<p>IMAP is an Email protocol that allows you to access your HyperOffice Email from other mail clients (in this case, Entourage). POP3 is also a popular mail protocol that clients will use. however, IMAP offers several advantages over POP3.</p>
<ul>
<li>IMAP allows you to view all of your HyperOffice folders. POP3 will only grab messages from the INBOX </li>
<li>IMAP allows you to move messages between folders with your mail client. When you move a message locally, the change will be reflected on the servers as well. </li>
<li>By default, IMAP will leave messages on the server. POP3 will download messages off of the server by default</li>
</ul>
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<h1><span style="font-size: 14pt;">To Set up IMAP with Entourage</span></h1>
<br />1. Open Entourage. From the <strong>Tools</strong> menu tab (on the top toolbar), select Accounts . Scroll down until you see Accounts and select this option.
<div id="id"><br /><img height="454" width="606" src="images/articles/email38.jpg" border="border" /></div>
<br /><br />2. Click on the down arrow next to the <strong>New</strong> button and select <strong>Email account</strong>.
<div id="id"><br /><img height="454" width="606" src="images/articles/email39.jpg" border="border" /></div>
<br /><br /><br />3. Bypass the automatic configuration and choose to configure the account manually.<br /><br />4. From the <strong>Account type</strong> menu, select IMAP and click OK.
<div id="id"><br /><img height="454" width="606" src="images/articles/email40.jpg" border="border" /></div>
<br /><br /><br />5. The Edit Account window appears. Type the following information in this window -
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<br /><br /><br />
<ul>
<li><strong>Your Name</strong>: Type your first and last name (This will be the display name that appears in the “From” line when you send email to other recipients). <br /></li>
<li><strong>E-mail Address</strong>: Use the email address that you normally use or that your administrator has given you (i.e. username@yourcompany.hyperoffice.com or username@yourcompany.com if you have a customer domain setup). <br /></li>
<li><strong>Account ID</strong>: Enter your HyperOffice email address. <br /><strong>Warning</strong>: <em>Do not enter only your HyperOffice username. You need to enter your full HyperOffice email address to access your HyperOffice IMAP account.</em><br /></li>
<li><strong>IMAP server</strong>: Type imap.HyperOffice.com<br /></li>
<li><strong>Password</strong>: Enter your HyperOffice login password. <br /></li>
<li><strong>Save Password</strong>: Verify that the Save password option is selected if you do not want to enter the password every time you check your email. <br /></li>
<li><strong>SMTP server</strong>: enter your ISP’s SMTP server address. If your company has purchased Business Email, you will need to contact your administrator for SMTP settings.</li>
</ul>
<p>6. Please follow the instructions in this step only if your SMTP server requires authentication. Click the button labeled <strong>Click here for advanced sending options</strong>, then select the <strong>SMTP server requires authentication</strong> option and <strong>Log on using</strong> option. Complete the <strong>User Name</strong> and <strong>password</strong> fields. <br /><br />(If your company has purchased Business Email, you will need to contact your administrator for SMTP settings).</p>
<div id="id"><br /><img height="454" width="606" src="images/articles/email42.jpg" border="border" /></div>
<br /><br /><br />7. Click <strong>OK</strong> and complete your IMAP account set up.<br /><br />8. Your Entourage IMAP account is now set up and ready to use.