<p><strong>Known Issue:</strong></p>
<p>When using the Drag Files feature in the Document Section (Personal and Shared), the uploader appears to finish uploading but redirects you to the Group Membership screen. This is specific to Internet Explorer browsers.</p>
<p><strong>Workaround:</strong></p>
<p>As an immediate fix, <span style="text-decoration: underline;">clear your browser's Cookies and Cache</span>.&nbsp;</p>
<p>In the Internet Explorer Tools option select&nbsp;Internet Options &gt; Delete (under Browsing History), and click Delete Files, and click Delete Cookies.&nbsp; Close out of the Browser completely and log back in to HyperOffice.&nbsp; The uploader should now work.</p>
<p>Another alternative is to use <strong><span style="text-decoration: underline;">HyperDrive</span></strong>. HyperDrive is the most efficient method of managing your files.&nbsp; HyperDrive is a local webDAV client that can be downloaded from Settings &gt; Account &gt; Setup Your HyperDrive.&nbsp; It allows you to use a Windows Explorer-like interface to Drag and Drop documents, as well as gives you the ability to Open/Modify/Save most Microsoft file-types and open PDFs stored in your HyperOffice portal.</p>