settings.<br /><br />12. A dialog appears asking if you want to download your HyperOffice folders. Click <strong>Yes</strong>. Your email account is now set up and ready for use. To check your new email account, click the <strong>Send and Receive</strong> button located at the top of the Microsoft Outlook Express toolbar.</p>','',1,8,0,13,'2009-01-07 15:30:52',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 15:30:52','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,8,'','',0,0,''),(52,'Setting up POP3 on Microsoft Entourage (Apple Machintosh)','accessing-hyperdrive','','<p>1. Open Entourage. From the <strong>Tools</strong> menu tab (on the top toolbar), select Accounts . Scroll down until you see Accounts and select this option.</p>\r\n<div id=\"id\"><br /><img height=\"337\" width=\"418\" src=\"images/articles/Entourage/ENT01.jpg\" border=\"0\" /></div>\r\n<br /><br />2. Click on the down arrow next to the <strong>New</strong> button and select <strong>Email account</strong>.\r\n<div id=\"id\"><br /><img height=\"257\" width=\"194\" src=\"images/articles/Entourage/ENT02.jpg\" border=\"0\" /></div>\r\n<br /><br />3. Bypass the automatic configuration and choose to configure the account manually.<br /><br />4. From the <strong>Account type</strong> menu, select POP and click OK.\r\n<div id=\"id\"><br /><img height=\"98\" width=\"213\" src=\"images/articles/Entourage/ENT03.jpg\" border=\"0\" /></div>\r\n<br /><br />5. The Edit Account window appears. Type the following information in this window:\r\n<div id=\"id\"><br /><img height=\"422\" width=\"376\" src=\"images/articles/Entourage/ENT04POP.jpg\" border=\"0\" /></div>\r\n<br /><br />\r\n<ul>\r\n<li><strong>Your Name</strong>: Type your first and last name (This will be the display name that appears in the “From” line when you send email to other recipients).<br /></li>\r\n<li><strong>E-mail Address</strong>: Use the email address that you normally use or that your administrator has given you (i.e. username@yourcompany.hyperoffice.com or username@yourcompany.com if you have a customer domain setup).<br /></li>\r\n<li><strong>Account ID</strong>: Enter your HyperOffice email address. <br /><strong>Warning</strong>: <em>Do not enter only your HyperOffice username. You need to enter your full HyperOffice email address to access your HyperOffice POP account.</em><br /></li>\r\n<li><strong>POP server</strong>: Type POP.HyperOffice.com<br /></li>\r\n<li><strong>Password</strong>: Enter your HyperOffice login password. <br /></li>\r\n<li><strong>Save Password</strong>: Verify that the Save password option is selected if you do not want to enter the password every time you check your email. <br /></li>\r\n<li><strong>SMTP server</strong>: enter your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings.</li>\r\n</ul>\r\n<p>6. Please follow the instructions in this step only if your SMTP server requires authentication. Click the button labeled <strong>Click here for advanced sending options</strong>, then select the <strong>SMTP server requires authentication</strong> option and <strong>Log on using</strong> option. Complete the <strong>User Name</strong> and <strong>password</strong> fields. <br /><br /><img height=\"192\" width=\"270\" src=\"images/articles/Entourage/ENT05.jpg\" border=\"0\" /><br /><br />7. Click <strong>OK</strong> and complete your POP account set up.<br /><br />8. Your Entourage POP3 account is now set up and ready to use.</p>','',1,8,0,13,'2009-01-07 15:25:17',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 15:25:17','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,1,''),(53,'Setting up POP3 on Microsoft Outlook 2003','accessing-hyperdrive','','<P><STRONG>To set up Microsoft Outlook 2003 email for HyperOffice, follow these steps:</STRONG></P>\r\n<P>1. Open Microsoft Outlook. From the Tools menu, select E-mail Accounts.</P>\r\n<P><STRONG>Note:</STRONG> If E-Mail Accounts does not appear, it may be hidden. To un-hide it, click on the small downward arrow at the bottom of the Tools menu to reveal any hidden menu options.</P>\r\n<P>2. The E-mail Accounts window appears. Click the <STRONG>Add a new e-mail account</STRONG> option. Then click <STRONG>Next.</STRONG></P>\r\n<P>3. The Server Type dialog appears. Select the <STRONG>POP3</STRONG> option and click <STRONG>Next</STRONG>.</P>\r\n<P>4. The E-mail Accounts dialog appears. On this dialog type your user information: <STRONG>Your Name</STRONG>. Type your first and last name (what you want to appear in the \"From\" line when you send email to other recipients)</P>\r\n<P><STRONG>E-mail Address</STRONG>. Use the email address that you normally use or that your administrator has given you (for example, <A href=\"mailto:username@yourcompany.hyperoffice.com\" mce_href=\"mailto:username@yourcompany.hyperoffice.com\">username@yourcompany.hyperoffice.com</A> or <A href=\"mailto:username@yourcompany.com\" mce_href=\"mailto:username@yourcompany.com\">username@yourcompany.com</A> if you have a custom domain setup).</P>\r\n<P><STRONG>Server Information</STRONG>. Enter the following information:</P>\r\n<P>a) <STRONG>Incoming Mail Server (POP):</STRONG> POP.HyperOffice.com<BR>b) <STRONG>Outgoing Mail Server (SMTP):</STRONG> enter your ISP’s SMTP server address.  If your company has purchased Business Email, you will need to contact your administrator for SMTP settings.</P>\r\n<P><STRONG>Logon Information.</STRONG><BR>a) In the Username field, type your HyperOffice email address.</P>\r\n<P>Warning: Do not enter your HyperOffice username only. <BR><STRONG>You need your full HyperOffice email address to access your HyperOffice POP account. </STRONG></P>\r\n<P>5. <STRONG>Additional Settings</STRONG> (Internet E-mail Settings). Please follow the instructions in this step only if your SMTP server requires authentication. <BR><BR>When you have completed the information in step 4, click the <STRONG>More Settings</STRONG> button. The Internet E-mail Settings dialog appears.</P>\r\n<P>Click the <STRONG>Outgoing Serve</STRONG>r tab. Select the <STRONG>My outgoing server (SMTP) requires authentication option.</STRONG></P>\r\n<P>Select the <STRONG>Log on using</STRONG> option and complete the <STRONG>User Name</STRONG> and <STRONG>Password </STRONG>fields.</P>\r\n<P>Click <STRONG>OK.</STRONG></P>\r\n<P>The main email accounts settings window appears. Click <STRONG>OK </STRONG>to continue the settings.</P>\r\n<P>6. Click <STRONG>Finish</STRONG>. Outlook appears. You have completed the settings for the POP Account.</P>\r\n<P>7. A prompt appears asking you to log on to your account. Verify that the option labeled, Remember password, is selected if you do not want to enter the password every time you check your email.</P>','',1,8,0,13,'2008-12-23 19:18:20',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2008-12-23 19:18:20','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(54,'Setting up POP3 on Microsoft Outlook 2007','accessing-hyperdrive','','<p>1. Open Microsoft Outlook 2007. From the Tools menu (on the top toolbar), select Accounts.</p>\r\n<div id=\"id\"><br /><img height=\"314\" width=\"390\" src=\"images/articles/Outlook2007/OL200701.jpg\" border=\"0\" /></div>\r\n<br /><strong>Note</strong>: <em>If you don’t see Accounts right away it may be hidden. To un-hide it, click on the small downward arrow at the bottom of the Tools menu to reveal hidden menu options.</em><br /><br />2. In the Account Settings page the E-mail tab at the top should already be highlighted. Click the <strong>New…</strong> button.\r\n<div id=\"id\"><br /><img height=\"492\" width=\"606\" src=\"images/articles/Outlook2007/OL200702.jpg\" border=\"0\" /></div>\r\n<br /><br />3. Select the <strong>Manually configure server settings or additional server types</strong> option and click <strong>Next</strong>.\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/articles/Outlook2007/OL200703.jpg\" border=\"0\" /></div>\r\n<br /><br /><br /><br />4. On the Choose E-mail Service page select the first option for <strong>Internet E-mail</strong> and click <strong>Next</strong>.\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/articles/Outlook2007/OL200704.jpg\" border=\"0\" /></div>\r\n<br /><br /><br /><br />5. Under the Internet E-mail Settings screen enter your User Information. Select <strong>POP3</strong> from the <strong>Account Type</strong> drop down menu and in <strong>Incoming mail server</strong> enter <strong>POP.HyperOffice.com</strong>. In the <strong>User Name</strong> field be sure to enter your full HyperOffice email address. For the <strong>Outgoing Mail Server</strong> field type your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings. Click <strong>Next</strong>.\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/articles/Outlook2007/OL200705POP.jpg\" border=\"0\" /></div>\r\n<br /><br /><br /><br />6. Click <strong>Finish</strong>.<br />\r\n<div id=\"id\"><br /><img height=\"460\" width=\"606\" src=\"images/articles/Outlook2007/OL2007FIN.jpg\" border=\"0\" /></div>','',1,8,0,13,'2009-01-07 14:47:30',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 14:47:30','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(55,'Setting up POP3 on Microsoft Outlook Express 5.5/6.0','accessing-hyperdrive','','<p>1. Open Microsoft Outlook Express. From the Tools menu (on the top toolbar), select Accounts.<br /><br /><img height=\"421\" width=\"512\" src=\"images/articles/email27.JPG\" border=\"0\" /><br /><br /><strong>Note</strong>: <em>If you don’t see Accounts right away it may be hidden. To un-hide it, click on the small downward arrow at the bottom of the Tools menu to reveal hidden menu options. </em><br /><br />2. The Internet Accounts dialog appears. Click the <strong>Add</strong> button and select <strong>Mail</strong>. This will start the Internet Connection Wizard.<br /><br /><img height=\"384\" width=\"512\" src=\"images/articles/email28.JPG\" border=\"0\" /><br /><br />3. The Internet Connection Wizard appears. On the Your Name page, type your Display Name. This should be your first and last name (This will be the name, which will appear in the “From” line when you send email to other recipients). When you are finished entering your display name, click the <strong>Next</strong> button. <br /><br /><img height=\"414\" width=\"512\" src=\"images/articles/email29.JPG\" border=\"0\" /><br /><br />4. The Internet Email Address page appears. Type the email address you normally use or that your administrator has given you (i.e. username@yourcompany.hyperoffice.com or username@yourcompany.com if you have a customer domain setup)<br /><br /><img height=\"414\" width=\"512\" src=\"images/articles/email30.JPG\" border=\"0\" /><br /><br />5. The E-mail Server Names page appears. In the “My incoming mail server is a …… server\", select the POP3 option from the dropdown menu.<br /><br /><img height=\"409\" width=\"499\" src=\"images/articles/OutlookExpress/OLEX05POP.jpg\" border=\"0\" /><br /><br />6. Enter your other mail server settings (POP3, POP, or HTTP) server. In the <strong>Incoming Mail</strong> field, type: POP.HyperOffice.com In the <strong>Outgoing Mail</strong> field type your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings. Click <strong>Next</strong>.<br /><br />7. In the <strong>Account name</strong> field, type your HyperOffice email address.<br /><br /><strong>Warning</strong>: <em>Do not enter only your HyperOffice username. You need to enter your full HyperOffice email address to access your HyperOffice POP account. </em><br /><br />In the <strong>Password</strong> field, type your HyperOffice login password.<br /><br /><strong>Note</strong>: <em>Verify that the check box labeled “Remember password” is selected if you do not want to enter the password every time you check your email. </em><br /><br /><img height=\"414\" width=\"512\" src=\"images/articles/email32.JPG\" border=\"0\" /><br /><br />8. Click the <strong>Finish</strong> button to complete the Internet Connection Wizard. You will now be brought back to the main menu (Internet Accounts).<br /><br /><img height=\"411\" width=\"512\" src=\"images/articles/email33.JPG\" border=\"0\" /><br /><br />9. The Internet Accounts dialog appears. Highlight the new account just created and click the <strong>Properties</strong> button located on the right-hand side.<br /><br /><img height=\"309\" width=\"499\" src=\"images/articles/OutlookExpress/OLEX08POP.jpg\" border=\"0\" /><br /><br />10. Please follow the instructions in this step only if your SMTP server requires authentication. Click the Servers tab . Select the <strong>My Server Requires Authentication</strong> option and click the <strong>Settings</strong> button. On the Outgoing Mail Server dialog box, select the <strong>Log on using</strong> box and complete the <strong>User Name</strong> and <strong>Password</strong> fields. Click <strong>OK</strong>.<br /><br /><img height=\"446\" width=\"362\" src=\"images/articles/OutlookExpress/OLEX09POP.jpg\" border=\"0\" /><br /><br /><img height=\"384\" width=\"512\" src=\"images/articles/email36.JPG\" border=\"0\" /><br /><br /><br />11. The main email accounts settings window appears. Click the <strong>OK</strong> button to continue the settings.<br /><br />12. A dialog appears asking if you want to download your HyperOffice folders. Click <strong>Yes</strong>. Your email account is now set up and ready for use. To check your new email account, click the <strong>Send and Receive</strong> button located at the top of the Microsoft Outlook Express toolbar.</p>','',1,8,0,13,'2009-01-07 15:38:59',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 15:38:59','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,7,'','',0,1,''),(56,'Choosing Recipients Menu','accessing-hyperdrive','','<h3>Choosing Recipients:</h3>\r\n<p><strong>Groups Personal</strong></p>\r\n<p> </p>\r\n<p>The first dropdown field listed when selecting recipients is for choosing which Contacts section you wish to select your recipients from.  You will be able to select from your Personal Contacts, or from any Shared Contacts sections you have access to.  The Shared Contacts sections are listed as the Groups you are a member of.</p>\r\n<p><strong>Categories</strong></p>\r\n<p> </p>\r\n<p>The Categories dropdown allows you to further specify where your Contact recipients are located.  If you have created Categories within a Contacts section and then categorized your Contacts, you may locate your Contacts more easily by selecting the appropriate Contact Category.</p>\r\n<p><strong>Contacts Select</strong></p>\r\n<p> </p>\r\n<p>The left-hand panel underneath the Categories dropdown is the display of all Contacts listed in the area you have specified.  By selecting contacts and then clicking the Right arrow, you will move your recipients into the \'Assign Mail to Addresses\' area for sending.</p>\r\n<p><strong>Assign Mail to Addresses</strong></p>\r\n<p> </p>\r\n<p>The right-hand panel, across from the \'Contacts Select\' pane is your list of intended recipients, drawn from your Contacts sections.  If you do not want to send to a particular Contact listed in this pane, select the contact and click the Left arrow to remove the Contact as a selected recipient.</p>\r\n<p><strong>Clear</strong></p>\r\n<p> </p>\r\n<p>The \'Clear\' button will remove all intended recipients listed under the \'Assign Mail to Addresses\' panel.</p>\r\n<p><strong>Accept Addresses</strong></p>\r\n<p> </p>\r\n<p>The \'Accept Addresses\' button will accept your selections and automatically insert them into your chosen recipient field (To, CC, BCC).</p>\r\n<p><strong>Cancel</strong></p>\r\n<p> </p>\r\n<p>Cancel will close the Contact Recipient Selection screen and will not insert any Contacts into your recipient fields.</p>','',1,8,0,14,'2009-09-09 01:00:15',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 01:00:15','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(57,'Email Composition Fields','accessing-hyperdrive','','<h3>Fields:</h3>\r\n<p><strong>From</strong></p>\r\n<p> </p>\r\n<p>The \'From\' field is the email address you want the recipients to see as who the message was sent by.  This field will be automatically populated by your default sending account.  The options included within this dropdown will be your standard Portal email address, and also any POP Account email addresses you have sent up in the POP Account section.</p>\r\n<p><strong>To</strong></p>\r\n<p> </p>\r\n<p>The \'To\' field is where you select your basic recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>CC</strong></p>\r\n<p> </p>\r\n<p>The \'CC\' field is where you select your secondary, or \'Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>BCC</strong></p>\r\n<p> </p>\r\n<p>The \'BCC\' field is where you select your hidden or \'Blind Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>Subject</strong></p>\r\n<p> </p>\r\n<p>The \'Subject\' field is what is displayed to the recipient as the subject of the email.</p>\r\n<p><strong>Editor</strong></p>\r\n<p> </p>\r\n<p>The Email Editor is your method of writing your email message, using many different formatting tools to customize the display of your content for your recipients.  Please refer to the Using the Email Editor article for more information.</p>','',1,8,0,14,'2009-09-09 00:55:05',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 00:55:05','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(58,'Email Composition Toolbar','accessing-hyperdrive','','<h3>Toolbar Buttons:</h3>\r\n<p><br /><strong>Send</strong></p>\r\n<p><strong></strong></p>\r\n<p><strong></strong></p>\r\n<p><strong></strong></p>\r\n<p>The \'Send\' button transmits your written message to your recipients</p>\r\n<p><strong>Save Draft</strong></p>\r\n<p> </p>\r\n<p><strong></strong></p>\r\n<p>The \'Save Draft\' button saves your existing content and recipients as an email copy in your Drafts Folder so you can edit and send it later</p>\r\n<p><strong>Save Backup</strong></p>\r\n<p> </p>\r\n<p>The \'Save Backup\' button saves your existing email including content and recipients as an email copy in your Drafts Folder and you may continue working on the email.  It is recommended that you frequently save backups of your email in the event of a network connection problem.</p>\r\n<p><strong>Clear Message</strong></p>\r\n<p> </p>\r\n<p>The \'Clear Message\' button erases all text and html from the message body, including signatures.  You will be prompted to confirm the deletion.</p>\r\n<p><strong>Attach From Local</strong></p>\r\n<p> </p>\r\n<p>The \'Attach From Local\' button allows you to attach a document straight from your local hard drive so that you may send it to your recipients.</p>\r\n<p><strong>Attach From Portal</strong></p>\r\n<p> </p>\r\n<p>The \'Attach From Portal\' button allows you to select and attach a document straight from any Personal or Group Documents sections you have access to within your Portal.</p>\r\n<p><strong>CC</strong></p>\r\n<p> </p>\r\n<p>The \'CC\' button toggles the display of your Carbon Copy recipients.</p>\r\n<p><strong>BCC</strong></p>\r\n<p> </p>\r\n<p>The \'BCC\' button toggles the display of your Blind Carbon Copy recipients.</p>\r\n<p><strong>Save a copy of this message</strong></p>\r\n<p> </p>\r\n<p>When the \'Save a copy of this message\' checkbox is checked, a copy of your email will be placed in the Drafts folder after your email is sent.  <br /><br /><strong>Delete draft after sending</strong></p>\r\n<p> </p>\r\n<p>When the \'Delete draft after sending\' checkbox is checked, the email draft you are working on will be removed from the Drafts folder after the email is sent.</p>','',1,8,0,14,'2009-09-09 00:54:20',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 00:54:20','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,0,''),(59,'Email Test','accessing-hyperdrive','','Test Content','',-2,8,0,14,'2009-09-16 20:28:54',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-16 20:28:54','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(60,'Reading Your Email','accessing-hyperdrive','','<p><span style=\"font-size: 12pt;\"></span></p>\r\n<p> </p>\r\n<h3>Actions:</h3>\r\n<p><strong><span style=\"font-size: 12pt;\">Delete</span></strong></p>\r\n<p><strong><img src=\"images/articles/mail-delete-big.jpg\" /></strong></p>\r\n<p>The \'Delete\' action moves the selected email(s) to the Trash Folder. Once in Trash, the email will be purged from the system on a schedule. For more information, please visit: <Mail Folder Overview></p>\r\n<p> </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Move To Spam</span></strong></p>\r\n<p><img src=\"images/articles/mail-movetospam-big.jpg\" /></p>\r\n<p>The \'Move To Spam\' action moves the selected email(s) to the Spam Folder. This will mark the sending address as a Spamming address for your account, and all future communications from that address will also be moved to the Spam Folder. For more information about Spam Filters, please visit: <Spam Filters Overview></p>\r\n<p> </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Reply</span></strong></p>\r\n<p><img src=\"images/articles/mail-reply-big.jpg\" /></p>\r\n<p>The \'Reply\' action brings up the Email Composition window, with the original sender in the \'To\' Field and including the original message of the selected email in the editor pane for reference. The Subject line of this email will be the original email\'s Subject, preceded by \"Re:\"</p>\r\n<p> </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Reply to All</span></strong></p>\r\n<p><img src=\"images/articles/mail-replytoall-big.jpg\" /></p>\r\n<p>The \'Reply to All\' action brings up the Email Composition window just like the \'Reply\' action, except it also includes all the other recipients of the original email in the \'CC\' Field.  The Subject line of this email will be the original email\'s Subject, preceded by \"Re:\"</p>\r\n<p> </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Forward</span></strong></p>\r\n<p><img src=\"images/articles/mail-forward-big.jpg\" /></p>\r\n<p>The \'Forward\' action brings up the Email Composition window including the body of the original email.  You must define the recipients of the Forward and compose your message.  The original Subject line is preceded by \"Fwd:\"</p>\r\n<p><strong></strong></p>\r\n<p><strong><span style=\"font-size: 12pt;\">Mark</span></strong></p>\r\n<p><img src=\"images/articles/mail-mark-big.jpg\" /></p>\r\n<p>The \'Mark\' button brings up a menu of Marking actions to apply to the selected email(s):</p>\r\n<p><img src=\"images/articles/mail-mark-menu.jpg\" /></p>\r\n<ul>\r\n<li><strong>Flag</strong>: Applies a visual notification to the selected email(s), making it easier to locate important emails<br /></li>\r\n<li><strong>Clear Flag</strong>: Removes a previously applied Flag from the selected email(s)<br /></li>\r\n<li><strong>Mark as Read</strong>: Applies a \'Read\' status to the selected email(s), removing the bolded font format from the display of the email(s)<br /></li>\r\n<li><strong>Mark as Unread</strong>: Applies an \'Unread\' status to the selected emails(s), adding the bolded font format to the display of the emails(s)<br /></li>\r\n</ul>\r\n<p><strong><span style=\"font-size: 12pt;\">Move To</span></strong></p>\r\n<p><img src=\"images/articles/mail-moveto-big.jpg\" /></p>\r\n<p>The \'Move To\' action brings up a menu of Standard Folders and \'More\' to move the selected email(s) to.</p>\r\n<p><img src=\"images/articles/mail-moveto-menu.jpg\" /></p>\r\n<p> </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Search</span></strong></p>\r\n<p><strong><img src=\"images/articles/mail-search-big.jpg\" /></strong></p>\r\n<p>The \'Search\' action brings up an Advanced Search window designed to allow you to find specific emails in your account. For more information, please visit: <Search Overview></p>\r\n<p> </p>\r\n<h3>Page Navigation:</h3>\r\n<p> </p>\r\n<p>Moves to the First Page of Emails</p>\r\n<p>Moves to the Previous Page of Emails</p>\r\n<p>Moves to the Next Page of Emails</p>\r\n<p>Moves to the Last Page of Emails</p>\r\n<p>Refreshes the Page</p>\r\n<p> </p>\r\n<h3>Right-Click Actions:</h3>\r\n<p>Right-Click actions are a very easy method of performing actions on Emails.  The Right-Click menu is designed to provide many commonly-used actions in the easiest place to get to them.  Simply Right-Click on an item to bring up the menu, and Left-Click to perform the action.</p>\r\n<p><strong>Open</strong></p>\r\n<p>The \'Open\' action opens the selected email in a new Tab.</p>\r\n<p><strong>Open in New Window</strong></p>\r\n<p>The \'Open in New Window\' action opens the selected email in a new Window.</p>\r\n<p><strong>Delete</strong></p>\r\n<p>The \'Delete\' action moves the selected email to the Trash Folder.</p>\r\n<p><strong>Move To</strong></p>\r\n<p>The \'Move To\' action brings up a menu of Folders you can move the selected email to.</p>\r\n<p><strong>Add Sender to Contacts</strong></p>\r\n<p>The \'Add Sender to Contacts\' action brings up a \'New Contact\' window with the Name fields and Email field pre-populated with the Sender\'s information.</p>\r\n<p><strong>Reply</strong></p>\r\n<p>The \'Reply\' action brings up the Email Composition window, with the original sender of the selected email in the \'To\' Field and including the original message of the selected email in the editor pane for reference. The Subject line of this email will be the original email\'s Subject, preceded by \"Re:\"</p>\r\n<p><strong>Reply to All</strong></p>\r\n<p>The \'Reply to All\' action brings up the Email Composition window just like the \'Reply\' action, except it also includes all the other recipients of the original email in the \'CC\' Field.  The Subject line of this email will be the original email\'s Subject, preceded by \"Re:\"</p>\r\n<p><strong>Forward</strong></p>\r\n<p>The \'Forward\' action brings up the Email Composition window including the body of the selected email.  You must define the recipients of the Forward and compose your message.  The original Subject line is preceded by \"Fwd:\"</p>\r\n<p><strong>Move to Spam</strong></p>\r\n<p>The \'Move to Spam\' action moves the selected email into the Spam Folder, marking the sending email address as Spam for future filtering.</p>\r\n<p><strong>Mark as Read / Unread</strong></p>\r\n<p>The \'Mark as Read\' action indicates that the selected email has been read.  This will display as a normal-font subject line in the Email window.</p>\r\n<p>The \'Mark as Unread\' action indicates that the selected email has not been read.  This will display as a bold-font subject line in the Email window.</p>\r\n<p><strong>Flag / Clear Flag</strong></p>\r\n<p>The \'Flag\' action adds a visual notifier under the Flag column showing that the selected email is important in some way.</p>\r\n<p>The \'Clear Flag\' action removes the visual notifier under the Flag column, returning the email to normal status.</p>\r\n<h3>Additional Actions:</h3>\r\n<p><strong>Show Header</strong></p>\r\n<p>The \'Show Header\' button brings up the Header window, displaying information about the selected email.  This action is particularly useful for administrators tracking information about an Email.  For more information, please visit the Show Header Information article.</p>\r\n<p><strong>Pop-Out Arrow</strong></p>\r\n<p>The \'Pop-Out Arrow\' button separates the opened email from the main Portal window, allowing you to have multiple emails visible at once, and you can then drag the window around as needed.</p>','',1,8,0,14,'2009-08-14 00:19:38',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-14 00:19:38','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,0,''),(61,'Using the Email Editor','accessing-hyperdrive','','<p>Align:</p>\r\n<p>To set the alignment of your selected text, click either the left, center, or right justification buttons.</p>\r\n<ul>\r\n<li>Left</li>\r\n<li>Middle</li>\r\n<li>Right</li>\r\n<li>Full</li>\r\n</ul>\r\n<p>To manipulate the position of your text, select the text you want to use, then select the appropriate button.</p>\r\n<p><span style=\"font-weight: bold;\"><strong>Cut</strong></span> <img border=\"1\" width=\"28\" src=\"images/articles/mail/cut.jpg\" height=\"26\" class=\"img_whs13\" /> allows you to remove an area of your selected text.</p>\r\n<p><span style=\"font-weight: bold;\"><strong>Copy</strong></span> <img border=\"1\" width=\"25\" src=\"images/articles/mail/copy.jpg\" height=\"23\" class=\"img_whs14\" /> allows you to copy an area of your selected text to use elsewhere.</p>\r\n<p><span style=\"font-weight: bold;\"><strong>Paste</strong></span> <img border=\"1\" width=\"24\" src=\"images/articles/mail/paste.jpg\" height=\"25\" class=\"img_whs15\" /> allows you to place text from the clipboard to the location of your cursor.</p>\r\n<p>Subscript/Superscript</p>\r\n<p>To quickly increase or decrease the size of your text, select your text and click either the increase button <img border=\"1\" width=\"23\" src=\"images/articles/mail/incfont_button.jpg\" height=\"24\" class=\"img_whs17\" /> or the decrease button <img border=\"1\" width=\"25\" src=\"images/articles/mail/decfont_button.jpg\" height=\"24\" class=\"img_whs18\" />.</p>\r\n<p>The increase button resizes your text two sizes larger, the decrease button decreases your text two sizes smaller.</p>\r\n<p>Remove Formatting</p>\r\n<p>To remove unwanted formatting from your selected text, click the eraser icon and all formatting will be removed.</p>\r\n<p>For emphasize your text, click either the Bold <img border=\"1\" width=\"25\" src=\"images/articles/mail/boldbutton.jpg\" height=\"25\" class=\"img_whs25\" />, Italic <img border=\"1\" width=\"26\" src=\"images/articles/mail/italicbutton.jpg\" height=\"26\" class=\"img_whs26\" />, Underlined <img border=\"1\" width=\"25\" src=\"images/articles/mail/underlinedbutton.jpg\" height=\"25\" class=\"img_whs25\" />, or strike <img border=\"1\" width=\"27\" src=\"images/articles/mail/crossoutbutton.jpg\" height=\"26\" class=\"img_whs27\" /> buttons after you select your text.</p>\r\n<p>Bold</p>\r\n<p>Italic</p>\r\n<p>Underline</p>\r\n<p>Strikethrough</p>\r\n<p>To create a numbered or bulleted list, click the Numbered list button, or the Bulleted list button.</p>\r\n<p>Bullets</p>\r\n<p>Numbered List</p>\r\n<p>Outdent</p>\r\n<p>Indent</p>\r\n<p>To create a link in your text, click the Link button. If you want to use the spell check feature, click the Spell Check button.</p>\r\n<p>Hyperlink</p>\r\n<p>Text Color - To apply a specific color to your selected text, click the font color button <img border=\"1\" width=\"26\" src=\"images/articles/mail/fontcolorbutton.jpg\" height=\"25\" class=\"img_whs32\" />.</p>\r\n<p>Text Background Color - To highlight your text a specific color, click the Highlight Text button <img border=\"1\" width=\"25\" src=\"images/articles/mail/highlightbutton.jpg\" height=\"24\" class=\"img_whs18\" />.</p>\r\n<p>Font Format</p>\r\n<p>Font Family</p>\r\n<p>Font Size</p>\r\n<p>Spellcheck</p>\r\n<p>View Source</p>','',1,8,0,14,'2009-08-13 23:32:15',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-13 23:32:15','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'','',0,0,''),(62,'Accessing Thrid Party Emai Accounts via POP','accessing-hyperdrive','','<p>Third party email accounts i.e. Gmail or Hotmatl can be accessed through the portal web mail using POP.  Users can view, reply, forward, delete or move the mail item into their portal inbox.</p>\r\n<p>On the main Email Screen, in the lower-left hand corner there is a POP Accounts panel. </p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Creating a POP Account</strong></span></p>\r\n<p>To begin, click on the \'+\' symbol in order to set up a new POP Account. </p>\r\n<p> <img src=\"images/articles/mail-popaccounts-new.jpg\" /></p>\r\n<p>You will need to know the following information in order to successfully create the account.</p>\r\n<p> <img src=\"images/articles/mail-popaccount-setup.jpg\" /></p>\r\n<p><strong>Mail Server</strong></p>\r\n<p>The Mail Server is the server\'s address you are trying to connect to (ie, mail.company.com)</p>\r\n<p><strong>UserName</strong></p>\r\n<p>The User Name is required to Login to your external Mail Server.</p>\r\n<p><strong>Password</strong></p>\r\n<p>The Password associated with the User Name is required to Login to your external Mail Server.</p>\r\n<p><strong>Port</strong></p>\r\n<p>The Port is automatically populated with the Standard POP port of 110.  Most Mail Hosts require Port 110 or Port 995 (SSL) to connect via POP.</p>\r\n<p><strong>E-Mail Address</strong></p>\r\n<p>This is the Email Address you would like recipients of Emails Composed from this POP Account to see when they receive the Email.</p>\r\n<p><strong><span style=\"color: #ff0000;\">Note:</span></strong> When the POP Account is created and when composing an Email normally, this Email Address is listed in the \'From Address\' dropdown on the Email Composition screen.</p>\r\n<p><strong>Set as default</strong></p>\r\n<p>The \'Set as default\' checkbox allows you to auto-select the Email Address you specified above as your main Sending Address whenever you Compose an Email.</p>\r\n<p><strong>Save</strong></p>\r\n<p>This button creates the POP Account with the information specified in the above fields.  The POP Account will then be listed in the POP Account View in the lower-left hand side of the Mail Section.</p>\r\n<p><strong>Cancel</strong></p>\r\n<p>Pressing this button will clear any information not saved, and return you to the Mail Section screen.</p>\r\n<p> </p>\r\n<h3>Right Click Actions</h3>\r\n<p><strong>Delete</strong></p>\r\n<p>Clicking \'Delete\' will remove the selected POP account from your interface and will not be accessible until recreated.  Deleting a POP Account will not remove any of the mail located within the account.</p>\r\n<p><img src=\"images/articles/mail-popaccounts-rightclick-delete.jpg\" /></p>\r\n<p><strong>Edit</strong></p>\r\n<p>Clicking \'Edit\' will open the Settings pane for the selected POP account.</p>\r\n<p><img src=\"images/articles/mail-popaccounts-rightclick-edit.jpg\" /></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Using a POP Account</strong></span></p>\r\n<p>Once created, all you need to do is select the new POP Account that shows up in the POP Account panel. </p>\r\n<p>The interface should look very familiar, and you can interact with the emails much like you can in your normal mail sections.</p>\r\n<p> </p>','',1,8,0,15,'2009-08-13 23:35:47',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-13 23:35:47','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(63,'Alternate Methods of Accessing Mail','accessing-hyperdrive','','<p>There are three methods of accessing Mail:</p>\r\n<p><strong>1.  Logging into your web portal either from a PC, Mac, or Mobile web browser.</strong></p>\r\n<p><strong>2.  Using a 3rd-party local mail client such as Microsoft Outlook, Microsoft Entourage, or Mozilla Thunderbird.</strong></p>\r\n<p><strong>3.  Using a 3rd-party POP or IMAP-enabled mobile handheld device such as the Apple iPhone or RIM Blackberry.</strong></p>\r\n<p>The settings below will allow you to access your Mail from virtually anywhere on earth assuming an active internet connection with the use of the IMAP or POP protocols:<br /><br /><strong><span style=\"color: #ff0000; font-size: 10pt;\">Note:</span></strong> For more information on the differences between IMAP and POP, please refer to our <a href=\"http://emailcenter.hypersupportonline.com/email/pop-vs-imap.html\">article on the topic</a>.</p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 10pt;\"><span style=\"FONT-SIZE: 11pt\"><span style=\"font-size: 10pt;\"><strong>Name:</strong> <Your Name><br /><strong>Email Address:</strong> <Your \"Send-As\" Email Address><br /><br /><strong>Incoming Mail Server (for POP):</strong> pop.hyperoffice.com<br /><strong>Incoming Mail Server (for IMAP):</strong> imap.hyperoffice.com<br /><strong>Username:</strong> <username>@<yourdomain.com><br /><strong>Password:</strong> <login password></span></span></span></span></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"FONT-SIZE: 11pt\"><span style=\"font-size: 10pt;\"><strong><span style=\"color: #ff0000;\">Note:</span></strong> If you do not have a Business Email plan, \'yourdomain.com\' will match your login address.</span></span></span></p>\r\n<p><span><span style=\"font-family: arial,helvetica,sans-serif; color: #000000; font-size: 10pt;\"><span style=\"FONT-SIZE: 11pt\"><strong>Outgoing SMTP: </strong></span></span></span></p>\r\n<p><span><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><span style=\"FONT-SIZE: 11pt\">In order to send mail, you will need SMTP settings.  If you have not been provided with this information you must request these settings from your Administrator.  </span></span></span></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 10pt;\">\r\n<p><span style=\"FONT-SIZE: 11pt\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 10pt;\"><strong><span style=\"color: #ff0000;\">Note for Administrators:</span></strong> If you do not have Outgoing SMTP Settings and are on a Business Email plan, please contact Support directly to request these settings. </span></span></span></p>\r\n</span></span></p>','',0,8,0,15,'2009-09-17 19:34:02',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-17 19:34:02','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,13,'','',0,0,''),(64,'Composing Mail','accessing-hyperdrive','','<h3>Toolbar Buttons:</h3>\r\n<p><br /><strong>Send</strong></p>\r\n<p><strong></strong></p>\r\n<p><strong></strong></p>\r\n<p><strong></strong></p>\r\n<p>The \'Send\' button transmits your written message to your recipients</p>\r\n<p><strong>Save Draft</strong></p>\r\n<p> </p>\r\n<p><strong></strong></p>\r\n<p>The \'Save Draft\' button saves your existing content and recipients as an email copy in your Drafts Folder so you can edit and send it later</p>\r\n<p><strong>Save Backup</strong></p>\r\n<p> </p>\r\n<p>The \'Save Backup\' button saves your existing email including content and recipients as an email copy in your Drafts Folder and you may continue working on the email.  It is recommended that you frequently save backups of your email in the event of a network connection problem.</p>\r\n<p><strong>Clear Message</strong></p>\r\n<p> </p>\r\n<p>The \'Clear Message\' button erases all text and html from the message body, including signatures.  You will be prompted to confirm the deletion.</p>\r\n<p><strong>Attach From Local</strong></p>\r\n<p> </p>\r\n<p>The \'Attach From Local\' button allows you to attach a document straight from your local hard drive so that you may send it to your recipients.</p>\r\n<p><strong>Attach From Portal</strong></p>\r\n<p> </p>\r\n<p>The \'Attach From Portal\' button allows you to select and attach a document straight from any Personal or Group Documents sections you have access to within your Portal.</p>\r\n<p><strong>CC</strong></p>\r\n<p> </p>\r\n<p>The \'CC\' button toggles the display of your Carbon Copy recipients.</p>\r\n<p><strong>BCC</strong></p>\r\n<p> </p>\r\n<p>The \'BCC\' button toggles the display of your Blind Carbon Copy recipients.</p>\r\n<p><strong>Save a copy of this message</strong></p>\r\n<p> </p>\r\n<p>When the \'Save a copy of this message\' checkbox is checked, a copy of your email will be placed in the Drafts folder after your email is sent.  <br /><br /><strong>Delete draft after sending</strong></p>\r\n<p> </p>\r\n<p>When the \'Delete draft after sending\' checkbox is checked, the email draft you are working on will be removed from the Drafts folder after the email is sent.</p>\r\n<p> </p>\r\n<h3>Fields:</h3>\r\n<p><strong>From</strong></p>\r\n<p> </p>\r\n<p>The \'From\' field is the email address you want the recipients to see as who the message was sent by.  This field will be automatically populated by your default sending account.  The options included within this dropdown will be your standard Portal email address, and also any POP Account email addresses you have sent up in the POP Account section.</p>\r\n<p><strong>To</strong></p>\r\n<p> </p>\r\n<p>The \'To\' field is where you select your basic recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>CC</strong></p>\r\n<p> </p>\r\n<p>The \'CC\' field is where you select your secondary, or \'Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>BCC</strong></p>\r\n<p> </p>\r\n<p>The \'BCC\' field is where you select your hidden or \'Blind Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>Subject</strong></p>\r\n<p> </p>\r\n<p>The \'Subject\' field is what is displayed to the recipient as the subject of the email.</p>\r\n<p><strong>Editor</strong></p>\r\n<p> </p>\r\n<p>The Email Editor is your method of writing your email message, using many different formatting tools to customize the display of your content for your recipients.  Please refer to the Using the Email Editor article for more information.</p>\r\n<p> </p>\r\n<h3>Choosing Recipients:</h3>\r\n<p><strong>Groups Personal</strong></p>\r\n<p> </p>\r\n<p>The first dropdown field listed when selecting recipients is for choosing which Contacts section you wish to select your recipients from.  You will be able to select from your Personal Contacts, or from any Shared Contacts sections you have access to.  The Shared Contacts sections are listed as the Groups you are a member of.</p>\r\n<p><strong>Categories</strong></p>\r\n<p> </p>\r\n<p>The Categories dropdown allows you to further specify where your Contact recipients are located.  If you have created Categories within a Contacts section and then categorized your Contacts, you may locate your Contacts more easily by selecting the appropriate Contact Category.</p>\r\n<p><strong>Contacts Select</strong></p>\r\n<p> </p>\r\n<p>The left-hand panel underneath the Categories dropdown is the display of all Contacts listed in the area you have specified.  By selecting contacts and then clicking the Right arrow, you will move your recipients into the \'Assign Mail to Addresses\' area for sending.</p>\r\n<p><strong>Assign Mail to Addresses</strong></p>\r\n<p> </p>\r\n<p>The right-hand panel, across from the \'Contacts Select\' pane is your list of intended recipients, drawn from your Contacts sections.  If you do not want to send to a particular Contact listed in this pane, select the contact and click the Left arrow to remove the Contact as a selected recipient.</p>\r\n<p><strong>Clear</strong></p>\r\n<p> </p>\r\n<p>The \'Clear\' button will remove all intended recipients listed under the \'Assign Mail to Addresses\' panel.</p>\r\n<p><strong>Accept Addresses</strong></p>\r\n<p> </p>\r\n<p>The \'Accept Addresses\' button will accept your selections and automatically insert them into your chosen recipient field (To, CC, BCC).</p>\r\n<p><strong>Cancel</strong></p>\r\n<p> </p>\r\n<p>Cancel will close the Contact Recipient Selection screen and will not insert any Contacts into your recipient fields.</p>\r\n<p> </p>\r\n<p> </p>','',0,8,0,15,'2009-08-13 23:37:30',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-13 23:37:30','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,14,'','',0,0,''),(65,'Composing Mail','accessing-hyperdrive','','<p><span style=\"font-size: 10pt;\"><strong>Composing Mail</strong> to communicate with colleagues and co-workers is one of the primary methods of collaboration and communication.  The following instructions will get you started on how to <strong>Compose an Email</strong>, and learn about some of the very important features available to ensure your emails get to the right people in the appropriate format.</span></p>\r\n<p><span style=\"font-size: 10pt;\">There are three methods of sending emails:</span></p>\r\n<ul>\r\n<li><strong><span style=\"font-size: 10pt;\">Composing a New message:</span></strong></li>\r\n</ul>\r\n<p><strong><span style=\"font-size: 10pt;\"><img src=\"images/articles/mail-toolbar-new-big.jpg\" /></span></strong></p>\r\n<p><span style=\"font-size: 10pt;\"> <img src=\"images/articles/mail-buttons-new-email.jpg\" /></span></p>\r\n<ul>\r\n<li><strong><span style=\"font-size: 10pt;\">Composing a Reply:</span></strong></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\"><img src=\"images/articles/mail-toolbar-replies-big.jpg\" /></span></p>\r\n<ul>\r\n<li><strong><span style=\"font-size: 10pt;\">Composing a Forward:</span></strong></li>\r\n</ul>\r\n<p><img src=\"images/articles/mail-toolbar-forward-big.jpg\" /></p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Prior to Composing an email...</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Setting an Email Signature</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">Prior to composing an Email, you may want to configure your Email Signature.  The Email signature will display at the bottom of each Email you compose.</span></p>\r\n<p><span><email signature=\"Signature\" setup=\"Setup\"></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><email></email><span style=\"font-size: 10pt;\"></span></span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Setting your From Address</strong></span></p>\r\n<p><strong></strong></p>\r\n<p>The \'From\' field is the email address you want the recipients to see as who the message was sent by.  This field will be automatically populated by your default sending account.  The options included within this dropdown will be your standard Portal email address, and also any POP Account email addresses you have sent up in the <strong>POP Account section</strong>.</p>\r\n<p> </p>\r\n<h2>Composing an Email</h2>\r\n<h3>Selecting Recipients</h3>\r\n<p>First begin by choosing who you will be composing your message to.  There are a variety of recipient types, common to email usage.  You may simply type in your recipients, or select them from your Contacts lists:</p>\r\n<p><img src=\"images/articles/mail-compose-email2-fields-selectrecipients.jpg\" /></p>\r\n<p><strong> <img src=\"images/articles/mail-compose-to.jpg\" /> To</strong></p>\r\n<p>The \'To\' field is where you select your basic recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p> </p>\r\n<p><strong><img src=\"images/articles/mail-compose-cc.jpg\" /> CC</strong></p>\r\n<p>The \'CC\' field is where you select your secondary, or \'Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong></strong></p>\r\n<p>The \'CC\' button toggles the display of your <strong>Carbon Copy recipients</strong>.</p>\r\n<p><img src=\"images/articles/mail-compose-cc-big.jpg\" /></p>\r\n<p> </p>\r\n<p><strong><img src=\"images/articles/mail-compose-bcc.jpg\" /> BCC</strong></p>\r\n<p>The \'BCC\' field is where you select your hidden or \'Blind Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p>The \'BCC\' button toggles the display of your <strong>Blind Carbon Copy recipients</strong>.</p>\r\n<p><img src=\"images/articles/mail-compose-bcc-big.jpg\" /></p>\r\n<p><span style=\"color: #ff0000;\"><strong>Note:</strong></span> The outgoing sending limits is dependent on the type of recipients you are choosing.  You may send to 100 \'To\' or \'CC\' Recipients, or 50 \'BCC\' recipients.</p>\r\n<p> </p>\r\n<h3>Attach Documents</h3>\r\n<p>Attaching Documents from either your local hard drive or from within your HyperOffice portal is the easiest way to send documents and files to your colleagues and business associates.</p>\r\n<p><strong>Attach From Local</strong></p>\r\n<p><img src=\"images/articles/mail-compose-attachlocal.jpg\" /></p>\r\n<p>The \'Attach From Local\' button allows you to attach a document straight from your local hard drive so that you may send it to your recipients.</p>\r\n<p><strong>Attach From Portal</strong></p>\r\n<p><img src=\"images/articles/mail-compose-attachportal.jpg\" /></p>\r\n<p>The \'Attach From Portal\' button allows you to select and attach a document straight from any Personal or Group Documents sections you have access to within your Portal.</p>\r\n<p> </p>\r\n<h3>Write the Subject Line</h3>\r\n<p><img src=\"images/articles/mail-compose-subject.jpg\" /></p>\r\n<p>The \'Subject\' field is what is displayed to the recipient as the subject of the email.</p>\r\n<p> </p>\r\n<h3>Write the Email</h3>\r\n<p><strong></strong></p>\r\n<p><strong>Editor Usage</strong></p>\r\n<p><img src=\"images/articles/mail-compose-editor.jpg\" /></p>\r\n<p>The <strong>Email Editor Toolbar</strong> provides numerous options for formatting display and layout of text within your Email.  It also provides a number of HTML functions, and allows you to go straight into the HTML view in order to customize your email with HTML code.</p>\r\n<p> </p>\r\n<p><strong>Use Save Draft / Backup</strong></p>\r\n<p><img src=\"images/articles/mail-compose-draftbackup.jpg\" /></p>\r\n<p>To ensure your content is saved as you write your email, use the <strong>Save Draft</strong> and <strong>Save Backup</strong> buttons to store your current content in case of network interruptions, browser crashes, and all the other ways your writing process could be interrupted.  This is especially important when writing long emails--you do not want to lose your work!</p>\r\n<p> </p>\r\n<p><strong>Clear Message</strong></p>\r\n<p><img src=\"images/articles/mail-compose-clearmessage.jpg\" /></p>\r\n<p>The <strong>Clear Message</strong> button is the quickest way of erasing all your data and starting from scratch.</p>\r\n<p> </p>\r\n<h3>Preparing to Send your Email</h3>\r\n<p><strong>Save a Copy of this Message</strong></p>\r\n<p><strong><img src=\"images/articles/mail-compose-savecopy.jpg\" /></strong></p>\r\n<p>Make sure this option is checked to ensure you keep a copy of this message in your <strong>Sent Items folder</strong> when you send it.</p>\r\n<p><strong></strong></p>\r\n<p><strong>Send</strong></p>\r\n<p><strong><img src=\"images/articles/mail-compose-send.jpg\" /></strong></p>\r\n<p>Click this button when you are ready to send your Email to the recipients you have defined.  Only click this once!  If sent to other users in your Portal, you will get a confirmation page indicating the message has been sent and instantly delivered.</p>','',1,8,0,15,'2009-09-09 22:42:05',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 22:42:05','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,''),(66,'Creating a Mail Signature','accessing-hyperdrive','','<P>Creating an Email Signature is done from your Personal Settings.</P>\r\n<P><image></P>\r\n<P>Please refer to this article for more information:</P>\r\n<P><article></P>','',0,8,0,15,'2009-08-19 17:13:32',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-19 17:13:32','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,0,''),(67,'Busines Email','accessing-hyperdrive','','<p><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">With HyperOffice mail, you can access your email anytime, anywhere with an Internet connection. You can:<br /></span></span></p>\r\n<ul>\r\n<li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">Send and Receive Messages</span></span></li>\r\n<li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">Filter your email</span></span></li>\r\n\r\n<li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">Use formatting features and spell check</span></span></li>\r\n<li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">Save Drafts and Backup messages,</span></span></li>\r\n<li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">Search for messages</span></span></li>\r\n<li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">Manage your email within customized folders</span></span></li><li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">Check email your other POP email accounts<br /></span></span></li>\r\n<li><span mce_style=\"font-size: x-small;\" style=\"font-size: x-small;\"><span mce_style=\"font-family: arial,helvetica,sans-serif;\" style=\"font-family: arial,helvetica,sans-serif;\">and much more...</span></span></li>\r\n</ul><p><br /></p><p>If you have purchased Business Email with your collaboration suite, you can access mail with<br />mail clients such as Microsoft Outlook, MAC Mail or mobile phones.<br /></p>','',1,8,0,15,'2009-11-24 23:21:34',62,'','2010-09-30 02:28:05',62,0,'0000-00-00 00:00:00','2009-11-24 23:21:34','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',5,0,1,'','',0,31,'robots=\nauthor='),(68,'Mail Section Overview2','accessing-hyperdrive','','The Mail Section provides many features that allow','',0,8,0,15,'2009-11-25 20:01:11',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-11-25 20:01:11','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,12,'','',0,0,''),(69,'Navigating Mail','accessing-hyperdrive','','<p>This article is designed to explain the layout of the Mail section in all of its parts. It is broken down into 3 major parts--Mail Folders and POP Accounts on the Left, and the Mail View on the right. If configured to do so, the Mail View can be split into 2 pieces--the normal Mail List and Mail Preview Pane.</p>\r\n<p>Mail is accessible under the Personal section of the Navigation bar.<br /><br /><img src=\"images/articles/nav-personal.jpg\" /><br /><br />Simply click the Mail icon and you will be taken to the Mail Section:<br /><br /><img src=\"images/articles/mail-icon.jpg\" /></p>\r\n<p><strong>Starting in the Top Left Corner...</strong></p>\r\n<h3><strong>Indicator Tab</strong></h3>\r\n<p><img src=\"images/articles/mail-indicatortabs.jpg\" /></p>\r\n<p>The indicator tab is displayed at the top of the Email window, displaying which section you currently have open. As you open additional sections or Emails, additional Indicator Tabs will appear, and you can easily switch between tabs by clicking on the one you want to view.</p>\r\n<p>The Indicator Tab for a folder displays the total number of messages within that folder.  The format of the Indicator Tab\'s display for any given folder tends to be: \"<Current Folder> # Messages\"</p>\r\n<p> </p>\r\n<h3>Mail Folders</h3>\r\n<p><img src=\"images/articles/mail-mailfolders.jpg\" /></p>\r\n<p>The Mail Folders section allows you to navigate between Folders and organize your Email.<br />For more information, please visit: <a href=\"mail/178-mail-usage/530-mail-folders-overview.html\">Mail Folders Overview</a></p>\r\n<p> </p>\r\n<h3>POP Accounts</h3>\r\n<p><img src=\"images/articles/mail-popaccounts.jpg\" /></p>\r\n<p>The POP Accounts section allows you to connect to 3rd-party Email accounts or even other HyperOffice accounts through a standard POP connection. For more information about POP Accounts, please visit: <a href=\"mail/178-mail-usage/535-creating-pop-accounts.html\">Creating and Using POP Accounts</a></p>\r\n<p> </p>\r\n<h3>Mail Toolbar:</h3>\r\n<p><img src=\"images/articles/mail-toolbar.jpg\" /></p>\r\n<p>The Mail Toolbar offers you many of your most useful actions up front and at the click of a button.  For more information, please refer to our article on <a href=\"mail/178-mail-usage/751-using-the-mail-toolbar.html\">Using the Mail Toolbar</a>.</p>\r\n<p> </p>\r\n<h3>Mail View</h3>\r\n<p><img src=\"images/articles/mail-view-columnheaders.jpg\" /></p>\r\n<p>The Mail View is the area where you can see a list of all your Emails within a given Folder. There are a number of visually descriptive elements, providing information about the Emails and allowing you to:</p>\r\n<ul>\r\n<li>Easily locate emails from a certain individual</li>\r\n<li>See if there are any attachments</li>\r\n<li>Determine if the Email has been read</li>\r\n<li>Sort by Sender, Subject, or Date</li>\r\n</ul>\r\n<p>...and see many other aspects of your Emails. <br /><br />For more information about the Mail View, please visit: <a href=\"mail/178-mail-usage/721-mail-view-pane-overview.html\">Viewing Your Email</a></p>\r\n<p><strong><span style=\"color: #ff0000;\">Note:</span></strong> The Mail View has multiple configuration settings to display your Email just the way you like, including the ability to split the view into the normal Mail View + Email Preview Pane. Please visit our <Mail View Configuration> article for more information.</p>\r\n<p> </p>','',1,8,0,15,'2009-08-13 16:29:26',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-13 16:29:26','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,8,'','',0,0,''),(70,'Outgoing SMTP Information','accessing-hyperdrive','','<p>SMTP is the outgoing portion of your Outlook Email setup.  By purchasing Business Email, you gain access to our SMTP servers. </p>\r\n<p>SMTP information is provided to the Administrators, and it is up to them to distribute the SMTP Accounts allotted to them.  If you are not the administrator of your account and do not know your SMTP information, please contact your Portal Administrator for those details.</p>\r\n<p> </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Setting up SMTP Information in Outlook</span></strong></p>\r\n<p>While setting up an IMAP or POP Account on your computer or mobile device, it often will prompt you for SMTP information. </p>\r\n<p>In Outlook, there are two areas you will need to fill in information:</p>\r\n<ul>\r\n<li>The first is the <strong>\"Outgoing Mail Server (SMTP)\"</strong> on the main email setup page.  </li>\r\n<li>The second is under <strong>\"More Settings\",</strong> under the <strong>\"Outgoing Servers\" Tab</strong>.  </li>\r\n</ul>\r\n<p>The <strong>Outgoing Mail Server (SMTP) </strong>will be provided to you by your Administrator and should have a format like: smtp.<mailserver>.com</p>\r\n<p>Under <strong>\"More Settings\",</strong> and <strong>\"Outgoing Servers\":</strong> <strong>The Outgoing Server Requires Authentication</strong>, and you should log on using the username provided to you by your Administrator.  This should be in the format of \'<a href=\"mailto:12345-user47@<mailserver>.com\">12345-user47@<mailserver>.com</a>\'.  The password will be provided to you at the time you receive your username.</p>\r\n<p><strong>NOTE:</strong> If you are the administrator for your account and do not have your SMTP information, please call into the Support Line to speak with a Support Representative.</p>','',0,8,0,15,'2009-03-19 16:23:34',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-03-19 16:23:34','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,18,'','',0,0,''),(71,'Selecting Recipients','accessing-hyperdrive','','<p>There are three methods of selecting recipients for your email: </p>\r\n<ol>\r\n<li>The first is by simply typing in the email address that you want to send to.  <br /></li>\r\n<li>The second is by beginning to type in an email address and then choosing a recipient from the auto-complete feature, which draws from the Contacts sections of your Portal.  <br /></li>\r\n<li>The third is by clicking on the recipient image/button on the right of its related field, at which point you will be taken to the \'Select Recipients\' Menu.</li>\r\n</ol>\r\n<h3>Recipient Fields:</h3>\r\n<p><strong>To</strong></p>\r\n<p> </p>\r\n<p>The \'To\' field is where you select your basic recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>CC</strong></p>\r\n<p> </p>\r\n<p>The \'CC\' field is where you select your secondary, or \'Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'.</p>\r\n<p><strong>BCC</strong></p>\r\n<p> </p>\r\n<p>The \'BCC\' field is where you select your hidden, or \'Blind Carbon Copy\' recipients.  By simply starting to type out an email address, it will \"auto-complete\", matching against the contacts that exist within your Portal.  After typing in a few characters of the recipient\'s address, if there are any matches you may then select one of the recipients and it will insert the rest of the email address into the \'From field\'. </p>\r\n<h3>Select Recipients Menu:</h3>\r\n<p>Each recipient field has its own \'Select Recipients\' button on the right-hand side of the field.  Clicking on the respective button will take you into the Select Recipient Menu for that Recipient field.</p>\r\n<p><strong>Groups Personal</strong></p>\r\n<p> </p>\r\n<p>The first dropdown field listed when selecting recipients is for choosing which Contacts section you wish to select your recipients from.  You will be able to select from your Personal Contacts, or from any Shared Contacts sections you have access to.  The Shared Contacts sections are listed as the Groups you are a member of.</p>\r\n<p><strong>Categories</strong></p>\r\n<p> </p>\r\n<p>The Categories dropdown allows you to further specify where your Contact recipients are located.  If you have created Categories within a Contacts section and then categorized your Contacts, you may locate your Contacts more easily by selecting the appropriate Contact Category.</p>\r\n<p><strong>Contacts Select</strong></p>\r\n<p> </p>\r\n<p>The left-hand panel underneath the Categories dropdown is the display of all Contacts listed in the area you have specified.  By selecting contacts and then clicking the Right arrow, you will move your recipients into the \'Assign Mail to Addresses\' area for sending.</p>\r\n<p><strong>Assign Mail to Addresses</strong></p>\r\n<p> </p>\r\n<p>The right-hand panel, across from the \'Contacts Select\' pane is your list of intended recipients, drawn from your Contacts sections.  If you do not want to send to a particular Contact listed in this pane, select the contact and click the Left arrow to remove the Contact as a selected recipient.</p>\r\n<p><strong>Clear</strong></p>\r\n<p> </p>\r\n<p>The \'Clear\' button will remove all intended recipients listed under the \'Assign Mail to Addresses\' panel.</p>\r\n<p><strong>Accept Addresses</strong></p>\r\n<p> </p>\r\n<p>The \'Accept Addresses\' button will accept your selections and automatically insert them into your chosen recipient field (To, CC, BCC).</p>\r\n<p><strong>Cancel</strong></p>\r\n<p> </p>\r\n<p>Cancel will close the Contact Recipient Selection screen and will not insert any Contacts into your recipient fields.</p>','',0,8,0,15,'2009-08-13 23:53:29',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-13 23:53:29','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,17,'','',0,0,''),(72,'Show Mail Header Information','accessing-hyperdrive','','<table class=\"mail-header2\" width=\"100%\">\r\n<tbody>\r\n<tr>\r\n<td width=\"20%\"><span>Date</span></td>\r\n<td>Monday, July 27, 2009 at 7:02:09 PM GMT+00:00</td>\r\n</tr>\r\n<tr>\r\n<td><span>From</span></td>\r\n<td>kasia24@test3-whiteis.com</td>\r\n</tr>\r\n<tr>\r\n<td><span>To</span></td>\r\n<td>kasia24@test3-whiteis.com</td>\r\n</tr>\r\n<tr>\r\n<td><span>CC</span></td>\r\n<td></td>\r\n</tr>\r\n<tr>\r\n<td><span>Sender</span></td>\r\n<td></td>\r\n</tr>\r\n<tr>\r\n<td><span>Reply To</span></td>\r\n<td></td>\r\n</tr>\r\n<tr>\r\n<td><span>Subject</span></td>\r\n<td>New Lead</td>\r\n</tr>\r\n<tr>\r\n<td valign=\"top\"><span>Header</span></td>\r\n<td>\r\n<p>Message-Id:<28868898.1248721329573.JavaMail.Administrator@db0-0><br />Date:Mon, 27 Jul 2009 19:02:09 +0000 (GMT)<br />From:kasia24@test3-whiteis.com<br />To:kasia24@test3-whiteis.com<br />Subject:New Lead<br />MIME-Version:1.0<br />Content-Type:text/html; charset=\\\"UTF-8\\\"<br />Content-Transfer-Encoding:7bit</p>\r\n</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<p><strong>Date</strong></p>\r\n<p>This line is formatted by: Day Sent, Date Sent, Time Sent, 12-hour Clock Time, adjusted from Greenwich Mean Time</p>\r\n<p><strong>From</strong></p>\r\n<p>This lists the address of the email\'s sender.</p>\r\n<p><strong>To</strong></p>\r\n<p>This lists the address(es) the email was sent to.</p>\r\n<p><strong>CC</strong></p>\r\n<p>This lists the address(es) the email was sent to via Carbon Copy.</p>\r\n<p><strong>Sender</strong></p>\r\n<p> </p>\r\n<p><strong>Reply To</strong></p>\r\n<p>This displays the address the sender specified as the address emails should be sent to when \'Replying\' to this email.</p>\r\n<p><strong>Subject</strong></p>\r\n<p>This displays the Subject line of the selected Email.</p>\r\n<p><strong>Header</strong></p>\r\n<p> </p>','',0,8,0,15,'2009-08-17 16:38:35',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-17 16:38:35','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,15,'','',0,0,''),(73,'Understanding Mail','accessing-hyperdrive','','<p style=\"text-align: center;\">Access the HyperOffice Email Center here:</p>\r\n<p style=\"text-align: center;\"> </p>\r\n<p style=\"text-align: center;\"><a href=\"http://emailcenter.hypersupportonline.com\"><span style=\"font-size: 12pt; color: #ff0000;\"><strong>HyperOffice Email Center</strong></span></a></p>','',1,8,0,15,'2009-09-29 21:45:23',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-29 21:45:23','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,0,''),(74,'Understanding Spam','accessing-hyperdrive','','<p><strong><span style=\"font-size: 12pt;\">Understanding Spam</span></strong></p>\r\n<p>Spam is in many ways the most annoying part about using email.  Either you get way too much Spam, or legitimate emails disappear into the Spam Folders--and sometimes both!  HyperOffice\'s Mail system is designed to prevent unwanted Spam from ever arriving into your account, so at the start we recommend checking your Spam folder periodically to see if you\'re missing anything important from your Inbox. </p>\r\n<p>The anti-Spam service is a learning system so it should improve over time, and we do our best to provide you (the User) with as much control as possible to handle the issue.  Here are a few of the methods to manage your Spam:</p>\r\n<h4>Mark as Spam</h4>\r\n<p>Check your Spam folder and \'Mark as Not Spam\' if it doesn\'t belong there.  This will prevent emails from the specific email address and mail server from being put in Spam again. (Refer to our article on Mail Functions for more info)</p>\r\n<h4>Email Whitelisting</h4>\r\n<p>Send emails to addresses you want to receive mail from.  Sending an email to a recipient address will automatically \'Whitelist\' the email, so emails from those addresses will not arrive in Spam. (Refer to our article on Composing an Email for instructions)</p>\r\n<h4><span style=\"font-size: 12pt;\">Create Email Filters</span></h4>\r\n<p>Mail filters are easily one of the most effective tools available for managing your Inbox and your Spam.  By creating a Mail Filter, you can specify which emails go where within your Mail account.  You can filter by keyword, address, domain, and direct emails to any folder within your mail section.  Please refer to our article on Creating Mail Filters <here></here>.</p>\r\n<p><strong>For Outlook Users,</strong> the problem of important emails going into Spam straightforward to address.  If you want to rely on Outlook\'s \'Junk Email\' filtering, we recommend that you simply \'Turn Off\' the Spam filtration.  This is done by creating a mail filter that catches everything and pushes it to the Inbox.  Instructions for setting up that kind of mail filter can be found <here></here>.</p>\r\n<p>There are a few important points for <strong>Outlook</strong> and other <strong>3rd-party mail client</strong> users who decide to use <strong>POP</strong>:</p>\r\n<p><strong>You will not see the Spam folder</strong></p>\r\n<p>The reason we recommend \'disabling\' the anti-Spam system is because when using a POP account in Outlook, you will not be able to see the Spam folder there.  This means that emails can get put in the Spam folder, and there will be no way to know without going into the Web Mail.  Using IMAP also bypasses this issue.</p>\r\n<p><strong>You do not receive the benefit of the automatic whitelisting</strong></p>\r\n<p>When you send from within Outlook you are sending outside of the HyperOffice system.  When outside of the system, actions you take do not directly impact your Mail settings in HyperOffice. </p>\r\n<p> </p>','',1,8,0,15,'2009-09-11 16:59:00',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-11 16:59:00','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'','',0,0,''),(75,'Understanding the Quarantine','accessing-hyperdrive','','<p><strong><span style=\"font-size: 12pt;\">Understanding the Quarantine</span></strong></p>\r\n<p>The Quarantine exists to protect you and your colleagues from hazardous email contents--viruses, trojans, and other malicious forms of malware.  If you find that an email has been placed in the Quarantine, it is likely for a good reason.  If, however, you believe the item to be legitimate then you can retrieve the contents.  Simply follow the instructions in the text document that is saved as an attachment to the original email, and you can then access and download the email\'s contents normally.</p>\r\n<p>Just as with Spam, Outlook Users using POP to connect will not be able to view the Quarantine Folder listed in your Portal.  We recommend setting up an IMAP account so that the Quarantine folder will display.  Please follow the instructions <here> in order to configure your Outlook for IMAP.</p>','',1,8,0,15,'2009-09-11 22:01:00',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-11 22:01:00','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,7,'','',0,0,''),(76,'Using Mail Folder Tree','accessing-hyperdrive','','<p>The Mail Folders section is located on the left hand side of your Screen after entering into your Personal Mail.  This section is designed to make it easy to locate, manage, and organize your Emails.</p>\r\n<p><strong><span style=\"font-size: 12pt;\">Quick-Actions:</span></strong></p>\r\n<p><img src=\"images/articles/mail-mailfolders-quick.jpg\" /></p>\r\n<p><strong>Collapse/Expand (<<, >>)</strong></p>\r\n<p>The double-left arrow collapses the Mail Folder and POP Account view.  The double-right arrow expands the window when it is collapsed.</p>\r\n<p><strong>Add Button (+)</strong></p>\r\n<p>The \'Add Button\' brings up the \'New Folder\' prompt, where you can choose what your Folder\'s name will be and where it is located.</p>\r\n<p><strong>Refresh (=)</strong></p>\r\n<p>The \'Refresh\' icon re-loads your list of Email Folders with any updates that may have occurred.</p>\r\n<h3>Mail Folders:</h3>\r\n<h3><img src=\"images/articles/mail-mailfolders.jpg\" /></h3>\r\n<p><strong>Inbox</strong></p>\r\n<p><strong></strong></p>\r\n<p>The Inbox Folder by default displays all new mail that comes into your account.<br /><strong></strong></p>\r\n<p><strong>Sent Items</strong></p>\r\n<p><strong></strong></p>\r\n<p>The Sent Items Folder displays mail that has been sent out from your account.<br /><strong></strong></p>\r\n<p><strong>Drafts</strong></p>\r\n<p><strong></strong></p>\r\n<p>The Drafts Folder stores saved emails for later use.<br /><strong></strong></p>\r\n<p><strong>Trash</strong></p>\r\n<p><strong></strong></p>\r\nThe Trash Folder maintains the emails that have been manually deleted until they are automatically purged on schedule.  There are different ways of deleting emails, and each has a different schedule:<br /> \r\n<ul>\r\n<li><strong>Web Deletions</strong>: Automatically purged after Ten (10) days</li>\r\n<li><strong>POP Deletions</strong>: Automatically purged after Two (2) days</li>\r\n<li><strong>IMAP Deletions</strong>: Automatically purged after Ten (10) days</li>\r\n</ul>\r\n<p><strong>Spam</strong></p>\r\n<p><strong></strong></p>\r\n<p>The Spam Folder by default captures incoming emails that are deemed suspect by our comprehensive Spam-detection and filtration system.  For more information about Spam Filters, please visit: <a href=\"mail/178-mail-usage/724-spam-management.html\">Understanding Spam</a><br /><br /><strong>Quarantine</strong></p>\r\n<p><strong></strong></p>\r\n<p>The Quarantine Folder keeps all emails that are deemed to have significant risk of viruses, corrupt files, malicious software, and other types of hazardous content.  For more information about the Quarantine, please visit: <a href=\"mail/178-mail-usage/725-understanding-the-quarantine.html\">Understanding the Quarantine</a></p>\r\n<p> </p>\r\n<h3><strong>Right-Click Actions:</strong></h3>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-inbox.jpg\" /></p>\r\n<p>Some or all of the actions listed below are available by clicking the Right mouse-button while over top of any of the folders listed in your Mail Folders section.<br /><br /><strong>Refresh: </strong>Re-loads the mail folder panel to reflect any new changes that may have occurred.</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-inbox-refresh.jpg\" /></p>\r\n<p><strong>New Folder: </strong>Brings up the Folder-creation screen under the folder you have selected.</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-inbox-newfolder.jpg\" /></p>\r\n<p><strong>Delete:</strong> Removes the selected Folder from the system (<em>Only available on manually-created Folders</em>)</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-folder-delete.jpg\" /></p>\r\n<p><strong>Rename: </strong>Offers the ability to change the displayed name of the selected Folder (<em>Only available on manually-created Folders</em>)</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-folder-rename.jpg\" /></p>\r\n<p>After clicking \'Rename\' the selected folder will become highlighted and ready to be changed.</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-folder-rename-changed.jpg\" /></p>\r\n<p><strong>Move To: </strong>Brings up the Folder-move menu, where you can relocate the selected Folder (<em>Only available on manually-created Folders</em>)</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-folder-moveto.jpg\" height=\"156\" width=\"126\" /></p>\r\n<p><strong>Properties: </strong>Displays pertinent information about the selected folder</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-inbox-properties.jpg\" /></p>\r\n<ul>\r\n<li>Folder Name</li>\r\n<li>Total Size</li>\r\n<li>Total Messages</li>\r\n<li>Unread Messages</li>\r\n</ul>\r\n<p><strong><span style=\"font-size: 12pt;\">Only in Spam</span> </strong></p>\r\n<p><strong>Delete All Messages: </strong>Moves all messages from Spam to Trash.</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-spam-deleteallmessages.jpg\" /></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Only in Trash</strong></span></p>\r\n<p><strong>Purge Trash:</strong> Permanently removes all items from Trash.</p>\r\n<p><img src=\"images/articles/mail-mailfolders-rightclick-trash-purgetrash.jpg\" /></p>','',1,8,0,15,'2009-08-13 15:51:58',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-13 15:51:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,9,'','',0,0,''),(77,'Using the Mail Toolbar','accessing-hyperdrive','','<p>The Mail Toolbar offers you many of your most useful actions up front and at the click of a button:</p>\r\n<h3><img src=\"images/articles/mail-toolbar.jpg\" /></h3>\r\n<p>Read below to learn what each button does in detail.</p>\r\n<p><strong>New: Email</strong></p>\r\n<p><img src=\"images/articles/mail-buttons-new-email.jpg\" /></p>\r\n<p>The \'New Email\' action brings up the Email Composition window which allows you to construct and send your email to one or more recipients. For more information, please visit: <a href=\"mail/178-mail-usage/713-composing-an-email-overview.html\">Composing an Email</a></p>\r\n<p><strong>New: Folder</strong></p>\r\n<p><img src=\"images/articles/mail-buttons-new-folder.jpg\" /></p>\r\n<p><strong>Delete</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-delete.jpg\" /></p>\r\n<p>The \'Delete\' action moves the selected email(s) to the Trash Folder. Once in Trash, the email will be purged from the system on a schedule. For more information, please visit: <a href=\"mail/178-mail-usage/530-mail-folders-overview.html\">Mail Folders Overview</a></p>\r\n<p><strong>Move To Spam</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-movetospam.jpg\" /></p>\r\n<p>The \'Move To Spam\' action moves the selected email(s) to the Spam Folder. This will mark the sending address as a Spamming address for your account, and all future communications from that address will also be moved to the Spam Folder. For more information about Spam Filters, please visit: <a href=\"mail/178-mail-usage/724-spam-management.html\">Understanding Spam</a></p>\r\n<p><strong>Reply</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-reply.jpg\" /></p>\r\n<p>The \'Reply\' action brings up the Email Composition window, with the original sender in the \'To\' Field and including the original message of the selected email in the editor pane for reference. The Subject line of this email will be the original email\'s Subject, preceded by \"Re:\"</p>\r\n<p><strong>Reply to All</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-replytoall.jpg\" /></p>\r\n<p>The \'Reply to All\' action works just like the \'Reply\' action, except it also includes all the other recipients of the original email in the \'CC\' Field for your Reply.</p>\r\n<p><strong>Forward</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-forward.jpg\" /></p>\r\n<p>The \'Forward\' action works similar to the \'Reply\' action, but you must define the recipients of the Forward, and the original Subject line is preceded by \"Fwd:\"</p>\r\n<p><strong>Mark</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-mark.jpg\" /></p>\r\n<p>The \'Mark\' button brings up a menu of Marking actions to apply to the selected email(s):</p>\r\n<p><img src=\"images/articles/mail-mark-menu.jpg\" /></p>\r\n<ul>\r\n<li><strong>Flag</strong>: Applies a visual notification to the selected email(s), making it easier to locate important emails</li>\r\n<li><strong>Clear Flag</strong>: Removes a previously applied Flag from the selected email(s)</li>\r\n<li><strong>Mark as Read</strong>: Applies a \'Read\' status to the selected email(s), removing the bolded font format from the display of the email(s)</li>\r\n<li><strong>Mark as Unread</strong>: Applies an \'Unread\' status to the selected emails(s), adding the bolded font format to the display of the emails(s)<br /></li>\r\n</ul>\r\n<p><strong>Move To</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-moveto.jpg\" /></p>\r\n<p>The \'Move To\' action brings up a menu of Standard Folders and \'More\' to move the selected email(s) to.</p>\r\n<p><strong>Search</strong></p>\r\n<p><img src=\"images/articles/mail-toolbar-search.jpg\" /></p>\r\n<p>The \'Search\' action brings up an Advanced Search window designed to allow you to find specific emails in your account.</p>\r\n<p> </p>','',1,8,0,15,'2009-11-24 18:37:42',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-11-24 18:37:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,10,'','',0,0,''),(78,'Using the Spell-Checker','accessing-hyperdrive','','<not active>','',0,8,0,15,'2009-08-14 00:09:26',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-14 00:09:26','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,16,'','',0,0,''),(79,'Viewing Mail','accessing-hyperdrive','','<h3>Mail View</h3>\r\n<p><img src=\"images/articles/mail-view-columnheaders.jpg\" /></p>\r\n<p>The Mail View is the area where you can see a list of all your Emails within a given Folder.  There are a number of visually descriptive elements providing information about the Emails so you can easily locate emails from a certain person, see whether there are attachments, whether the Email has been read, and other aspects of your Emails.</p>\r\n<p><strong><span style=\"color: #ff0000;\">Note:</span></strong> The Mail View has multiple configuration settings to display your Email just the way you like, including the ability to split the view into the normal Mail View + Email Preview Pane.  Please visit our <Mail View Configuration> article for more information.</p>\r\n<p> </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Emails</span></strong></p>\r\n<p>Emails are listed in the Mail View by Arrival Date/Time.  The following details describe the email and their attributes:</p>\r\n<p><strong>Message Status</strong></p>\r\n<p>The Message Status indicates whether an email is read or unread.  If an email has not yet been read, or has been marked as \'Unread\', an Envelope icon will be displayed.  In addition, \'Unread\' messages are displayed in <strong>Bold</strong>.</p>\r\n<p><img src=\"images/articles/mail-view-status.jpg\" /></p>\r\n<p><strong>Message Action Status</strong></p>\r\n<p>This indicator will display what actions have been performed on this particular email.  There are different icons for when a message has been replied to, forwarded, or both replied to and forwarded.</p>\r\n<p><img src=\"images/articles/mail-view-msgstatus.jpg\" /></p>\r\n<p><img src=\"images/articles/mail-view-msgstatus-replied.jpg\" /> This message has been Replied to.</p>\r\n<p><img src=\"images/articles/mail-view-msgstatus-forwarded.jpg\" /> This message has been Forwarded.</p>\r\n<p><img src=\"images/articles/mail-view-msgstatus-both.jpg\" /> This message has been both Replied to and Forwarded.</p>\r\n<p><strong>From</strong></p>\r\n<p>The From Field displays the address of the individual who sent the email to you.</p>\r\n<p><img src=\"images/articles/mail-view-from.jpg\" /></p>\r\n<p><strong></strong></p>\r\n<p><strong>Subject</strong></p>\r\n<p>The Subject line is typically a description of the email and its contents, as described by the sender of the email.</p>\r\n<p><img src=\"images/articles/mail-view-subject.jpg\" /></p>\r\n<p><strong></strong></p>\r\n<p><strong>Date</strong></p>\r\n<p>The Date field indicates the time that the email was sent, as marked by the sender\'s system clock.  Time is adjusted for your Portal\'s Time Zone Setting.</p>\r\n<p><img src=\"images/articles/mail-view-date.jpg\" /></p>\r\n<p><strong></strong></p>\r\n<p><strong></strong></p>\r\n<p><strong>Size</strong></p>\r\n<p>The Size field lists the total file size including attachments of the email as it arrived in your account.  Size is measured in Kilobytes (KB) or Megabytes (MB).</p>\r\n<p><img src=\"images/articles/mail-view-size.jpg\" /></p>\r\n<p><strong>Flag</strong></p>\r\n<p>The Flag field indicates whether the email has been \'Flagged\' as being an email of interest.  A Flagged email is marked by a red Flag.</p>\r\n<p><img src=\"images/articles/mail-view-flag.jpg\" /></p>\r\n<p><strong></strong></p>\r\n<p><strong>Attachment</strong></p>\r\n<p>The Attachment field shows whether the email contains any files that were sent along with the text body.  If an email contains an Attachment, it is marked with a paperclip icon.</p>\r\n<p><strong></strong></p>\r\n<p><strong></strong></p>\r\n<p><strong><img src=\"images/articles/mail-view-attachments.jpg\" /></strong></p>\r\n<p><strong></strong></p>\r\n<p><strong>Checkbox (All)</strong></p>\r\n<p>Clicking this checkbox will select all emails that are listed on the page.</p>\r\n<p><img src=\"images/articles/mail-view-selectall.jpg\" /></p>\r\n<p><strong>Checkbox (select)</strong></p>\r\n<p>Each Email has a checkbox, and when checked, it means the email is selected.  When selected, you can perform actions on the selected Email(s).</p>\r\n<p><img src=\"images/articles/mail-view-select.jpg\" /></p>\r\n<p> </p>\r\n<h3>Page Navigation:</h3>\r\n<p><img src=\"images/articles/mail-navbar-left.jpg\" /></p>\r\n<p>Using the Page Navigation Bar allows you to quickly move between pages of emails.</p>\r\n<p><img src=\"images/articles/mail-navbar-left-first.jpg\" /> Moves to the First Page of Emails</p>\r\n<p><img src=\"images/articles/mail-navbar-left-previous.jpg\" /> Moves to the Previous Page of Emails</p>\r\n<p><img src=\"images/articles/mail-navbar-left-pageselect.jpg\" /> Entering a number and hitting \'Enter\' will Move to the desired Page.</p>\r\n<p><img src=\"images/articles/mail-navbar-left-next.jpg\" /> Moves to the Next Page of Emails</p>\r\n<p><img src=\"images/articles/mail-navbar-left-last.jpg\" /> Moves to the Last Page of Emails</p>\r\n<p><img src=\"images/articles/mail-navbar-left-refresh.jpg\" /> Refreshes the Page</p>\r\n<h3>Right-Click Actions:</h3>\r\n<p>Right-Click actions are available on any Email listed in the Mail View</p>\r\n<p><img src=\"images/articles/mail-rightclick-menu.jpg\" /></p>\r\n<p><strong>Open</strong></p>\r\n<p>The \'Open\' action opens the selected email in a new Tab.</p>\r\n<p><strong>Open in New Window</strong></p>\r\n<p>The \'Open in New Window\' action opens the selected email in a new Window.</p>\r\n<p><strong>Delete</strong></p>\r\n<p>The \'Delete\' action moves the selected email to the Trash Folder.</p>\r\n<p><strong>Move To</strong></p>\r\n<p>The \'Move To\' action brings up a menu of Folders you can move the selected email to.</p>\r\n<p><strong>Add Sender to Contacts</strong></p>\r\n<p>The \'Add Sender to Contacts\' action brings up a \'New Contact\' window with the Name fields and Email field pre-populated with the Sender\'s information.</p>\r\n<p><strong>Reply</strong></p>\r\n<p>The \'Reply\' action brings up the Email Composition window with the Sender\'s address populated in the \'To:\' Field.</p>\r\n<p><strong>Reply to All</strong></p>\r\n<p>The \'Reply to All\' action brings up the Email Composition window with the Sender\'s and all Recipients\' addresses populated in the \'To:\' Field.</p>\r\n<p><strong>Forward</strong></p>\r\n<p>The \'Forward\' action brings up the Email Composition window with the Subject and the Body of the original message included.</p>\r\n<p><strong>Move to Spam</strong></p>\r\n<p>The \'Move to Spam\' action moves the selected message to the \'Spam\' folder and creates an automatic spam filter for anything from the Sender\'s email address.</p>\r\n<p><strong>Mark as Unread</strong></p>\r\n<p>The \'Mark as Unread\' action makes the selected message appear as though it has not been read, displaying the item as bolded.</p>\r\n<p><strong>Flag / Clear Flag</strong></p>\r\n<p>The \'Flag\' action marks the selected item with a visual red flag.  The \'Clear Flag\' action removes that visual cue if it existed previously.</p>','',1,8,0,15,'2009-09-10 20:45:13',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-10 20:45:13','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,11,'','',0,0,''),(80,'Configuring Blackberry For Email','accessing-hyperdrive','','<p><strong><span style=\"font-size: 12pt;\">Adding an Account</span></strong></p>\r\n<span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 10pt;\"><span style=\"font-size: 11pt;\">\r\n<p class=\"MsoNormal\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 10pt;\"><span style=\"font-size: 11pt;\">To configure IMAP access for your BlackBerry, just follow these steps:</span><o:p></o:p></span></span></p>\r\n<ol type=\"1\">\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">From your BlackBerry home screen, select the <strong><span style=\"font-family: Arial;\">BlackBerry Set-up</span></strong> icon, and choose <strong><span style=\"font-family: Arial;\">Personal Email Set-up</span></strong>. (On older devices, just look for the <strong><span style=\"font-family: Arial;\">Personal Email Set-up</span></strong> icon.) <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">Select <strong><span style=\"font-family: Arial;\">Personal Email Set-up</span></strong>. <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">Accept Terms and Conditions. <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">On the \'Email Account Set-up\' page, enter <strong>your full email address</strong> (including \'@your_company.hyperoffice.com’ or \'@your_domain.com\') but just add an <strong>‘x’</strong> to the \'Password:\' field. Select <strong><span style=\"font-family: Arial;\">Next</span></strong>. <br /><br /></span></span><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\"><em>- This Step is required to force the Blackberry device to provide the following prompts.  After this step, when prompted for your password use your normal HyperOffice password to complete the setup.</em><br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">You\'ll see a screen that says \'We were unable to configure [username@your_domain.com].\' Select <strong><span style=\"font-family: Arial;\">I will provide the settings to add this email account</span></strong>, then <strong><span style=\"font-family: Arial;\">Next</span></strong>. <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">Select <strong><span style=\"font-family: Arial;\">Internet Service Provider Email (POP/IMAP)</span></strong>, then <strong><span style=\"font-family: Arial;\">Next</span></strong>. <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">Select <strong><span style=\"font-family: Arial;\">I will provide the settings to add this email account</span></strong>, then <strong><span style=\"font-family: Arial;\">Next</span></strong>. <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">You\'ll see \'The BlackBerry Internet Service could not configure [username@your_domain.com] email account.\' Select <strong><span style=\"font-family: Arial;\">Provide The Settings</span></strong> to continue. <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">In the \'User name:\' field, enter <strong>your full email address</strong> (including \'@your_domain.com\'). <span style=\"mso-spacerun: yes;\"> </span>Then enter <strong>your HyperOffice password</strong> in the \'Password:\' field. <br /><o:p></o:p></span></span></li>\r\n<li class=\"MsoNormal\" style=\"margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\"><span style=\"font-family: Arial;\"><span style=\"font-size: 10pt;\">In the \'Email server:\' field, enter <strong>\'imap.hyperoffice.com\'</strong>, then select <strong><span style=\"font-family: Arial;\">Next</span></strong>. If IMAP access was successfully configured, select <strong><span style=\"font-family: Arial;\">OK</span></strong>. </span></span></li>\r\n</ol>\r\n<p class=\"MsoNormal\"><span style=\"font-size: 10pt;\"><br />To review, the Blackberry Email Setup will prompt you for these details:</span></p>\r\n<p class=\"MsoNormal\"><span style=\"font-size: 10pt;\"><strong>Name:</strong> <Your Name><br /><strong>Email Address:</strong> <Your \"Send-As\" Email Address><br /><br /><strong>Incoming Mail Server (for POP):</strong> pop.hyperoffice.com<br /><strong>Incoming Mail Server (for IMAP):</strong> imap.hyperoffice.com<br /><strong>Username:</strong> <username>@<yourdomain.com><br /><strong>Password:</strong> <login password></span></p>\r\n</span></span></span>','',1,8,0,16,'2009-01-07 14:34:02',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-01-07 14:34:02','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(81,'Configuring iPhone For Email','accessing-hyperdrive','','<p><span style=\"font-size: 12pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #000000;\"><strong>CONFIGURING YOUR IPHONE<br /><br /></strong>1. Go to the <strong>Main Menu</strong> and select <strong>Settings</strong>.<br /><br />2. Scroll down and select <strong>Mail</strong>.<br /><br />3. Select <strong>Add Account</strong><br /><br />4. Select <strong>Other</strong>.<br /><br />5. Select which type of email account you want: <strong>IMAP</strong> or <strong>POP</strong> and add the following information to this page:<br /><br /><strong>Name:</strong> Your Name<br /><strong>Address:</strong> \\n // --><a href=\"mailto:youraddress@yourdomain.com\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">youraddress@yourdomain.com</span></span></a><br /><strong>Description:</strong> Short Description<br /><br /><strong>Incoming Mail Server (IMAP):</strong><br /><br /><strong>Host Name:</strong> imap.hyperoffice.com<br /><strong>Username:</strong> \\n // --><a href=\"mailto:youraddress@yourdomain.com\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">youraddress@yourdomain.com</span></span></a><br /><strong>Password:</strong> yourpassword<br /><br /><strong>Incoming Mail Server (POP):</strong><br /><br /><strong>Host Name:</strong> pop.hyperoffice.com<br /><strong>Username:</strong> \\n // --><a href=\"mailto:youraddress@yourdomain.com\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">youraddress@yourdomain.com</span></span></a><br /><strong>Password:</strong> yourpassword<br /><br /><strong>Outgoing Mail Server:</strong><br /><br /><em>If you have purchased Business Email, please contact us and we will provide the outgoing SMTP server. </em><br /><br />6. Click <strong>Save</strong>.<br /><br />7. Get back into the account and scroll to the bottom of that page and click <strong>Advanced</strong>. Add the following information on this page:</span></span></span><!--  var prefix = \'ma\' + \'il\' + \'to\';  var path = \'hr\' + \'ef\' + \'=\';  var addy51082 = \'youraddress\' + \'@\';  addy51082 = addy51082 + \'yourdomain\' + \'.\' + \'com\';  document.write( \'<a \' + path + \'\\\'\' + prefix + \':\' + addy51082 + \'\\\'>\' );  document.write( addy51082 );  document.write( \'<\\/a>\' );  //--> <!--  document.write( \'<span style=\"\\\" mce_style=\"\\\"      \'display: none;\\\'>\' ); // --><span style=\"display: none;\">This e-mail address is being protected from spambots. You need JavaScript enabled to view it <!--  document.write( \'</\' );  document.write( \'span>\' ); // --></span><!--  var prefix = \'ma\' + \'il\' + \'to\';  var path = \'hr\' + \'ef\' + \'=\';  var addy39406 = \'youraddress\' + \'@\';  addy39406 = addy39406 + \'yourdomain\' + \'.\' + \'com\';  document.write( \'<a \' + path + \'\\\'\' + prefix + \':\' + addy39406 + \'\\\'>\' );  document.write( addy39406 );  document.write( \'<\\/a>\' );  //--><!--  document.write( \'<span style=\"\\\" mce_style=\"\\\"      \'display: none;\\\'>\' ); // --><span style=\"display: none;\">This e-mail address is being protected from spambots. You need JavaScript enabled to view it <!--  document.write( \'</\' );  document.write( \'span>\' ); // --></span><!--  var prefix = \'ma\' + \'il\' + \'to\';  var path = \'hr\' + \'ef\' + \'=\';  var addy10356 = \'youraddress\' + \'@\';  addy10356 = addy10356 + \'yourdomain\' + \'.\' + \'com\';  document.write( \'<a \' + path + \'\\\'\' + prefix + \':\' + addy10356 + \'\\\'>\' );  document.write( addy10356 );  document.write( \'<\\/a>\' );  //--><!--  document.write( \'<span style=\"\\\" mce_style=\"\\\"      \'display: none;\\\'>\' ); // --><span style=\"display: none;\">This e-mail address is being protected from spambots. You need JavaScript enabled to view it <!--  document.write( \'</\' );  document.write( \'span>\' ); // --></span></p>\r\n<p><span style=\"font-size: 12pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #000000;\"><strong><span style=\"color: #ff0000;\">NOTE</span>:</strong> If you receive a message stating the iPhone could not connect using SSL, choose \'Yes\' to try again without SSL.  The message may pop up a second time.  If it does not work, simply save the account, and confirm the settings below:<br /><br /><strong>POP SETTINGS:</strong><br /><br /><strong>Deleted Messages:</strong><br /><br /><strong>Remove:</strong> After one week<br /><br /><strong>Incoming Settings:</strong><br /><br /><strong>Use SSL:</strong> OFF<br /><strong>Authentication:</strong> Password<br /><strong>Delete from server:</strong> Seven days<br /><strong>Server port:</strong> 110<br /><br /><strong>Outgoing Settings:</strong><br /><br /><strong>Use SSL:</strong> Off<br /><strong>Authentication:</strong> Password<br /><strong>Server port:</strong> 587<br /><br /><strong>IMAP SETTINGS:</strong><br /><br /><strong>Mailbox Behaviors:<br /></strong><br /><strong>Drafts Mailbox:</strong> As desired<br /><strong>Sent Mailbox:</strong> As desired<br /><strong>Deleted Mailbox:</strong> As desired<br /><br /><strong>Deleted Messages:<br /></strong><br /><strong>Remove:</strong> After one week<br /><br /><strong>Incoming Settings:</strong><br /><br /><strong>Use SSL:</strong> Off<br /><strong>Authentication:</strong> Password<br /><strong>IMAP Path Prefix:</strong> /<br /><strong>Server Port:</strong> 143<br /><br /><strong>Outgoing Settings:</strong><br /><br /><strong>Use SSL:</strong> Off<br /><strong>Authentication:</strong> Password<br /><strong>Server Port:</strong> 587</span></span></span></p>\r\n<p><span style=\"font-size: 12pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #000000;\">If you\'re still having trouble, please visit the <a href=\"http://support.apple.com/kb/TS1426?viewlocale=en_US\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Apple IPhone Support page</span></span></a> to find out what to do if you are unable to send or receive Mail.</span></span></span></p>','',1,8,0,16,'2010-05-19 22:15:50',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2010-05-19 22:15:50','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(82,'Checking the Status of MX Record Change','accessing-hyperdrive','','<p>Here are steps you can take to make sure you have set up your DNS configuration correctly. <strong>Please be aware the changes may not show up for 48 hours after you make them</strong>. The example here is with a fictitous company called <a href=\"http://www.NetResultsGlobal.com\">www.NetResultsGlobal.com</a>. They have set up a CNAME pointing office.netresultsglobal.com to customurl.hyperoffice.com and an MX record pointing to custommail.hyperoffice.com.</p>\r\n<ol>\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Click on the Windows Start button</span></span><a></a> Click on RUN.</li>\r\n<br /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">In the Open box, type CMD</span></span><a></a> This opens up a command prompt.</li>\r\n<br /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Type nslookup and press enter.</span></span><a></a> You should see a > sign.</li>\r\n<br /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">enter \"set type=mx\" (no quotes).</span></span><a></a> This will allow you to check MX records.</li>\r\n<br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">type in your domain name</span></span><a></a> Make sure you are spelling it correctly and there are NO subdomains (www, mail, etc).</li>\r\n<br /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">verify it is pointing to custommail.hyperoffice.com</span></span><a></a> You should see your domain name, MX preference, then Mail Exchanger = custommail.hyperoffice.com. If you do not see this, go back to your DNS configuration and make the correct changes. If you see any other MX records, go back to your DNS configuration and delete them.</li>\r\n</ol>','',1,8,0,17,'2009-12-09 23:26:42',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-12-09 23:26:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,0,''),(83,'Pointing Domain E-mail to HyperOffice (MX Setup)','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>IMPORTANT:</strong> These instructions should only be followed if you have purchased Business Email and have spoken with a Support Representative.  Making this change will force ALL new incoming mail to the HyperOffice servers. </span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">To ensure a smooth transition with no downtime, please make sure you have an Alias or User in your Portal that corresponds to any current, active email addresses at your domain. </span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">We also recommend performing this switch on a Friday or Saturday as some web hosts can take up to 48 hours to have their MX records propogate completely.</span></p>\r\n<p><strong><span style=\"font-size: 12pt;\">MX Record Setup</span></strong></p>\r\n<p>1.  Log in to your account at your Domain Registrar or Web Host that controls your DNS Settings.<br /><br />2.  Look for a section that says <strong>DNS Controls</strong>. You may have to select the domain you will be modifying before you can see the DNS controls section.<br /><br />3.  Look for a section that says <strong>Add MX record</strong>, <strong>Configure MX records</strong>, or <strong>Email Settings</strong>. You want to add an MX record for the \"<strong>@</strong>\" domain/hostname that points to \"<strong>custommail.hyperoffice.com</strong>\". Set a priority/preference of <strong>10</strong>.  Save your settings.<br /><br />5.  While in the MX records section, <strong>DELETE ALL OTHER MX RECORDS</strong>. This will make sure that all mail goes to your HyperOffice account.<br /><br />6.  Log out and you are done. Please note that it takes up to 48 hours for the changes to take place. After this time period, if you cannot log in or receive Email, follow <a href=\"index.php?option=com_content&view=article&id=467:checking-the-status-of-your-mx-and-cname-records&catid=42:hosted-email&Itemid=8\">these instructions </a>to check your settings.</p>','',1,8,0,17,'2009-02-11 22:00:41',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-02-11 22:00:41','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,''),(84,'Add an Event','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can <strong>add and event</strong> your calendar in a Monthly, Weekly, Daily, or List View. <br />Within any view, you can select to add, modify or delete an event.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>ADD AN EVENT</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Personal Calendar, click on the <strong>New</strong> button in the Calendar toolbar.<br /><br /><img src=\"images/calendar/newshrdcalndr.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event</strong> option.<br /><br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens.<br /></span><br /><img src=\"images/calendar/Caledar1.gif\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Fill in the <strong>Pertinant Information.<br /><br /></strong></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click <strong>Save.</strong></span></li>\r\n</ol><strong>LINK AN EVENT TO AN ITEM</strong><br /><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Linked Items</strong> tab:<br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You may link to a new items<br /><br /> <img src=\"images/calendar/linknewitem.jpg\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">or existing items.</span><br /><br /><img src=\"images/calendar/linkcalendar.gif\" /></li>\r\n</ul>\r\n</li>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click<strong> Save </strong> button to save the contact and close the Create a New Contact window, <br />or c</span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">lick on the <strong>Cancel</strong> button to cancel the current action and return to the My Contacts page without saving any data.</span></p>\r\n</li>\r\n</ol>\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-18 13:47:06',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 13:47:06','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','Add Event Link Item',0,0,''),(85,'Calendar Overlay','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar Overlay function is a convenient way of looking at all the events in one place instead of accessing your personal calendar or the group calendars separately in order to create a list of all the events. It is also a very helpful feature to use when organizing meetings or functions with other members on your team.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can overlay your personal and/or the group(s) calendar in one view using the Calendar Overlay function. Selecting this option will enable you to look at all the events scheduled for the calendar view that is currently active by the month, week, or day.</span></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\"><strong>VIEW CALENDAR OVERLAY</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">From your Personal Calendar, locate the <strong>calendar tree</strong>.<br /><br /></span><img src=\"images/calendar/calendartreeview.jpg\" /><br /><br /><span style=\"font-family: arial,helvetica,sans-serif;\"></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Expand the Personal calendar to view the <strong>Calendar Shares</strong>, if desired.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Expand the Groups calendars to the <strong>Shared Group Calendars</strong>, if desired.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Select the <strong>check boxes</strong> next to the calendar names to view them in overlay mode.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif;\">Right click on a calendar name and select the<strong> Show only this calendar</strong> option to only view the events from that calendar.</span><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #800000;\"><strong><br /><br /></strong></span></span><img src=\"images/calendar/showonlycalendar.jpg\" /><br /><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #800000;\"><strong><br />Note</strong>: </span>Calendars can be differentiated by selecting different colors to mark each calendar.</span></li>\r\n</ol><br /><span style=\"font-family: arial,helvetica,sans-serif;\"><strong>SELECT A COLOR TO MARK CALENDAR</strong></span> <ol>\r\n<li>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\">Right click on a <strong>calendar name</strong> to view the calendar palette.</span><span style=\"font-family: arial,helvetica,sans-serif;\">Select a <strong>color </strong>from the palette.</span><span style=\"font-family: arial,helvetica,sans-serif;\">Now all calendar events from that calendar will be displayed in the choosen color.</span></p>\r\n</li>\r\n</ol>','',-2,9,0,18,'2009-09-09 03:22:01',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 03:22:01','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'Calendar Overlay','',0,1,''),(86,'Calendar Overview','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Calendars give you three ways to keep track of your events and meetings. Personal calendars record events which remain private for each user.&nbsp; A user can then designate specific personal events to be shared with other users by creating Calendar Shares. Group Shared Calendars give users the ability to share calendar events and meetings with group members but keep them private from other groups.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><b>PERSONAL CALENDARS</b><br /></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Holds calendar events. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Most users will keep all of their calendar events private so that no other user will be able to access those events. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows users to keep track of their daily schedules, as well as group shared events and meetings, in separate calendars.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><b>GROUP SHARED CALENDARS</b><br /></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Holds calendar events and meetings. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Meetings are calendar events which allow users to send out invitations to the event. The calendar keeps track of the attendees and their responses to the invitation. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows group members to access the calendar and view events that pertain to the members of the group. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Portal users who are not members of the group would not be able to access the calendar.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><b>CALENDAR SHARES</b><br /></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows users to select specific personal calendar events to share with specific users. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows users to maintain their personal calendar and events but share out an important event with other users without having to create a new group or create a duplicate event in a shared calendar. For example, a sales manager has scheduled an event with a client in their personal calendar. She realizes that it would be good for two other sales managers to attend. Rather than create a new group specifically for these two sales managers, or place the event in a shared calendar for everyone to see, she can create a Calendar Share from her personal calendar. This allows her to share out only the specific event for the other two sales managers to see and no one else</span>.</li>\r\n</ul>\r\n<div id=\"refHTML\"></div>\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-09-09 03:21:10',62,'','2010-07-26 18:49:51',62,0,'0000-00-00 00:00:00','2009-09-09 03:21:10','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=1\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,0,'calendar overview shares events meetings','',0,8,'robots=\nauthor='),(87,'Create a Recurring Event','accessing-hyperdrive','','<p> </p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the method to create a recurring event.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">CREATE A RECURRING EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>New</strong> button in the Calendar Toolbar.<br /><br /></span><img src=\"images/calendar/newshrdcalndr.jpg\" alt=\"newshrdcalndr\" width=\"138\" height=\"78\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the<strong> Event</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">From the New Calendar Event window, enter in the <strong>appropriate information</strong> in the fields as necessary.<br /><br /></span><img src=\"images/calendar/Recurrence.gif\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Edit Recurrence</strong> button.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>appropriate Recurrence Pattern</strong>.<br /></span><br /><img src=\"images/calendar/RecurrenceSave.gif\" /></li>\r\n</ol> \r\n<ul>\r\n<li>None - Choose this option for no recurrence pattern.</li>\r\n<li>Daily - Choose when you would like the even to repeat.</li>\r\n<li>Weekly - Choose when you would like the event to repeat.  You can select the day of the week and how often it repeats.</li>\r\n<li>Monthly - Choose when you would like the event to repeat.  You can select the day of the month and how often it repeats.</li>\r\n<li>Yearly - Choose when you would like the even to repeat.  You can select the date or the day it repeats.</li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">6.  Select the <strong>date the recurrence ends</strong>, if necessary.</span></p>\r\n<p>7.  Click <strong>Save.</strong></p>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span> \r\n<ul>\r\n</ul>\r\n<span style=\"font-size: 10pt;\"><br /></span><!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-22 20:44:42',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 20:44:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'Recurring Event','',0,0,''),(88,'Delete a Calendar Event','accessing-hyperdrive','','<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">There are three ways to delete a Calendar Event.</span></p>\r\n<p><strong><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">DELETE A CALENDAR EVENT</span></strong></p>\r\n<ul>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using the Double Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Find the <strong>event</strong> you wish to delete from your Calendar View.<br /><br /></span><img height=\"103\" width=\"139\" src=\"images/calendar/locateevent.jpg\" alt=\"locateevent\" /><br /><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Double Click on the <strong>event</strong> to open the Edit Event Window.<br /><br /></span><img src=\"images/calendar/deleteevent.jpg\" /><br /><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <strong>Delete </strong>button at the bottom of the window.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using Right Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Find the <strong>event </strong>you wish to delete from you Calendar View.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Right Click on the <strong>event</strong><br /><br /></span><img src=\"images/calendar/rightclickdelete.jpg\" /><br /><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Select <strong>Delete</strong><br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using the Edit Button Option<br /><br /></span><ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <strong>List View</strong> button.<br /><br /><img src=\"images/calendar/listview.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Select the <strong>event </strong>you wish to delete.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <strong>Delete</strong> button located on the Calendar Toolbar.<br /><br /><img src=\"images/calendar/deletebutton.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted.<br /></span></li>\r\n</ol></li>\r\n</ul>\r\n<!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-22 02:22:58',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 02:22:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,3,''),(89,'Edit a Calendar Event','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">There are three ways to edit a Calendar Event.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">EDIT A CALENDAR EVENT</span></strong></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using the Double Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <strong>event </strong>you wish to modify from your Calendar View.<br /><br /><img src=\"images/calendar/findevent.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double Click on the <strong>event</strong> to open the Edit Event Window.<br /><br /></span><img src=\"images/calendar/calendar2.gif\" /><br /><br /><br /></li>\r\n</ol></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using Right Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <strong>event </strong>you wish to modify from you Calendar View.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Right Click on the <strong>event</strong>.<br /><br /><img src=\"images/calendar/rightclickevents.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Edit </strong>option to open the Edit Event Window.<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using the Edit Button Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>List View</strong> button.<br /><br /><img src=\"images/calendar/listview.jpg\" alt=\"listview\" width=\"52\" height=\"27\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>event</strong> you wish to edit.<br /><br /><img src=\"images/calendar/selecteventlistview.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Edit</strong> button located on the Calendar Toolbar.<br /><br /><img src=\"images/calendar/editbtn.jpg\" /></span></li>\r\n</ol></li>\r\n</ul>\r\n<!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-22 02:01:03',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 02:01:03','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(90,'Edit a Recurring Event','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the methos to Edit a Recurring Event.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">EDIT A RECURRING EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Locate the<strong> recurring event </strong>you wish to edit.<br /><br /></span><img src=\"images/calendar/locateevent.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on the <strong>event</strong> in the calendar view.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Confirmation window, choose the <strong>Yes</strong> option to edit the entire series, or choose the <strong>No</strong> option to only edit the particular event you have chosen.<br /><br /></span><img src=\"images/calendar/editwholeseries.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Make the necessary changes to your event.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">When ready, click on the <strong>Save </strong> button to save the changes and return to the Calendar view.<br /><br /></span><br /><img src=\"images/calendar/calendar3.gif\" /></li>\r\n</ol><input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-22 21:14:44',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 21:14:44','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(91,'Link an Item to a Calendar Event','accessing-hyperdrive','','<p style=\"padding-left: 30px;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the method used to link a HyperOffice item to a calendar event.</span></p>\r\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>LINK AN ITEM TO A CALENDAR EVENT</strong></span></p>\r\n<ol style=\"padding-left: 30px;\">\r\n<li><span style=\"font-size: 10pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\">Double click on your <strong>event</strong> to open the Edit Calendar Event window.</span><br /></span> <br /><img src=\"images/calendar/calendarplain.gif\" /> \r\n<ul>\r\n</ul>\r\n<span style=\"font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the<strong> Linked Items</strong> tab:<br /><br />You may link items to your calendar event from this tab.</span> </li>\r\n</ol> \r\n<ul style=\"padding-left: 30px;\">\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Link an existing Item</strong> button to link to an item that has already been added to the portal.</span> <br /></li>\r\n<li>Click on the <strong>Link a new Item</strong> to create a new HyperOffice item and link it to the event.<br /><br /><img src=\"images/calendar/linkedtab.gif\" /><br /></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\"> 3. </span></span>Once you have entered all the information for linking an item to your event, click on one of the following options from the General Tab:</p>\r\n<ul>\r\n<li>Click on the <strong>Save </strong>button to save the event and close the Edit Calendar Event window.</li>\r\n<li>Click on the <strong>Cancel</strong> button to cancel the current action and return to the MyCalendar page without saving any data.</li>\r\n</ul>\r\n<div style=\"padding-left: 30px;\" id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-22 23:59:22',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 23:59:22','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(92,'Print a Calendar View','accessing-hyperdrive','','<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">You can easily Print your Calendar from your Calendar View.</span></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><strong>PRINT CALENDAR</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">To print the Calendar in your current view, click on the <strong>Print </strong>button in the Calendar toolbar.<br /><br /><img height=\"27\" width=\"59\" src=\"images/ajax/generic_print.png\" alt=\"generic_print\" /><br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">A preview screen with your Calendar will appear along with the Print dialogue window.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the<strong> OK </strong>button when you are ready to print.</span></li>\r\n</ol>','',-2,9,0,18,'2009-08-23 02:45:08',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-23 02:45:08','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(93,'Schedule a Meeting','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Scheduling events as meetings allows you to create an event in your calendar, and send out invitations to the event as well. The attendees then have the opportunity to accept, reject or request a Reschedule the Meeting Invitation. The calendar also keeps track of the attendees responses.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">SCHEDULE A MEETING</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>New</strong> button in the toolbar.<br /><br /></span><img src=\"images/calendar/newshrdcalndr.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event </strong>option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in the <strong>details </strong>of your meeting.<br /><br /></span><img src=\"images/calendar/meeting1.gif\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Meeting</strong> tab.<br /><br /></span><img src=\"images/calendar/meeting2.gif\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>On</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can set the type of meeting by setting the Schedule as drop-down menu with these options: <br /><br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">A Meeting </span><br /><br /></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Audio Meeting<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Video Meeting<br /><br /></span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter a <strong>Location</strong> if neccesary.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter any <strong>additional instructions</strong> if neccessary.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can set the <strong>permissions</strong> for your attendees from the Attendees can options: </span><br /><br /> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Invite others<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">See the guest list<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Add comments<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Access linked items<br /></span></li>\r\n</ul>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></span> </li>\r\n<li>You can check to see which attendees are available by selecting <strong>Attendee Schedules:<br /><br /><br /></strong><img src=\"images/calendar/checksched.gif\" /><br /></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can select your <strong>attendees</strong> from your contacts and portal users. Choose the location of your attendees contact information:</span><br /><br /><img src=\"images/calendar/membershipdirectory.gif\" /><br /><br /> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Group Membership Directory<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Portal Members<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Contacts<br /><br /></span></li>\r\n</ul>\r\n</li>\r\n<li>C<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">heck off the <strong>names</strong> of the attendees.<br /><br /></span><img src=\"images/calendar/selectusers.gif\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Add </strong>button when ready.</span><br /><br /> </li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Repeat steps 11 - 14 to add attendees from other locations.<br /></span><br /><br /><img src=\"images/calendar/meeting2.gif\" /><br /><br /></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Save</strong> button to send out the meeting invitations.</span></li>\r\n</ol><input id=\"gwProxy\" type=\"hidden\" /><input id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>\r\n<span id=\"leoHighlights_iframe_modal_span_container\">\r\n<div style=\"border: 1px solid black; display: none; z-index: 32768; visibility: hidden; width: 394px; position: absolute; height: 40px; background-color: white;\" id=\"leoHighlights_iframe_modal_div_container\">\r\n<div style=\"z-index: 32768; left: 0px; background-image: url(chrome://shim/content/highlightsFilter-1/header.gif); width: 394px; position: absolute; top: 0px; height: 40px;\" id=\"leo_iFrame_closebar\"><a>\r\n<div style=\"left: 360px; width: 20px; position: absolute; top: 10px; height: 20px;\" id=\"leo_iFrame_close\"></div>\r\n</a></div>\r\n</div>\r\n</span><input id=\"gwProxy\" type=\"hidden\" /><input id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>\r\n<input id=\"gwProxy\" type=\"hidden\" /><input id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>\r\n<input id=\"gwProxy\" type=\"hidden\" /><input id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-30 18:49:25',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-30 18:49:25','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(94,'Sharing Personal Calendar Events','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can view your calendar in a Monthly, Weekly, Daily, or List View. Within any view, you can select to add, modify or delete an event. Your personal calendar events remain private from all other users. You can utilize Calendar Shares in order to allow specific users to specific events on your Personal Calendar. For more information on Calendar Shares review the Calendar Shares help article.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ACCESS YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Personal tab, click on the <strong>Calendar</strong> icon.<br /><br /></span><img src=\"images/calendar/calendaricon1.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page appears.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page is divided into two sections: <br /><br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img src=\"images/calendar/clndrshare.jpg\" /><br /><br />The left area shows a tree structure of your My Calendar, Group Shared Calendars which you are a member of, and your Calendar Share.<br /><br /></span> \r\n<ul>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Monthly, Weekly, Daily or List View</strong> buttons on your calendar toolbar to access that particular view.<br /><br /></span><img src=\"images/calendar/calndrviews.jpg\" /></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">CREATE A CALENDAR SHARE</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Check <strong>Calendar Share</strong> on the calendar tree.<br /><br /></span><img src=\"images/calendar/clndrshare.jpg\" /><br /><br /></li>\r\n<li>Click on <strong>New</strong> and select <strong>Shared Calendar</strong>,<br /><br /><img src=\"images/calendar/newshrdcalndr.jpg\" /><br /><br /></li>\r\n<li>Enter the <strong>Name</strong> of the Shared Calendar.<br /><br /><img src=\"images/calendar/calendarshares.gif\" /><br /><br /></li>\r\n<li>Select the <strong>User(s)</strong> you wish to share the calendar with and select the <strong>permissions</strong> allowed that user.<br /><br /></li>\r\n<li>Click <strong>Add</strong>.<br /><br /></li>\r\n<li>You may choose to make your calendar public by selecting <strong>Publish this calendar publicly.<br /><br /></strong></li>\r\n<li>Click <strong>Save.<br /><br /></strong></li>\r\n<li>Select the <strong>Notification</strong> tab.</li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ADD AN EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Calendar Share, click on the <strong>New </strong>button in the Calendar toolbar.<br /><br /><img src=\"images/calendar/newshrdcalndr.jpg\" alt=\"newshrdcalndr\" width=\"138\" height=\"78\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens. Enter in the <strong>pertinent information</strong>.<br /><br /></span><img src=\"images/calendar/calendar3.gif\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Save</strong> button, to save the new Event.<br /><br />Refer to the Add an Event article for more information.</span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">NAVIGATING YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Calendar arrows</strong> to advance your calendar.<br /><br /><img src=\"images/calendar/calarrows.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in a <strong>date</strong> in MM/DD/YYYY form to jump to a specific date in your calendar.</span></li>\r\n</ol>','',-2,9,0,18,'2009-09-13 19:25:21',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-13 19:25:21','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(95,'Use Calendars with Microsoft Outlook','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">HyperShare for Microsoft Outlook is for users who want the functionality of Microsoft Exchange, but don’t want to spend thousands of dollars installing, maintaining, and supporting it. HyperShare will let you keep using the Microsoft Outlook client - and synchronize Microsoft Outlook Calendars, Contacts, Tasks and more.<br /><br />HyperShare allows you to synchronize your personal and group shared calendars from your Microsoft Outlook client to your HyperOffice portal.</span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br />Here are some senarios in which HyperShare can help you make better use of HyperOffice in conjuction with Microsoft Outlook.</span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You occasionally need access to your Calendar in Microsoft Outlook, but you do not always have access to your computer. </span></li>\r\n</ol> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">By synchronizing your personal and group shared calendar events in Microsoft Outlook to HyperOffice, you will be able to access those events by logging into your portal, even without access to Outlook.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You would be able to gather event information on the road, enter them into HyperOffice, and synchronize them to your MicrosoftOutlook client at a later time.<br /></span> \r\n<ul>\r\n</ul>\r\n</li>\r\n</ul>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">2.  You have events which are in your Microsoft Outlook which need to be accessed by team members in your group </span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">By synchronizing your events with group shared calendars, you no longer need to update your team members when calendar events are modified. HyperShare will synchronize the edits you make within your Microsoft Outlook to the portal, allowing group members to access the updated information quickly and easily.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">For groups who have multiple users using MicrosoftOutlook to manage calendars, it is critical for all users to have access to the most updated version of event data. By synchronizing Microsoft Outlook to HyperOffice, you can be sure that all group members will have the latest information available for all your calendar events when they synchronize their Microsoft Outlook clients to HyperOffice.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Users with smart phones capable of web browsing can access their events through their smart phone when a computer is not available.</span></li>\r\n</ul>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">For more information on HyperShare, check out the Help articles on HyperShare. </span><br /><br />\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-29 22:20:44',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-29 22:20:44','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(96,'Using Calendar','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can view your calendar in a Monthly, Weekly, Daily, or List View. Within any view, you can select to add, modify or delete an event. Your personal calendar events remain private from all other users. You can utilize Calendar Shares in order to allow specific users to specific events on your Personal Calendar. For more information on Calendar Shares review the Using Calendar Shares help article.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ACCESS YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Personal tab, click on the <strong>Calendar icon</strong>.<br /><br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img src=\"images/calendar/calendaricon1.jpg\" alt=\"calendaricon1\" width=\"106\" height=\"69\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page appears.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page is divided into two sections: <br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />The left area shows a tree structure of your Calendar, Group Shared Calendars which you are a member of, and your Calendar Shares.<br /><br /><img src=\"images/calendar/calendartreeview.jpg\" alt=\"calendartreeview\" width=\"203\" height=\"89\" /><br /><br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Monthly, Weekly, Daily or List View</strong> buttons on your calendar toolbar to access that particular view.<br /><br /></span><img alt=\"calndrviews\" src=\"images/calendar/calndrviews.jpg\" width=\"238\" height=\"27\" /><br /></li>\r\n</ol><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> </span>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ADD AN EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Personal Calendar, click on the <strong>New</strong> button in the Calendar toolbar.<br /><br /></span><img alt=\"newshrdcalndr\" src=\"images/calendar/newshrdcalndr.jpg\" width=\"138\" height=\"78\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens. Enter in the<strong> pertinent information</strong>.<br /><br /></span><img src=\"images/calendar/sharecalendarsave.gif\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Save </strong>button, to save the new Event.<br /><br />Refer to the Add an Event article for more information.</span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">NAVIGATING YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the Calendar <strong>arrows</strong> to advance your calendar.<br /><br /></span><img alt=\"calarrows\" src=\"images/calendar/calarrows.jpg\" width=\"254\" height=\"60\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in a <strong>date</strong> in MM/DD/YYYY form to jump to a specific date in your calendar.<br /><br /></span><img src=\"images/calendar/monthdateyear.jpg\" /></li>\r\n</ol><input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-18 13:16:33',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 13:16:33','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(97,'Using Calendar Shares','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can view your calendar in a Monthly, Weekly, Daily, or List View. Within any view, you can select to add, modify or delete an event. Your personal calendar events remain private from all other users. You can utilize Calendar Shares in order to allow specific users to specific events on your Personal Calendar. For more information on Calendar Shares review the Calendar Shares help article.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ACCESS YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Personal tab, click on the <strong>Calendar</strong> icon.<br /><br /></span><img src=\"images/calendar/calendaricon1.jpg\" alt=\"calendaricon1\" width=\"106\" height=\"69\" /><br /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page appears.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page is divided into two sections: <br /><br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The left area shows a tree structure of your Calendar, Group Shared Calendars which you are a member of, and your Calendar Shares<br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span><img src=\"images/calendar/clndrshare.jpg\" alt=\"clndrshare\" width=\"204\" height=\"121\" /><br /><br /></li>\r\n</ul>\r\n</li>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></span>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Monthly, Weekly, Daily or List View</strong> buttons on your calendar toolbar to access that particular view.<br /><br /></span><img src=\"images/calendar/calndrviews.jpg\" alt=\"calndrviews\" width=\"238\" height=\"27\" /></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">CREATE A CALENDAR SHARE</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select <strong>New <br /><br /></strong></span><img src=\"images/calendar/newshrdcalndr.jpg\" alt=\"newshrdcalndr\" width=\"138\" height=\"78\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span></li>\r\n<li>Select <strong>Shared Calendar<br /><br /></strong></li>\r\n<li>Complete the <strong>Name</strong> of the Shared Calendar<br /><br /><img src=\"images/calendar/sharecalendarsave.gif\" /><br /><br /></li>\r\n<li>Select the <strong>Attendee</strong> and their corresponding <strong>Status<br /><br /></strong></li>\r\n<li>Click <strong>Add <br /><br /></strong></li>\r\n<li>Click <strong>Save<br /><br /></strong></li>\r\n<li>Select the <strong>Notifications</strong> tab<br /><br /><img src=\"images/calendar/sharenotifications.gif\" /><br /><br /></li>\r\n<li>Select how you would like to be <strong>notified<br /><br /></strong></li>\r\n<li>Click <strong>Save</strong><br /></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ADD AN EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Calendar Share, click on the <strong>New </strong>button in the Calendar toolbar.<br /><br /><img src=\"images/calendar/newshrdcalndr.jpg\" alt=\"newshrdcalndr\" width=\"138\" height=\"78\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens. Enter in the <strong>pertinent information</strong>.<br /><br /></span><img src=\"images/calendar/sharecalendarsave.gif\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Save </strong> button, to save the new Event.<br /><br />Refer to the Add an Event article for more information.</span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">NAVIGATING YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Calendar arrows</strong> to advance your calendar.<br /><br /><img src=\"images/calendar/calarrows.jpg\" alt=\"calarrows\" width=\"254\" height=\"60\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in a <strong>date</strong> in MM/DD/YYYY form to jump to a specific date in your calendar.</span></li>\r\n</ol><input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-24 03:46:24',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-24 03:46:24','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(98,'Using Shared Group Calendars','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can view your calendar in a Monthly, Weekly, Daily, or List View. Within any view, you can select to add, modify or delete an event. Shared Group Calendars allow members of a group to share calendar events amongst each other. This allows you to keep calendar events private from users who are not members of the group.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ACCESS YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Groups tab, click on the <strong>Group Memberships Icon</strong>, and select the group you wish to view.<br /><br /><img src=\"images/Forums/groupmembership.jpg\" alt=\"groupmembership\" height=\"96\" width=\"111\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Calendar icon</strong>.<br /><br /><img src=\"images/calendar/calendaricon1.jpg\" alt=\"calendaricon1\" height=\"69\" width=\"106\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Shared Calendar page appears.<br /><br /><img src=\"images/calendar/clndrshare.jpg\" alt=\"clndrshare\" height=\"121\" width=\"204\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page is divided into two sections: <br /><br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The left area shows a tree structure of your My Calendar, Group Shared Calendars which you are a member of, and your Calendar Shares.<br /><br /></span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Monthly, Weekly, Daily or List View</strong> buttons on your calendar toolbar to access that particular view.<br /><br /><img src=\"images/calendar/calndrviews.jpg\" alt=\"calndrviews\" height=\"27\" width=\"238\" /></span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ADD AN EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Shared Calendar, click on the <strong>New</strong> button in the Calendar toolbar.<br /><br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img src=\"images/calendar/newshrdcalndr.jpg\" alt=\"newshrdcalndr\" height=\"78\" width=\"138\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens. Enter in the <strong>pertinent information</strong>.<br /><br /><img src=\"images/calendar/savecloseedit.jpg\" alt=\"savecloseedit\" height=\"426\" width=\"551\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Save & Close</strong> button, to save the new Event.<br /><br />Refer to the Add an Event article for more information.</span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">NAVIGATING YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the Calendar<strong> arrows</strong> to advance your calendar.<br /><br /><img src=\"images/calendar/calarrows.jpg\" alt=\"calarrows\" height=\"60\" width=\"254\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in a <strong>date</strong> in MM/DD/YYYY form to jump to a specific date in your calendar.</span></li>\r\n</ol><!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-18 13:38:51',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 13:38:51','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(99,'View Calendar Events','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">From the Calendar View, you can select from a list of calendars you have access to in order to view them. You can also overlay multiple calendars to see their events in one view.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">SELECT A CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Open the Calendar View by clicking on the <strong>Calendar icon</strong> located under the Personal tab.<br /><br /><img src=\"images/calendar/calendaricon1.jpg\" alt=\"calendaricon1\" width=\"106\" height=\"69\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Calendar Tree, you will see a list consisting of the following calendars. <br /><br /><img src=\"images/calendar/calendartreeview.jpg\" alt=\"calendartreeview\" width=\"203\" height=\"89\" /><br /><br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Personal<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Groups<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Calendar Shares<br /><br /></span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Right click on the <strong>name</strong> of the calendar to expand its menu options. <br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><img src=\"images/calendar/showonlycalendar.jpg\" alt=\"showonlycalendar\" width=\"268\" height=\"217\" /><br /></span></li>\r\n</ol> \r\n<ul>\r\n<li> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Show only this calendar - allows you to view only the contents of the selected calendar.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Settings - allows you to setup notifications for changes made to the calendar.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Color Swatches - allow you to set the color tag for the calendar\'s events so that you can tell which items belong to which calendar when mutiple calendars are overlaid.</span></li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">4.   Click on the<strong> check boxes</strong> next to the calendar names in order to overlay multiple calendars and view their events at the same time.</span></p>\r\n<!--Session data-->\r\n<div id=\"refHTML\"></div>\r\n<!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,18,'2009-08-23 02:46:55',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-23 02:46:55','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(100,'Add an Event','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can <strong>add and event</strong> your calendar in a Monthly, Weekly, Daily, or List View. <br />Within any view, you can select to add, modify or delete an event.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>ADD AN EVENT</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Shared Calendar, click on the <strong>New</strong> button in the Calendar toolbar.<br /><br /><img src=\"images/calendar/newshrdcalndr.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event</strong> option.<br /><br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens.<br /></span><img alt=\"calendardetails\" src=\"images/calendar/calendardetails.jpg\" height=\"424\" width=\"552\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Fill in the <strong>Pertinant Information.<br /><br /></strong></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click <strong>Save.<br /><br /></strong></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Linked Items</strong> tab:</span> <br /><br /> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You may link to a new items</span><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> <img src=\"images/calendar/linknewitem.jpg\" /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">or existing items.<br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img src=\"images/calendar/linkexistingitem.jpg\" /></span><strong></strong></li>\r\n</ul>\r\n</li>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click<strong> Save & Close</strong> button to save the contact and close the Create a New Contact window, <br />or c</span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">lick on the <strong>Cancel</strong> button to cancel the current action and return to the My Contacts page without saving any data.</span></p>\r\n</li>\r\n</ol>\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-18 13:47:06',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 13:47:06','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(101,'Add an Event','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can <B>add an event</B> to your calendar in a Monthly, Weekly, Daily, or List View. <BR />Within any view, you can select to add, modify or delete an event.</SPAN></P>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><B><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">ADD AN EVENT</SPAN></B></SPAN></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Personal Calendar, click on the <B>New</B> button in the Calendar toolbar.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/newshrdcalndr.jpg\" mce_src=\"images/calendar/newshrdcalndr.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <B>Event</B> option.<BR /><BR /></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens.<BR /></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/Caledar1.gif\" mce_src=\"images/calendar/Caledar1.gif\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Fill in the <B>Pertinent Information.<BR /><BR /></B></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click <B>Save.</B></SPAN></LI></OL>\r\n<P><B><SPAN style=\"FONT-FAMILY: ; FONT-SIZE: small\" mce_style=\"font-size: small;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">LINK AN EVENT TO AN ITEM</SPAN></SPAN></B></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <B>Linked Items</B> tab:<BR /></SPAN>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You may link to a new item<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/linknewitem.jpg\" mce_src=\"images/calendar/linknewitem.jpg\" /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">or existing items.</SPAN><BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/linkcalendar.gif\" mce_src=\"images/calendar/linkcalendar.gif\" /></LI></UL></LI>\r\n<LI>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the<B> Save </B>button to save the contact and close the Create a New Contact window, <BR />or c</SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">lick on the <B>Cancel</B> button to cancel the current action and return to the My Contacts page without saving any data.</SPAN></P></LI></OL>\r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-18 13:47:06',62,'','2010-09-05 19:24:36',64,0,'0000-00-00 00:00:00','2009-08-18 13:47:06','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=0\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',14,0,2,'','Add Event Link Item',0,26,'robots=\nauthor='),(102,'Calendar Overlay','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar Overlay function is a convenient way of looking at all the events in one place instead of accessing your personal calendar or the group calendars separately in order to create a list of all the events. It is also a very helpful feature to use when organizing meetings or functions with other members on your team.</SPAN></P>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can overlay your personal and/or the group(s) calendar in one view using the Calendar Overlay function. Selecting this option will enable you to look at all the events scheduled for the calendar view that is currently active by the month, week, or day.</SPAN></P>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><STRONG><SPAN style=\"FONT-FAMILY: ; FONT-SIZE: small\" mce_style=\"font-size: small;\">VIEW CALENDAR OVERLAY</SPAN></STRONG></SPAN></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">From your Personal Calendar, locate the <STRONG>calendar tree</STRONG>.<BR /></SPAN><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/calendartreeview.jpg\" mce_src=\"images/calendar/calendartreeview.jpg\" /><BR /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Expand the Personal calendar to view the <STRONG>Calendar Shares</STRONG>.<BR /></SPAN><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Expand the Groups calendars to the <STRONG>Shared Group Calendars</STRONG>.<BR /></SPAN><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>check boxes</STRONG> next to the calendar names to view them in overlay mode.<BR /></SPAN><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Right click on a calendar name and select the<STRONG> Show only this calendar</STRONG> option to only view the events from that calendar.</SPAN></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"COLOR: #800000\" mce_style=\"color: #800000;\"><STRONG><BR /><BR /></STRONG></SPAN></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/showonlycalendar.jpg\" mce_src=\"images/calendar/showonlycalendar.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"COLOR: #800000\" mce_style=\"color: #800000;\"><STRONG><BR />Note</STRONG>: </SPAN>Calendars can be differentiated by selecting different colors to mark each calendar.</SPAN></LI></OL>\r\n<P><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><STRONG>SELECT A COLOR TO MARK CALENDAR</STRONG></SPAN></P>\r\n<OL>\r\n<LI>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">Right click on a <STRONG>calendar name</STRONG> to view the calendar palette.</SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">Select a <STRONG>color </STRONG>from the palette.</SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">Now all calendar events from that calendar will be displayed in the choosen color.</SPAN></P></LI></OL>','',1,9,0,19,'2009-09-09 03:22:01',64,'','2010-09-06 21:43:53',64,0,'0000-00-00 00:00:00','2009-09-09 03:22:01','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,3,'','',0,11,'robots=\nauthor='),(103,'Calendar Overview','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Calendars give you three ways to keep track of your events and meetings. Personal calendars record events which remain private for each user.  A user can then designate specific personal events to be shared with other users by creating Calendar Shares. Group Shared Calendars give users the ability to share calendar events and meetings with group members but keep them private from other groups.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>PERSONAL CALENDARS</strong><br /></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Holds calendar events. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Most users will keep all of their calendar events private so that no other user will be able to access those events. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows users to keep track of their daily schedules, as well as group shared events and meetings, in separate calendars.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>GROUP SHARED CALENDARS</strong><br /></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Holds calendar events and meetings. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Meetings are calendar events which allow users to send out invitations to the event. The calendar keeps track of the attendees and their responses to the invitation. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows group members to access the calendar and view events that pertain to the members of the group. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Portal users who are not members of the group would not be able to access the calendar.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>CALENDAR SHARES</strong><br /></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows users to select specific personal calendar events to share with specific users. </span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allows users to maintain their personal calendar and events but share out an important event with other users without having to create a new group or create a duplicate event in a shared calendar. For example, a sales manager has scheduled an event with a client in their personal calendar. She realizes that it would be good for two other sales managers to attend. Rather than create a new group specifically for these two sales managers, or place the event in a shared calendar for everyone to see, she can create a Calendar Share from her personal calendar. This allows her to share out only the specific event for the other two sales managers to see and no one else</span>.</li>\r\n</ul>\r\n<div id=\"refHTML\"></div>\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-09-09 03:21:10',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 03:21:10','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,2,''),(104,'Create a Recurring Event','accessing-hyperdrive','','<p> </p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the method to create a recurring event.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">CREATE A RECURRING EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>New</strong> button in the Calendar Toolbar.<br /><br /></span><img alt=\"newshrdcalndr\" src=\"images/calendar/newshrdcalndr.jpg\" height=\"78\" width=\"138\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the<strong> Event</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">From the New Calendar Event window, enter in the <strong>appropriate information</strong> in the fields as necessary.<br /><br /></span><img src=\"images/calendar/editrecurrence.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Edit Recurrence</strong> button.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>appropriate Recurrence Pattern</strong>.<br /><br /></span><img src=\"images/calendar/editrecurrence.jpg\" /></li>\r\n</ol> \r\n<ul>\r\n<li>None - Choose this option for no recurrence pattern.</li>\r\n<li>Daily - Choose when you would like the even to repeat.</li>\r\n<li>Weekly - Choose when you would like the event to repeat.  You can select the day of the week and how often it repeats.</li>\r\n<li>Monthly - Choose when you would like the event to repeat.  You can select the day of the month and how often it repeats.</li>\r\n<li>Yearly - Choose when you would like the even to repeat.  You can select the date or the day it repeats.</li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> 6.  Select the <strong>date the recurrence ends</strong>, if necessary.</span></p>\r\n<p>7.  Click <strong>Save & Close</strong></p>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span> \r\n<ul>\r\n</ul>\r\n<span style=\"font-size: 10pt;\"><br /></span><input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-22 20:44:42',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 20:44:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(105,'Create a Recurring Event','accessing-hyperdrive','','<P> </P>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the method to create a recurring event.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">CREATE A RECURRING EVENT</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>New</STRONG> button in the Calendar Toolbar.<BR /><BR /></SPAN><IMG alt=\"newshrdcalndr src=http://ajaxsupport.hypersupportonline.com/images/calendar/newshrdcalndr.jpg\" width=\"138 height=78 mce_src=images/calendar/newshrdcalndr.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the<STRONG> Event</STRONG> option.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">From the New Calendar Event window, enter in the <STRONG>appropriate information</STRONG> in the fields as necessary.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/Recurrence.gif\" mce_src=\"images/calendar/Recurrence.gif\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Edit Recurrence</STRONG> button.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <STRONG>appropriate Recurrence Pattern</STRONG>.<BR /></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/RecurrenceSave.gif\" mce_src=\"images/calendar/RecurrenceSave.gif\" /></LI></OL>\r\n<UL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">None - Choose this option for no recurrence pattern.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Daily - Choose when you would like the even to repeat.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Weekly - Choose when you would like the event to repeat. You can select the day of the week and how often it repeats.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Monthly - Choose when you would like the event to repeat. You can select the day of the month and how often it repeats.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Yearly - Choose when you would like the even to repeat. You can select the date or the day it repeats.</SPAN></SPAN></LI></UL>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">6.  Select the <STRONG>date the recurrence ends</STRONG>, if necessary.</SPAN></P>\r\n<P>7. <SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"> <SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click </SPAN><STRONG><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Save</SPAN>.</STRONG></SPAN></P>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></P>\r\n<UL></UL>\r\n<P><SPAN style=\"FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt;\"><BR /></SPAN></P>\r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-22 20:44:42',64,'','2010-09-05 19:41:50',64,0,'0000-00-00 00:00:00','2009-08-22 20:44:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,4,'Recurring Event','',0,2,'robots=\nauthor='),(106,'Delete a Calendar Event','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">There are three ways to delete a Calendar Event.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">DELETE A CALENDAR EVENT</span></strong></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using the Double Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <strong>event</strong> you wish to delete from your Calendar View.<br /><br /></span><img alt=\"locateevent\" src=\"images/calendar/locateevent.jpg\" height=\"103\" width=\"139\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double Click on the <strong>event</strong> to open the Edit Event Window.<br /><br /></span><img src=\"images/calendar/deleteevent.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Delete </strong>button at the bottom of the window.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The event is deleted<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using Right Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <strong>event </strong>you wish to delete from you Calendar View.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Right Click on the <strong>event</strong><br /><br /></span><img src=\"images/calendar/rightclickdelete.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select <strong>Delete</strong><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The event is deleted<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using the Edit Button Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>List View</strong> button.<br /><br /><img src=\"images/calendar/listview.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>event </strong>you wish to delete.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Delete</strong> button located on the Calendar Toolbar.<br /><br /><img src=\"images/calendar/deletebutton.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The event is deleted.<br /></span></li>\r\n</ol></li>\r\n</ul>\r\n<input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-22 02:22:58',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 02:22:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(107,'Delete a Calendar Event','accessing-hyperdrive','','<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">There are three ways to delete a Calendar Event.</span></p>\r\n<p><strong><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">DELETE A CALENDAR EVENT</span></strong></p>\r\n<ul>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using the Double Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Find the <strong>event</strong> you wish to delete from your Calendar View.<br /><br /></span><img height=\"103\" width=\"139\" src=\"images/calendar/locateevent.jpg\" alt=\"locateevent\" /><br /><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Double Click on the <strong>event</strong> to open the Edit Event Window.<br /><br /></span><img src=\"images/calendar/deleteevent.jpg\" /><br /><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <strong>Delete </strong>button at the bottom of the window.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using Right Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Find the <strong>event </strong>you wish to delete from you Calendar View.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Right Click on the <strong>event</strong><br /><br /></span><img src=\"images/calendar/rightclickdelete.jpg\" /><br /><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Select <strong>Delete</strong><br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using the Edit Button Option<br /><br /></span><ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <strong>List View</strong> button.<br /><br /><img src=\"images/calendar/listview.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Select the <strong>event </strong>you wish to delete.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <strong>Delete</strong> button located on the Calendar Toolbar.<br /><br /><img src=\"images/calendar/deletebutton.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted.<br /></span></li>\r\n</ol></li>\r\n</ul>\r\n<!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-22 02:22:58',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 02:22:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(108,'Delete a Calendar Event','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">There are three ways to delete a Calendar Event.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">DELETE A CALENDAR EVENT</SPAN></STRONG></P>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using the Double Click Option<BR /><BR /></SPAN>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Find the <STRONG>event</STRONG> you wish to delete from your Calendar View.<BR /><BR /></SPAN><IMG alt=\"locateevent src=http://ajaxsupport.hypersupportonline.com/images/calendar/locateevent.jpg\" width=\"139 height=103 mce_src=images/calendar/locateevent.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Double Click on the <STRONG>event</STRONG> to open the Edit Event Window.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/deleteevent.jpg\" mce_src=\"images/calendar/deleteevent.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <STRONG>Delete </STRONG>button at the bottom of the window.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted<BR /><BR /></SPAN></LI></OL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using Right Click Option<BR /><BR /></SPAN>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Find the <STRONG>event </STRONG>you wish to delete from you Calendar View.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Right Click on the <STRONG>event</STRONG><BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/rightclickdelete.jpg\" mce_src=\"images/calendar/rightclickdelete.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Select <STRONG>Delete</STRONG><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted<BR /><BR /></SPAN></LI></OL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Using the Edit Button Option<BR /><BR /></SPAN>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <STRONG>List View</STRONG> button.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/listview.jpg\" mce_src=\"images/calendar/listview.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Select the <STRONG>event </STRONG>you wish to delete.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">Click on the <STRONG>Delete</STRONG> button located on the Calendar Toolbar.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/deletebutton.jpg\" mce_src=\"images/calendar/deletebutton.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\">The event is deleted.<BR /></SPAN></LI></OL></LI></UL>\r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-22 02:22:58',64,'','2010-09-05 19:49:57',64,0,'0000-00-00 00:00:00','2009-08-22 02:22:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,5,'','',0,0,'robots=\nauthor='),(109,'Edit a Calendar Event','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">There are three ways to edit a Calendar Event.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">EDIT A CALENDAR EVENT</span></strong></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using the Double Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <strong>event </strong>you wish to modify from your Calendar View.<br /><br /><img src=\"images/calendar/findevent.jpg\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double Click on the <strong>event</strong> to open the Edit Event Window.<br /><br /><img src=\"images/modifyboardmtg.jpg\" height=\"400\" width=\"529\" /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using Right Click Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <strong>event </strong>you wish to modify from you Calendar View.<br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Right Click on the <strong>event</strong>.<br /><br /><img src=\"images/calendar/rightclickevents.jpg\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Edit </strong>option to open the Edit Event Window.<br /><br /></span></li>\r\n</ol></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using the Edit Button Option<br /><br /></span><ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>List View</strong> button.<br /><br /><img src=\"images/calendar/listview.jpg\" alt=\"listview\" height=\"27\" width=\"52\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>event</strong> you wish to edit.<br /><br /><img src=\"images/calendar/selecteventlistview.jpg\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Edit</strong> button located on the Calendar Toolbar.<br /><br /><img src=\"images/calendar/editbtn.jpg\" /></span></li>\r\n</ol></li>\r\n</ul>\r\n<!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-22 02:01:03',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 02:01:03','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(110,'Edit a Calendar Event','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">There are three ways to edit a Calendar Event.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">EDIT A CALENDAR EVENT</SPAN></SPAN></STRONG></P>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Using the Double Click Option</SPAN><BR /><BR /></SPAN>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <STRONG>event </STRONG>to modify from the Calendar View.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/findevent.jpg\" mce_src=\"images/calendar/findevent.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double Click on the <STRONG>event</STRONG> to open the Edit Event Window.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/calendar2.gif\" mce_src=\"images/calendar/calendar2.gif\" /><BR /><BR /><BR /></LI></OL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using Right Click Option<BR /><BR /></SPAN>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Find the <STRONG>event </STRONG>to modify from the Calendar View.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Right Click on the <STRONG>event</STRONG>.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/rightclickevents.jpg\" mce_src=\"images/calendar/rightclickevents.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <STRONG>Edit </STRONG>option to open the Edit Event Window.<BR /><BR /></SPAN></LI></OL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Using the Edit Button Option<BR /><BR /></SPAN>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>List View</STRONG> button.<BR /><BR /><IMG alt=\"listview src=http://ajaxsupport.hypersupportonline.com/images/calendar/listview.jpg\" width=\"52 height=27 mce_src=images/calendar/listview.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <STRONG>event</STRONG> to edit.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/selecteventlistview.jpg\" mce_src=\"images/calendar/selecteventlistview.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Edit</STRONG> button located on the Calendar Toolbar.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/editbtn.jpg\" mce_src=\"images/calendar/editbtn.jpg\" /></SPAN></LI></OL></LI></UL>\r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-22 02:01:03',64,'','2010-09-05 19:56:39',64,0,'0000-00-00 00:00:00','2009-08-22 02:01:03','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,6,'','',0,1,'robots=\nauthor='),(111,'Edit a Recurring Event','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the methos to Edit a Recurring Event.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">EDIT A RECURRING EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Locate the<strong> recurring event </strong>you wish to edit.<br /><br /></span><img src=\"images/calendar/locateevent.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on the <strong>event</strong> in the calendar view.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Confirmation window, choose the <strong>Yes</strong> option to edit the entire series, or choose the <strong>No</strong> option to only edit the particular event you have chosen.<br /><br /></span><img src=\"images/calendar/editwholeseries.jpg\" /><br /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Make the necessary changes to your event.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">When ready, click on the <strong>Save & Close</strong> button to save the changes and return to the Calendar view.<br /><br /></span><img src=\"images/calendar/savecloseedit.jpg\" /></li>\r\n</ol><input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-22 21:14:44',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 21:14:44','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(112,'Edit a Recurring Event','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes how to Edit a Recurring Event.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">EDIT A RECURRING EVENT</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Locate the<STRONG> recurring event </STRONG>you wish to edit.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/locateevent.jpg\" mce_src=\"images/calendar/locateevent.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Double click on the <STRONG>event</STRONG> in the calendar view.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Confirmation window, choose the <STRONG>Yes</STRONG> option to edit the entire series, or choose the <STRONG>No</STRONG> option to only edit the particular event you have chosen.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/editwholeseries.jpg\" mce_src=\"images/calendar/editwholeseries.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Make the necessary changes to your event.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">When ready, click on the <STRONG>Save </STRONG>button to save the changes and return to the Calendar view.<BR /><BR /></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/calendar3.gif\" mce_src=\"images/calendar/calendar3.gif\" /></LI></OL>\r\n<P><INPUT id=\"gwProxy\" type=\"hidden\" /></P>\r\n<P><INPUT id=\"jsProxy\" type=\"hidden\" /></P> \r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-22 21:14:44',64,'','2010-09-05 20:06:37',64,0,'0000-00-00 00:00:00','2009-08-22 21:14:44','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,7,'','',0,0,'robots=\nauthor='),(113,'Link an Item to a Calendar Event','accessing-hyperdrive','','<p style=\"padding-left: 30px;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the method used to link a HyperOffice item to a calendar event.</span></p>\r\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>LINK AN ITEM TO A CALENDAR EVENT</strong></span></p>\r\n<ol style=\"padding-left: 30px;\">\r\n<li><span style=\"font-size: 10pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\">Double click on your <strong>event</strong> to open the Edit Calendar Event window.<br /></span><br /></span> <br /><img src=\"images/ajax/cal_event_edit.png\" alt=\"cal_event_edit\" height=\"424\" width=\"550\" />\r\n<ul>\r\n</ul>\r\n<span style=\"font-family: arial,helvetica,sans-serif;\"><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the<strong> Linked Items</strong> tab:<br /><br />You may link items to your calendar event from this tab.</span> </li>\r\n</ol> \r\n<ul style=\"padding-left: 30px;\">\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Link an existing Item</strong> button to link to an item that has already been added to the portal.</span> <br /></li>\r\n<li>Click on the <strong>Link a new Item</strong> to create a new HyperOffice item and link it to the event.<br /><br /><img src=\"images/ajax/generic_linked.png\" alt=\"generic_linked\" height=\"409\" width=\"550\" /><br /></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\"> 3. </span></span>Once you have entered all the information for linking an item to your event, click on one of the following options from the General Tab:</p>\r\n<ul>\r\n<li>Click on the <strong>Save</strong> button to save the contact and continue editing the event.</li>\r\n<li>Click on the <strong>Save & Close</strong> button to save the event and close the Edit Calendar Event window.</li>\r\n<li>Click on the <strong>Cancel</strong> button to cancel the current action and return to the MyCalendar page without saving any data.</li>\r\n</ul>\r\n<div style=\"padding-left: 30px;\" id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-22 23:59:22',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-22 23:59:22','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(114,'Link an Item to a Calendar Event','accessing-hyperdrive','','<P style=\"PADDING-LEFT: 30px\" mce_style=\"padding-left: 30px;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This article describes the method used to link a HyperOffice item to a calendar event.</SPAN></P>\r\n<P style=\"PADDING-LEFT: 30px\" mce_style=\"padding-left: 30px;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">LINK AN ITEM TO A CALENDAR EVENT</SPAN></STRONG></SPAN></P>\r\n<OL style=\"PADDING-LEFT: 30px\" mce_style=\"padding-left: 30px;\">\r\n<LI><SPAN style=\"FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">Double click on your <STRONG>event</STRONG> to open the Edit Calendar Event window.</SPAN><BR /></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/calendarplain.gif\" mce_src=\"images/calendar/calendarplain.gif\" /> \r\n<UL></UL><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the<STRONG> Linked Items</STRONG> tab:<BR /><BR />You may link items to your calendar event from this tab.</SPAN> </LI></OL>\r\n<UL style=\"PADDING-LEFT: 30px\" mce_style=\"padding-left: 30px;\">\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Link an Existing Item</STRONG> button to link to an item that has already been added to the portal.</SPAN> <BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: ; FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Link a New Item</STRONG> to create a new HyperOffice item and link it to the event.<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/linkedtab.gif\" mce_src=\"images/calendar/linkedtab.gif\" /><BR /></LI></UL>\r\n<P><SPAN style=\"FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">3. </SPAN></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Once you have entered all the information for linking an item to your event, click on one of the following options from the General Tab:</SPAN></SPAN></P>\r\n<UL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Save </STRONG>button to save the event and close the Edit Calendar Event window.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Cancel</STRONG> button to cancel the current action and return to the My Calendar page without saving any data.</SPAN></SPAN></LI></UL>\r\n<DIV style=\"PADDING-LEFT: 30px\" id=\"refHTML mce_style=padding-left: 30px;\"></DIV>','',1,9,0,19,'2009-08-22 23:59:22',64,'','2010-09-05 20:16:25',64,0,'0000-00-00 00:00:00','2009-08-22 23:59:22','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,8,'','',0,0,'robots=\nauthor='),(115,'Print a Calendar View','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can easily Print your Calendar from your Calendar View.</SPAN></P>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><STRONG>PRINT CALENDAR</STRONG></SPAN></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">To print the Calendar in your current view, click on the <STRONG>Print </STRONG>button in the Calendar toolbar.<BR /><BR /><IMG alt=\"generic_print src=http://ajaxsupport.hypersupportonline.com/images/ajax/generic_print.png\" width=\"59 height=27 mce_src=images/ajax/generic_print.png\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">A preview screen with your Calendar will appear along with the Print dialogue window.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the<STRONG> OK </STRONG>button when you are ready to print.</SPAN></LI></OL>\r\n<P><INPUT id=\"gwProxy\" type=\"hidden\" /></P>\r\n<P><INPUT id=\"jsProxy\" type=\"hidden\" /></P> \r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-23 02:45:08',64,'','2010-09-05 20:27:34',64,0,'0000-00-00 00:00:00','2009-08-23 02:45:08','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,9,'','',0,0,'robots=\nauthor='),(116,'Schedule a Meeting','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Scheduling events as meetings allows you to create an event in your calendar, and send out invitations to the event as well. The attendees then have the opportunity to accept, reject or request a Reschedule the Meeting Invitation. The calendar also keeps track of the attendees responses.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">SCHEDULE A MEETING</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>New</STRONG> button in the toolbar.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/newshrdcalndr.jpg\" mce_src=\"images/calendar/newshrdcalndr.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <STRONG>Event </STRONG>option.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in the <STRONG>details </STRONG>of your meeting.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/meeting1.gif\" mce_src=\"images/calendar/meeting1.gif\" /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Meeting</STRONG> tab.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/meeting2.gif\" mce_src=\"images/calendar/meeting2.gif\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <STRONG>On</STRONG> option.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can set the type of meeting by setting the Schedule as drop-down menu with these options: <BR /><BR /></SPAN>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">A Meeting </SPAN><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Audio Meeting<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Video Meeting<BR /><BR /></SPAN></LI></UL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter a <STRONG>Location</STRONG> if neccesary.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter any <STRONG>additional instructions</STRONG> if neccessary.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can set the <STRONG>permissions</STRONG> for your attendees from the Attendees can options: </SPAN><BR /><BR />\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Invite others<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">See the guest list<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Add comments<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Access linked items<BR /></SPAN></LI></UL><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: ; FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">You can check to see which attendees are available by selecting </SPAN></SPAN><STRONG><SPAN style=\"FONT-FAMILY: ; FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">Attendee Schedules:<BR /></SPAN></SPAN><BR /><BR /></STRONG><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/checksched.gif\" mce_src=\"images/calendar/checksched.gif\" /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can select your <STRONG>attendees</STRONG> from your contacts and portal users. Choose the location of your attendees contact information:</SPAN><BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/membershipdirectory.gif\" mce_src=\"images/calendar/membershipdirectory.gif\" /><BR /><BR />\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Group Membership Directory<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Portal Members<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Contacts<BR /><BR /></SPAN></LI></UL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><FONT face=\"Verdana\">C</FONT>heck off the <STRONG>names</STRONG> of the attendees.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/selectusers.gif\" mce_src=\"images/calendar/selectusers.gif\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <STRONG>Add </STRONG>button when ready.</SPAN><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Repeat steps 11 - 14 to add attendees from other locations.<BR /></SPAN><BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/meeting2.gif\" mce_src=\"images/calendar/meeting2.gif\" /><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <STRONG>Save</STRONG> button to send out the meeting invitations.</SPAN></LI></OL>\r\n<P><INPUT id=\"gwProxy\" type=\"hidden\" /><INPUT id=\"jsProxy\" type=\"hidden\" /></P> \r\n<DIV id=\"refHTML\"></DIV>\r\n<P><SPAN id=\"leoHighlights_iframe_modal_span_container\">\r\n<DIV style=\"Z-INDEX: 32768; BORDER-BOTTOM: black 1px solid; POSITION: absolute; BORDER-LEFT: black 1px solid; BACKGROUND-COLOR: white; WIDTH: 394px; DISPLAY: none; HEIGHT: 40px; VISIBILITY: hidden; BORDER-TOP: black 1px solid; BORDER-RIGHT: black 1px solid\" id=\"leoHighlights_iframe_modal_div_container\" class=\"mceItemVisualAid\">\r\n<DIV style=\"BACKGROUND-IMAGE: url(chrome://shim/content/highlightsFilter-1/header.gif); Z-INDEX: 32768; POSITION: absolute; WIDTH: 394px; HEIGHT: 40px; TOP: 0px; LEFT: 0px\" id=\"leo_iFrame_closebar\" class=\"mceItemVisualAid\"><A>\r\n<DIV style=\"POSITION: absolute; WIDTH: 20px; HEIGHT: 20px; TOP: 10px; LEFT: 360px\" id=\"leo_iFrame_close\" class=\"mceItemVisualAid\"></DIV></A></DIV></DIV></SPAN><INPUT id=\"gwProxy\" type=\"hidden\" /><INPUT id=\"jsProxy\" type=\"hidden\" /></P> \r\n<DIV id=\"refHTML\"></DIV>\r\n<P><INPUT id=\"gwProxy\" type=\"hidden\" /><INPUT id=\"jsProxy\" type=\"hidden\" /></P> \r\n<DIV id=\"refHTML\"></DIV>\r\n<P><INPUT id=\"gwProxy\" type=\"hidden\" /><INPUT id=\"jsProxy\" type=\"hidden\" /></P> \r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-30 18:49:25',64,'','2010-09-05 20:34:32',64,64,'2010-09-06 21:47:36','2009-08-30 18:49:25','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,10,'','',0,3,'robots=\nauthor='),(117,'Sharing Personal Calendar Events','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can view your calendar in a Monthly, Weekly, Daily, or List View. Within any view, you can select to add, modify or delete an event. Your personal calendar events remain private from all other users. You can utilize Calendar Shares in order to allow specific users to specific events on your Personal Calendar. For more information on Calendar Shares review the Calendar Shares help article.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ACCESS YOUR CALENDAR</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Personal tab, click on the <STRONG>Calendar</STRONG> icon.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/calendaricon1.jpg\" mce_src=\"images/calendar/calendaricon1.jpg\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Personal Calendar page appears.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page is divided into two sections: <BR /><BR /></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/clndrshare.jpg\" mce_src=\"images/calendar/clndrshare.jpg\" /><BR /><BR />The left area shows a tree structure of your Personal Calendar, Group Shared Calendars which you are a member of, and your Calendar Share.<BR /><BR /></SPAN>\r\n<UL></UL></LI>\r\n<LI style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Monthly, Weekly, Daily or List View</STRONG> buttons on your calendar toolbar to access that particular view.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/calndrviews.jpg\" mce_src=\"images/calendar/calndrviews.jpg\" /></SPAN></SPAN></LI></OL>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">CREATE A CALENDAR SHARE</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Check <STRONG>Calendar Share</STRONG> on the calendar tree.<BR /></SPAN><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/clndrshare.jpg\" mce_src=\"images/calendar/clndrshare.jpg\" /><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on <STRONG>New</STRONG> and select <STRONG>Shared Calendar</STRONG>,<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/newshrdcalndr.jpg\" mce_src=\"images/calendar/newshrdcalndr.jpg\" /><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Enter the <STRONG>Name</STRONG> of the Shared Calendar.<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/sharecalendarscreen.jpg\" width=\"513\" /><BR /><BR /></LI>\r\n<LI style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>User(s)</STRONG> you wish to share the calendar with and select the <STRONG>permissions</STRONG> allowed that user.<BR /><BR /></SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click <STRONG>Add</STRONG>.<BR /><BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">You may choose to make your calendar public by selecting </SPAN></SPAN><STRONG style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Publish this calendar publicly.<BR /><BR /></SPAN></SPAN></STRONG></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click </SPAN></SPAN><STRONG style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Save.<BR /><BR /></SPAN></SPAN></STRONG></LI>\r\n<LI style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>Notification</STRONG> tab.</SPAN></SPAN></LI></OL>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ADD AN EVENT</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Calendar Share, click on the <STRONG>New </STRONG>button in the Calendar toolbar.<BR /><BR /><IMG alt=\"newshrdcalndr src=\" width=\"138 http:=http:\" ajaxsupport.hypersupportonline.com=\"ajaxsupport.hypersupportonline.com\" images=\"images\" calendar=\"calendar\" newshrdcalndr.jpg?=\"newshrdcalndr.jpg?\" ?=\"?\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <STRONG>Event</STRONG> option.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens.Click on the calendar share that is under Personal.  Enter in the <STRONG>pertinent information</STRONG>.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/sharedevent.jpg\" mce_src=\"images/calendar/sharedevent.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <STRONG>Save & Close</STRONG> button, to save the new Event.<BR /><BR />Refer to the Add an Event article for more information.</SPAN></LI></OL>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">NAVIGATING YOUR CALENDAR</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Calendar arrows</STRONG> to advance your calendar.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/calarrows.jpg\" mce_src=\"images/calendar/calarrows.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in a <STRONG>date</STRONG> in MM/DD/YYYY form to jump to a specific date in your calendar.</SPAN></LI></OL>','',1,9,0,19,'2009-09-13 19:25:21',64,'','2010-09-06 21:52:45',64,0,'0000-00-00 00:00:00','2009-09-13 19:25:21','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',5,0,11,'','',0,0,'robots=\nauthor='),(118,'Use Calendars with Microsoft Outlook','accessing-hyperdrive','','<ul>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">HyperShare for Microsoft Outlook is for&nbsp;users who want the functionality of Microsoft Exchange, but don’t want to spend thousands of dollars installing, maintaining, and supporting it. HyperShare&nbsp;will let you keep using the Microsoft Outlook client&nbsp;- and gives a mirrored synchronization of&nbsp;Microsoft Outlook Calendars,&nbsp;Contacts,&nbsp;Tasks,and Notes to your HyperOffice portal&nbsp;.<br /><br />HyperShare allows you to synchronize your personal and group shared calendars from your HyperOffice portal&nbsp;to your MS Outlook client.</span><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br />Here are some scenarios in which HyperShare can help you make better use of HyperOffice in conjuction with MS Outlook.</span></li></ul>\r\n<ol>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You occasionally need access to your Calendar in MS Outlook, but you do not always have access to your computer. </span></li></ol>\r\n<ul>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">By synchronizing your personal and group shared calendar events in MS Outlook to HyperOffice, you will be able to access those events by logging into your portal, even without access to Outlook.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You would be able to gather event information on the road, enter them into HyperOffice, and synchronize them to your Outlook client at a later time.<br /></span>\r\n<ul></ul></li></ul>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">2.&nbsp; You have events which are in your Outlook which need to be accessed by team members in your group </span></p>\r\n<ul>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">By synchronizing your events with group shared calendars, you no longer need to update your team members when calendar events are modified. HyperShare will synchronize the edits you make within your Outlook to the portal, allowing group members to access the updated information quickly and easily.<br /><br /></span></li>\r\n<li><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">For groups who have multiple users using MS Outlook to manage calendars, it is critical for all users to have access to the most updated version of event data. By synchronizing Outlook to HyperOffice, you can be sure that all group members will have the latest information available for all your calendar events when they synchronize their Outlook clients to HyperOffice.</span></li></ul>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\"><b><span style=\"color: rgb(255, 0, 0);\" mce_style=\"color: #ff0000;\">Note:</span></b>&nbsp; Users with smart phones capable of web browsing can access their events through their smart phone when a computer is not available.</span></span></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 10pt;\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">For more information on HyperShare, check out the Help articles on HyperShare. </span><br /><br /></p>\r\n<div id=\"refHTML\"></div>','',1,9,0,19,'2009-08-29 22:20:44',64,'','2010-09-07 16:41:47',62,0,'0000-00-00 00:00:00','2009-08-29 22:20:44','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,12,'','',0,0,'robots=\nauthor='),(119,'Using Calendar Shares','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The calendar can be viewed in a Monthly, Weekly, Daily, or List View. Within any view, an event can be added, modified or deleted. The Personal Calendar events remain private from all other users. Calendar Shares are utilized to allow specific users to view and/or change specific events on your Personal Calendar. For more information on Calendar Shares review the Calendar Shares help article.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ACCESS YOUR CALENDAR</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Personal tab, click on the <STRONG>Calendar</STRONG> icon.<BR /><BR /></SPAN><IMG alt=\"calendaricon1 src=http://ajaxsupport.hypersupportonline.com/images/calendar/calendaricon1.jpg\" width=\"106 height=69 mce_src=images/calendar/calendaricon1.jpg\" /><BR /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page appears.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page is divided into two sections: <BR /><BR /></SPAN>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The left area shows a tree structure of your Calendar, Group Shared Calendars which you are a member of, and your Calendar Shares<BR /></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN><IMG alt=\"clndrshare src=http://ajaxsupport.hypersupportonline.com/images/calendar/clndrshare.jpg\" width=\"204 height=121 mce_src=images/calendar/clndrshare.jpg\" /><BR /><BR /></LI></UL></LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></SPAN>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Monthly, Weekly, Daily or List View</STRONG> buttons on your calendar toolbar to access that particular view.<BR /><BR /></SPAN><IMG alt=\"calndrviews src=http://ajaxsupport.hypersupportonline.com/images/calendar/calndrviews.jpg\" width=\"238 height=27 mce_src=images/calendar/calndrviews.jpg\" /></LI></OL>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">CREATE A CALENDAR SHARE</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select <STRONG>New <BR /><BR /></STRONG></SPAN><IMG alt=\"newshrdcalndr src=http://ajaxsupport.hypersupportonline.com/images/calendar/newshrdcalndr.jpg\" width=\"138 height=78 mce_src=images/calendar/newshrdcalndr.jpg\" /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select </SPAN></SPAN><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Shared Calendar<BR /></SPAN></SPAN><BR /></STRONG></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Complete the <STRONG>Name</STRONG> of the Shared Calendar</SPAN></SPAN><BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/sharecalendarsave.gif\" mce_src=\"images/calendar/sharecalendarsave.gif\" /><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>Attendee</STRONG> and their corresponding </SPAN></SPAN><STRONG style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Status<BR /><BR /></SPAN></SPAN></STRONG></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click </SPAN></SPAN><STRONG style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Add <BR /><BR /></SPAN></SPAN></STRONG></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click </SPAN></SPAN><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Save<BR /></SPAN></SPAN><BR /></STRONG></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>Notifications</STRONG> tab<BR /><BR /></SPAN></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/sharenotifications.gif\" mce_src=\"images/calendar/sharenotifications.gif\" /><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select how you would like to be </SPAN></SPAN><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">notified<BR /></SPAN></SPAN><BR /></STRONG></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click <STRONG>Save</STRONG><BR /></SPAN></SPAN></LI></OL>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ADD AN EVENT</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Calendar Share, click on the <STRONG>New </STRONG>button in the Calendar toolbar.<BR /><BR /><IMG alt=\"newshrdcalndr src=http://ajaxsupport.hypersupportonline.com/images/calendar/newshrdcalndr.jpg\" width=\"138 height=78 mce_src=images/calendar/newshrdcalndr.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <STRONG>Event</STRONG> option.<BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens. Enter in the <STRONG>pertinent information</STRONG>.<BR /><BR /></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/calendar/sharecalendarsave.gif\" mce_src=\"images/calendar/sharecalendarsave.gif\" /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <STRONG>Save </STRONG>button, to save the new Event.<BR /><BR />Refer to the Add an Event article for more information.</SPAN></LI></OL>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">NAVIGATING YOUR CALENDAR</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <STRONG>Calendar arrows</STRONG> to advance your calendar.<BR /><BR /><IMG alt=\"calarrows src=http://ajaxsupport.hypersupportonline.com/images/calendar/calarrows.jpg\" width=\"254 height=60 mce_src=images/calendar/calarrows.jpg\" /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in a <STRONG>date</STRONG> in MM/DD/YYYY form to jump to a specific date in your calendar.</SPAN></LI></OL>\r\n<P><INPUT id=\"gwProxy\" type=\"hidden\" /></P>\r\n<P><INPUT id=\"jsProxy\" type=\"hidden\" /></P> \r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-24 03:46:24',64,'','2010-09-06 03:51:48',64,0,'0000-00-00 00:00:00','2009-08-24 03:46:24','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,13,'','',0,1,'robots=\nauthor='),(120,'Using Shared Group Calendars','accessing-hyperdrive','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">You can view your calendar in a Monthly, Weekly, Daily, or List View. Within any view, you can select to add, modify or delete an event. Shared Group Calendars allow members of a group to share calendar events amongst each other. This allows you to keep calendar events private from users who are not members of the group.</span></p>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ACCESS YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Groups tab, click on the <strong>Group Memberships Icon</strong>, and select the group you wish to view.<br /><br /><img src=\"images/Forums/groupmembership.jpg\" alt=\"groupmembership\" height=\"96\" width=\"111\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Calendar icon</strong>.<br /><br /><img src=\"images/calendar/calendaricon1.jpg\" alt=\"calendaricon1\" height=\"69\" width=\"106\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Shared Calendar page appears.<br /><br /><img src=\"images/calendar/clndrshare.jpg\" alt=\"clndrshare\" height=\"121\" width=\"204\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The Calendar page is divided into two sections: <br /><br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The left area shows a tree structure of your My Calendar, Group Shared Calendars which you are a member of, and your Calendar Shares.<br /><br /></span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the <strong>Monthly, Weekly, Daily or List View</strong> buttons on your calendar toolbar to access that particular view.<br /><br /><img src=\"images/calendar/calndrviews.jpg\" alt=\"calndrviews\" height=\"27\" width=\"238\" /></span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">ADD AN EVENT</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once in your Shared Calendar, click on the <strong>New</strong> button in the Calendar toolbar.<br /><br /></span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img src=\"images/calendar/newshrdcalndr.jpg\" alt=\"newshrdcalndr\" height=\"78\" width=\"138\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Select the <strong>Event</strong> option.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The New Calendar Event window opens. Enter in the <strong>pertinent information</strong>.<br /><br /><img src=\"images/calendar/savecloseedit.jpg\" alt=\"savecloseedit\" height=\"426\" width=\"551\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click the <strong>Save & Close</strong> button, to save the new Event.<br /><br />Refer to the Add an Event article for more information.</span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">NAVIGATING YOUR CALENDAR</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the Calendar<strong> arrows</strong> to advance your calendar.<br /><br /><img src=\"images/calendar/calarrows.jpg\" alt=\"calarrows\" height=\"60\" width=\"254\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Enter in a <strong>date</strong> in MM/DD/YYYY form to jump to a specific date in your calendar.</span></li>\r\n</ol><!--Session data-->\r\n<div id=\"refHTML\"></div>','',-2,9,0,19,'2009-08-18 13:38:51',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 13:38:51','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(121,'View Calendar Events','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">From the My Calendar View, you can select from a list of calendars that you want to view. You can also overlay multiple calendars to see their events in one view.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">SELECT A CALENDAR</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Open the My Calendar View by clicking on the <STRONG>Calendar icon</STRONG> located under the Personal tab.<BR /><BR /><IMG alt=\"calendaricon1 src=http://ajaxsupport.hypersupportonline.com/images/calendar/calendaricon1.jpg\" width=\"106 height=69 mce_src=images/calendar/calendaricon1.jpg\" /><BR /><BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Calendar Tree, you will see a list consisting of the following calendars. <BR /><BR /><IMG alt=\"calendartreeview src=http://ajaxsupport.hypersupportonline.com/images/calendar/calendartreeview.jpg\" width=\"203 height=89 mce_src=images/calendar/calendartreeview.jpg\" /><BR /><BR /></SPAN>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Personal<BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Groups<BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Calendar Shares<BR /><BR /></SPAN></LI></UL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Right click on the <STRONG>name</STRONG> of the calendar to expand its menu options. <BR /></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><BR /><IMG alt=\"showonlycalendar src=http://ajaxsupport.hypersupportonline.com/images/calendar/showonlycalendar.jpg\" width=\"268 height=217 mce_src=images/calendar/showonlycalendar.jpg\" /><BR /></SPAN></LI></OL>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Show only this calendar - allows you to view only the contents of the selected calendar.<BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Settings - allows you to setup notifications for changes made to the calendar.<BR /></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Color Swatches - allow you to set the color tag for the calendar\'s events so that you can tell which items belong to which calendar when mutiple calendars are overlaid.</SPAN></LI></UL>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif; FONT-SIZE: 10pt\" mce_style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">4.   Click on the<STRONG> check boxes</STRONG> next to the calendar names in order to overlay multiple calendars and view their events at the same time.</SPAN></P>\r\n<DIV id=\"refHTML\"></DIV>\r\n<DIV id=\"refHTML\"></DIV>','',1,9,0,19,'2009-08-23 02:46:55',64,'','2010-09-06 03:56:22',64,0,'0000-00-00 00:00:00','2009-08-23 02:46:55','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,14,'','',0,0,'robots=\nauthor='),(122,'Copy a File','accessing-hyperdrive','','<p>When managing your documents, it is easy to copy files to other document folders.</p>\r\n<p><strong>COPY A FILE</strong></p>\r\n<ol>\r\n<li>Select the <strong>file</strong> you wish to copy.<br /><br /><img src=\"images/Documents/rightclickcopy.jpg\" /><br /><br /></li>\r\n<li>Right click on the file, and select the <strong>Copy</strong> option.<br /><br /></li>\r\n<li>In the Move window, select the <strong>folder</strong> to copy the file to.<br /><br /><img src=\"images/copymovebox.jpg\" /><br /><br /></li>\r\n<li>Click on the <strong>Copy</strong> button.</li>\r\n</ol>','',-2,10,0,20,'2009-08-30 13:27:41',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-30 13:27:41','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(123,'Create a Folder','accessing-hyperdrive','','<p>From the Personal Documents area, users can create folders to hold documents and other folders for document management.</p>\r\n<p><strong>CREATE A FOLDER</strong></p>\r\n<ol>\r\n<li>There are two ways to create a folder in the documents area. <br /><br />\r\n<ul>\r\n<li>Click on the <strong>New Folder</strong> button in the document toolbar.<br /><br /><img src=\"images/newfolderbtn.jpg\" /><br /><br /></li>\r\n<li>Or, right-click on the location of the new folder in the document tree and select the <strong>Add</strong> option.<br /><br /><img src=\"images/Documents/folderrightclickadd.jpg\" /><br /><br /></li>\r\n</ul>\r\n</li>\r\n<li>Enter the name of the folder.<br /><br /><img src=\"images/Documents/namefolder.jpg\" /><br /><br /></li>\r\n<li>Click the <strong>Save & Close</strong> button to save the new folder and return to the folder view.</li>\r\n</ol>','',-2,10,0,20,'2009-09-09 03:25:47',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 03:25:47','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(124,'Delete a File','accessing-hyperdrive','','<p>When managing your documents, it is easy to delete documents from your folders.</p>\r\n<p><strong>DELETE A FILE</strong></p>\r\n<ol>\r\n<li>Select the <strong>file</strong> you wish to delete.<br /></li>\r\n<li>Click on the <strong>Delete</strong> button in the toolbar.<br /><br /><img src=\"images/deletebtn.jpg\" /><br /><br />or</li>\r\n</ol><ol>\r\n<li>Select the <strong>file</strong> you wish to delete.<br /></li>\r\n<li>Right click on the file, and choose the <strong>Delete</strong> option.<br /><br /><img src=\"images/deleterighclickfile.jpg\" /></li>\r\n</ol>','',-2,10,0,20,'2009-08-30 13:12:49',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-30 13:12:49','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,3,''),(125,'Delete a Folder','accessing-hyperdrive','','<p>When managing your documents, it is easy to delete folders from your folders.</p>\r\n<p><strong>DELETE A FOLDER</strong></p>\r\n<ol>\r\n<li>Select the <strong>folder</strong> you wish to delete.<br /></li>\r\n<li>Click on the <strong>Delete</strong> button in the toolbar.<br /><br /><img src=\"images/deletebtn.jpg\" /><br /><br />or </li>\r\n</ol><ol>\r\n<li>Select the <strong>folder</strong> you wish to delete.<br /></li>\r\n<li>Right click on the folder, and choose the <strong>Delete</strong> option.<br /><br /><img src=\"images/Documents/deleterightclick.jpg\" /></li>\r\n</ol>','',-2,10,0,20,'2009-08-30 13:21:17',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-30 13:21:17','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,8,''),(126,'Documents','accessing-hyperdrive','','<ul>\r\n<li><strong>PERSONAL DOCUMENTS</strong></li>\r\n<li><strong>GROUP DOCUMENTS</strong></li>\r\n<li><strong>HYPERDRIVE</strong></li>\r\n</ul>\r\n<div id=\"refHTML\"></div>\r\n<div id=\"refHTML\"></div>','',-2,10,0,20,'2010-05-23 22:05:29',62,'','2010-08-03 13:19:20',62,0,'0000-00-00 00:00:00','2010-05-23 22:05:29','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,0,'','',0,2,'robots=\nauthor='),(280,'Edit Projects and Tasks','edit-projects-and-tasks','','<object codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=10,0,32,18\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" type=\"application/x-shockwave-flash\" height=\"478\" width=\"534\" style=\"display: block; margin-left: auto; margin-right: auto;\">\r\n<param name=\"src\" value=\"media/tasks_edit_projects_and_tasks.swf\" /><embed height=\"478\" width=\"534\" src=\"media/tasks_edit_projects_and_tasks.swf\" type=\"application/x-shockwave-flash\"></embed>\r\n</object>','',1,11,0,22,'2010-08-03 13:53:59',62,'','2010-08-03 13:57:58',62,0,'0000-00-00 00:00:00','2010-08-03 13:53:59','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,2,'','',0,1,'robots=\nauthor='),(281,'Basic Project and Tasks Management','basic-project-and-tasks-management','','<object codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=10,0,32,18\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" type=\"application/x-shockwave-flash\" height=\"478\" width=\"534\" style=\"display: block; margin-left: auto; margin-right: auto;\">\r\n<param name=\"src\" value=\"media/tasks_basic_project_and_task_management.swf\" /><embed height=\"478\" width=\"534\" src=\"media/tasks_basic_project_and_task_management.swf\" type=\"application/x-shockwave-flash\"></embed>\r\n</object>','',1,11,0,22,'2010-08-03 13:58:08',62,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2010-08-03 13:58:08','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,2,'robots=\nauthor='),(127,'Link an Item to a Document','accessing-hyperdrive','','<p><span style=\"font-size: 10pt;\">This article describes the method used to link a HyperOffice item to a document.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>LINK AN ITEM TO A DOCUMENT</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Select on your document and click on the <strong>Details</strong> button in the tool bar to open the Document Details window.<br /><br /><img src=\"images/detailsbtn.jpg\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the <strong>Linked Items</strong> tab:<br /><br /><img height=\"29\" width=\"87\" src=\"images/tasks/linkeditemstab.jpg\" alt=\"linkeditemstab\" /><br /><br />You may link items to your document from this tab.<br /></span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Link an existing Item</strong> button to link to an item that has already been added to the portal.<br /><br /><img height=\"440\" width=\"559\" src=\"images/tasks/linkexistingitem.jpg\" alt=\"linkexistingitem\" /><br /></span></li>\r\n</ul>\r\n</li>\r\n<span style=\"font-size: 10pt;\"></span>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Link a new Item</strong> to create a new HyperOffice item and link it to the document.<br /><br /><img height=\"202\" width=\"149\" src=\"images/tasks/linknewitem1.jpg\" alt=\"linknewitem1\" /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Once you have entered all the information for linking an item to your document, click on one of the following options from the General Tab:<br /><br /><img height=\"29\" width=\"326\" src=\"images/tasks/saveoptions.jpg\" alt=\"saveoptions\" /></span>  </li>\r\n</ol>\r\n<ul>\r\n<li> \r\n<ul>\r\n<li> <span style=\"font-size: 10pt;\">Click on the <strong>Save</strong> button to save the contact and continue editing the details of your document.<br /></span><span style=\"font-size: 10pt;\"></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save & Close</strong> button to save the document details and close the Edit Document Details window.<br /></span><span style=\"font-size: 10pt;\"></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Cancel</strong> button to cancel the current action and return to the Documents page without saving any data.</span></li>\r\n</ul>\r\n</li>\r\n</ul>','',-2,10,0,20,'2009-08-23 00:21:59',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-23 00:21:59','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(128,'Move a File','accessing-hyperdrive','','<p>When managing your documents, it is easy to move files around your folders.</p>\r\n<p><strong>MOVE A FILE</strong></p>\r\n<ol>\r\n<li>Select the <strong>file</strong> you wish to move.<br /><br /><img src=\"images/movefile.jpg\" /><br /></li>\r\n<li>Right click on the file, and select the <strong>Move</strong> option.<br /></li>\r\n<li>In the Move window, select the <strong>folder</strong> to move the file to.<br /><br /><img src=\"images/Documents/movebox.jpg\" /><br /></li>\r\n<li>Click on the <strong>Move</strong> button.</li>\r\n</ol>','',-2,10,0,20,'2009-08-30 13:22:58',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-30 13:22:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(129,'Activate File Lock','accessing-hyperdrive','','<p style=\"\" mce_style=\"FONT-FAMILY: \"><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\"><span class=\"system-usrate\"></span>File lock allows you to keep other users from overwriting the file, moving the file, or deleting the file while the lock is activated. This can be used in collaboration projects where multiple users a tasked with making edits to a document. It prevents other users from making changes to a document while one is making their own edits.</span></span></p>\r\n<p><b style=\"\" mce_style=\"FONT-FAMILY: \"><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: small;\" mce_style=\"font-size: small;\">ACTIVATE FILE LOCK</span></span></b></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\">1.&nbsp;&nbsp;&nbsp; Right click on the file you wish to lock, and select the <b>Lock</b> option</span></span><br /><br /><img src=\"images/documents/filelock.jpg\" mce_src=\"images/documents/filelock.jpg\" alt=\"\"><br /><br /></p>\r\n<p style=\"padding-left: 30px;\" mce_style=\"padding-left: 30px;\"><span style=\"font-size: 14pt;\" mce_style=\"font-size: 14pt;\">• </span><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\">or from the Document Quick View window, click on the <b>Details</b> tab.</span></span></p><p style=\"padding-left: 30px;\" mce_style=\"padding-left: 30px;\"><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\"><br /></span></span><br /></p>\r\n<p><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\">2.&nbsp;&nbsp;&nbsp;&nbsp; Select the <b>File Lock On</b> option</span></span>.<br /><br /><img src=\"images/documents/quickviewlock.jpg\" mce_src=\"images/documents/quickviewlock.jpg\" border=\"0\"><br /></p>\r\n<p style=\"\" mce_style=\"FONT-FAMILY: \"><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\">3.&nbsp;&nbsp;&nbsp;&nbsp; Click on the <b>Save</b> button. </span></span></p><p style=\"\" mce_style=\"FONT-FAMILY: \"><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\"><br /></span></span></p><p style=\"\" mce_style=\"FONT-FAMILY: \"><span style=\"font-family: arial,helvetica,sans-serif;\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: x-small;\" mce_style=\"font-size: x-small;\"><span><br /></span></span></span></p><p><br /></p>','',1,10,0,21,'2009-08-30 19:15:36',64,'','2010-09-27 17:58:17',62,0,'0000-00-00 00:00:00','2009-08-30 19:15:36','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',10,0,2,'','',0,11,'robots=\nauthor='),(130,'Link an Item to a Document','accessing-hyperdrive','','<P style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">This article describes the method used to link a HyperOffice item to a document.</SPAN></SPAN></P>\r\n<P><SPAN style=\"FONT-SIZE: 12pt\" mce_style=\"font-size: 12pt;\"><STRONG>LINK AN ITEM TO A DOCUMENT</STRONG></SPAN></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select your document and click on the <STRONG>Details</STRONG> button in the toolbar to open the Document Details window.<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/detailsbtn.jpg\" mce_src=\"images/detailsbtn.jpg\" /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>Linked Items</STRONG> tab:<BR /></SPAN></SPAN><BR /><IMG alt=\"linkeditemstab src=http://ajaxsupport.hypersupportonline.com/images/tasks/linkeditemstab.jpg\" width=\"87\" /><BR /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">You may link items to your document from this tab.<BR /></SPAN></SPAN><BR />\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Link an Existing Item</STRONG> button to link to an item that has already been added to the portal.<BR /></SPAN></SPAN><BR /><IMG alt=\"linkexistingitem src=http://ajaxsupport.hypersupportonline.com/images/tasks/linkexistingitem.jpg\" width=\"559\" /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Link a New Item</STRONG> to create a new HyperOffice item and link it to the document.<BR /></SPAN></SPAN><BR /><IMG alt=\"linknewitem1 src=http://ajaxsupport.hypersupportonline.com/images/tasks/linknewitem1.jpg\" width=\"149\" /></LI></UL></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Once you have entered all the information for linking an item to your document, click on one of the following options from the <STRONG>General Tab</STRONG>:<BR /></SPAN></SPAN><BR /><IMG alt=\"saveoptions src=http://ajaxsupport.hypersupportonline.com/images/tasks/saveoptions.jpg\" width=\"326\" /> <BR /><BR />\r\n<UL>\r\n<LI style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Save </STRONG>button to save the contact and continue editing the details of your document.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Save & Close</STRONG> button to save the document details and close the Edit Document Details window.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \" mce_style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click<STRONG> </STRONG>on the <STRONG>Cancel</STRONG> button to cancel the current action and return to the Shared Documents page without saving any data.</SPAN></SPAN></LI></UL></LI></OL>','',1,10,0,21,'2009-08-23 00:55:53',62,'','2010-09-06 14:46:24',64,0,'0000-00-00 00:00:00','2009-08-23 00:55:53','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',5,0,3,'','',0,0,'robots=\nauthor='),(291,'Tickets','tickets','','<a href=\"tickets/open.html\">Open A Ticket</a><br /> <a href=\"tickets/check.html\">My Tickets</a>','',1,0,0,0,'2010-08-12 15:22:47',62,'','2010-10-02 03:11:19',62,62,'2010-10-08 19:12:29','2010-08-12 15:22:47','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,1,'','',0,11,'robots=\nauthor='),(352,'Email Search Filter (old video)','email-search-filter','','{swf;media/email_search_filter.swf;[changeparams]width=550;align=left;[/changeparams]}','',0,8,0,62,'2010-10-03 07:09:07',62,'','2010-10-03 07:10:35',62,0,'0000-00-00 00:00:00','2010-10-03 07:09:07','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,2,'','',0,1,'robots=\nauthor='),(353,'Sending and Receiving Mail (old video)','sending-and-receiving-mail','','{swf;media/email_send_receive_email.swf;[changeparams]width=550;align=left;[/changeparams]}','',0,8,0,62,'2010-10-03 07:11:30',62,'','2010-10-03 07:13:06',62,0,'0000-00-00 00:00:00','2010-10-03 07:11:30','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,1,'robots=\nauthor='),(131,'Set File Permissions','accessing-hyperdrive','','<P style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">In addition to setting folder permissions from the Group Management pages, you can set permissions for users on a file-by-file basis as well.</SPAN></SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">SET FILE PERMISSIONS</SPAN></STRONG></P>\r\n<OL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>file</STRONG> you wish to modify.<BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>Details</STRONG> button</SPAN></SPAN>.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/detailsbtn.jpg\" mce_src=\"images/detailsbtn.jpg\" /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">From the Document Quick View window, click on the <STRONG>Permissions</STRONG> tab.<BR /><BR /></SPAN></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/permissionsbox.jpg\" mce_src=\"images/Documents/permissionsbox.jpg\" /><BR /></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Change the permissions for the appropriate users.<BR /></SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Save & Close </STRONG>button.<BR /></SPAN></SPAN></LI></OL>','',1,10,0,21,'2009-08-30 19:29:29',64,'','2010-09-01 18:13:05',64,0,'0000-00-00 00:00:00','2009-08-30 19:29:29','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,4,'','',0,6,'robots=\nauthor='),(132,'Set File Versioning','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: ; FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">File versioning allows you to keep multiple revisions of the same file, so that you can revert back or track changes to previous versions of the file.</SPAN></SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">SET FILE VERSIONING</SPAN></STRONG></P>\r\n<OL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>file</STRONG>.<BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Selet the <STRONG>Details </STRONG>button.<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/detailsbtn.jpg\" mce_src=\"images/detailsbtn.jpg\" /><BR /></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>Versions</STRONG> tab.<BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Right click select the <STRONG>Turn Versioning On</STRONG> option.<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/fileversioningbox.jpg\" mce_src=\"images/Documents/fileversioningbox.jpg\" /><BR /><BR />  \r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">or from the Document Quick View window, click on the <STRONG>Versioning On</STRONG> option.<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/quickdetailsview.jpg\" mce_src=\"images/Documents/quickdetailsview.jpg\" /><BR /></LI></UL></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">After setting File Versioning on, click the <STRONG>Save & Close</STRONG> button.</SPAN></SPAN></LI></OL>\r\n<UL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">You will see the versions listed in the Version window.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Collapse All Versions, keeps the latest version and deletes all previous versions. This action cannot be recovered. Be cautious when utilizing this feature.</SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">There are 3 options in determining how many versions to keep. </SPAN></SPAN>\r\n<UL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Keep all Versions.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Keep a maximum number of versions.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Delete non-current versions older than.</SPAN></SPAN></LI></UL></LI></UL>\r\n<P> </P>','',1,10,0,21,'2009-08-30 19:00:16',64,'','2010-09-01 20:29:52',64,0,'0000-00-00 00:00:00','2009-08-30 19:00:16','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,6,'','',0,2,'robots=\nauthor='),(133,'Subscribe to Change Notifications','accessing-hyperdrive','','<P style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">By subscribing to Change Notifications, you will be sent an email when the file is modified, moved or deleted.</SPAN></SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">SUBSCRIBE TO CHANGE NOTIFICATIONS</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Right click on the file and select the <STRONG>Subscribe to Changes</STRONG> option</SPAN>.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/rightclicksubscribechanges.jpg\" mce_src=\"images/Documents/rightclicksubscribechanges.jpg\" /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Or from the Document Quick View window, click on the <STRONG>Details</STRONG> tab</SPAN></SPAN></LI></OL>\r\n<P>          <IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/rightclickdetails1.jpg\" mce_src=\"images/Documents/rightclickdetails1.jpg\" /></P>\r\n<UL>\r\n<UL>\r\n<LI><SPAN style=\"FONT-FAMILY: ; FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\">Select the <STRONG>Change Notifications On</STRONG> option.<BR /></SPAN></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/quickdetailsview.jpg\" mce_src=\"images/Documents/quickdetailsview.jpg\" /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Save & Close</STRONG> button</SPAN></SPAN>.</LI></UL></UL>','',1,10,0,21,'2009-08-30 19:10:02',64,'','2010-09-01 20:20:54',64,64,'2010-09-01 20:35:51','2009-08-30 19:10:02','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,5,'','',0,0,'robots=\nauthor='),(134,'Upload a File','accessing-hyperdrive','','<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">There are two ways to upload a file through your portal</SPAN></SPAN>.</P>\r\n<P><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">UPLOAD A FILE</SPAN></STRONG></P>\r\n<OL>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click the <STRONG>Upload File</STRONG> button in the toolbar.<BR /><BR /></SPAN></SPAN><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/uploadfilebtn.jpg\" mce_src=\"images/Documents/uploadfilebtn.jpg\" /><BR /><BR /><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">or<BR /><BR />Right click in an empty space in the Folder View window and select the<STRONG> Upload File</STRONG> option</SPAN></SPAN>.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/rightclickupload.jpg\" mce_src=\"images/Documents/rightclickupload.jpg\" /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">In the Upload File window, click on the <STRONG>Add</STRONG> button</SPAN></SPAN>.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/uploadfileaddbox.jpg\" mce_src=\"images/Documents/uploadfileaddbox.jpg\" /><BR /></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Locate the file you wish to upload on your computer.<BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the file and click the <STRONG>Open</STRONG> button</SPAN></SPAN>.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/Documents/openbtn.jpg\" mce_src=\"images/Documents/openbtn.jpg\" /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click the <STRONG>Upload</STRONG> button</SPAN></SPAN>.<BR /></LI></OL>','',1,10,0,21,'2009-08-30 13:32:27',64,'','2010-09-02 13:45:19',64,0,'0000-00-00 00:00:00','2009-08-30 13:32:27','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,7,'','',0,2,'robots=\nauthor='),(135,'Web versus Desktop Document Management','accessing-hyperdrive','','<P><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">HyperOffice Document Management streamlines the document management process. Documents can be shared online for collaboration between group members. Documents can be stored, organized, viewed, and modified with just an internet connection. HyperOffice offers two ways to access your documents. Users can access files by logging into their portal via a web browser. Users can also access files via HyperDrive which acts as a virtual folder from their desktop.</SPAN></P>\r\n<P><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">By accessing documents from the portal, users have the full suite of document management capabilities at their finger tips.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">WEB BASED DOCUMENT MANAGEMENT </SPAN></STRONG></P>\r\n<UL>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Document version control</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Permissions</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Change notifications</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Upload / Download files</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Create folders</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Move documents</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Document auditing</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">File lock</SPAN></LI></UL>\r\n<P><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">By using HyperDrive, users can access files on the portal through a virtual folder with the use of an internet connection. There is no need to login to the HyperOffice </SPAN><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">portal.</SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">DESKTOP DOCUMENT MANAGEMENT </SPAN></STRONG></P>\r\n<UL>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Drag and Drop files to and from HyperDrive and the desktop.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Microsoft Office documents can be opened directly from HyperDrive.</SPAN></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Files opened from HyperDrive are automatically locked while open and automatically unlocked when closed.</SPAN></LI></UL>','',1,10,0,21,'2009-09-09 03:33:30',64,'','2010-08-25 18:37:13',64,0,'0000-00-00 00:00:00','2009-09-09 03:33:30','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,8,'','',0,4,'robots=\nauthor='),(136,'Create a New Task','accessing-hyperdrive','','<p>You can create a new task in your My Tasks area. You can enter in the Subject, Description, Start/Due/Finish Dates as well as other pertinent information associated with your task.</p>\r\n<p><strong>CREATE A NEW TASK</strong></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">From the My Tasks Page, click on the <strong>New </strong>button.<br /><br /><img src=\"images/newtaskproject.jpg\" /><br /><br /> and select the <strong>Task </strong>option, or in a blank area of the page, click your right-mouse button and select the <strong>New Task</strong> option.<br /><br /><img src=\"images/tasks/newrightclick.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">The Create a New Task window appears. Fill in all of the appropriate information.<br /><br />From the General Tab:<br /><br /><img src=\"images/tasks/generaltab.jpg\" /><br /><br /></span> \r\n<table style=\"height: 952px;\" border=\"1\" width=\"445\">\r\n<tbody>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Subject</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Type the subject name for the task</span></td>\r\n</tr>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Description</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Enter in general information regarding the task.<br /></span></td>\r\n</tr>\r\n<tr>\r\n<td><span style=\"font-size: 10pt;\"><strong>Start Date</strong><br /></span></td>\r\n<td><span style=\"font-size: 10pt;\">Enter a start date by choosing the month, day and year.<br /></span></td>\r\n</tr>\r\n<tr>\r\n<td><span style=\"font-size: 10pt;\"><strong>Due Date</strong><br /></span></td>\r\n<td><span style=\"font-size: 10pt;\">Enter a due date by choosing the month, day and year, if necessary.<br /></span></td>\r\n</tr>\r\n<tr>\r\n<td><span style=\"font-size: 10pt;\"><strong>Finish Date</strong><br /></span></td>\r\n<td><span style=\"font-size: 10pt;\">Once the task is completed, you can set the finish date in this field. Enter in the </span><span style=\"font-size: 10pt;\">date by choosing the month, day and year, </span><span style=\"font-size: 10pt;\">if necessary.<br /></span></td>\r\n</tr>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Status</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Select the appropriate Status label for the task.<br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Not Begun</span></li>\r\n<li><span style=\"font-size: 10pt;\">In Progress</span></li>\r\n<li><span style=\"font-size: 10pt;\">Complete</span></li>\r\n<li><span style=\"font-size: 10pt;\">Waiting on Someone Else</span></li>\r\n<li><span style=\"font-size: 10pt;\">Suspended</span></li>\r\n</ul>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Priority</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Select the appropriate Priority level.<br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">High Priority</span></li>\r\n<li><span style=\"font-size: 10pt;\">Medium Priority</span></li>\r\n<li><span style=\"font-size: 10pt;\">Low Priority<br /></span></li>\r\n</ul>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td><span style=\"font-size: 10pt;\"><strong>% Completed</strong><br /></span></td>\r\n<td><span style=\"font-size: 10pt;\">Once the task is begun, you can keep tabs on the percentage completed by entering in the figure here.</span></td>\r\n</tr>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Milestone</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\"></span><span style=\"font-size: 10pt;\">Select this checkbox if you would like HyperOffice to track this task as a Milestone.</span><span style=\"font-size: 10pt;\"><br /></span></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<span style=\"font-size: 10pt;\"><br />From the Reminders tab:<br /><br /><img src=\"images/tasks/reminderstab.jpg\" /><br /><br /></span> \r\n<table style=\"height: 129px;\" border=\"1\" width=\"445\">\r\n<tbody>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Date</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Enter the date for your reminder.<br /></span></td>\r\n</tr>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Time</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Enter the time for your reminder</span></td>\r\n</tr>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Reminder</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Enter the name for your reminder.</span></td>\r\n</tr>\r\n<tr>\r\n<td><strong><span style=\"font-size: 10pt;\">Notes</span></strong></td>\r\n<td><span style=\"font-size: 10pt;\">Enter</span> <span style=\"font-size: 10pt;\">any notes for your reminder, if necessary.</span></td>\r\n</tr>\r\n<tr>\r\n<td><span style=\"font-size: 10pt;\"><strong>Notification Options</strong><br /></span></td>\r\n<td><span style=\"font-size: 10pt;\">Choose any combination of the following options:<br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Popup Reminder</span></li>\r\n<li><span style=\"font-size: 10pt;\">Show Reminder on Desktop</span></li>\r\n<li><span style=\"font-size: 10pt;\">Send E-mail to: Enter in the E-mail Address you would like to send the reminder to.<br /></span></li>\r\n</ul>\r\n</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<span style=\"font-size: 10pt;\"><br /></span><span style=\"font-size: 10pt;\"><br />From the Comments tab:<br /><br /><img src=\"images/tasks/commentstab.jpg\" /></span><span style=\"font-size: 10pt;\"><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Enter in any <strong>Comments </strong>if necessary.<br /></span></li>\r\n</ul>\r\n<p style=\"padding-left: 30px;\"><span style=\"font-size: 10pt;\">From the Linked Items tab:<br /><br /><img src=\"images/tasks/linkeditemstab.jpg\" /><br /><br />You may link items to your task from this tab.</span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Link an existing Item </strong>button to link to an item that has already been added to the portal.<br /><br /><img src=\"images/tasks/linkexistingitem.jpg\" alt=\"linkexistingitem\" height=\"440\" width=\"559\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">C</span><span style=\"font-size: 10pt;\">lick on the <strong>Link a new Item</strong> to create a new HyperOffice item and link it to the task.<br /><br /><img src=\"images/tasks/linknewitem1.jpg\" alt=\"linknewitem1\" height=\"202\" width=\"149\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Once you have entered all the information for creating a task, click on one of the following options from the General Tab or Details Tab:</span> <br /><br /><img src=\"images/tasks/saveoptions.jpg\" alt=\"saveoptions\" height=\"29\" width=\"326\" /><br /><br /></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save </strong>button to save the contact and continue editing the task.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save & Close</strong> button to save the contact and close the Create a New Task window.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Cancel </strong>button to cancel the current action and return to the My Tasks page without saving any data.<br /></span></li>\r\n</ul>','',-2,11,0,22,'2009-08-17 18:47:01',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-17 18:47:01','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,1,''),(137,'Create a Project','accessing-hyperdrive','','<p><span style=\"font-size: 10pt;\">Projects are groupings of tasks and projects created by users to facilitate the management of the <span style=\"font-weight: bold;\"><strong>My Tasks</strong></span><span style=\"font-weight: bold;\"></span></span> folder.</p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong><span style=\"font-size: 11pt;\">CREATE A NEW PROJECT</span><br /></strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">There are two ways to open the New Category window:</span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">From the My Tasks Page, click on the <strong>New </strong>button, and select the <strong>Project </strong>option.<br /><br /></span><img src=\"images/tasks/newbtn.jpg\" /><br /><span style=\"font-size: 10pt;\"></span></li>\r\n<li><span style=\"font-size: 10pt;\">In a blank area of the page, click your right-mouse button and select the <strong>New Project</strong> option.<br /><br /></span><img src=\"images/tasks/newrightclick.jpg\" /></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">Once the New Category window appears:<br /><br /></span><img src=\"images/tasks/taskprojectbox.jpg\" /></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Enter in the <strong>Subject </strong>of the New Project.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Enter in a <strong>Description </strong>of the New Project if desired.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Enter the <strong>Start Date </strong>for the project.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Enter the <strong>Due Date</strong> for the project if desired.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Enter the <strong>Status </strong>for the project if desired.<br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Enter the <strong>Priority </strong>for the project if desired.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Enter the <strong>Percent Complete</strong> for the project if desired.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save </strong>button to save the New Project and continue editing.</span></li>\r\n</ol>\r\n<blockquote>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Or, click on the <strong>Save & Close </strong>button to save the New Project and return to the Contacts View page.</span></li>\r\n<li><span style=\"font-size: 10pt;\">Or, click on the <strong>Cancel </strong>button to cancel the creation of the New Project.</span></li>\r\n</ul>\r\n</blockquote>','',-2,11,0,22,'2009-08-13 16:11:15',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-13 16:11:15','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(138,'Delete a Project','accessing-hyperdrive','','<p>It is easy to delete a project from your My Tasks page.</p>\r\n<p><span style=\"font-size: 11pt;\"><strong>DELETE A PROJECT</strong></span></p>\r\n<p><strong>Follow these steps to delete a project from the Tasks View page:</strong></p>\r\n<ol>\r\n<li>Select the <strong>project </strong>you wish to delete.<br /><br /></li>\r\n<li>Click on the <strong>Delete </strong>button in the Tasks Tool Bar<span style=\"font-size: 10pt;\">.<br /><br /></span><img alt=\"generic_delete\" src=\"images/ajax/generic_delete.png\" height=\"27\" width=\"68\" /><br /><br /><span style=\"font-size: 10pt;\">or click your right-mouse button on the project and select the <strong>Delete </strong>option</span>.<br /><br /><img alt=\"task_rtclick\" src=\"images/ajax/task_rtclick.png\" height=\"54\" width=\"90\" /></li>\r\n</ol><strong>Follow these steps to delete a project from the Project Edit page:</strong> <ol>\r\n<li>Select the <strong>project </strong>you wish to delete.<br /><br /></li>\r\n<li>Click on the <strong>Edit </strong>button in the Tasks Tool Bar.<br /><br /><img alt=\"generic_edit\" src=\"images/ajax/generic_edit.png\" height=\"27\" width=\"51\" /><br /><br /></li>\r\n<li>Click on the <strong>Delete </strong>button at the bottom of the Edit Task window.<br /> </li>\r\n</ol>','',-2,11,0,22,'2009-08-18 04:01:04',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 04:01:04','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(139,'Delete a Task','accessing-hyperdrive','','<p>It is easy to delete a task from your My Tasks page.</p>\r\n<p><span style=\"font-size: 11pt;\"><strong>DELETE A TASK</strong></span></p>\r\n<p><strong>Follow these steps to delete a task from the Tasks View page:</strong></p>\r\n<ol>\r\n<li>Select the <strong>task </strong>you wish to delete.<br /></li>\r\n<li>Click on the <strong>Delete </strong>button in the Tasks Tool Bar<span style=\"font-size: 10pt;\">.<br /></span><br /><img alt=\"generic_delete\" src=\"images/ajax/generic_delete.png\" height=\"27\" width=\"68\" /><br /><br /><span style=\"font-size: 10pt;\">or click your right-mouse button on the task and select the <strong>Delete </strong>option</span>.<br /><br /><img alt=\"task_rtclick\" src=\"images/ajax/task_rtclick.png\" height=\"54\" width=\"90\" /></li>\r\n</ol><strong>Follow these steps to delete a task from the Task Edit page:</strong> <ol>\r\n<li>Select the <strong>contact </strong>you wish to delete.<br /></li>\r\n<li>Click on the <strong>Edit </strong>button in the Tasks Tool Bar.<br /><br /><img alt=\"generic_edit\" src=\"images/ajax/generic_edit.png\" height=\"27\" width=\"51\" /><br /></li>\r\n<li>Click on the <strong>Delete </strong>button at the bottom of the Edit Task window.<br /> </li>\r\n</ol>','',-2,11,0,22,'2009-08-18 03:55:52',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 03:55:52','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(140,'Edit a Project','accessing-hyperdrive','','<p>It may become necessary to Edit a project from your My Tasks page.</p>\r\n<p><strong><span style=\"font-size: 11pt;\">EDIT A PROJECT</span><br /></strong></p>\r\n<ol>\r\n<li>Select the <strong>project </strong>you wish to edit.<br /><br /></li>\r\n<li>Click on the <strong>Edit </strong>button in the Tasks Tool Bar<span style=\"font-size: 10pt;\">, <br /><br /></span><img src=\"images/ajax/generic_edit.png\" alt=\"generic_edit\" height=\"27\" width=\"51\" /><br /><br /><span style=\"font-size: 10pt;\">or click your right-mouse button on the project and select the <strong>Edit </strong>option. <br /></span><br /><img src=\"images/ajax/task_rtclick.png\" alt=\"task_rtclick\" height=\"54\" width=\"90\" /><br /></li>\r\n</ol><strong></strong>','',-2,11,0,22,'2009-08-18 04:12:58',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 04:12:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(141,'Edit a Task','accessing-hyperdrive','','<p>It may become necessary to Edit a task from your My Tasks page.</p>\r\n<p><strong><span style=\"font-size: 11pt;\">EDIT A TASK</span><br /></strong></p>\r\n<ol>\r\n<li>Select the <strong>task </strong>you wish to edit.<br /><br /></li>\r\n<li>There are two ways to edit a task.<br /><br /> \r\n<ul>\r\n<li>Click on the <strong>Edit </strong>button in the Tasks Tool Bar<span style=\"font-size: 10pt;\">.<br /><br /></span><img src=\"images/ajax/generic_edit.png\" alt=\"generic_edit\" height=\"27\" width=\"51\" /><br /><br /></li>\r\n<li><span style=\"font-size: 10pt;\">Right Mouse Click (RMB) on the task and select the <strong>Edit </strong>option. <br /><br /></span><img src=\"images/ajax/task_rtclick.png\" alt=\"task_rtclick\" height=\"54\" width=\"90\" /><br /></li>\r\n</ul>\r\n</li>\r\n</ol><span style=\"font-size: 10pt;\">\r\n<p><br /><br /></p>\r\n</span>','',-2,11,0,22,'2009-08-18 04:07:25',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 04:07:25','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(142,'Export Tasks','accessing-hyperdrive','','<p>The export function allows users to export all tasks in the current view into an Microsoft Excel spreadsheet (.XLS) for portability and ease of use in any Microsoft application. Users can also export their tasks into a Comma Separated Value file (.CSV) if necessary.</p>\r\n<p><span style=\"font-size: 11pt;\"><strong>EXPORT TASKS</strong></span></p>\r\n<ol>\r\n<li>From the My Tasks page, select the <strong>Task List </strong>which shows all the tasks you wish to export.<br /><br /><img src=\"images/tasklist.jpg\" /><br /><br /></li>\r\n<li>Select the <strong>Tools </strong>button in the Tasks Tool Bar and choose the <strong>Export </strong>option.<br /><br /><img src=\"images/tasks/taskexport.jpg\" /><br /><br /></li>\r\n<li>Select the <strong>file format</strong> of the tasks list, either Microsoft Excel or Comma Separated Value file, and Click the <strong>OK </strong>button.<br /><br /><img src=\"images/exportvalue.jpg\" /><br /><br /></li>\r\n<li>The file download dialog box appears. Select the<strong> Save File</strong> option, and click the <strong>OK </strong>button.<br /><br /><img src=\"images/tasks/filedownloadbox.jpg\" /><br /></li>\r\n<li>Select the <strong>location </strong>for the file and click the <strong>Save </strong>button.<br /></li>\r\n</ol>','',-2,11,0,22,'2009-08-18 04:29:17',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 04:29:17','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(143,'Import Tasks','accessing-hyperdrive','','<p>HyperOffice allows users to import tasks into their shared and personal tasks sections by using a simple CSV (Comma Separated Values) file. The simplest way to create a CSV file is to open excel and create the column headers and the additional value rows you want and then to use \"save as\" to save the excel file. When the save dialogue appears, change the \"save as type\" to \"CSV (Comma Delimited) (*.csv)\".</p>\r\n<p> </p>\r\n<h2>Follow these steps to import tasks:</h2>\r\n<ol class=\"whs1\">\r\n<li class=\"kadov-p\">\r\n<div>From the Shared Task<span style=\"color: #000000;\">s page, <a>click the import button</a> to open the Import Tasks window.</span></div>\r\n<br /><img src=\"http://www.hyperoffice.com/hyperoffice/helpengine/en_US/importTask0.gif\" border=\"0\" /> </li>\r\n<li class=\"kadov-p\">\r\n<div><span style=\"color: #000000;\">Click the <a>Browse button</a>, and locate the CSV file. Next, click on <strong>Upload File</strong></span></div>\r\n<br /><img height=\"152\" width=\"492\" src=\"http://www.hyperoffice.com/hyperoffice/helpengine/en_US/importTask2.gif\" border=\"0\" /> </li>\r\n<li class=\"kadov-p\">\r\n<div><span style=\"color: #000000;\">Now you can <a>map column headers</a> with the HyperOffice fields. </span></div>\r\n<br /><img height=\"404\" width=\"554\" src=\"http://www.hyperoffice.com/hyperoffice/helpengine/en_US/importTask3.gif\" border=\"0\" /> </li>\r\n<li class=\"kadov-p\"><span style=\"color: #000000;\">After checking the preview to make sure your data is cor</span>rect, click on the Import button. If all is well, your data will be imported into HyperOffice. </li>\r\n</ol>\r\n<p> </p>\r\n<h2>Detailed Usage Guidelines</h2>\r\n<p>The CSV file should consist of 8 columns:<br /><strong>SUBJECT, PRIORITY, STATUS, COMPLETE, NOTES, DUEDATE, FINISHDATE, STARTDATE</strong><br />Each column contains the information for the corresponding field in HyperOffice when creating a task.</p>\r\n<h2>Subject and Notes</h2>\r\n<p>The subject and notes fields are free-form text fields. To avoid potential complications we recommend using standard characters. <strong>Please avoid using quotation marks and commas for these fields</strong></p>\r\n<h2>Date fields:</h2>\r\n<p>The date fields (DUEDATE, FINISHDATE, and STARTDATE) can be filled in with three types of values:</p>\r\n<ul>\r\n<li><strong>Specific dates</strong> such as dates in the format mm/dd/yyyy </li>\r\n<li><strong>Relative dates</strong> whereby the columns contain numbers such as 1,2,3 or -1, -2, -3. When relative dates are used, the original date is taken from the containing projects start date and days are either added or subtracted from that point. For instance, if a tasks startdate column is filled in with the number 3 and the containing project started on 1/2/07, the task would have a startdate of 1/5/07. </li>\r\n<li><strong>No date</strong>. When the column is left blank, the system will assume that the task does not have a start date. </li>\r\n</ul>\r\n<h2>Priority:</h2>\r\n<p>The priority column requires an integer of 1-3.</p>\r\n<ul>\r\n<li>1=high </li>\r\n<li>2=medium </li>\r\n<li>3=low </li>\r\n</ul>\r\n<h2>Status:</h2>\r\n<p>The status column requires an integer of 1-5</p>\r\n<ul>\r\n<li>1=Not Begin </li>\r\n<li>2=In Progress </li>\r\n<li>3=Complete </li>\r\n<li>4=Waiting on someone else </li>\r\n<li>5=Suspended </li>\r\n</ul>\r\n<h2>Completed:</h2>\r\n<p>The completed column should be either 1 or 0.</p>\r\n<ul>\r\n<li>1 = Complete </li>\r\n<li>0 = Incomplete </li>\r\n</ul>\r\n<h2>Checking your CSV:</h2>\r\n<p>When the csv file is finished you should be able to open the file in notepad and the contents should resemble the example below:</p>\r\n<table width=\"70%\" border=\"1\">\r\n<tbody>\r\n<tr>\r\n<td>SUBJECT, PRIORITY, STATUS, COMPLETE, NOTES, DUEDATE, FINISHDATE, STARTDATE<br />Send a report to the client, 1, 1, 0, , 2, , 1<br />Check with the client on the status of the deliverable, 1, 1, 0, , 8, , 5<br /></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table width=\"70%\" border=\"1\">\r\n</table>\r\n</p>','',-2,11,0,22,'2010-05-27 01:01:02',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2010-05-27 01:01:02','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(144,'Link an Item to a Task','accessing-hyperdrive','','<p><span style=\"font-size: 10pt;\">This article describes the method used to link a HyperOffice item to a task.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>LINK AN ITEM TO A TASK</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Double click on your <strong>task </strong>to open the Edit Task window.<br /><br /><img src=\"images/tasks/doubleclicktask.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the Linked Items tab:<br /><br /><img src=\"images/tasks/linkeditemstab.jpg\" /><br /><br />You may link items to your task from this tab.<br /><br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Link an existing Item</strong> button to link to an item that has already been added to the portal.<br /><br /><img src=\"images/tasks/linkexistingitem.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the<strong> Link a new Item</strong> to create a new HyperOffice item and link it to the task.<br /></span><br /><img src=\"images/tasks/linknewitem1.jpg\" /><br /><br /></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\">Once you have entered all the information for linking an item to your task, click on one of the following options from the General Tab:<br /><br /></span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save </strong>button to save the contact and continue editing the contact.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save & Close</strong> button to save the task and close the Edit Task window.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Cancel </strong>button to cancel the current action and return to the My Tasks page without saving any data.<br /><br /><img src=\"images/tasks/saveoptions.jpg\" /></span></li>\r\n</ul>\r\n</li>\r\n</ol>','',-2,11,0,22,'2009-08-23 00:09:17',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-23 00:09:17','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(145,'Link an Item to a Task','accessing-hyperdrive','','<p><span style=\"font-size: 10pt;\">This article describes the method used to link a HyperOffice item to a task.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>LINK AN ITEM TO A TASK</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Double click on your <strong>task </strong>to open the Edit Task window.<br /><br /><img src=\"images/tasks/doubleclicktask.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the Linked Items tab:<br /><br /><img src=\"images/tasks/linkeditemstab.jpg\" /><br /><br />You may link items to your task from this tab.<br /><br /></span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Link an existing Item</strong> button to link to an item that has already been added to the portal.<br /><br /><img src=\"images/tasks/linkexistingitem.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the<strong> Link a new Item</strong> to create a new HyperOffice item and link it to the task.<br /></span><br /><img src=\"images/tasks/linknewitem1.jpg\" /><br /><br /></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\">Once you have entered all the information for linking an item to your task, click on one of the following options from the General Tab:<br /><br /></span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save </strong>button to save the contact and continue editing the contact.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Save & Close</strong> button to save the task and close the Edit Task window.<br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Cancel </strong>button to cancel the current action and return to the My Tasks page without saving any data.<br /><br /><img src=\"images/tasks/saveoptions.jpg\" /></span></li>\r\n</ul>\r\n</li>\r\n</ol>','',-2,11,0,22,'2009-08-23 00:09:17',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-23 00:09:17','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(146,'Personal versus Group Tasks','accessing-hyperdrive','','<p><strong>PERSONAL TASKS</strong><br />Personal tasks allow users to keep tasks and projects for themselves. These projects and tasks cannot be accessed by any other user.</p>\r\n<p><strong>GROUP TASKS</strong><br />Group tasks allow users to keep projects and tasks viewable by group members.</p>\r\n<p>Group members may:</p>\r\n<ul>\r\n<li>assign tasks to each other</li>\r\n<li>track project and task progress</li>\r\n<li>view Gantt charts.</li>\r\n</ul>','',-2,11,0,22,'2009-09-09 02:34:40',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 02:34:40','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(147,'Print Tasks and Projects','accessing-hyperdrive','','<p><span style=\"font-size: 10pt;\">You can easily print your tasks and projects from your My Tasks page.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>PRINT TASKS AND PROJECTS</strong><a href=\"index.php?option=com_content&sectionid=-1&task=edit&cid%5B%5D=595\" class=\"toolbar\"></a></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">To print the Tasks and Projects in your current view, click on the <strong>Print </strong>button in the Tasks tool bar.<br /><br /><img src=\"images/ajax/generic_print.png\" alt=\"generic_print\" height=\"27\" width=\"59\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">A preview screen with your Tasks and Projects will appear along with the Print dialogue window.<br /><br /><img src=\"images/tasks/printtask.jpg\" /><br /><br /></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on the <strong>Print </strong>button when you are ready to print.<br /><br /><img src=\"images/tasks/printbtn.jpg\" /></span></li>\r\n</ol>','',-2,11,0,22,'2009-08-18 04:26:15',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 04:26:15','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(148,'Projects and Calendars','accessing-hyperdrive','','<p>Task assignments and your calendars are integrated. By utilizing the calendar view, users can view their calendar events and meetings inconjunction with dates which are associated with tasks.</p>\r\n<p>Calendar dates that have a task associated with them will be marked with an icon. <br /><br /><img src=\"images/calendartaskicon.jpg\" /></p>\r\n<p>You can set the calendar to display the tasks on the Start Date or the Due Date.<br /><br /><img src=\"images/tasks/taskcalendarstartdate.jpg\" /></p>\r\n<p><span style=\"color: #ff0000;\"><strong>Note<span style=\"color: #000000;\">: </span></strong><span style=\"color: #000000;\">In order to view tasks on the Group Calendar, you must also have <strong>Personal</strong> selected in the Calendar tree view.</span></span></p>','',-2,11,0,22,'2009-08-30 19:54:10',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-30 19:54:10','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(149,'Task Overlay','accessing-hyperdrive','','<p>From the personal Tasks section, you can choose to view all the tasks across the personal section as well as all the groups you belong to in one view. As with the normal tasks view, you can change the options in the tool bar to filter the tasks in the Overlay All view.</p>\r\n<p><strong>TASK OVERLAY</strong></p>\r\n<ol>\r\n<li>Click on the <strong>Tasks </strong>icon under the Personal Tab.<br /><br /><img alt=\"tasksicon\" src=\"images/tasks/tasksicon.jpg\" height=\"83\" width=\"83\" /><br /><br /></li>\r\n<li>In the Task Tree View, click on<strong> Overlay All</strong>.<br /><br /><img src=\"images/tasks/overlayall.jpg\" /><br /></li>\r\n</ol>','',-2,11,0,22,'2009-08-30 19:47:44',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-30 19:47:44','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(150,'Task Tree','accessing-hyperdrive','','<p>The left pane next to the navigation bar is the tasks tree. This provides a heirarchy view showing how the tasks are organized.</p>\r\n<p><strong>USING THE TASKS TREE</strong></p>\r\n<ol>\r\n<li>Click on the <strong>Personal </strong>folder to view the tasks in your personal folder.<br /></li>\r\n<li>Click on the <strong>Groups </strong>folder to view the available shared group tasks. Clicking on a <strong>Shared Group</strong> folder will reveal the tasks for that particular group.<br /></li>\r\n</ol><strong>TASK TREE<br /></strong><br /><img src=\"images/tasks/tasktree.jpg\" /><br /><br /><strong>TASK VIEW<br /></strong><br /><img src=\"images/tasks/taskwindow.jpg\" /><br /> \r\n<ul>\r\n</ul>','',-2,11,0,22,'2009-09-09 02:35:28',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 02:35:28','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(151,'Tasks Overview','accessing-hyperdrive','','<p>Tasks allow managers to manage multiple projects with ease through a central console. The layout helps managers capture:</p>\r\n<ul>\r\n<li>project status</li>\r\n<li>outstanding tasks</li>\r\n<li>team issues</li>\r\n<li>events <br /></li>\r\n</ul>\r\n<p>Projects and tasks can be created with:</p>\r\n<ul>\r\n<li> deadlines</li>\r\n<li>distribution of resources</li>\r\n<li>assigning responsibilities</li>\r\n<li>notifying assignees</li>\r\n<li>tracking progress. <br /></li>\r\n</ul>\r\nManagers and group members can view a Gantt charts and Project Summaries to quickly assess the progress of their projects.<br />','',-2,11,0,22,'2009-09-09 02:37:12',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 02:37:12','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(152,'text-Import Tasks','accessing-hyperdrive','','text','',-2,11,0,22,'2009-09-09 02:32:49',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-09-09 02:32:49','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,0,'','',0,0,''),(153,'Assign Task to Users','accessing-hyperdrive','','<p>Shared Tasks can be assigned to users within the group. This allows users to keep track of assignments and the progress of tasks.</p>\r\n<p><strong>ASSIGN TASK TO USERS</strong></p>\r\n<ol>\r\n<li>Select the <strong>task </strong>you wish to assign.<br /><br /></li>\r\n<li>Click on the <strong>Edit </strong>button in the toolbar.<br /><br /><img src=\"images/calendar/editbtn.jpg\" alt=\"editbtn\" height=\"34\" width=\"59\" /><br /><br /></li>\r\n<li>In the Task window, click on the<strong> Assign & Notify</strong> tab.<br /><br /><img src=\"images/tasks/assignandnotifytab.jpg\" alt=\"assignandnotifytab\" height=\"25\" width=\"105\" /><br />|<br /></li>\r\n<li>Click on the <strong>Subscribe </strong>button to be notified of any changes made to the task.<br /><br /><img src=\"images/tasks/subscribebtn.jpg\" /><br /><br /></li>\r\n<li>Select the <strong>assignee </strong>from the drop-down menu.<br /><br /><img src=\"images/tasks/assigndropdown.jpg\" /><br /><br /></li>\r\n<li>Determine the notification process for the assignment. <br /><br /><img src=\"images/tasks/assigneenotification.jpg\" /></li>\r\n</ol> \r\n<ul>\r\n<li><strong>Request Task Acceptance</strong>, this allows the assignee to Accept or Decline the assignment.</li>\r\n<li><strong>Assign and notify</strong>, this assigns the task and sends a notification to the assignee.</li>\r\n<li><strong>Assigned without notification</strong>, this assigns the task and does not send a notification to the assignee.</li>\r\n</ul>\r\n<p>7.  Click on the <strong>Add </strong>button.</p>\r\n<p>8.  Repeat the steps  5 - 7 to add multiple assignees.</p>\r\n<p>9.  Click on the <strong>Save & Close </strong>button to assign the task and return to the Task View window.</p>\r\n<p style=\"padding-left: 30px;\"><img src=\"images/tasks/saveandclose.jpg\" /></p>\r\n<p style=\"padding-left: 30px;\"> </p>\r\n<p> </p>','',0,11,0,23,'2009-08-30 20:19:00',0,'','0000-00-00 00:00:00',0,64,'2010-09-28 03:25:38','2009-08-30 20:19:00','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,0,''),(154,'Assign Task to Users','accessing-hyperdrive','','<P style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Shared Tasks can be assigned to users within the group. This allows users to keep track of assignments and the progress of tasks.</SPAN></SPAN></P>\r\n<P><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">ASSIGN TASK TO USERS</SPAN></STRONG></P>\r\n<OL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>task </STRONG>you wish to assign.<BR /><BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Edit </STRONG>button in the toolbar</SPAN></SPAN>.<BR /><BR /><IMG alt=\"editbtn src=http://ajaxsupport.hypersupportonline.com/images/calendar/editbtn.jpg\" width=\"59 height=34 mce_src=images/calendar/editbtn.jpg\" /><BR /><BR /></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">In the Task window, click on the<STRONG> Assign & Notify</STRONG> tab.<BR /><BR /></SPAN></SPAN><IMG alt=\"assignandnotifytab src=http://ajaxsupport.hypersupportonline.com/images/tasks/assignandnotifytab.jpg\" width=\"105 height=25 mce_src=images/tasks/assignandnotifytab.jpg\" /><BR />|<BR /></LI>\r\n<LI><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Subscribe </STRONG>button to be notified of any changes made to the task.<BR /></SPAN><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/tasks/subscribebtn.jpg\" mce_src=\"images/tasks/subscribebtn.jpg\" /><BR /><BR /></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>assignee </STRONG>from the drop-down menu.<BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/tasks/assigndropdown.jpg\" mce_src=\"images/tasks/assigndropdown.jpg\" /><BR /><BR /></SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Determine the notification process for the assignment. <BR /><BR /><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/tasks/assigneenotification.jpg\" mce_src=\"images/tasks/assigneenotification.jpg\" /></SPAN></SPAN></LI></OL>\r\n<UL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><STRONG>Request Task Acceptance</STRONG>, this allows the assignee to Accept or Decline the assignment.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><STRONG>Assign and notify</STRONG>, this assigns the task and sends a notification to the assignee.</SPAN></SPAN></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><STRONG>Assigned without notification</STRONG>, this assigns the task and does not send a notification to the assignee.</SPAN></SPAN></LI></UL>\r\n<P style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">7.  Click on the <STRONG>Add </STRONG>button.</SPAN></SPAN></P>\r\n<P style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">8.  Repeat the steps  5 - 7 to add multiple assignees.</SPAN></SPAN></P>\r\n<P style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">9.  Click on the <STRONG>Save & Close </STRONG>button to assign the task and return to the Task View window.</SPAN></SPAN></P>\r\n<P style=\"PADDING-LEFT: 30px; FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"><IMG src=\"http://ajaxsupport.hypersupportonline.com/images/tasks/saveandclose.jpg\" mce_src=\"images/tasks/saveandclose.jpg\" /></SPAN></SPAN></P>\r\n<P style=\"PADDING-LEFT: 30px\" mce_style=\"padding-left: 30px;\"> </P>\r\n<P> </P>','',1,11,0,23,'2009-08-30 20:19:00',64,'','2010-09-28 03:25:11',64,64,'2010-09-28 03:25:17','2009-08-30 20:19:00','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,4,'','',0,0,'robots=\nauthor='),(155,'Delete a Project','accessing-hyperdrive','','<p>It is easy to delete a project from your Shared Tasks page.</p>\r\n<p><span style=\"font-size: 11pt;\"><strong>DELETE A PROJECT</strong></span></p>\r\n<p><strong>Follow these steps to delete a project from the Tasks View page:</strong></p>\r\n<ol>\r\n<li>Select the <strong>project </strong>you wish to delete.<br /></li>\r\n<li>Click on the <strong>Delete </strong>button in the Tasks Tool Bar<span style=\"font-size: 10pt;\">.<br /><br /></span><img alt=\"generic_delete\" src=\"images/ajax/generic_delete.png\" height=\"27\" width=\"68\" /><br /><br /><span style=\"font-size: 10pt;\">or click your right-mouse button on the project and select the <strong>Delete </strong>option</span>.<br /><br /><img alt=\"task_rtclick\" src=\"images/ajax/task_rtclick.png\" height=\"54\" width=\"90\" /></li>\r\n</ol><strong>Follow these steps to delete a project from the Project Edit page:</strong> <ol>\r\n<li>Select the <strong>project </strong>you wish to delete.<br /><br /></li>\r\n<li>Click on the <strong>Edit </strong>button in the Tasks Tool Bar.<br /><br /><img alt=\"generic_edit\" src=\"images/ajax/generic_edit.png\" height=\"27\" width=\"51\" /><br /><br /></li>\r\n<li>Click on the <strong>Delete </strong>button at the bottom of the Edit Task window.<br /> </li>\r\n</ol>','',0,11,0,23,'2009-08-18 04:01:04',0,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-08-18 04:01:04','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,7,'','',0,0,''),(156,'Delete a Project','accessing-hyperdrive','','<P style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">It is easy to delete a project from your Shared Tasks page.</SPAN></SPAN></P>\r\n<P><SPAN style=\"FONT-SIZE: 11pt\" mce_style=\"font-size: 11pt;\"><STRONG><SPAN style=\"FONT-SIZE: small\" mce_style=\"font-size: small;\">DELETE A PROJECT</SPAN></STRONG></SPAN></P>\r\n<P><STRONG style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Follow these steps to delete a project from the Tasks View page:</SPAN></SPAN></STRONG></P>\r\n<OL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>project </STRONG>you wish to delete.<BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Delete </STRONG>button in the Tasks Tool Bar</SPAN></SPAN><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">.<BR /><BR /><IMG alt=\"generic_delete src=http://ajaxsupport.hypersupportonline.com/images/ajax/generic_delete.png\" width=\"68 height=27 mce_src=images/ajax/generic_delete.png\" /><BR /><BR />or click your right-mouse button on the project and select the <STRONG>Delete </STRONG>option.<BR /><BR /><IMG alt=\"task_rtclick src=http://ajaxsupport.hypersupportonline.com/images/ajax/task_rtclick.png\" width=\"90 height=54 mce_src=images/ajax/task_rtclick.png\" /></SPAN></SPAN></LI></OL>\r\n<P><STRONG style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Follow these steps to delete a project from the Project Edit page:</SPAN></SPAN></STRONG></P>\r\n<P><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\"> </SPAN></SPAN></P>\r\n<OL>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Select the <STRONG>project </STRONG>you wish to delete.<BR /><BR /></SPAN></SPAN></LI>\r\n<LI><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Edit </STRONG>button in the Tasks Tool Bar.<BR /><BR /></SPAN></SPAN><IMG alt=\"generic_edit src=http://ajaxsupport.hypersupportonline.com/images/ajax/generic_edit.png\" width=\"51 height=27 mce_src=images/ajax/generic_edit.png\" /><BR /><BR /></LI>\r\n<LI style=\"FONT-FAMILY: \"><SPAN style=\"FONT-FAMILY: arial,helvetica,sans-serif\" mce_style=\"font-family: arial,helvetica,sans-serif;\"><SPAN style=\"FONT-SIZE: x-small\" mce_style=\"font-size: x-small;\">Click on the <STRONG>Delete </STRONG>button at the bottom of the Edit Task window.<BR /></SPAN></SPAN></LI></OL>','',1,11,0,23,'2009-08-18 04:01:04',64,'','2010-09-28 03:29:28',64,0,'0000-00-00 00:00:00','2009-08-18 04:01:04','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,6,'','',0,0,'robots=\nauthor='),