<p><span><strong><span style="font-size: 12pt; font-family: arial,helvetica,sans-serif;">The different administration levels in a company account are the following:</span></strong></span></p>
<p class="whs1"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">The Postmaster can:</span></p>
<ul style="list-style: disc none outside" class="whs2">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Edit site properties</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change account level to admin level 1, 2, 3 or basic</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Administer all users in the account: locate a user, login as a user, delete a user and add a user to a group.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Set administration IPs</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Set Aliases</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Create a group</span></p>
</li>
</ul>
<p class="whs1"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">The Level 1 adminstrator can:</span></p>
<ul style="list-style: disc none outside" class="whs2">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Edit site Properties</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change account level to admin level 2, 3 or basic (cannot set a user to admin level 1)</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Administer all users in the account: locate a user, login as a user, delete a user and add a user to a group.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Set administration IPs</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Set aliases</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Create a group</span></p>
</li>
</ul>
<p class="whs1"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">The Level 2 adminstrator can:</span></p>
<ul style="list-style: disc none outside" class="whs2">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Cannot set site properties</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change account level to admin level 3 or basic (cannot set a user to admin level 1 or 2)</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Administer all users that report to him or his reportees only: locate a user, login as a user, delete a user and add a user to a group.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Cannot set administration IPs</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Cannot set aliases</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Create a group</span></p>
</li>
</ul>
<p class="whs1"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">The Level 3 adminstrator can:</span></p>
<ul style="list-style: disc none outside" class="whs2">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Add a user</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Cannot set site properties</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Change account level to <span style="font-weight: bold"><strong>basic</strong></span> (cannot set a user to admin level 1, 2 or 3)</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Administer all users that report to him or his reportees only: locate a user, cannot login as a user, delete a user and add a user to a group.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Cannot set administration IPs</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Cannot set aliases</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Create a group</span></p>
</li>
</ul>
<p style="font-weight: bold"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">The Basic account :</span></p>
<ul style="list-style: disc none outside" class="whs2">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Has no administration privileges</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Cannot create a group</span></p>
</li>
</ul>
<p class="Note"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;"><span><strong style="font-weight: bold">Note:</strong></span> The postmaster and level 1 administrators can administer all users in the company account; however, the level 2 and 3 administrators can only administer the users that report to them. A user is set to report to an administrator through the <span style="font-weight: bold"><strong>Reports to</strong></span> field in the <span style="font-weight: bold"><strong>User Properties</strong></span> section of the administration console.<br /></span></p>
<h2><span style="font-size: 12pt; font-family: arial,helvetica,sans-serif;">Usage Guidelines </span></h2>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">In order to set a user's account level, follow these steps: </span></p>
<ol style="list-style: decimal none outside" class="whs3">
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Launch the Administration console. Refer to the <a href="index.php?option=com_content&amp;view=article&amp;id=234:launch-the-administration-module&amp;catid=39:administrator-console&amp;Itemid=18" title="Launch the Administration Module">Launch the Administration Console</a> topic for more information.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Click the <span style="font-weight: bold"><strong>User Administrator</strong></span> from the menu on top of the administrator console page.</span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Select the user to be modified from the <span style="font-weight: bold"><strong>All Existing Users</strong></span> section located at the bottom of the page. </span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Set the user's account level in the <span style="font-weight: bold"><strong>User Properties</strong></span> section. </span></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Click the <span style="font-weight: bold"><strong>Commit Changes</strong></span> button </span></p>
</li>
</ol>
<p class="Note"><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;"><span><strong style="font-weight: bold">Note: </strong></span>All the admin variables are set at login, for instance if a user changes his account level from <span style="font-weight: bold"><strong>admin level3</strong></span> to <span style="font-weight: bold"><strong>basic</strong></span>, the changes will not take effect until the user logs out and logs back into the system</span></p>