<p><span style="font-size: 12pt;"><strong>Symptoms</strong></span></p>
<p>Microsoft Powerpoint, Word or Excel documents do not display content when opened through HyperDriveMounter.
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</p>
<p><strong><span style="font-size: 12pt;">Products Affected</span></strong></p>
<p>HyperDriveMounter, Microsoft Outook 2010
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</p>
<p><span style="font-size: 12pt;"><strong>Resolution</strong></span></p>
<p>Located the HyperOffice folder in your Programs or Start Programs directory. Launch the HyperDriveMounter from the HyperDriveMounter folder. Click on the <strong>Un mount</strong> tab, select the drive from the dropdown and click <strong>Unmount</strong></p>
<p>Click on the 'Mount' tab and fill-in:</p>
<ul>
<li>Email</li>
<li>Password</li>
<li>Drive</li>
<li>Click on <strong>Advanced </strong>button, replace 'hyperdrive2.hyperoffice.com' with 'hyperdrivevista.hyperoffice.com' and click <strong>Mount</strong>.</li>
</ul>