<p><span style="font-size: 12pt;"><strong>Symptoms</strong></span></p>
<p>Email folders containing special characters that display normally in HyperOffice do not&nbsp;update their contents&nbsp;in your Outlook IMAP connection.&nbsp;</p>
<p>IMAP does not read certain characters in folder names while updating content over the internet.&nbsp; The invalid character list contains: #, $, %, &amp;, *
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<p><span style="font-size: 12pt;"><strong>Products Affected</strong></span></p>
<p>Microsoft Outlook (all versions), Mozilla Thunderbird
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<p><span style="font-size: 12pt;"><strong>Resolution</strong></span></p>
<p>The only way to get the folders to update properly is to remove the special characters either by using spaces or underscores.</p>