<p><strong><span style="font-size: 12pt;">Adding an Account</span></strong></p>
<span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 10pt;"><span style="font-size: 11pt;">
<p class="MsoNormal"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 10pt;"><span style="font-size: 11pt;">To configure IMAP access for your BlackBerry, just follow these steps:</span><o:p></o:p></span></span></p>
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<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">From your BlackBerry home screen, select the <strong><span style="font-family: Arial;">BlackBerry Set-up</span></strong> icon, and choose <strong><span style="font-family: Arial;">Personal Email Set-up</span></strong>. (On older devices, just look for the <strong><span style="font-family: Arial;">Personal Email Set-up</span></strong> icon.) <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">Select <strong><span style="font-family: Arial;">Personal Email Set-up</span></strong>. <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">Accept Terms and Conditions. <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">On the 'Email Account Set-up' page, enter <strong>your full email address</strong> (including '@your_company.hyperoffice.com’ or '@your_domain.com') but just add an <strong>‘x’</strong> to the 'Password:' field. Select <strong><span style="font-family: Arial;">Next</span></strong>. <br /><br /></span></span><span style="font-family: Arial;"><span style="font-size: 10pt;"><em>- This Step is required to force the Blackberry device to provide the following prompts.  After this step, when prompted for your password use your normal HyperOffice password to complete the setup.</em><br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">You'll see a screen that says 'We were unable to configure [username@your_domain.com].' Select <strong><span style="font-family: Arial;">I will provide the settings to add this email account</span></strong>, then <strong><span style="font-family: Arial;">Next</span></strong>. <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">Select <strong><span style="font-family: Arial;">Internet Service Provider Email (POP/IMAP)</span></strong>, then <strong><span style="font-family: Arial;">Next</span></strong>. <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">Select <strong><span style="font-family: Arial;">I will provide the settings to add this email account</span></strong>, then <strong><span style="font-family: Arial;">Next</span></strong>. <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">You'll see 'The BlackBerry Internet Service could not configure [username@your_domain.com] email account.' Select <strong><span style="font-family: Arial;">Provide The Settings</span></strong> to continue. <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">In the 'User name:' field, enter <strong>your full email address</strong> (including '@your_domain.com'). <span style="mso-spacerun: yes;"> </span>Then enter <strong>your HyperOffice password</strong> in the 'Password:' field. <br /><o:p></o:p></span></span></li>
<li class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial;"><span style="font-size: 10pt;">In the 'Email server:' field, enter <strong>'imap.hyperoffice.com'</strong>, then select <strong><span style="font-family: Arial;">Next</span></strong>. If IMAP access was successfully configured, select <strong><span style="font-family: Arial;">OK</span></strong>. </span></span></li>
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<p class="MsoNormal"><span style="font-size: 10pt;"><br />To review, the Blackberry Email Setup will prompt you for these details:</span></p>
<p class="MsoNormal"><span style="font-size: 10pt;"><strong>Name:</strong> <Your Name><br /><strong>Email Address:</strong> <Your "Send-As" Email Address><br /><br /><strong>Incoming Mail Server (for POP):</strong> pop.hyperoffice.com<br /><strong>Incoming Mail Server (for IMAP):</strong> imap.hyperoffice.com<br /><strong>Username:</strong> <username>@<yourdomain.com><br /><strong>Password:</strong> <login password></span></p>
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