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<p><span><span style="font-size: 12pt;"><strong>Problem</strong>:</span></span> <span style="font-size: 10pt;">Calendar items are off by a certain number of hours.</span><br /><br /><span><span style="font-size: 12pt;"><strong>Reason</strong>:</span></span> <span style="font-size: 10pt;">This is almost always a timezone issue. When a user is created in HyperOffice, the default timezone is set to US/Eastern time. <em>HyperOffice calendar items have the same timezone as the user who created them.</em> Users who have different timezones set, will see meetings and events scheduled for different times. This is because the time reflects when the event or meeting will actually be happening. </span><br /><br /><span style="font-size: 12pt;">Example:</span></p>
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<td align="align" valign="valign">Tommy has HyperOffice set to Central time and creates a shared calendar item at 3:00pm.<br /><br />Gary has HyperOffice set to US/Eastern time. He will see the event on the calendar at 4:00pm.<br /><br />Kathleen is in California and has HyperOffice set to Pacific time. She will see that the event is at 1:00pm.<br /></td>
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<p><span style="font-size: 10pt;"><br />The times are different because that is when the meeting is actually taking place.<br /></span><br /><br /><span style="font-size: 12pt;"><span><strong>Solution</strong>:</span> </span><span style="font-size: 10pt;">All users should change their timezone to reflect the timezone that they are working in.</span><br /><br />*<span style="font-size: 10pt;"><em>Note</em> - If you are traveling and crossing timezones, we recommend updating your HyperOffice account to reflect the change.</span><br /><br /><span style="font-size: 10pt;">You can change your timezone in HyperOffice by doing the following: </span></p>
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<li><span style="font-size: 10pt;">Log in to HyperOffice </span></li>
<li><span style="font-size: 10pt;">Click on <strong>Settings</strong></span> </li>
<li><span style="font-size: 10pt;">Click on <strong>Personal</strong></span> </li>
<li><span style="font-size: 10pt;">Locate the <strong>Timezone</strong> box and change your timezone </span></li>
<li><span style="font-size: 10pt;">Scroll down to the bottom and choose <strong>Update Information</strong></span></li>
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