<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">A portal administrator can locate a portal user using either the Login Name or the UserID. </span></p>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">A portal administrator can also selecting a user account from a list of existing users in the <span style="font-weight: bold"><strong>All Existing Users</strong></span> section. This list includes all the usernames associated with the company portal. </span></p>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Upon locating a user, the user information and properties are displayed in the <span style="font-weight: bold"><strong>User Information</strong></span> and <span style="font-weight: bold"><strong>User Properties</strong></span> sections. The administrator can also administer the user account through a set of administration buttons that appear in the <span style="font-weight: bold"><strong>Locate User</strong></span> section. </span></p>
<h2><span style="font-size: 14pt; font-family: arial,helvetica,sans-serif;">Usage Guidelines</span></h2>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">To locate a user, follow these steps:</span></p>
<ol class="whs1">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Launch the Administration console. Refer to the <a href="index.php?option=com_content&amp;view=article&amp;id=234:launch-the-administration-module&amp;catid=39:administrator-console&amp;Itemid=18" title="Launch the Administration Module">Launch the Administration Console</a> topic for more information.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">In the Administration page, do one of the following:</span></p>
<p><img border="1" width="571" src="images/articles/adminstration_module.gif" height="318" class="img_whs2" /></p>
<ul>
<li style="list-style: disc none outside" class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">In the <span style="font-weight: bold"><strong>Login Name</strong></span> field, type the name of the account you want to locate, then click the Locate user button.</span></p>
<p><img border="0" width="89" src="images/articles/image378.gif" height="25" class="img_whs3" /></p>
</li>
<li style="list-style: disc none outside" class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">In the <span style="font-weight: bold"><strong>User ID</strong></span> field, type the User ID of the account you want to locate, then click the Locate user by ID button.</span></p>
<p><img border="0" width="130" src="images/articles/image379.gif" height="24" class="img_whs4" /></p>
</li>
</ul>
</li>
</ol>
<p class="whs5"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">OR</span></p>
<ol class="whs1">
<li><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;"></span>
<ul>
<li style="list-style: disc none outside" class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">In the All Existing users section, select a username. </span></p>
<p><img border="1" width="520" src="images/articles/image303.gif" height="171" class="img_whs6" /></p>
</li>
</ul>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">The system refreshes with the selected name (if found) and that user's setup information.</span></p>
<p><img border="1" width="567" src="images/articles/user_adminstration.gif" height="246" class="img_whs7" /></p>
</li>
</ol>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;"><br /></span></p>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">The functionality available on the Locate tool is dependent on the administrator's level. Below are the administration level user settings, for additional information about administrator levels please refer to the <a href="index.php?option=com_content&amp;view=article&amp;id=237:administration-levels&amp;catid=40:user-administration&amp;Itemid=18" title="Administration Levels">Administration Levels</a> topic in this help file.</span></p>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">If the administrator is the <span style="font-weight: bold"><strong>Postmaster</strong></span>, he can administer all the users in the portal including these settings:</span></p>
<ul class="whs8">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Locate a user, login as a user, delete a user account, and add a user to a group</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change a user's account level to Level 1 Administrator, Level 2 Administrator, Level 3 Administrator, or Basic</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change a user's password</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change the administrator a user reports to</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user to a group</span></p>
</li>
</ul>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">If the administrator is a <span style="font-weight: bold"><strong>Level 1 Administrator</strong></span>, he can administer all the users in the portal including these settings:</span></p>
<ul class="whs8">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Locate a user, login as a user, delete a user account, and add a user to a group</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change a user's account level to Level 2 Administrator, Level 3 Administrator or Basic (cannot set a user to Level 1 Administrator)</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change a user's password</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change the administrator a user reports to</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user to a group</span></p>
</li>
</ul>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">If the administrator is a <span style="font-weight: bold"><strong>Level 2 Administrator</strong></span>, he can only administer the users who report to him or his reportees in the portal including these settings:</span></p>
<ul class="whs8">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Locate a user, login as a user, delete a user account, and add a user to a group</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change account level to Level 3 Administrator or Basic (cannot set a user to Level 1 Administrator or Level 2 Administrator)</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change a user's password</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change the administrator a user reports to.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user to a group</span></p>
</li>
</ul>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">If the administrator is a <span style="font-weight: bold"><strong>Level 3 Administrator</strong></span>, he can only administer the users who report to him or his reportees in the portal including these settings:</span></p>
<ul class="whs8">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Locate a user, cannot login as a user, delete a user account and add a user to a group.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change account level to 'basic' (cannot set a user to Level 1 Administrator, Level 2 Administrator or Level 3 Administrator)</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change a user's password</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change the administrator a user reports to.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user to a group</span></p>
</li>
</ul>