<p><span style="font-size: 10pt;">The HyperShare application synchronizes information between a local MS Outlook profile and a user's HyperOffice account. </span><br /><span style="font-family: TTE219C360t00; font-size: 14pt;"><span style="font-size: 10pt;"><br />HyperShare is installed on the PC where Outlook is installed. HyperShare communicates across port 80 to the </span><span style="font-size: 10pt;">HyperOffice server. HyperShare is a bi-directional sync. Each time HyperShare runs, it is pushing your MS Outlook </span><span style="font-size: 10pt;">client updates to the server. Any updates that have been posted to </span><span style="font-size: 10pt;">in HyperOffice since your last sync </span></span><span style="font-family: TTE219C360t00; font-size: 14pt;"><span style="font-size: 10pt;">are pulled into your MS Outlook client. </span></span></p>
<p><span style="font-size: 10pt;">After installing HyperShare and going through the configuration, HyperShare automatically synchronizes. Based on whatever setting you selected for the time between syncs, that is the frequency HyperShare will update Outlook and your Portal.</span></p>
<p><span style="font-size: 10pt;">There are certain guidelines to keep in mind when you are synching: </span></p>
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<li><span style="font-size: 10pt;">If you are uploading from MS Outlook for the first time, <em><span style="text-decoration: underline;">check your data</span></em>. Blank records, missing fields, and certain types of recurrences are common problems when synching.<br /></span></li>
<li><span style="font-size: 10pt;">Make sure you have the correct MS Outlook profile open and have the correct login information.<br /></span></li>
<li><span style="font-size: 10pt;">If HyperShare prompts you to select which item you want to keep (MS Outlook or HyperOffice), use the radio button to select the item you believe is most recent/accurate.<br /></span></li>
<li><span style="font-size: 10pt;">HyperOffice 'groups' will display as sub-folders under the MS Outlook sections (Calendar, Contacts, Tasks).  You will want to select the sub-folder with the group name to add, modify or delete items.  Upon your next sync cycle, these items will be available to the rest of the group in HyperOffice.  If those users are running HyperShare, they will receive your updates upon their next sync cycle.<br /></span></li>
<li><span style="font-size: 10pt;">Items in the MS Outlook folders-- 'Calendar', 'Contact', 'Tasks' and 'Notes' will synchronize with the HyperOffice 'My Calendar', 'My Contacts', 'My Tasks' and 'My Notes' respectively.  These items are not shared and cannot be viewed by any other user in HyperOffice.<br /></span></li>
<li><span style="font-size: 10pt;">You can only create Groups and 'Task - Project folders' in your Portal.  Folders created in MS Outlook will not sync, and will be marked with **.<br /></span></li>
<li><span style="font-size: 10pt;">When you delete items in a Group subfolder, those deletions will ultimately be deleted from any other user's Outlook that is synching that same Group.</span></li>
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