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00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,2,'','',0,96,'robots=\nauthor='),(462,'Filtering a View','filtering-a-view','','<object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0\" width=\"632\" height=\"474\">\r\n<param name=\"src\" value=\"../media/app_hb_filteringview-800x600.swf\" /><embed type=\"application/x-shockwave-flash\" src=\"../media/app_hb_filteringview-800x600.swf\" width=\"632\" height=\"474\"></embed>\r\n</object>','',1,6,0,80,'2009-01-24 00:34:43',62,'','2009-02-17 23:39:03',65,0,'0000-00-00 00:00:00','2009-01-24 00:34:43','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,132,'robots=\nauthor='),(463,'MX Record Setup Guide (Hosted Email)','mx-record-setup-guide','','<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14pt;\"><span class=\"ttole\"><a name=\"top\" title=\"top\"></a><strong>Introduction</strong></span></span><br /></span>\r\n<p style=\"padding-left: 20px; text-align: justify\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The following instructions detail steps for configuring your DNS settings to properly use the HyperOffice service with branded email domains (e.g. @yourcompany.com). <em>Please be aware that</em> <em>changing your DNS settings should not be be done until your HyperOffice account is properly configured and your users have been set up</em>. Performing the change prior to this may result in the loss of emails and/or a delay in email delivery. </span></p>\r\n<p style=\"padding-right: 30px; padding-left: 50px; text-align: justify\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>Important Note:</strong><br />When migrating a domain that is already being used to receive email, care should be taken to ensure that the HyperOffice usernames match the portion of the users email address prior to the \'@\' symbol. Therefore if a user is currently recieving email as: <br /><br /><span style=\"text-decoration: underline;\">Jane@company.com</span><br /><br />and the \'company.com\' domain is being transferred to HyperOffice, her username should be: <br /><br /><span style=\"text-decoration: underline;\">Jane</span><br /><br />to ensure that she does not lose any email. </span></p>\r\n<p style=\"padding-right: 30px; padding-left: 50px; text-align: justify\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">If you have email addresses that you do not want to create as users, you can create <a href=\"administration/39-administrator-console/247-aliases.html\">Aliases</a> to forward to a user\'s email address or to external email addresses.  </span></p>\r\n<p style=\"padding-right: 30px; padding-left: 50px; text-align: justify\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Once changes have been performed at your domain, it may take 24-48 hours (depending on the registrar) for the change to propogate through the internet. </span></p>\r\n<p style=\"padding-right: 30px; padding-left: 50px; text-align: justify\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>Important Note:</strong><br />When the HyperOffice purchase is made and the choice is made to use a custom domain (options 2 or 3), HyperOffice <em>immediately</em> deactivates the existing login url and email domain that was assigned to the portal before. Therefore if a portal was originally accessed by going to <span style=\"text-decoration: underline;\">http://mycompany.hyperoffice.com</span> and the users received email as <span style=\"text-decoration: underline;\">username@mycompany.hyperoffice.com</span>, these will cease to work and the users will not be able to recieve email or access the portal until the DNS is properly pointed to the portal at which point the URL and email domain will have been changed to the branded domain. If it is essential that the portal be accessible during the transition time, the portal may still be accessed by using a temporary URL that can be obtained by contacting support. </span></p>\r\n<p style=\"padding-right: 30px; padding-left: 50px; text-align: justify\"><span style=\"font-size: 10pt;\"></span><span style=\"font-family: arial,helvetica,sans-serif;\"><br /></span></p>\r\n<h1><span style=\"font-size: 14pt; font-family: arial,helvetica,sans-serif;\">MX Record Configuration</span></h1>\r\n<h1><span style=\"font-size: 12pt; font-family: arial,helvetica,sans-serif;\">By Web Controls</span></h1>\r\n<ul>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">1. Log in to your account.<br /><br />2. Look for a section that says <strong>DNS Controls</strong>. You may have to select the domain you will be modifying before you can see the DNS controls section.<br /><br />3. Look for a section that says <strong>Add MX record</strong>, <strong>Configure MX records</strong>, or <strong>Email Settings</strong>. You want to add an <strong>MX record</strong> for the \"<strong>@</strong>\" domain that points to \"<strong>custommail.hyperoffice.com</strong>\". Save your settings.<br /><br />4. While in the MX records section, <strong>DELETE ALL OTHER MX RECORDS</strong>. This will make sure that all mail goes to your HyperOffice account.<br /><br />5. Log out and you are done. Please note that it takes up to 48 hours for the changes to take place.</span> \r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"></span></p>\r\n<h1><span style=\"font-size: 12pt; font-family: arial,helvetica,sans-serif;\">By Phone</span></h1>\r\n<ul>\r\n<span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">When calling your DNS provider basically all you need to tell them is:<br /><br />You need to <strong>Add an MX record</strong> for the \"<strong>@</strong>\" domain that points to \"<strong>custommail.hyperoffice.com</strong>\". Then have them <strong>DELETE ALL OTHER MX RECORDS</strong>.</span> \r\n</ul>\r\n<ul>\r\n<span style=\"font-size: 10pt;\">Please be aware that while we have provided this information to make your DNS changes easier, HyperOffice is not responsible for the content listed in these steps, as we are not the authoritative source of this information. Any further questions about this process should be directed toward the respective domain registrar. </span>\r\n</ul>','',1,14,0,42,'2009-01-28 18:30:01',65,'','2009-02-27 19:24:52',65,0,'0000-00-00 00:00:00','2009-01-28 18:30:01','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',9,0,4,'','',0,76,'robots=\nauthor='),(464,'Checking DNS Settings','checking-dns-settings','','<p><span style=\"font-size: 14pt; font-family: arial,helvetica,sans-serif;\"><strong><a name=\"check\"></a>Checking your DNS settings (with a Windows OS)</strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Here are steps you can take to make sure you have set up your DNS configuration correctly. <strong>Please be aware the changes may not show up for 48 hours after you make them</strong>. The example here is with a fictitous company called www.NetResultesGlobal.com. They have set up a CNAME pointing office.netresultsglobal.com to customurl.hyperoffice.com and an MX record pointing to custommail.hyperoffice.com.</span></p>\r\n<ol>\r\n<li> <span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on the Windows Start Button </span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Click on RUN.</span></li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit1.jpg\" border=\"0\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span>\r\n<li> <span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the Open box, type CMD</span> <span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">This opens up a command prompt.</span></li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit2.jpg\" border=\"0\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span>\r\n<li>\r\n<div><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Type NSLOOKUP office.yourcompany.com</span><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> - This will check the CNAME alias you set up called \"office\".</span></div>\r\n</li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit3.jpg\" border=\"0\" width=\"576\" height=\"130\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span>\r\n<li>\r\n<div><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Verify \"office\" is pointing to CustomURL.hyperoffice.com - You should see customurl.hyperoffice.com by NAME. You should also see your domain \"office.yourcompany.com\" by ALIASES. If this <strong>is not</strong> correct, please go back to your DNS settings and make the proper changes. If this <strong>is</strong> correct, type cls to clear the screen.</span></div>\r\n</li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit4.jpg\" border=\"0\" width=\"569\" height=\"242\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span>\r\n<li>\r\n<div><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Type NSLOOKUP and press enter - You should see a > sign.</span></div>\r\n</li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit5.jpg\" border=\"0\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span>\r\n<li>\r\n<div><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">enter \"set type=mx\" (no quotes) - This will allow you to check MX records.</span></div>\r\n</li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit6.jpg\" border=\"0\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span>\r\n<li>\r\n<div><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">type in your domain name - Make sure you are spelling it correctly and there are NO subdomains (www, mail, etc).</span></div>\r\n</li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit7.jpg\" border=\"0\" /><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><br /></span>\r\n<li>\r\n<div><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Verify it is pointing to CustomMail.hyperoffice.com - You should see your domain name, MX preference, then Mail Exchanger = custommail.hyperoffice.com. If you do not see this, go back to your DNS configuration and make the correct changes. If you see any other MX records, go back to your DNS configuration and delete them.</span></div>\r\n</li>\r\n<br /><img src=\"http://www.hyperoffice.com/hypermain/dns/images/checkit/checkit8.jpg\" border=\"0\" width=\"568\" height=\"205\" /></ol>','',1,14,0,42,'2009-01-28 18:39:40',65,'','2009-02-11 19:19:57',68,0,'0000-00-00 00:00:00','2009-01-28 18:39:40','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,3,'','',0,70,'robots=\nauthor='),(471,'Quick Start to HyperBase','quick-start-to-hyperbase','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">HyperBase lets you build custom databases. With fully customizable fields, build your workflow without the hassle of programming. </span><span style=\"font-size: 12pt; font-family: TTE2183F90t00;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Our online forms streamline data collection, and with </span></span><span style=\"font-size: 12pt; font-family: TTE2183F90t00;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">simple reporting and querying, the possibilities are endless.</span></span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Prerequisites</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">User must be a group owner or group administrator to create a datastore.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Getting Started</strong></span></p>\r\n<span style=\"font-size: 10pt;\"><span style=\"font-size: 12pt; font-family: TTE2183F90t00;\">\r\n<p><span style=\"font-size: 10pt;\">HyperBase lets you define your application to fit your process. The first step is to understand what to </span><span style=\"font-size: 10pt;\">track. Are you going to track company assets? If so, what information is important to collect? Maybe you are tracking equipment that employees are using, i.e. desktops, laptops, flat screen monitors, mobile phones, etc. Then determine what it is about each these items is important, i.e. model, partnumber, vendor or assigned employee.  This will help you to start categorizing the information.</span></p>\r\n<p><span style=\"font-size: 10pt;\">Let\'s create an example where we will track customers who have various products installed.  The data I want to collect is the customer name, address, city, state, product name and version.  Now that I understand what data I want to track, I can determine how I want the users create and modify the data.  I am going to create two tables; customers and products. This way we can manage the data separately but still reference all the information. The product table will contain product name and version. The company table will contain customer name, address, city, state, zip code, web address and reference te product table.</span></p>\r\n<p><span style=\"font-size: 10pt;\">Now you can start to build your datastore. Once you know what you want, you can determine how to proceed creating the information or more likely import the information. </span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Step 1  - Create the DataStore</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">The DataStore is the repository where you will store your information. The DataStore will contain Tables, Forms and Views. A DataStore is associated with a Group in HyperOffice and you can have more than one DataStore per group. The membership of the group will determine who has access to the information within the DataStore. The following link will provide step-by-step instructions for </span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup></colgroup><span style=\"font-size: 10pt;\"><colgroup><col width=\"442\" style=\"width: 332pt; mso-width-source: userset; mso-width-alt: 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/col><col></col><col></col><col></col><col></col><col></col></colgroup></span><colgroup></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=361\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a DataStore</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p><strong><span style=\"font-size: 10pt;\">Step 2  - Create the Table(s)</span></strong></p>\r\n<p><span style=\"font-size: 10pt;\">The table(s) is where the data will ultimately reside.  The table can be created manually, through import or from a form. If there is no prior data and you want to create a small table, created a table manually is the most efficient. Access the following link for step-by-step instructions.</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup><col width=\"442\" style=\"width: 332pt; mso-width-source: userset; mso-width-alt: 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height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=357\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Table From Scratch</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">If data exists in a spreadsheet or another data souce and can be exported to <em>comma separated value</em> file, (.csv), the data can be exported into a new table.  It is important that the file have not empty colums between data columns. If each column has a header, the header can be used as a table field name.  The following link will provide step-by-step instructions.</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup></colgroup><span style=\"font-size: 10pt;\"><colgroup><col width=\"442\" style=\"width: 332pt; mso-width-source: userset; mso-width-alt: 16164;\"></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><c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l></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup></span><colgroup></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\">\r\n<p><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=362\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\">Creating a Table From Import</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></p>\r\n</form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p> <span style=\"font-size: 10pt;\">If no data exists and you are looking to create form to collect data from internal or external sources, creating a form will allow you to build the information in a user friendly fashion and create the table in one step. Forms are very useful in adding understanding to data collection. Let\'s say you want to ask a question \'How did you hear about us?\' on a form.  In databases, field names are often short or truncated alphanumeric strings of the visual information. A form will allow us to \'label\' a field. So the form could ask the question </span><span style=\"font-size: 10pt;\">\'How did you hear about us? and the field could be \'hearaboutus\'. As you can see labels are quite useful. To learn how to create table by a creating form go to the following link</span><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup><col width=\"442\" style=\"width: 332pt; mso-width-source: userset; mso-width-alt: 16164;\"></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=368\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Table From a Form</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"> <strong>Step 3  - Create Forms</strong></span></p>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\">Tables do not require forms to enter data. However, a form will view each row of data, making it easier to modify existing data or append new data. Forms can also be public or private. A public form can be used on a website to collect information from external inquiries or surveys. A private form is limited to the users within the HyperOffice group. A form can also define an \'action\' when the form is submitted.  As an example you can choose to send a notifcation to the submitter or display a web page. Forms can also provide multiple choice selections or references to data stored in other tables. The following links provide step-by-step instructions on creating forms</span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup><col width=\"442\" style=\"width: 332pt; mso-width-source: userset; mso-width-alt: 16164;\"></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=364\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Form Automatically From an Existing Table</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=358\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Form Manually</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=363\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Defined Multiple Choice Field</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=366\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Multiple Choice Field From Another Table</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&sectionid=-1&task=edit&cid%5b%5d=359\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Add or edit data in a Form?</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p> <strong><span style=\"font-size: 10pt;\">Step 3  - Create Views</span></strong></p>\r\n<p><span style=\"font-size: 10pt;\">A view is a sotred query accessible as a virtual table. Unlike ordinary tables in a relational database, a view is not part of the physical schema; it is a dynamic, virtual table collated from data in the database. It is not a report. Changing the data in a table alters the data shown in the view.</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</span></p>\r\n<p> </p>\r\n<span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n</span>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<p><strong>Step 3  - Create Forms</strong></p>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<span style=\"font-size: 10pt;\">\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<p> </p>\r\n<p> </p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</span>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"></span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<tbody>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n</table>\r\n</span></p>\r\n</span></span>','',0,11,0,13,'2009-02-12 03:10:43',64,'','2009-02-12 05:19:37',64,0,'0000-00-00 00:00:00','2009-02-12 03:10:43','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',13,0,3,'HyperBase, DataStore, Start, Forms, Views, Tables','',0,11,'robots=\nauthor='),(465,'Tickets','tickets','','<style>\r\n.pagenav_next{\r\n   display:none;\r\n}\r\n</style>\r\n\r\n\r\n<table border=\"0\"><tbody><tr><td> <a href=\"index.php?Itemid=33\"><img src=\"images/submitaticket.jpg\" border=\"0\" alt=\"Submit a Ticket\" title=\"Submit a Ticket\" width=\"280\" height=\"100\" /></a></td><td><a href=\"index.php?Itemid=34\"><img src=\"images/reviewtickets.jpg\" border=\"0\" alt=\"Review Tickets\" title=\"Review Tickets\" width=\"280\" height=\"100\" /></a> </td></tr></tbody></table>','',0,0,0,0,'2009-02-04 20:21:58',65,'','2009-02-05 18:10:40',62,0,'0000-00-00 00:00:00','2009-02-04 20:21:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=0\nshow_intro=0\nshow_section=0\nlink_section=0\nshow_category=0\nlink_category=0\nshow_vote=0\nshow_author=0\nshow_create_date=0\nshow_modify_date=0\nshow_pdf_icon=0\nshow_print_icon=0\nshow_email_icon=0\nlanguage=\nkeyref=\nreadmore=',6,0,4,'','',0,787,'robots=\nauthor='),(466,'Pointing Domain E-mail (MX Setup)','pointing-domain-e-mail-to-hyperoffice','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>IMPORTANT:</strong> These instructions should only be followed if you have purchased Business Email and have spoken with a Support Representative.  Making this change will force ALL new incoming mail to our servers.  </span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">To ensure a smooth transition with no downtime, please make sure you have an Alias or User in your Portal that corresponds to any current, active email addresses at your domain.</span></p>\r\n<p><strong><span style=\"font-size: 12pt;\">MX Record Setup</span></strong></p>\r\n<p>1.  Log in to your account at your Domain Registrar or Web Host that controls your DNS Settings.<br /><br />2.  Look for a section that says <strong>DNS Controls</strong>. You may have to select the domain you will be modifying before you can see the DNS controls section.<br /><br />3.  Look for a section that says <strong>Add MX record</strong>, <strong>Configure MX records</strong>, or <strong>Email Settings</strong>. You want to add an MX record for the \"<strong>@</strong>\" domain/hostname that points to \"<strong>custommail.hyperoffice.com</strong>\". Set a priority/preference of <strong>10</strong>.  Save your settings.<br /><br />5.  While in the MX records section, <strong>DELETE ALL OTHER MX RECORDS</strong>. This will make sure that all mail goes to your HyperOffice account.<br /><br />6.  Log out and you are done. Please note that it takes up to 48 hours for the changes to take place. After this time period, if you cannot log in or receive Email, follow <a href=\"http://www.hyperoffice.com/hypermain/dns/dns.cfm#check\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">these instructions</span></span></a> to check your settings.</p>','',1,5,0,82,'2009-02-11 22:00:41',65,'','2009-10-08 23:07:43',65,0,'0000-00-00 00:00:00','2009-02-11 22:00:41','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,3,'','',0,124,'robots=\nauthor='),(467,'Checking the Status of Your MX and CNAME Records','checking-the-status-of-your-mx-and-cname-records','','<p>Here are steps you can take to make sure you have set up your DNS configuration correctly. <strong>Please be aware the changes may not show up for 48 hours after you make them</strong>. The example here is with a fictitous company called <a href=\"http://www.NetResultsGlobal.com\">www.NetResultsGlobal.com</a>. They have set up a CNAME pointing office.netresultsglobal.com to customurl.hyperoffice.com and an MX record pointing to custommail.hyperoffice.com.</p>\r\n<ol>\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Click on the Windows Start button</span></span><a></a> Click on RUN.</li>\r\n<br /><img src=\"images/articles/checkit/checkit1.jpg\" /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">In the Open box, type CMD</span></span><a></a> This opens up a command prompt.</li>\r\n<br /><img src=\"images/articles/checkit/checkit2.jpg\" /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Type NSLOOKUP office.yourcompany.com</span></span><a></a> This will check the CNAME alias you set up called \"office\".</li>\r\n<br /><img width=\"573\" src=\"images/articles/checkit/checkit3.jpg\" height=\"113\" /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">verify \"office\" is pointing to Customurl.hyperoffice.com</span></span><a></a> You should see customurl.hyperoffice.com by NAME. You should also see your domain \"office.yourcompany.com\" by ALIASES. If this <strong>is not</strong> correct, please go back to your DNS settings and make the proper changes. If this <strong>is</strong> correct, type cls to clear the screen.</li>\r\n<br /><img width=\"568\" src=\"images/articles/checkit/checkit4.jpg\" height=\"218\" /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Type nslookup and press enter.</span></span><a></a> You should see a &gt; sign.</li>\r\n<br /><img src=\"images/articles/checkit/checkit5.jpg\" /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">enter \"set type=mx\" (no quotes).</span></span><a></a> This will allow you to check MX records.</li>\r\n<img src=\"images/articles/checkit/checkit6.jpg\" /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">type in your domain name</span></span><a></a> Make sure you are spelling it correctly and there are NO subdomains (www, mail, etc).</li>\r\n<br /><img src=\"images/articles/checkit/checkit7.jpg\" /><br /><br />\r\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">verify it is pointing to custommail.hyperoffice.com</span></span><a></a> You should see your domain name, MX preference, then Mail Exchanger = custommail.hyperoffice.com. If you do not see this, go back to your DNS configuration and make the correct changes. If you see any other MX records, go back to your DNS configuration and delete them.</li>\r\n</ol>','',1,5,0,82,'2009-02-11 22:12:21',65,'','2009-04-07 20:04:25',65,0,'0000-00-00 00:00:00','2009-02-11 22:12:21','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',5,0,1,'','',0,119,'robots=\nauthor='),(483,'Portal Customization','portal-customization','','<p>The Portal Customization section within the Administrator Console is designed to allow you to customize the environment your users experience.  By creating Profiles, you can assign any number of users to that Profile, which controls the following features:</p>\r\n<ul>\r\n<li>Navigation<br /></li>\r\n<li>Login Landing Page<br /></li>\r\n<li>Desktop Layout</li>\r\n</ul>\r\n<p><strong><span style=\"font-size: 12pt;\">Walkthrough</span></strong></p>\r\n<p>After entering the Portal Customization section, your first step is to \"<strong>Add Profile</strong>\".  The button can be found up at the top right.</p>\r\n<p>1.  <strong>Enter your Profile\'s name</strong>.  This is typically a descriptor of who is going to be assigned to this profile or how it is going to be customized.</p>\r\n<p>2.  <strong>Select a Landing Page</strong>.  For example, if you want the users to go straight to their Personal Documents section, select \"My Documents\".  If you want them to go straight to a Group\'s Documents section, click \"Shared Documents\" and then select the desired Group from the new dropdown that appears.</p>\r\n<p><strong>NOTE:</strong> Any users that are added to the profile must be a member of the Group whose landing page they are directed to at login, otherwise they will receive an \"Access Denied\" message.</p>\r\n<p>3.  <strong>Select the Desktop Layout Option</strong>.  You can leave it up to the individual user to decide their Personal Desktop\'s layout, or you can set it up yourself.  Please refer to the \"Personal Section\" category in Online Help for more information about Desktop features.</p>\r\n<p>4.  <strong>Create the Profile.</strong>  Creating the profile gives you a set of navigation settings that you can now apply to your users.</p>\r\n<p>5.  <strong>Edit the Profile and Add Users.</strong>  Now is your opportunity to confirm the settings and add users to your new Profile.  You can assign users to this Portal Customization Profile by moving over the desired users and saving your changes.</p>\r\n<p><strong>NOTE:</strong> For any changes made after your initial setup, be sure to re-add the users you want the changes to apply to.  Changes are NOT retroactive.</p>\r\n<p>6.  <strong>Save the Profile</strong>, and observe your changes!  Users will need to log out and log back in prior to seeing their applied changes.</p>\r\n<p> </p>','',1,14,0,39,'2009-04-09 16:18:22',65,'','2009-04-10 16:34:33',65,0,'0000-00-00 00:00:00','2009-04-09 16:18:22','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,11,'','',0,149,'robots=\nauthor='),(468,'HyperMeeting KnowledgeBase','hypermeeting-knowledgebase-and-troubleshooting','','<p style=\"text-align: center;\">Please follow the link below to access the HyperMeeting Support Section in a new window:<br /><br /><a target=\"_blank\" href=\"https://www.conferenceservers.com/docs/user/?brand=hypermeeting&amp;serverid=cs-00000016\"><strong>HyperMeeting Support</strong></a></p>','',1,19,0,33,'2009-02-11 22:27:55',65,'','2009-05-06 18:53:11',65,0,'0000-00-00 00:00:00','2009-02-11 22:27:55','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',5,0,2,'','',0,116,'robots=\nauthor='),(469,'HyperCampaign KnowledgeBase','hypercampaign-knowledgebase','','<p style=\"text-align: center;\">Please follow the link below to access the HyperCampaign Support Section in a new window:</p>\r\n<p style=\"text-align: center;\"><a target=\"_blank\" href=\"http://hchelp.hyperoffice.com/\"><strong>HyperCampaign KnowledgeBase</strong></a></p>','',1,21,0,35,'2009-02-11 22:31:39',65,'','2009-04-07 19:59:47',65,0,'0000-00-00 00:00:00','2009-02-11 22:31:39','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,1,'','',0,70,'robots=\nauthor='),(470,'A Quick Guide to Setting Up Email','a-quick-guide-to-setting-up-email','','<p>HyperOffice can be a hub for all your incoming mail, or simply be a way to reach out and view your other Email Accounts from a single location.  With the purchase of Business Email, you get the highest grade Spam and Virus protection as well as your favorite filtering, forwarding, and Email customization features.  You can access your HyperOffice mail directly from your Company\'s Portal, or from virtually any 3rd-party local mail client, mobile phone, or external webmail tool.<br /><br /><strong>Purchasing Business Email and Pointing Your Domain Email to HyperOffice:</strong><br /><br />Making the decision to integrate Business Email into your HyperOffice Collaboration Suite is usually an easy one--Afterall, getting all of your important emails coming in from all your clients is key to a successful business.  The fact that you can link to Emails from any other item in HyperOffice (Contact, Task, Calendar Event, Note...) is just icing on the cake.  <br /><br />There are some</p>\r\n<p> </p>','',0,11,0,13,'2009-02-11 22:49:55',65,'','2009-02-23 21:51:24',65,0,'0000-00-00 00:00:00','2009-02-11 22:49:55','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,4,'','',0,0,'robots=\nauthor='),(473,'A Quick Guide to Using HyperBase','getting-started-with-hyperbase','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">HyperBase lets you build custom databases. With fully customizable fields, build your workflow without the hassle of programming. </span><span style=\"font-size: 12pt; font-family: TTE2183F90t00;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Our online forms streamline data collection, and with </span></span><span style=\"font-size: 12pt; font-family: TTE2183F90t00;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">simple reporting and querying, the possibilities are endless.</span></span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Prerequisites</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">User must be a group owner or group administrator to create a datastore.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Getting Started</strong></span></p>\r\n<span style=\"font-size: 10pt;\"><span style=\"font-size: 12pt; font-family: TTE2183F90t00;\">\r\n<p><span style=\"font-size: 10pt;\">HyperBase lets you define your application to fit your process. The first step is to understand what to </span><span style=\"font-size: 10pt;\">track. Are you going to track company assets? If so, what information is important to collect? Maybe you are tracking equipment that employees are using, i.e. desktops, laptops, flat screen monitors, mobile phones, etc. Then determine what it is about each these items is important, i.e. model, partnumber, vendor or assigned employee. This will help you to start categorizing the information.</span></p>\r\n<p><span style=\"font-size: 10pt;\">Let\'s create an example where we will track customers who have various products installed. The data I want to collect is the customer name, address, city, state, product name and version. Now that I understand what data I want to track, I can determine how I want the users create and modify the data. I am going to create two tables; customers and products. This way we can manage the data separately but still reference all the information. The product table will contain product name and version. The company table will contain customer name, address, city, state, zip code, web address and reference te product table.</span></p>\r\n<p><span style=\"font-size: 10pt;\">Now you can start to build your datastore. Once you know what you want, you can determine how to proceed creating the information or more likely import the information. </span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Step 1 - Create the DataStore</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">The DataStore is the repository where you will store your information. The DataStore will contain Tables, Forms and Views. A DataStore is associated with a Group in HyperOffice and you can have more than one DataStore per group. The membership of the group will determine who has access to the information within the DataStore. The following link will provide step-by-step instructions for </span></p>\r\n<p><span style=\"font-size: 10pt;\"><br /><span style=\"color: #0000ff; font-family: arial,helvetica,sans-serif;\"><a href=\"index.php?option=com_content&amp;view=article&amp;id=361:creating-a-datastore&amp;catid=34:hyperbase&amp;Itemid=22\"><span style=\"text-decoration: underline;\">Creating a DataStore</span></a></span><span style=\"color: #0000ff;\"> </span><font size=\"2\" style=\"font-size: 10pt;\">\r\n<p>\r\n<p> </p>\r\n</p>\r\n</font></span></p>\r\n<p>\r\n<p><span style=\"font-size: 10pt;\"><br /><strong>Step 2 - Create the Table(s)</strong></span></p>\r\n</p>\r\n<p><span style=\"font-size: 10pt;\">The table(s) is where the data will ultimately reside. The table can be created manually, through import or from a form. If there is no prior data and you want to create a small table, created a table manually is the most efficient. Access the following link for step-by-step instructions.</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup><col width=\"442\" style=\"width: 332pt;\"></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=357\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Table From Scratch</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">If data exists in a spreadsheet or another data souce and can be exported to <em>comma separated value</em> file, (.csv), the data can be exported into a new table. It is important that the file have not empty colums between data columns. If each column has a header, the header can be used as a table field name. The following link will provide step-by-step instructions.</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup></colgroup><span style=\"font-size: 10pt;\"></span><colgroup><col width=\"442\" style=\"width: 332pt;\"></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\">\r\n<p><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=362\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\">Creating a Table From Import</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></p>\r\n</form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\">If no data exists and you are looking to create form to collect data from internal or external sources, creating a form will allow you to build the information in a user friendly fashion and create the table in one step. Forms are very useful in adding understanding to data collection. Let\'s say you want to ask a question \'How did you hear about us?\' on a form. In databases, field names are often short or truncated alphanumeric strings of the visual information. A form will allow us to \'label\' a field. So the form could ask the question </span><span style=\"font-size: 10pt;\">\'How did you hear about us? and the field could be \'hearaboutus\'. As you can see labels are quite useful. To learn how to create table by a creating form go to the following link</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup><col width=\"442\" style=\"width: 332pt;\"></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=368\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Table From a Form</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p><span style=\"font-size: 10pt;\"><strong>Step 3 - Create Forms</strong></span></p>\r\n<p> </p>\r\n<p><span style=\"font-size: 10pt;\">Tables do not require forms to enter data. However, a form will view each row of data, making it easier to modify existing data or append new data. Forms can also be public or private. A public form can be used on a website to collect information from external inquiries or surveys. A private form is limited to the users within the HyperOffice group. A form can also define an \'action\' when the form is submitted. As an example you can choose to send a notifcation to the submitter or display a web page. Forms can also provide multiple choice selections or references to data stored in other tables. The following links provide step-by-step instructions on creating forms</span></p>\r\n<table border=\"0\" width=\"442\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 332pt; border-collapse: collapse;\">\r\n<colgroup><col width=\"442\" style=\"width: 332pt;\"></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup>\r\n<tbody>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" width=\"442\" style=\"width: 332pt; height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=364\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Form Automatically From an Existing Table</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=358\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Form Manually</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=363\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Defined Multiple Choice Field</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=366\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Creating a Multiple Choice Field From Another Table</span></span></a><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"><span style=\"text-decoration: underline;\"> </span></span></form></td>\r\n</tr>\r\n<tr height=\"20\" style=\"height: 15pt;\">\r\n<td height=\"20\" style=\"height: 15pt; background-color: transparent; border: #d4d0c8;\" class=\"xl65\"><form method=\"post\" name=\"adminForm\"><a href=\"administrator/index.php?option=com_content&amp;sectionid=-1&amp;task=edit&amp;cid%5b%5d=359\"><span style=\"font-size: 10pt; color: #810081; font-family: Calibri;\"><span style=\"text-decoration: underline;\">Add or edit data in a Form?</span></span></a><span style=\"text-decoration: underline;\"><span style=\"font-size: 10pt; color: #0000ff; font-family: Calibri;\"> </span></span></form></td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<p><strong><span style=\"font-size: 10pt;\">Step 3 - Create Views</span></strong></p>\r\n<p><span style=\"font-size: 10pt;\">A view is a sotred query accessible as a virtual table. Unlike ordinary tables in a relational database, a view is not part of the physical schema; it is a dynamic, virtual table collated from data in the database. It is not a report. Changing the data in a table alters the data shown in the view.</span></p>\r\n</span></span>','',1,11,0,13,'2009-02-23 21:23:29',62,'','2009-08-07 00:44:17',65,0,'0000-00-00 00:00:00','2009-02-23 21:23:29','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',10,0,2,'','',0,640,'robots=\nauthor='),(474,'A Quick Guide to HyperShare','a-quick-guide-to-hypershare','','<p><span style=\"font-size: 10pt;\"><strong>What is HyperShare, and what does it do?</strong></span></p>\r\n<p>HyperShare for Outlook synchronizes data between your HyperOffice account and Outlook. It provides a useful way to share data without ever logging in to HyperOffice.</p>\r\n<p>For a full walkthrough of HyperShare and it\'s functionality, please refer to the HyperShare Video and HyperShare Concept Guide:</p>\r\n<p><strong>System Requirements</strong></p>\r\n<ul>\r\n<li><strong>A HyperOffice account</strong> - you must have a valid HyperOffice account to share data. <br /><br /></li>\r\n<li><strong>Outlook 2003</strong> - HyperShare for Outlook does not currently support Outlook Express. Please make sure your copy of Outlook 2003 has Service Pack 2 installed as well as all available updates and patches. You can check this by going to the <a target=\"_blank\" href=\"http://office.microsoft.com/en-us/officeupdate/default.aspx\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">Microsoft Office update page</span></span></a> or <a target=\"_blank\" href=\"http://www.microsoft.com/downloads/details.aspx?FamilyID=57e27a97-2db6-4654-9db6-ec7d5b4dd867&amp;DisplayLang=en\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">download Service Pack 2 directly</span></span></a>.<br /><br /></li>\r\n<li><strong>Outlook 2007</strong> - HyperShare works well with Outlook 2007. All Microsoft Office updates are recommended, but not required.<br /><br /></li>\r\n<li><strong>Windows XP</strong> - Windows XP users must have <a target=\"_blank\" href=\"http://www.microsoft.com/downloads/Search.aspx?displaylang=en\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">service pack 2</span></span></a> installed.<br /><br /></li>\r\n<li><strong>Windows Vista</strong> - We recommend that Vista users have all available Microsoft Updates.<br /><br /></li>\r\n<li><strong>Microsoft .Net and MDAC</strong> (recommended for XP users) - These two items will be installed automatically for you during the installation process. This step will be skipped if you already have these items installed. You can download them before hand here: <a target=\"_blank\" href=\"http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&amp;displaylang=en\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">.NET 2.0</span></span></a> and <a target=\"_blank\" href=\"http://www.microsoft.com/downloads/details.aspx?FamilyID=6c050fe3-c795-4b7d-b037-185d0506396c&amp;DisplayLang=en\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\">MDAC 2.8</span></span></a> </li>\r\n</ul>\r\n<p><strong>Downloading and Installing HyperShare</strong></p>\r\n<p><a href=\"appdownloads/hypershare-download.html\">Download HyperShare</a></p>\r\n<p><a href=\"hypershare/31-hypershare/392-how-do-i-install-hypershare-xpvista-.html\">Install HyperShare</a></p>\r\n<p><strong>HyperShare Configuration</strong></p>\r\n<ol>\r\n<li>\r\n<div>When HyperShare opens, enter your HyperOffice Email address as the username and your HyperOffice password.</div>\r\n</li>\r\n<li>\r\n<div>Select what areas you would like to sync between HyperOffice and Outlook<br /></div>\r\n</li>\r\n<li>HyperShare will then retrieve the group list from HyperOffice</li>\r\n</ol>\r\n<p>If you checked to sync your calendar, you will be given 3 options.  <strong>Important Note: </strong>Please use the recommended \"Multiple Calendars\" selection for your first sync.  You can switch between these 3 options any time by running the configuration sync again.</p>\r\n<strong></strong>\r\n<ul>\r\n<li><strong>Single Calendar with group meetings</strong> - this is good for handheld devices. Your personal calendar will sync with Outlook, as well as all group meetings you have accepted. </li>\r\n<li><strong>Calendar with group meetings and all group events</strong> - this is also good for handheld devices. Your personal calendar will sync with Outlook, as well as all group meetings and events. </li>\r\n<li><strong>Multiple Calendars</strong> - HyperShare will create folders in Outlook for each group. Events will then be separated in their respective group folders.  </li>\r\n</ul>\r\n<ol>\r\n<li>\r\n<div>Now select how often you would like HyperShare to automatically sync in the background. <br /></div>\r\n</li>\r\n<li>\r\n<div>HyperShare will then have you select the specific groups you would like to sync to. The top-most checkbox is the personal section for that item. <br /></div>\r\n</li>\r\n<li>\r\n<div>Click OK. HyperShare will then run through the first sync between HyperOffice and Outlook. After this sync, it will stay in the background, updating as often as you configure it to.</div>\r\n</li>\r\n</ol>\r\n<p>You can run a configure sync, or a general sync at any time by right clicking on the HyperShare icon in the system tray.</p>\r\n<p><strong>For Frequently Asked Questions about HyperShare, please refer to our HyperShare section in Online Help.</strong></p>\r\n<p> </p>','',1,11,0,13,'2009-02-27 21:00:24',65,'','2009-04-13 17:50:01',65,0,'0000-00-00 00:00:00','2009-02-27 21:00:24','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,1,'','',0,895,'robots=\nauthor='),(475,'Exception From Hresult: 0x800704B3','exception-from-hresult-0x800704b3','','<p>This error occurs when trying to mount HyperDrive in Windows Vista,</p>\r\n<p><strong><span style=\"font-size: 10pt;\">Error: Exception From Hresult: 0x800704B3</span></strong></p>\r\n<p><strong><span style=\"font-size: 12pt;\">Solution:</span></strong></p>\r\n<p>If you see the above error, ensure your WebClient Service is running. </p>\r\n<p><strong><span style=\"font-size: 12pt;\">Walkthrough:</span></strong></p>\r\n<p>Go to <strong>Start</strong> &gt; <strong>Settings</strong> &gt; <strong>Control Panel</strong> &gt; <strong>Administrative Tools</strong> &gt; <strong>Services</strong>, and look for <strong>WebClient.</strong> </p>\r\n<p>The Status should be listed as <strong>\"Started\".</strong>  If it is not, right click on the item and click <strong>\"Start\".</strong></p>\r\n<p>Ensure that the service will load on Startup by right-clicking the WebClient item, and selecting <strong>Properties</strong>. </p>\r\n<p>Change the <strong>\'Startup type\'</strong> to <strong>\'Automatic\'</strong>,</p>\r\n<p><strong>\'Apply\' </strong>your changes, and click <strong>OK.</strong> </p>','',1,16,0,71,'2009-03-17 17:29:46',65,'','2009-03-17 20:19:37',65,0,'0000-00-00 00:00:00','2009-03-17 17:29:46','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,359,'robots=\nauthor='),(476,'Setting up an Alternate \"Send From\" Address','setting-up-an-alternate-qsend-fromq-address','','<p>If you would like to send out from a different Email address, you will need to create a POP Account that is properly formatted.</p>\r\n<p><strong><span style=\"font-size: 12pt;\">Solution:</span></strong></p>\r\n<p>In your Personal Mail section, create a POP Account. </p>\r\n<p>1. You do not need an actual email account to set up a new sending address--simply type in whatever you would like, with the Email Address being the email you want to send out as. </p>\r\n<p>2. If you have an external mail account associated with that address and would like to view the mail on that server directly, you can fill in your appropriate credentials. </p>\r\n<p>Your Email Address is what people will see when they receive the mail. </p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Walkthrough:</strong></span></p>\r\n<p>Go to <strong>Personal</strong> &gt; <strong>Mail</strong> &gt; <strong>POP Accounts</strong> &gt; <strong>Add Account.  </strong></p>\r\n<p>1. If you have an account you would like to view from HyperOffice, fill in the appropriate login credentials. </p>\r\n<p>2. If you do not have an account but would still like to have an alternate sending address, enter anything in for the blank fields with the exception of the \"Email Address\" field.  The Email Address field should be what you want recipients to see when they recieve the email.</p>\r\n<p><strong>Quick Tip:</strong> If you want to show your name to the recipient, the proper format is: \"Your Name\" &lt;email address&gt;.  Make sure that your Email address includes the open and closed brackets as displayed.</p>\r\n<p>If you want to make this new address your default sending address, click the \"Set as default\" checkbox.</p>','',1,5,0,5,'2009-03-17 17:40:12',65,'','2009-04-02 17:42:36',65,0,'0000-00-00 00:00:00','2009-03-17 17:40:12','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,9,'','',0,74,'robots=\nauthor='),(478,'Error: XMLREQUESTDOC','xmlrequestdoc','','<p>HyperShare returns the error: XMLREQUESTDOC</p>\r\n<p>Solution:</p>\r\n<p> </p>\r\n<p>Walkthrough:</p>','',0,16,0,72,'2009-03-17 22:27:38',65,'','2009-03-17 22:30:21',65,0,'0000-00-00 00:00:00','2009-03-17 22:27:38','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,0,'robots=\nauthor='),(479,'Outgoing SMTP Information','outgoing-smtp-information','','<p>SMTP is the outgoing portion of your Outlook Email setup.  By purchasing Business Email, you gain access to our SMTP servers. </p>\r\n<p>SMTP information is provided to the Administrators, and it is up to them to distribute the SMTP Accounts allotted to them.  If you are not the administrator of your account and do not know your SMTP information, please contact your Portal Administrator for those details.</p>\r\n<p><strong><span style=\"font-size: 12pt;\">Setting up SMTP Information in Outlook</span></strong></p>\r\n<p>While setting up an IMAP or POP Account on your computer or mobile device, it often will prompt you for SMTP information. </p>\r\n<p>In Outlook, there are two areas you will need to fill in information:</p>\r\n<ul>\r\n<li>The first is the <strong>\"Outgoing Mail Server (SMTP)\"</strong> on the main email setup page.  </li>\r\n<li>The second is under <strong>\"More Settings\",</strong> under the <strong>\"Outgoing Servers\" Tab</strong>.  </li>\r\n</ul>\r\n<p>The <strong>Outgoing Mail Server (SMTP) </strong>will be provided to you by your Administrator and should have a format like: smtp.&lt;mailserver&gt;.com</p>\r\n<p>Under <strong>\"More Settings\",</strong> and <strong>\"Outgoing Servers\":</strong> <strong>The Outgoing Server Requires Authentication</strong>, and you should log on using the username provided to you by your Administrator.  This should be in the format of <a href=\"mailto:12345-user47@&lt;mailserver&gt;.com\">12345-user47@&lt;mailserver&gt;.com</a>.  The password will be provided to you at the time you receive your username.</p>\r\n<p><strong>NOTE:</strong> If you are the administrator for your account and do not have your SMTP information, please call into the Support Line to speak with a Support Representative.</p>','',1,5,0,60,'2009-03-19 16:23:34',65,'','2009-05-08 17:22:51',65,0,'0000-00-00 00:00:00','2009-03-19 16:23:34','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,177,'robots=\nauthor='),(481,'Creating a Static Link to Join Meetings','creating-a-static-link-to-join-meetings','','<p>Since HyperMeeting is designed to allow both internal and external individuals, oftentimes it is useful to provide a direct link for users to join an upcoming meeting.  This functionality is allowed by customizing a public link to provide via email or built into your company\'s public-facing website.</p>\r\n<p>The Link</p>\r\n<p> </p>','',0,19,0,33,'2009-03-20 21:55:49',65,'','0000-00-00 00:00:00',0,70,'2009-08-10 23:47:03','2009-03-20 21:55:49','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,'robots=\nauthor='),(486,'Rich Text Formatting (RTF) for Firefox!','rich-text-formatting-rtf-for-firefox','','<p>People have been asking for it, so here it is!</p>\r\n<p>With the latest update to HyperOffice, users are now able to utilize the full formatting functionality of the mail section all from their Firefox Browser! </p>\r\n<p>For those accustomed to using Firefox but are not familiar with Rich Text, the change you will notice is a toolbar above the composition area with your normal text formatting tools.  In addition, there is a checkbox so you can remove Rich Text Formatting if you so desire.  What Rich Text means for you is that your signatures and other HTML-formatting will come through to your recipients just as you intended!</p>\r\n<p> </p>','',1,12,0,14,'2009-04-23 00:03:35',65,'','2009-04-30 04:59:35',65,0,'0000-00-00 00:00:00','2009-04-23 00:03:35','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,7,'','',0,230,'robots=\nauthor='),(487,'Export For Tasks!','export-for-tasks','','It\'s an option long-desired by Task Managers, and for everyone who wanted to be able to export their Shared Tasks listings, your time has come!  Now you can easily export your Shared Tasks to a .csv and do what you\'d like with them!  Just click on the Export Tasks, and it will automatically create a file for you to download and save.','',1,12,0,14,'2009-04-23 00:11:57',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-04-23 00:11:57','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,6,'','',0,172,'robots=\nauthor='),(488,'Row Highlighting!','row-highlighting','','Ok, so not everyone may appreciate the aesthetic beauty of a simple, no-frills interface, so for everyone out there we\'ve added a little sparkle of color to your daily working life!  This color takes the form of a very useful highlighting feature for any section that has a list of items to choose from.  Most importantly this comes up in Email, Contacts, and Tasks so you can easily tell which item you are selecting.  Ok, so maybe it\'s not that much color, but it sure works well!','',1,12,0,14,'2009-04-23 00:23:13',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-04-23 00:23:13','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,5,'','',0,196,'robots=\nauthor='),(489,'New Instant Messenger!','new-instant-messenger','','<p>We\'ve switched Instant Messengers!  </p>\r\n<p>Previously HyperOffice <strong>IM</strong> feature would launch AOL\'s Instant Messenger.  We have now switched to Skype.</p>\r\n<p>Don\'t have Skype installed, that\'s okay.  When you click <strong>IM</strong> (top right corner), you will be prompted to download Skype (its free).</p>\r\n<p>If you have previously installed Skype, clicking <strong>IM</strong> will launch your current installation.</p>\r\n<p>As with all third party applications, we are not responsible to the changes to their application. We recommend that you keep current with their latest release. You can receive more information about release version and features at <a href=\"http://www.skype.com\">www.skype.com</a>.</p>\r\n<p> </p>','',1,12,0,14,'2009-04-23 00:27:19',62,'','2009-06-17 14:21:35',64,0,'0000-00-00 00:00:00','2009-04-23 00:27:19','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,9,'','',0,213,'robots=\nauthor='),(490,'New Support Site!','new-support-site','','<p>Well, you\'ve probably already noticed in coming here, but we\'ve designed and developed a new Support Site!  We\'ve put a lot of hard work into making this site a primary resource for Administrators and Users alike, and it will be constantly updated to reflect the changes going on in HyperOffice.  We really do hope you enjoy it and find it to be a valuable source of information, so feel free to leave your Feedback with us on what you think about it (we love positive feedback! ...and constructive criticism too, I guess--we take what we can get!). </p>\r\n<p>If you happen to do a search and can\'t seem to find a proper article on a subject, please let us know!  As always, feel free to submit a ticket through our integrated ticketing system or give us a call and we\'ll help you out as best we can.</p>\r\n<p>There are many more updates to come, but in the meantime...Enjoy!</p>','',1,12,0,14,'2009-04-23 00:31:12',65,'','2009-04-30 04:57:18',65,0,'0000-00-00 00:00:00','2009-04-23 00:31:12','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,4,'','',0,221,'robots=\nauthor='),(491,'UID Error Message - IMAP Email','uid-error-message-imap-email','','<p><strong>Issue</strong></p>\r\n<p>When reading email in your 3rd-party mail client (eg Outlook, Thunderbird, etc), you sporadically receive a pop-up stating:</p>\r\n<p>\"The UID of a message changed unexpectedly.  This typically indicates a server bug.  Your program may not function properly after this.\"</p>\r\n<p>MsgSeqNum 000: Previous UID: 12345678, New UID: 12345789.<br />Protocol: IMAP<br />Server: imap.HyperOffice.com<br />Port: 143<br />Error Code: 0x800CCCDB</p>\r\n<p><strong>Explanation</strong></p>\r\n<p>This error occurs when you have both an IMAP connection open to a specific folder and also a WebMail session open looking at that same folder.  This is a known issue with the IMAP protocol.</p>\r\n<p><strong>Workaround</strong></p>\r\n<p>Navigate away from that folder in your browser or your 3rd-party mail client.  It is advised that you only access your mail through only one method at a time.</p>','',1,10,0,12,'2009-04-23 17:13:53',65,'','2009-06-17 13:19:41',64,0,'0000-00-00 00:00:00','2009-04-23 17:13:53','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,3,'','',0,462,'robots=\nauthor='),(492,'Allowed rcpthosts, SPF Records','allowed-rcpthosts-spf-records','','<p><strong>Problem:</strong></p>\r\n<p>When sending mail to a remote server, you may receive a message similar to the following:</p>\r\n<p>553: Sorry, that domain isn\'t in my list of allowed rcpthosts</p>\r\n<p><strong>Resolution #1:</strong></p>\r\n<p>This error message indicates that the remote server has rejected your message due to your host not being on a list of servers able to send to the destination server mail. This error can also indicate that your e-mail address or server is listed on a DNS blacklist. You will need to contact the remote server administrator for assistance with this issue. This error implies there is a problem with the remote host.</p>\r\n<p>-----</p>\r\n<p><strong>Resolution #2</strong></p>\r\n<p>A message like this often indicates the remote host is checking for valid permissions to send.  Usually this is satisfied by having an MX record pointing to custommail.hyperoffice.com (our mail record), but sometimes it looks specifically for an SPF record. </p>\r\n<p>A SPF record for our Internal Mail servers would look like:</p>\r\n<p>v=spf1 a mx ip4: 128.121.14.0/254 ?all</p>\r\n<p>For the name-services.com domain (Enom\'s Sending domain), the spf record would be (<a href=\"https://www.trustedsource.org/query/name-services.com\">https://www.trustedsource.org/query/name-services.com</a>):</p>\r\n<p>v=spf1 a mx ip4: 62.229.62.0/24 ip4:69.64.144.0/20 ipv4:98.124.192.0/18 ?all</p>','',1,25,0,83,'2009-04-27 21:44:48',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-04-27 21:44:48','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',1,0,'robots=\nauthor='),(493,'How do I get my Data on my Handheld?','how-do-i-get-my-hyperoffice-data-on-my-handheld','','HyperOffice has many collaborative features that can be used on your mobile device. This article will discuss 2 different ways to set up and use HyperOffice with handhelds.\r\n<h1><span style=\"font-size: 12pt;\">Log in to your Portal directly from your device</span></h1>\r\nThe easiest way to get your Contacts, Tasks, Notes, and Calendar items on your handheld is to use your data plan and browser. Most handheld devices will have a built in browser for accessing the Internet.<em>To Use:</em> Just point your browser to your portal login page (like you would normally do if you were at a desktop computer). Our system recognizes that you are using a handheld and the screen will be sized correctly for you.\r\n<h1><span style=\"font-size: 12pt;\">Use Outlook as an intermediary</span></h1>\r\nIf you have a fully registered copy of Microsoft Office, then you can sync your data from HyperOffice to Outlook, then from Outlook to your mobile device. <em>Usage:</em><ol>\r\n<li>Download and Install HyperShare for Outlook.</li>\r\n- Complete instructions for this are located here: <a target=\"\\\\\\&quot;_blank\\\\\\&quot;\" href=\"\\\\\\\">Http://www.hyperoffice.com/hypermain/hypershare/hypersharehelp.htm</a>\r\n<li>If using Calendars, configure HyperShare with Option 1 or 2</li>\r\n- Calendar items will need to appear on your top level calendar to make sure they will be able to get to your mobile device.\r\n<li>Use the sync software that came with your mobile device.</li>\r\n- after using HyperShare to get your items into Outlook, you can now move the items from Outlook to your handheld.- NOTE: There are many different types of handheld devices with many different types of syncing software out there. For this reason, we cannot issue direct support for the software that moves your data from Outlook to your mobile device. Please contact the support line for your device if you have issues getting it to sync.</ol>','',0,9,0,11,'2009-04-27 22:08:27',65,'','2009-10-08 23:02:34',65,0,'0000-00-00 00:00:00','2009-04-27 22:08:27','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,0,'robots=\nauthor='),(494,'Personal Settings','personal-settings','','Located under the Settings toolbar, Personal settings can be filled in to include a user’s name, organization, address, phone numbers and etc.  This information can be retrieved by the each Group’s membership directory as long as the user checks the box to allow this action. NOTE: If a user does not check the box, the user email address will not be available for that group.','',1,25,0,84,'2009-04-27 22:12:28',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-04-27 22:12:28','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',1,0,'robots=\nauthor='),(495,'Desktop Settings','desktop-settings','','<p>Located under the Settings toolbar, Desktop settings allow a user to customize the look of their Personal Desktop area. For example, a user can choose to rearrange or hide the HyperOffice modules, monitor up to 4 mail folders, view calendar events up to 31 days or set the number tasks to display.</p>','',1,25,0,84,'2009-04-27 22:14:46',65,'','0000-00-00 00:00:00',0,70,'2009-08-19 21:59:34','2009-04-27 22:14:46','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',1,0,'robots=\nauthor='),(496,'Mail Settings','mail-settings','','Located under the Settings toolbar, Mail settings can be modified to setup your signature, forwarding, filters and default font types.','',1,25,0,84,'2009-04-27 22:15:39',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-04-27 22:15:39','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',1,0,'robots=\nauthor='),(497,'General Preferences','general-preferences','','Located under the Settings toolbar, General Preferences allows each user to determine how many items appear on any list, the length of calendar items, if you want/don’t want to be prompted for item deletion, or a default category of your Personal contacts.','',1,25,0,84,'2009-04-27 22:16:11',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-04-27 22:16:11','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',1,0,'robots=\nauthor='),(498,'Finally, a Site for HyperOffice Clients!','finally-a-site-for-hyperoffice-clients','','<p><span style=\"font-size: 12px; color: #757575; font-family: verdana,geneva;\">HyperOffice has dedicated the Client Resources site as a means to not only enhance our customers\' use of the product through industry-specific approaches, customization methods and additional product offerings, but also to keep our clients up to date on product enhancements and developments in the HyperOffice world. </span></p>\r\n<ul style=\"color: #990000;\">\r\n<li><span style=\"color: #757575;\">Exclusive customer specials and packages</span> </li>\r\n<li><span style=\"color: #757575;\">Learn how to customize your portal</span> </li>\r\n<li><span style=\"color: #757575;\">Enhance your portal with industry-specific tips </span></li>\r\n<li><span style=\"color: #757575;\">Add additional products to your portal</span></li>\r\n</ul>\r\n<p style=\"text-align: center;\"><span style=\"color: #0000ff;\"><a target=\"_blank\" href=\"http://clients.hyperoffice.com\">Go to the Client Resources Site!</a></span></p>','',0,12,0,14,'2009-05-02 00:27:09',65,'','2009-05-02 00:34:15',65,0,'0000-00-00 00:00:00','2009-05-02 00:27:09','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,8,'','',0,264,'robots=\nauthor='),(499,'Deleting HyperShare Database Files','deleting-hypershare-database-files','','<p>After Uninstalling HyperShare, follow these instructions for ensuring a complete removal:</p>\r\n<p>Using <strong>Windows Vista</strong>, you will need to delete a single directory.</p>\r\n<p>Go to:</p>\r\n<p>C:\\Users\\&lt;LoginUser&gt;\\AppData\\HyperOffice\\</p>\r\n<p>Delete the HyperShare directory.</p>\r\n<p>You may now reinstall HyperShare using your preferred configuration.  On the first sync, please use \"Multiple Calendar\" mode to ensure a proper sync.</p>\r\n<p>Note: If you do not see the AppData folder, you will need to turn on \"Show hidden files and folders\" under Organize &gt; Folder and Search Options &gt; View Tab &gt; Hidden files and folders.</p>\r\n<p> </p>\r\n<p>Using <strong>Windows XP</strong>, you will need to delete a single directory.</p>\r\n<p>Go to:</p>\r\n<p>C:\\Documents and Settings\\&lt;LoginUser&gt;\\Application Data\\HyperOffice\\</p>\r\n<p>Delete the HyperShare directory.</p>\r\n<p>You may now reinstall HyperShare using your preferred configuration.  On the first sync, please use \"Multiple Calendar\" mode to ensure a proper sync.</p>\r\n<p>Note: If you do not see the Application Data folder, you will need to turn on \"Show hidden files and folders\" under Organize &gt; Folder and Search Options &gt; View Tab &gt; Hidden files and folders.</p>','',1,25,0,83,'2009-05-04 22:06:35',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-05-04 22:06:35','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',1,0,'robots=\nauthor='),(500,'Sent Mail is not transferring to the Portal Mail via IMAP','sent-mail-is-not-transferring-to-hyperoffice-via-imap','','<h3>For Outlook 2003</h3>\r\n<h3><span style=\"font-size: 12pt;\">Subscribe to Sent Items</span></h3>\r\n<p>Before you can tell Outlook to place the mail into the \"Sent Items\" folder you will need to subscribe to that folder. </p>\r\n<ol>\r\n<li>Open Outlook and click and highlight the IMAP folder labeled <em>Inbox</em>. </li>\r\n<li>Click <em>Tools</em>, then <em>IMAP Folders</em>. </li>\r\n<li>Click <em>Query</em>, which should allow you to see all of the IMAP folders available for you to subscribe to. </li>\r\n<li>Highlight <em>Inbox.Sent Items</em> and click <em>Subscribe</em>. </li>\r\n<li>Click <em>OK</em>.</li>\r\n</ol>\r\n<p>You should now see <em>Sent Items</em> in your list of folders.</p>\r\n<span style=\"font-size: 12pt;\"><strong>Setup Rules</strong></span>\r\n<p>In order to make this work you need to set up your Rules to work properly. </p>\r\n<ol>\r\n<li>Go to the <em>Rules and Alerts</em> option from the menu bar and choose <em>E-Mail Rules</em>. </li>\r\n<li>Click <em>New Rule</em>. </li>\r\n<li>Choose <em>Start from a blank rule</em>. </li>\r\n<li>Click <em>Check Messages after sending</em>. </li>\r\n<li>Click <em>Next</em>. </li>\r\n<li>Put a check mark in the second item: \"through the specified account\". </li>\r\n<li>In the lower half of the box you will see: \"Apply this rule after I send the message through the specified account, and on this machine only.\" </li>\r\n<li>Click on the word <em>Specified</em>. A box will appear with a drop down list of the email accounts. </li>\r\n<li>Choose the IMAP account you created and click <em>OK</em>. </li>\r\n<li>It will now show the account in the lower half of the box. Click <em>Next</em>. </li>\r\n<li>The rules Wizard asks \"What do you want to do with the message?\". </li>\r\n<li>Look at <em>Step 1: Select Options</em>. Put a check mark in the box that says: \"Move a copy to the specified folder\". </li>\r\n<li>Now in the bottom half of the box you will see: \"Move a copy to the specified folder\". </li>\r\n<li>Again click on the word <em>Specified</em>. A new box will open with all of your email accounts and folders. </li>\r\n<li>Scroll down to the IMAP account that you have created, and click on the \"+\" sign. </li>\r\n<li>Click <em>Sent Items</em>. </li>\r\n<li>Click <em>Next</em>. </li>\r\n</ol>\r\n<p>Now you can use Outlook 2003 for your IMAP folders properly.</p>\r\n<p>If you have more than one IMAP account, repeat the rules the same way. You may also want to disable \"place copy of sent items in sent items folder\" to avoid having a duplicate placed in the \"Sent Items\" box of the \"Personal Folders\" .PST file.</p>\r\n<p><span style=\"font-size: 14pt;\"><strong>For Outlook 2007</strong></span></p>\r\n<p>In Outlook 2007, the process is much simpler:</p>\r\n<p>1. Go to Tools &gt; Account Settings.<br />2. Modify your HyperOffice IMAP Account.<br />3. Go to More Settings &gt; Folders.<br />4. Select the \'Choose an existing folder...\' and select the IMAP <em>\'Sent Items\'</em> Folder.<br />5. Click \'Ok\', Click \'Next\', and Click \'Finish\'.</p>','',1,16,0,73,'2009-05-05 20:12:12',65,'','2009-10-08 23:05:44',65,0,'0000-00-00 00:00:00','2009-05-05 20:12:12','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,1,'','',0,68,'robots=\nauthor='),(501,'Feedback','feedback','','<table style=\"width: 816px; height: 181px;\">\r\n<tbody>\r\n<tr valign=\"top\">\r\n<td style=\"width: 50%;\">\r\n<p style=\"text-align: center;\"><a href=\"http://ws1.hyperoffice.com/interact/hbhForm.cfm?formId=869\"><strong>Product Feedback</strong></a><br /><a href=\"http://ws1.hyperoffice.com/interact/hbhForm.cfm?formId=869\" title=\"Product Feedback\"><img src=\"images/stories/green2.jpg\" title=\"Product Feedback\" /></a></p>\r\n</td>\r\n<td style=\"width: 50%;\">\r\n<p style=\"text-align: center;\"><a href=\"http://ws1.hyperoffice.com/interact/hbhForm.cfm?formId=866\"><strong>Service Feedback</strong></a><br /><a href=\"http://ws1.hyperoffice.com/interact/hbhForm.cfm?formId=866\" title=\"Service Feedback\"><img src=\"images/stories/service.jpg\" title=\"Service Feedback\" /></a></p>\r\n</td>\r\n</tr>\r\n<tr valign=\"middle\">\r\n<td style=\"width: 50%;\">\r\n<ul>\r\n<li>General Product Feedback</li>\r\n<li>Request a Product Enhancement</li>\r\n<li>Report a Bug</li>\r\n<li>Give Kudos!</li>\r\n</ul>\r\n</td>\r\n<td style=\"width: 50%;\">\r\n<ul>\r\n<li>General Service Feedback</li>\r\n<li>Request a Service</li>\r\n<li>Give Kudos!</li>\r\n</ul>\r\n</td>\r\n</tr>\r\n</tbody>\r\n</table>','',0,0,0,0,'2009-05-05 23:21:16',65,'','2009-05-07 00:26:44',65,0,'0000-00-00 00:00:00','2009-05-05 23:21:16','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',6,0,2,'','',0,118,'robots=\nauthor='),(503,'Configuring Expense Reports','how-do-i-configure-expense-reports','','<p><span style=\"font-size: 10pt;\">This is a short overview to help you set up the basic components of your online expense report, and customize it for your specific needs.</span></p>\r\n<p><strong><span style=\"font-size: 12pt;\">Usage Guidelines:<br /></span></strong><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Expense Reports are currently used to:</span></span></p>\r\n<ul>\r\n<li>Keep track of employee expenses</li>\r\n<li>Enforse an approval process whereby managers must view and approve employee expenses prior to their submission to the accounting department.</li>\r\n</ul>\r\n<p><strong>Setting Up Expense Reports:</strong><br />In your portal go to Applications > Expenses on the menu bar to the left.</p>\r\n<p><img src=\"images/Expenses/expenseslocationmenu.jpg\" /></p>\r\n<p>If the user is a portal administrator, they will have access to the<strong> Conifguration</strong> button to provision users and control expense catagories.  By clicking this button, the administrator launches the configuration console.</p>\r\n<p><img src=\"images/Expenses/expenseconfiguration.jpg\" /></p>\r\n<p> </p>\r\n<p> </p>\r\n<p><img src=\"images/Expenses/expenseapplicationsettings.jpg\" /></p>\r\n<p>In the first section, <strong>Application Settings, </strong>the administrator can define all the categories to be shown in the expense category drop down</p>\r\n<p>There is only one required category, miles which will be pre-defined.  The miles category can be renamed but it will always be tied to the \"Milage Reimbursement Amount.\"  This allows the system to calculate the amount to reimburse for miles traveled.</p>\r\n<p>The portal administrator can define  the company\'s milage reimbursement amount by using the \"Mileage Reimbursement Amount\" field.</p>\r\n<p>Click the <strong>Save</strong> button.</p>\r\n<p><span style=\"font-size: 12pt;\"><strong>Provisioning Users:</strong><strong></strong></span></p>\r\n<p><img src=\"images/Expenses/expense user settings.jpg\" /></p>\r\n<p>Once the Applications Settings are in place, the portal administrator will click on the <strong>User Settings</strong> tab on the top toolbar.</p>\r\n<p>Select your user from the tree on the lefthand menu, then select:</p>\r\n<ul>\r\n<li>whether to give the user access to the expense reports section.</li>\r\n<li>whether the user is a manager, and has the right to approve expenses or not.</li>\r\n<li>whether the user is in the accounting department and can \"pay\" expense reports.</li>\r\n<li>The dropdown defines which manager the employee\'s expenses are routed to for approval.</li>\r\n</ul>\r\n<p>Click the <strong>Save</strong> button.</p>\r\n<p><span style=\"color: #ff0000;\"><span style=\"font-size: 12pt;\"><strong>Note: </strong><span style=\"font-size: 10pt; color: #000000;\">When an employee submits an expense report, an email is sent to the corresponding manager for approval.  The manager can then either approve or reject the expenses submitted.  If the expense report is approved, it is routed to the accounting department for payment. The accounting department also can approve or reject the expense report.</span></span></span></p>\r\n<p>If an expense report is rejected, the employee can edit and re-submit it to their manager.  In this case, the workflow restarts from the beginning - but all comments entered at any stage are preserved to show the history.</p>\r\n<p><span style=\"font-size: 12pt;\"><strong><br /></strong></span></p>\r\n<p><span style=\"color: #ff0000;\"><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt; color: #000000;\"></span></span></span></p>\r\n<p> </p>\r\n<div v:shape=\"_x0000_s1026\" class=\"O\">\r\n<div><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">When an employee submits a expense report an email is sent to the corresponding manager for approval. The manager can then either </span><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">approve or reject the timesheet. If the expense report is approved, it is routed to the accounting department for payment. The </span><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">accounting department can also approve or reject the expense report. </span></div>\r\n<div><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\"></span></div>\r\n<div><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">If an expense report is rejected, the employee can edit it and re-submit it to their manager. In this case, the workflow restarts from the </span><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">beginning but all comments entered at any stage are preserved to show the history. </span></div>\r\n<div></div>\r\n</div>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>\r\n<div v:shape=\"_x0000_s1026\" class=\"O\">\r\n<div><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">When an employee submits a expense report an email is sent to the corresponding manager for approval. The manager can then either </span><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">approve or reject the timesheet. If the expense report is approved, it is routed to the accounting department for payment. The </span><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">accounting department can also approve or reject the expense report. </span></div>\r\n<div><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\"></span></div>\r\n<div><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">If an expense report is rejected, the employee can edit it and re-submit it to their manager. In this case, the workflow restarts from the </span><span style=\"font-size: 14pt; color: #ffffff; font-family: Perpetua;\">beginning but all comments entered at any stage are preserved to show the history. </span></div>\r\n<div></div>\r\n</div>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>','',1,23,0,37,'2009-06-02 21:56:45',70,'','2009-10-08 17:12:31',64,0,'0000-00-00 00:00:00','2009-06-02 21:56:45','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',14,0,1,'','',0,33,'robots=\nauthor='),(504,'Setting up HyperShare & MS Outlook','hypershare-setting-up-ms-outlook-mail-a-synchronization-with-hyperoffice-','','<p><strong>Length:</strong> 60 minutes<br /><strong>Audience:</strong> up to 3 users<br /><strong>Course Description:</strong> Learn how to synchronize HyperOffice with your MS Outlook client. We will also help you set-up you MS Outlook client to receive email via POP or IMAP protocols.<br /><br />After completing this course you will be able to:</p>\r\n<ul>\r\n<li>Install and configure HyperShare</li>\r\n<li>Set-up your MS Outlook email account, POP or IMAP</li>\r\n<li>Understand your HyperOffice Spam and Quarantine folders</li>\r\n<li>Review POP accounts in HyperOffice</li>\r\n<li>How to access online help, training videos and open a support ticket</li>\r\n</ul>','',1,26,0,86,'2009-06-16 22:58:42',65,'','2009-09-25 20:31:36',64,0,'0000-00-00 00:00:00','2009-06-16 22:58:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,4,'','',0,145,'robots=\nauthor='),(519,'Business Customization','business-customization','','<p class=\"MsoNormal\"><span style=\"color: #000000;\">Business customization is an advanced training session geared towards the use of HyperOffice Site Publisher and the organization of groups to better customize your intranet or extranet concept. The topics covered here will allow you to better brand and tailor your portal so that the users of HyperOffice can be placed in a more familiar environment. </span></p>\r\n<p class=\"MsoNormal\"><span style=\"color: #808080;\"><span style=\"color: #000000;\">If you would like to learn more about business customization, contact Account Management at </span><span style=\"color: #000000;\"><a href=\"mailto:clients@hyperoffice.com\"><span style=\"color: #000000;\">clients@hyperoffice.com</span></a> or phone: 866-264-</span><span style=\"color: #000000;\">0605.</span></span></p>','',1,26,0,86,'2009-09-12 22:35:25',64,'','2009-09-15 14:30:51',64,0,'0000-00-00 00:00:00','2009-09-12 22:35:25','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,5,'','',0,32,'robots=\nauthor='),(505,'HyperMeeting - Online Meetings Made Simple','hypermeeting-online-meetings-made-simple-','','<p><strong>Length:</strong> 30 minutes<br /><strong>Audience:</strong> User<br /><strong>Course Description:</strong> HyperMeeting brings the power of online meetings to small and mid-sized businesses with easy-to-use web and audio conferencing solutions. Learn how to conduct online meetings and collaborate with large audiences spread across locations with a few mouse clicks.<br /><br />After completing this course you will be able to:</p>\r\n<ul>\r\n<li>Subscribe to a meeting.<br /></li>\r\n<li>Launch a meeting.<br /></li>\r\n<li>Invite attendees to a meeting.<br /></li>\r\n<li>Record audio, published PowerPoint presentations and application sharing.<br /></li>\r\n<li>Utilize all the tools to present meetings:<br />o Publish Microsoft PowerPoint, Word and Excel files<br />o Share applications from your desktop<br />o Poll the meeting attendees<br />o Use the pointer and highlighter</li>\r\n</ul>','',0,26,0,86,'2009-06-16 22:59:59',65,'','2009-09-12 21:48:02',64,0,'0000-00-00 00:00:00','2009-06-16 22:59:59','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,11,'','',0,78,'robots=\nauthor='),(506,'HyperOffice - Time Sheets & Expenses','hyperoffice-time-sheets-a-expenses','','<p><strong>Length:</strong> 30 minutes<br /><strong>Audience:</strong> up to 3 administrators<br /><strong>Course Description: </strong>Administrators learn how to use the timesheet and expense workflow applications. The applications allow your users to submit timesheets and expense reports to management for approval and reimbursement. <br /><br />After completing this course you will be able to:</p>\r\n<ul>\r\n<li>How to configure timesheets and expenses for users<br /></li>\r\n<li>How to define user settings for timesheets and expenses<br /></li>\r\n<li>How to add categories for time allocation<br /></li>\r\n<li>How to add items for expense reimbursement<br /></li>\r\n</ul>','',0,26,0,86,'2009-06-16 23:00:35',65,'','2009-09-12 21:45:45',64,0,'0000-00-00 00:00:00','2009-06-16 23:00:35','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,10,'','',0,67,'robots=\nauthor='),(507,'HyperOffice - Publisher & Profile Definition','hyperoffice-portal-customization-a-publisher-','','<p><strong>Length:</strong> 1 hour<br /><strong>Audience:</strong> up to 3 administrators<br /><strong>Course Description:</strong><span><span>HyperOffice</span></span> administrators learn how to navigate your users through the group information by customizing your group’s homepage with images, links, and <span><span>HyperOffice</span></span> modules.<br /><br />After completing this course you will be able to:</p>\r\n<ul>\r\n<li>Create and modify profiles</li>\r\n<li>How to create pages to navigate through the group information</li>\r\n<li>How to use the Publisher wizards, Link, Image and Module</li>\r\n<li>How to create ‘snippets’ for re-use on the group’s pages</li>\r\n<li>How to toggle between the menu interface and html code<br /></li>\r\n</ul>','',1,26,0,86,'2009-06-16 23:00:53',65,'','2009-09-15 14:28:11',64,0,'0000-00-00 00:00:00','2009-06-16 23:00:53','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,3,'','',0,120,'robots=\nauthor='),(508,'HyperOffice - New Administrator Training','hyperoffice-administrator-training-','','<p><strong>Length:</strong> 1 hour<br /><strong>Audience:</strong> up to 3 administrators<br /><strong>Course Description:</strong> Learn how to setup your portal for users and projects. Our trainers will guide you through the features and help you decide the best way to implement your portal.<br /><br />After completing this course you will be able to:</p>\r\n<ul>\r\n<li>Understand the difference between portal and group administrators</li>\r\n<li>Modify a user’s password</li>\r\n<li>Create and delete users</li>\r\n<li>Create aliases</li>\r\n<li>Create, modify and remove a group</li>\r\n<li>Add and remove a user from a group</li>\r\n<li>Modify a group’s properties</li>\r\n<li>Modify document folder permissions within a Group</li>\r\n<li>Customize a user’s view of the portal or group</li>\r\n<li>How to access online help, training videos and open a support ticket<br /></li>\r\n</ul>','',1,26,0,86,'2009-06-16 23:01:21',65,'','2009-09-12 22:30:33',64,0,'0000-00-00 00:00:00','2009-06-16 23:01:21','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,1,'','',0,96,'robots=\nauthor='),(509,'HyperOffice - Document Management & HyperDrive','hyperoffice-document-management-a-hyperdrive-','','<p><strong>Length:</strong> 30 minutes<br /><strong>Audience:</strong> User<br /><strong>Course Description:</strong> HyperOffice has permission control over documents at a group, user, folder or document level. Learn how to upload files, manage revisions, set permissions and more.<br /><br />After completing this course you will be able to:</p>\r\n<ul>\r\n<li>How to upload documents to the HyperOffice portal<br /></li>\r\n<li>How to lock documents<br /></li>\r\n<li>How to subscribe to change notification<br /></li>\r\n<li>How to install HyperDrive<br /></li>\r\n<li>How to setup version control<br /></li>\r\n<li>How to change a document’s permission<br /></li>\r\n<li>How to ‘Link’ items together<br /></li>\r\n<li>How to access online help, training videos and open a support ticket<br /></li>\r\n</ul>','',0,26,0,86,'2009-06-16 23:01:35',65,'','2009-09-12 21:46:24',64,0,'0000-00-00 00:00:00','2009-06-16 23:01:35','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,9,'','',0,94,'robots=\nauthor='),(510,'HyperOffice - Calendar, Contacts, Project Management, Notes','hyperoffice-calendar-contacts-project-management-notes-','','<p><strong>Length:</strong> 30 minutes<br /><strong>Audience:</strong> User<br /><strong>Course Description:</strong> Learn how to use share information with your team using the Shared Calendars, Contacts and Project Tasks. Additionally, learn how to use notes, reminders and your personal calendar to keep track of your events as you plan your work day.<br /><br />After completing this course you will be able to:</p>\r\n<ul>\r\n<li>Understand the difference between Personal and Group items<br /></li>\r\n<li>How to create notes and reminders<br /></li>\r\n<li>How to create an event (personal and public) <br /></li>\r\n<li>How to create a meeting<br /></li>\r\n<li>How to create a contact<br /></li>\r\n<li>Review how to import contacts<br /></li>\r\n<li>How to create projects and tasks<br /></li>\r\n<li>How to ‘Link’ items together<br /></li>\r\n<li>How to access online help, training videos and open a support ticket</li>\r\n</ul>','',0,26,0,86,'2009-06-16 23:01:58',65,'','2009-09-12 21:45:58',64,0,'0000-00-00 00:00:00','2009-06-16 23:01:58','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,8,'','',0,43,'robots=\nauthor='),(511,'Training Policies','training-policies-','','<p><strong>Cancellation Policy</strong><br />If for any reason you need to cancel your training course, please contact <a href=\"mailto:training@hyperoffice.com\">training@hyperoffice.com</a> or phone 301-255-0018 option 4 option 3, no later than two days prior to your training session. This will give us a chance to fill your reserved session with another customer. Communication must be received in the form of a phone call or email in order to cancel your session. Cancellation is permitted without penalty two days prior to the training date.<br /><br /><strong>Late Cancellation</strong><br />No show or late cancellation usually makes it impossible to fill your session with another customer. Therefore, HyperOffice will forfeit your fee for `no show’ or late cancellation.</p>','',1,26,0,86,'2009-06-16 23:02:16',65,'','2009-09-12 21:52:47',64,0,'0000-00-00 00:00:00','2009-06-16 23:02:16','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,7,'','',0,21,'robots=\nauthor='),(514,'HyperBase v1.2!','hyperbase-v12','','<p><em>Release Date July 29, 2009</em></p>\r\n<p>HyperBase v1.2 is HyperOffice\'s online database management solution. HyperBase allows your organization to collect information from your internal users and external customers. Information gathered from these sources can be easily organized, modified and viewed quickly from views.  This release focuses on the datastores being organized independent of groups, role permissions instead of user permissions , web form \'code snippets\' being created and miscellaneous bug fixes.</p>\r\n<p><strong>Datastore Organization </strong>- previously datastores were associated with a group. In this release, datastores are independent of group association.  Datastores are displayed under the Application List. To create a new datastore, right mouse click on \'Application List\' and select \'Add\'. Enter your application name and description, click \'Submit\'. <em>The description field is optional.</em></p>\r\n<p>To grant users access to the repository, select the \'Users\' tab and select users from the Unassociated Users box, click the \'>>\' arrows to move them to Associated Users box and click \'Submit\'.</p>\r\n<p><strong>Roles & Permissions </strong>- previously the permissions were created for users and roles. In this release, we have simplified how permissions are granted. Each user is assigned to a role and permissions are granted to role. For example, the user, jscott, is assigned to the \'Everyone\' role.  This role has Access or No Access to a form.  This allows the administrator to update permissions for a role instead of each individual user.</p>\r\n<p><strong>Form \'Code Snippets\' </strong>- this feature did not work properly before. In this release, administrators can create the web  form for inclusion in a existing web page by clicking a button.  Select the form and click on Edit from the toolbar. Select the \'Publish\' tab and click \'Get Form\' under the Code Snippet section.  When the open/save window appears, select \'Save\' and save locally to your computer. Copy this html to your web page destination.</p>\r\n<p><strong>Miscellaneous Bug Fixes<br /></strong>\r\n<ul>\r\n<li>CSV files with 85 columns can be imported into tables.</li>\r\n<li>Different files can be selected for import into new tables</li>\r\n<li>The \'money\' data type displays as a number with 4 decimal places</li>\r\n<li>Within Form Designer, a user can now choose short text, long text or memo field types.</li>\r\n</ul>\r\n</p>','',1,12,0,14,'2009-07-29 03:31:21',64,'','2009-07-29 13:24:20',64,0,'0000-00-00 00:00:00','2009-07-29 03:31:21','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,3,'','',0,160,'robots=\nauthor='),(513,'Mail Folder Navigation in IE','mail-folder-navigation-in-ie','','<p><strong>Issue:</strong></p>\r\n<p>The page view does not always change while switching between Mail Folders in your Personal Mail section.</p>\r\n<p><strong>Explanation:</strong></p>\r\n<p>This issue is related to the browser\'s ability to update the webpage in a normal fashion.  The problem typically occurs in Internet Explorer 7 and 8.</p>\r\n<p><strong>Workaround:</strong></p>\r\nIn the Internet Explorer browser, go to: Tools &gt; Internet Options.<br /><br />1. Under General &gt; Settings (listed in \'Browsing History\') \'Check for new versions of stored pages\' should be set to: \'Automatically\'<br /><br />2. Under Security &gt; Trusted Sites, both <a href=\"https://securedurl.com\">https://securedurl.com</a> and <a href=\"http://hyperoffice.com\">http://hyperoffice.com</a> should be added as a Trusted Site.<br /><br />3. Under Privacy &gt; Sites, both https://securedurl.com and <a href=\"http://hyperoffice.com\">http://hyperoffice.com</a> should be added as an \'Allowed\' Site.','',1,10,0,12,'2009-07-14 15:37:35',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-07-14 15:37:35','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,127,'robots=\nauthor='),(521,'Introduction to Personal Settings','introduction-to-personal-settings','','<p>The <strong>Personal</strong> section allows users to add and modify information that would personalize their login experience within the portal. The areas for personalization are:</p>\r\n<ul>\r\n<li>Personal\r\n<ul>\r\n<li>Personal</li>\r\n<li>General Preferences</li>\r\n</ul>\r\n</li>\r\n<li>Mail\r\n<ul>\r\n<li>Mail Preferences</li>\r\n<li>Configure Filters/Blocked Senders</li>\r\n<li>Configure AutoResponder/Forwarding</li>\r\n</ul>\r\n</li>\r\n<li>Desktop</li>\r\n<li>Account</li>\r\n</ul>\r\n<p><span style=\"font-size: 12pt;\"><strong>Personal<br /></strong></span><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">This area will allow users to add personal information and </span><br /></span></p>','',0,0,0,0,'2009-10-02 20:48:00',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-02 20:48:00','2009-10-02 20:48:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,0,'robots=\nauthor='),(543,'Setup Wizard','setup-wizard','','The Setup Wizard walks the users and administrators though the setup of their accounts and portal respectively.','',1,15,0,156,'2009-10-08 09:56:43',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-08 09:56:43','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,1,'robots=\nauthor='),(544,'Downloads','downloads','','<p>In this section, users of the portal can download HyperShare for Outlook and HyperDrive to their local computers.  There is no limit to the number of times you download these clients.</p>\r\n<p><span style=\"color: #ff0000;\"><strong>NOTE:</strong></span></p>\r\n<ol>\r\n<li><span style=\"color: #000000;\">HyperShare for Outlook is support on MIcrosoft Outlook versions 2003 and 2007.</span></li>\r\n<li>HyperDrive for Windows XP is a LNK fle and should be saved to the local esktop.</li>\r\n<li>HyperDrive for Windows Vista and Windows 7 is an executalble file and when installed is referred to as HyperDriveMounter.</li>\r\n<li>If you have purchased SSL for your portal after you have downloaded HyperDrive, you will need to download the client again for receive the correct client.</li>\r\n</ol>','',1,15,0,156,'2009-10-08 09:58:16',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-08 09:58:16','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,2,'robots=\nauthor='),(512,'Compatibility View in IE8','compatibility-view-in-ie8','','<p>Internet Explorer 8 is a new release and some websites may not yet be ready for the new browser. Click the <strong>Compatibility View</strong> toolbar button to display the website as viewed in Internet Explorer 7, which will correct display problems like misaligned text, images, or text boxes. This option is on a per site basis and all other sites will continue to display with Internet Explorer 8 functionality. When you click on the Compatibility View button for a site, you don’t need to do it again as the next time you visit that site the browser will show it in compatibility mode. If for some reason you’d like to go back to browsing with Internet Explorer 8 functionality on that site, simply click the <strong>Compatibility View</strong> button again.</p>\r\n<p><img src=\"images/articles/compatibilityview.jpg\" /></p>\r\n<p>You can maintain a list within Internet Explorer 8 for sites that should be displayed in Compatibility View. From the <strong>Command Bar</strong>, select <strong>Tools</strong>, and then select <strong>Compatibility View Settings</strong> to add and remove sites from this list. There are also options for viewing all websites and intranet sites in Compatibility View.</p>\r\n<p><img src=\"images/articles/compatibilityview2.jpg\" /></p>','',1,10,0,12,'2009-06-23 21:53:50',70,'','2009-06-25 22:47:56',70,0,'0000-00-00 00:00:00','2009-06-23 21:53:50','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,2,'','',0,262,'robots=\nauthor='),(515,'Auto Versioning','auto-versioning1','','<p><span style=\"font-size: 10pt;\">With <strong>Auto Versioning</strong> you can automatically keep all versions of a document until it is explicitly deleted or collapsed. <strong>Auto Pruning</strong> allows you to configure how many versions of the files you need to keep and how many days to keep the least current version of the file.</span></p>\r\n<h3><span style=\"color: #9a1218;\">Auto Versioning On</span></h3>\r\n<h3><em>Follow these steps to configure Auto Versioning:</em></h3>\r\n<p><span style=\"font-size: 10pt;\"><strong>> Verify the permissions necessary to unlock a file. For additional information, refer to the <a href=\"index.php?option=com_content&view=article&id=175:features-access-privileges&catid=63:document-management-system&Itemid=10\" title=\"Features and Access Privileges\"><strong>Features Access Privileges</strong><strong> in this help file.</strong></a></strong></span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>> Access the <span style=\"font-weight: bold\">Modify File Details</span> page. Refer to</strong></span><a href=\"index.php?option=com_content&view=article&id=174:accessing-the-features&catid=63:document-management-system&Itemid=10\" title=\" Accessing the Features\"><span style=\"font-size: 10pt;\"><strong> Accessing the Features</strong></span></a><span style=\"font-size: 10pt;\"><strong> </strong></span><a href=\"http://www.hyperoffice.com/hyperoffice/helpengine/en_US/Accessing_the_Features_doc.htm\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"></span></span></a><span style=\"font-size: 10pt;\"><strong>topic in this help file for additional information.</strong><br /><br /><img src=\"images/articles/images/AutoVersioning1/modifyfiledetails.jpg\" /></span></p>\r\n<p><strong><span style=\"font-size: 10pt;\">> To turn versioning on without Auto Pruning, click the ON button. </span><span style=\"font-size: 10pt;\">.</span></strong></p>\r\n<h3><img src=\"images/articles/images/AutoVersioning1/versioningonoff.jpg\" /></h3>\r\n<p><span style=\"font-size: 10pt;\"><strong>> Click </strong><a class=\"dropspot\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><span style=\"font-weight: bold\"></span></span></span></a><strong>the Modify button at the bottom of the screen.</strong></span></p>\r\n<p><img src=\"images/articles/images/AutoVersioning1/modify.jpg\" /></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>> Open up an old version of the file by clicking on the revision number.</strong></span></p>\r\n<p><img src=\"images/articles/images/AutoVersioning1/version number.jpg\" /></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><strong><span style=\"color: #9a1218;\">Note</span>:</strong></span> Any group user with the ‘Read’ permission can open/download an old version of a file.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>> C</strong><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>ollapse all versions in order to delete all the previous versions of a file (finalize) and only keep the most recent one.</strong> </span></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><strong><span style=\"color: #800000;\"><img src=\"images/articles/images/AutoVersioning1/collapseallversionsbutton.jpg\" /></span></strong></span></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><strong><span style=\"color: #9a1218;\">Note</span>:</strong></span> Only the group owner, group administrator or the file owner can collapse all versions of a file. Refer to the <a href=\"index.php?option=com_content&view=article&id=175:features-access-privileges&catid=63:document-management-system&Itemid=10\" title=\"Features and Access Privileges\">Features Access Privileges</a> in this help file for additional information.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>> Revert to a previous version and make it the “current” version.</strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><strong><span style=\"color: #800000;\"><img src=\"images/articles/images/AutoVersioning1/revert.jpg\" /></span></strong></span></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><strong><span style=\"color: #9a1218;\">Note</span>:</strong></span> Only the group owner, group administrator or the file owner can revert to a previous version of a file. Refer to the <a href=\"index.php?option=com_content&view=article&id=175:features-access-privileges&catid=63:document-management-system&Itemid=10\" title=\"Features and Access Privileges \">Features Access Privileges</a> topic in this help file for additional information.</span></p>\r\n<h3><span style=\"color: #9a1218;\">Auto Pruning On</span></h3>\r\n<h3><em>Follow these steps to configure Auto Pruning:</em></h3>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>> Click the ON button </strong><a class=\"dropspot\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><span style=\"font-weight: bold\"></span></span></span></a><strong>and select <span style=\"font-weight: bold\">Auto Pruning ON.</span></strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\">> Set a number of files you want to keep </span></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><span style=\"font-weight: bold\">> S</span>et the number of days in the past to keep </span></span></p>\r\n<p><img src=\"images/articles/images/AutoVersioning1/autopruningon.jpg\" /></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><strong><span style=\"color: #9a1218;\">Note</span>:</strong></span> This is configurable per-file.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>> Click the Modify button at the bottom of the screen.</strong></span></p>\r\n<h4><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img src=\"images/articles/images/AutoVersioning1/modify.jpg\" /></span></h4>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold\"><strong><span style=\"color: #9a1218;\">Note</span>:</strong></span> Only the group owner, group administrator or the file owner can set versioning on a file. Refer to the <a href=\"index.php?option=com_content&view=article&id=175:features-access-privileges&catid=63:document-management-system&Itemid=10\" title=\"Features and Access Privileges\">Features Access Privileges</a> topic in this help file for additional information.</span></p>','',1,8,0,63,'2009-08-04 23:19:20',70,'','2009-08-07 17:37:28',64,0,'0000-00-00 00:00:00','2009-08-04 23:19:20','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',23,0,3,'','',0,46,'robots=\nauthor='),(516,'Product Fixes 8/10/09','hyperoffice-product-fixes-81009','','<p><strong></strong> </p>\r\n<p><strong>Update Release 08/04/09 fixes the following Issues:</strong></p>\r\n<strong>\r\n<ul>\r\n<li>Creating a mail forward  under user\'s account Settings &gt; Mail feature now works</li>\r\n<li>Overlay of Group Calendars now shows the group name associated with the event in the daily view</li>\r\n<li>Task notification emails now display the task project folder file path in the notification</li>\r\n<li>In the Contacts section you can now search Job title field</li>\r\n<li>Meeting notifications created in HyperOffice display the host as the sender of the email</li>\r\n</ul>\r\n<p> </p>\r\n</strong>Group Links are organized on the Group homepage  alphabetically','',1,12,0,14,'2009-08-10 22:11:29',64,'','2009-10-08 23:04:33',65,0,'0000-00-00 00:00:00','2009-08-10 22:11:29','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',3,0,2,'','',0,88,'robots=\nauthor='),(517,'Email 101','email-101','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong><span class=\"heading\">E-mail - What is it and how does it really  work?</span></strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><em>(Borrowed from <a href=\"http://www.howstuffworks.com/\">howstuffworks</a>)</em></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />Have you ever  wondered how e-mail gets from your desktop to a friend halfway around the world?  What is a POP3 server, and how does it hold your mail? The answers may surprise  you, because it turns out that e-mail is an incredibly simple system at its  core. In this article, we\'ll take a look at e-mail and how it  works.</span></p>\r\n<p><strong><span style=\"font-size: 10pt;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><br /><span class=\"subheading\">An E-mail Message</span></span></span></strong></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">An e-mail  message has always been nothing more than a simple <em>text message</em><strong> </strong>-- a  piece of text sent to a recipient. In the beginning and even today, e-mail  messages tend to be short pieces of text, although the ability to add  attachments now makes many e-mail messages quite long. Even with attachments,  however, e-mail messages continue to be text messages.<br /></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong><span style=\"font-size: 12pt;\"><span class=\"subheading\"><span style=\"font-size: 10pt;\">The Email System</span></span></span></strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong><span style=\"font-size: 12pt;\"><span class=\"subheading\"> </span></span></strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Given that you have an e-mail  client on your machine (like Microsoft Outlook), you are  ready to send and receive e-mail. All that you need is an <em>e-mail server</em><strong> </strong>for the client to connect to.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />We know that machines on the Internet  can run software applications that act as <em>servers</em><strong> </strong>. There are Web  servers, FTP servers, telnet servers and e-mail servers running on millions of  machines on the Internet right now. These applications run all the time on the  server machine and they listen to specific <em>ports,</em> waiting for people or  programs to attach to the port.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />For the vast majority of people right  now, the e-mail system consists of two different servers running on a server  machine. One is called the <em>SMTP</em><strong> </strong><em>server</em><strong> </strong>, where SMTP stands for Simple  Mail Transfer Protocol. The SMTP server handles outgoing mail. The other is  either a <em>POP3 server </em>or an <em>IMAP server</em>, both of which handle  incoming mail. POP stands for Post Office Protocol, and IMAP stands for Internet  Mail Access Protocol. A typical e-mail server looks like this:  The SMTP server listens on  port number 587, POP3 listens  on port 110 and IMAP uses port 143.</span></p>\r\n<center><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><img src=\"images/Email101/popgraphic.gif\" /><br /><br /></span> </center>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><strong><span class=\"subheading\">The SMTP  Server</span></strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Whenever you send a piece of e-mail, your e-mail client  interacts with the SMTP server to handle the sending. The SMTP server on your  host may have conversations with other SMTP servers to actually deliver the  e-mail. </span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><img src=\"images/Email101/smtpgraphic.gif\" /></span></p>\r\n<center> </center>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />Let\'s assume that I want to send a piece of e-mail. My e-mail  ID is <em>brain</em><strong> </strong>, and I have my account on <em>hyperoffice.com</em><strong> </strong>. I  want to send e-mail to <em>jsmith@gmail.com</em>. I am using a stand-alone  e-mail client like Outlook.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />When I set up my account at HyperOffice, I told Outlook the name of the mail server --  <em>mail.hyperoffice.com </em>. When I compose a message and press the Send  button, here is what happens: </span></p>\r\n<div align=\"left\"><ol>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Outlook connects to the SMTP server at mail.hyperoffice.com  using <em>port 587.</em> </span></p>\r\n</li>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Outlook has a conversation with the SMTP server, telling the SMTP  server the address of the sender and the address of the recipient, as well as  the body of the message. </span></p>\r\n</li>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The SMTP server takes the \"to\" address (jsmith@gmail.com) and breaks it  into two parts: </span></p>\r\n<ul>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The recipient name (jsmith) </span></p>\r\n</li>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The domain name (gmail.com) </span></p>\r\n</li>\r\n</ul>\r\n</li>\r\n</ol></div>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> If the \"to\"  address had been another user at hyperoffice.com, the SMTP server would  simply hand the message to the POP3 server for hyperoffice.com (using a  little program called the <em>delivery agent</em><strong> </strong>). Since the recipient is at  another domain, SMTP needs to communicate with that domain. </span></p>\r\n<div align=\"left\"><ol>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The SMTP server has a conversation with a <em>Domain Name Server</em>, or <em> </em><em>DNS</em><strong> </strong>. It says, \"Can you give me the IP address of the SMTP server for gmail.com?\" The DNS replies with the one or more IP addresses for the SMTP  server(s) that gmail operates. </span></p>\r\n</li>\r\n<li>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">The SMTP server at hyperoffice.com connects with the SMTP server at gmail using port 587. It has the same simple text conversation that my  e-mail client had with the SMTP server for HyperOffice, and gives the  message to the gmail server. The gmail server recognizes that the  domain name for jsmith is at gmail, so it hands the message to gmail\'s  POP3 server, which puts the message in jsmith\'s mailbox. </span></p>\r\n</li>\r\n</ol></div>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"> If, for  some reason, the SMTP server at hyperoffice.com cannot connect with the SMTP  server at gmail, then the message goes into a queue. The SMTP server on  most machines uses a program called <em>sendmail</em><strong> </strong>to do the actual sending, so  this queue is called the <em>sendmail queue</em><strong> </strong>. Sendmail will periodically try  to resend the messages in its queue. For example, it might retry every 15  minutes. After four hours, it will usually send you a piece of mail that tells  you there is some sort of problem. After five days, most sendmail configurations  give up and return the mail to you undelivered.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><strong><span style=\"font-size: 12pt;\"><span class=\"subheading\">The POP3 Server</span></span></strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">In the simplest implementations of  POP3, the server really does maintain a collection of text files -- one for each  e-mail account. When a message arrives, the POP3 server simply appends it to the  bottom of the recipient\'s file.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />When you check your e-mail, your e-mail  client connects to the POP3 server using <em>port 110</em><strong> </strong>. The POP3 server  requires an <em>account name</em><strong> </strong>and a <em>password</em>. Once you have logged in,  the POP3 server opens your text file and allows you to access it. Like the SMTP  server, the POP3 server understands a very simple set of text  commands.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />Your e-mail client connects to the POP3 server and issues a  series of commands to bring copies of your e-mail messages to your local  machine. Generally, it will then delete the messages from the server (unless  you\'ve told the e-mail client not to).</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />You can see that the POP3 server  simply acts as an interface between the e-mail client and the text file  containing your messages. And again, you can see that the POP3 server is  extremely simple! You can connect to it through telnet at port 110 and issue the  commands yourself if you would like to!</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br /><strong><span class=\"subheading\">The IMAP  Server</span></strong></span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">As you can see, the POP3 protocol is very simple. It allows you  to have a collection of messages stored in a text file on the server. Your  e-mail client (e.g. Outlook Express) can connect to your POP3 e-mail server and  download the messages from the POP3 text file onto your PC. That is about all  that you can do with POP3.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />Many users want to do far more than that with  their e-mail, and they want their e-mail to remain on the server. The main  reason for keeping your e-mail on the server is to allow users to connect from a  variety of machines. With POP3, once you download your e-mail it is stuck on the  machine to which you downloaded it. If you want to read your e-mail both on your  desktop machine and your laptop (depending on whether you are working in the  office or on the road), POP3 makes life difficult.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />IMAP (Internet Mail  Access Protocol) is a more advanced protocol that solves these problems. With  IMAP, your mail stays on the e-mail server. You can organize your mail into  folders, and all the folders live on the server as well. When you search your  e-mail, the search occurs on the server machine, rather than on your machine.  This approach makes it extremely easy for you to access your e-mail from any  machine, and regardless of which machine you use, you have access to all of your  mail in all of your folders.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />Your e-mail client connects to the IMAP  server using <em>port 143</em><strong> </strong>. The e-mail client then issues a set of text  commands that allow it to do things like list all the folders on the server,  list all the message headers in a folder, get a specific e-mail message from the  server, delete messages on the server or search through all of the e-mails on  the server.</span></p>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><br />One problem that can arise with IMAP involves this simple  question: \"If all of my e-mail is stored on the server, then how can I read my  mail if I am not connected to the Internet?\" To solve this problem, most e-mail  clients have some way to cache e-mail on the local machine. For example, the  client will download all the messages and store their complete contents on the  local machine (just like it would if it were talking to a POP3 server). The  messages still exist on the IMAP server, but you now have copies on your  machine. This allows you to read and reply to e-mail even if you have no  connection to the Internet. The next time you establish a connection, you  download all the new messages you received while disconnected and send all the  mail that you wrote while disconnected.</span></p>\r\n<input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>\r\n<input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>\r\n<input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>\r\n<input id=\"gwProxy\" type=\"hidden\" /><!--Session data--><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>\r\n<input id=\"gwProxy\" type=\"hidden\"><!--Session data--></input><input onclick=\"jsCall();\" id=\"jsProxy\" type=\"hidden\" />\r\n<div id=\"refHTML\"></div>','',-2,0,0,0,'2009-08-28 23:04:44',70,'','2009-08-28 23:31:13',70,0,'0000-00-00 00:00:00','2009-08-28 23:04:44','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',5,0,0,'','',0,7,'robots=\nauthor='),(520,'Business Consulting','business-consulting','','<p class=\"MsoNormal\"><span style=\"color: #000000;\">Business Consulting provides assistance in conceptualizing and implementing specific HyperOffice portal environments that require more customization than is covered in the New Administrator session. This question and answer session is tailored to your specific business needs and is a great way to get up and running as quickly as possible.</span></p>\r\n<p class=\"MsoNormal\"><span style=\"color: #808080;\"><span style=\"color: #000000;\">If you would like to learn more about business customization, contact Account Management at </span><span style=\"color: #000000;\"><a href=\"mailto:clients@hyperoffice.com\"><span style=\"color: #000000;\">clients@hyperoffice.com</span></a> or phone: 866-264-</span><span style=\"color: #000000;\">0605.</span></span></p>','',1,26,0,86,'2009-09-12 22:41:10',64,'','2009-09-15 14:33:41',64,0,'0000-00-00 00:00:00','2009-09-12 22:41:10','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,6,'','',0,21,'robots=\nauthor='),(522,'Site Publisher Tour','site-publisher-tour','','<object height=\"474\" width=\"632\" codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\">\r\n<param name=\"src\" value=\"media/site_pub_lyn.swf\" /><embed height=\"474\" width=\"632\" src=\"media/site_pub_lyn.swf\" type=\"application/x-shockwave-flash\"></embed>\r\n</object>','',1,6,0,159,'2009-10-05 19:32:00',62,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-05 19:32:00','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,99,'robots=\nauthor='),(523,'Getting Started with Site Publisher','getting-started-with-site-publisher','','<object height=\"474\" width=\"632\" codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\">\r\n<param name=\"src\" value=\"media/site_pub_start_lyn.swf\" /><embed height=\"474\" width=\"632\" src=\"media/site_pub_start_lyn.swf\" type=\"application/x-shockwave-flash\"></embed>\r\n</object>','',1,6,0,159,'2009-10-05 19:34:42',62,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-05 19:34:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,24,'robots=\nauthor='),(524,'Add a User','add-a-user','','<object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0\" width=\"632\" height=\"474\"><param name=\"src\" value=\"media/v6_admin_add_user_lyn.swf\" /><embed src=\"media/v6_admin_add_user_lyn.swf\" width=\"632\" height=\"474\" type=\"application/x-shockwave-flash\"></embed></object>','',1,6,0,160,'2009-10-05 19:43:55',62,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-05 19:43:55','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,18,'robots=\nauthor='),(525,'Add a Group','add-a-group','','<object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0\" width=\"632\" height=\"474\"><param name=\"src\" value=\"media/v6_admin_add_group_lyn.swf\" /><embed src=\"media/v6_admin_add_group_lyn.swf\" width=\"632\" height=\"474\" type=\"application/x-shockwave-flash\"></embed></object>','',1,6,0,160,'2009-10-05 19:48:54',62,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-05 19:48:54','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,11,'robots=\nauthor='),(526,'Add a Profile','add-a-profile','','<object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0\" width=\"632\" height=\"474\">\r\n<param name=\"src\" value=\"media/v6_admin_add_profile_lyn.swf\" /><embed src=\"media/v6_admin_add_profile_lyn.swf\" type=\"application/x-shockwave-flash\" width=\"632\" height=\"474\"></embed>\r\n</object>','',1,6,0,160,'2009-10-05 21:14:41',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-05 21:14:41','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,10,'robots=\nauthor='),(527,'Administration Tour','administration-tour','','<object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0\" width=\"632\" height=\"474\">\r\n<param name=\"src\" value=\"media/v6_admin_tour_lyn.swf\" /><embed src=\"media/v6_admin_tour_lyn.swf\" type=\"application/x-shockwave-flash\" width=\"632\" height=\"474\"></embed>\r\n</object>','',1,6,0,160,'2009-10-05 21:15:28',65,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-05 21:15:28','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,98,'robots=\nauthor='),(528,'Introduction to User Management','introduction-to-user-management','','<p><span style=\"font-size: 10pt;\">Under the <strong>Manage Users and Groups</strong>, the administratior can create users to access the portal and modify the user\'s account status, password, personal information, group membership, group permissions and delete the user. The administrator can access the Manage Users and Groups by clicking on <strong>Settings</strong> on the left toolbar and clicking on <strong>Manage Users and Groups</strong>.</span></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>USER ACCOUNT ACCESS</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">Each <strong>User</strong> must have a \'login\' to access your company portal. The administrator provides access to groups, features and documents based on the this login.If your portal is setup for mail, each login name will be the prefix to each user\'s email address.</span></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>USER ACCOUNT STATUS</strong></span></p>\r\n<p><span style=\"font-size: 10pt;\">Each <strong>User </strong>is created with a portal \'account status.\'The user who creates the portal account is known as the \'account creator\' and isassigned a status of Level 1 administrator. There arefour account status: Level 1administrator, Level 2 administrator, Level 3 administrator and Basic Account. Theirrolesare as follows:</span></p>\r\n<p><span style=\"font-size: 10pt;\">The Level 1 Administrator can:</span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Add an user</span></li>\r\n<li><span style=\"font-size: 10pt;\">Change an user\'s account level to Level 2 administrator, Level 3 administrator or Basic account</span></li>\r\n<li><span style=\"font-size: 10pt;\">Administer all users in the portal:modify their password, login as the user, delete the user account or add/remove user\'sto a group</span></li>\r\n<li><span style=\"font-size: 10pt;\">Create aliases</span></li>\r\n<li><span style=\"font-size: 10pt;\">Create groups</span></li>\r\n<li><span style=\"font-size: 10pt;\">Create default account signatures</span></li>\r\n<li><span style=\"font-size: 10pt;\">Edit site properties</span></li>\r\n<li><span style=\"font-size: 10pt;\">View Storage Reporting</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">The Level 2 Administrator can:</span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Add an user</span></li>\r\n<li><span style=\"font-size: 10pt;\">Change an user\'s account level to Level 3 administrator or Basic account</span></li>\r\n<li><span style=\"font-size: 10pt;\">Administer all users that report to him<span>:modify their password, login as the user, delete the user account or add/remove user\'sto a group</span></span></li>\r\n<li><span style=\"font-size: 10pt;\">Create groups</span></li>\r\n<li><span style=\"font-size: 10pt;\">Cannot create aliases</span></li>\r\n<li><span style=\"font-size: 10pt;\">Cannot set site properties</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">The Level 3 Administrator can:</span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Add an user (<em>Basic Account only</em>)</span></li>\r\n<li><span style=\"font-size: 10pt;\">Administer all users that report to him:modify their password,delete the user account or add/remove user\'sto a group</span></li>\r\n<li><span style=\"font-size: 10pt;\">Create groups</span></li>\r\n<li><span style=\"font-size: 10pt;\">Cannot login as the user</span></li>\r\n<li><span style=\"font-size: 10pt;\">Cannot create aliases</span></li>\r\n<li><span style=\"font-size: 10pt;\">Cannot set site properties</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">The \'postmaster\' account is a courtesy account that is created when your portal is created. The postmaster can administer all users in the portal. If your \'account creator\' account is removed, all groups that were created by that account will revert ownership to the \'postmaster\' account.</span></p>','',1,44,0,161,'2009-10-06 16:28:01',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-06 16:28:01','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,5,'robots=\nauthor='),(529,'Add Users','add-users','','<p><span style=\"font-size: 10pt;\">The <strong>Add User</strong> function provides administrators a way to create an user account in the portal. By default, that user will report to the administrator who created that user. If the portal has a \'default\' group assigned, the user will be added to that group.  The administrator or group administrators will need to add or invite the newly created user to other groups.</span></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>ADD USERS</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Settings </strong>in the lower left tool bar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Users And Groups</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Add Users</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Fill-in the: </span>\r\n<ul>\r\n<li><strong><span style=\"font-size: 10pt;\">First Name</span></strong></li>\r\n<li><strong><span style=\"font-size: 10pt;\">Last Name</span></strong></li>\r\n<li><strong><span style=\"font-size: 10pt;\">Login Name</span></strong></li>\r\n<li><strong><span style=\"font-size: 10pt;\">Password</span></strong></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Password</strong> (verify)</span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>External Email</strong> -  <em>optional</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select <strong>Time Zone  - </strong><em>the default is US/Eastern</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select<strong> Profile</strong> -  <em>the default is \'Default\'</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select <strong>Locale  - </strong><em>the default is English (United States)</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select Notification Email</span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Create User</strong></span></li>\r\n</ol>\r\n<p><span style=\"font-size: 10pt;\"><span style=\"color: #ff0000;\"><strong>Note: </strong></span><span style=\"color: #000000;\">Once the user is created, you can alter their name, account level, password, time zone, profile or locale under the <strong>Manage User </strong>function. You cannot change their login name.</span></span></p>','',1,44,0,161,'2009-10-06 16:30:56',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-06 16:30:56','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',0,4,'robots=\nauthor='),(530,'Manage Users','manage-users','','<p><span style=\"font-size: 10pt;\">The <strong>Manage User </strong>function displays information pertinent to each login, i.e., account level, reporting to, profile, encrypted password, time zone, group membership, etc. The postmaster account and Level 1 administrators can manage all accounts. Level 2 and Level 3 administrators can only manage users who report to them.</span></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>MANAGE USERS</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Settings </strong>in the lower left tool bar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Users and Groups</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Users</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the user to modify from the site tree</span></li>\r\n<li><span style=\"font-size: 10pt;\">Select items to modify</span> \r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Account level</span></li>\r\n<li><span style=\"font-size: 10pt;\">Reports to</span></li>\r\n<li><span style=\"font-size: 10pt;\">Profile</span></li>\r\n<li><span style=\"font-size: 10pt;\">Password</span></li>\r\n<li><span style=\"font-size: 10pt;\">First Name</span></li>\r\n<li><span style=\"font-size: 10pt;\">Last Name</span></li>\r\n<li><span style=\"font-size: 10pt;\">Organization</span></li>\r\n<li><span style=\"font-size: 10pt;\">Address</span></li>\r\n<li><span style=\"font-size: 10pt;\">City</span></li>\r\n<li><span style=\"font-size: 10pt;\">State</span></li>\r\n<li><span style=\"font-size: 10pt;\">Zip</span></li>\r\n<li><span style=\"font-size: 10pt;\">Country</span></li>\r\n<li><span style=\"font-size: 10pt;\">Time Zone</span></li>\r\n<li><span style=\"font-size: 10pt;\">Calendar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Locale</span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Save </strong>to accept changes</span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 12pt;\">LOGON AS USER</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Settings</strong> in the lower left tool bar</span> </span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Manage Users and Groups</strong></span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Manage Users</strong></span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Select the user from the site tree</span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Log On As User</strong></span></span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 12pt;\">ADD USER TO GROUPS</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Settings</strong> in the lower left tool bar</span> </span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Manage Users and Groups</strong></span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Manage Users</strong></span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Select the user from the site tree</span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Group Memberships </strong>tab</span></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Add User To Group</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the group(s) </span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Subscribe User To Group</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Close</strong></span></li>\r\n</ol>\r\n<p><span style=\"font-size: 10pt; color: #ff0000;\"><strong>NOTE: </strong><span style=\"color: #000000;\">Holding the \'shift\' or \'cntl\' key will allow you to select multiple groups to add the user to.</span></span></p>','',1,44,0,161,'2009-10-06 16:32:05',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-06 16:32:05','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,9,'robots=\nauthor='),(531,'Delete User','delete-user','','<span style=\"font-size: 10pt;\">he <strong>Delete User</strong> function will delete an user and any personal information associated with that user i.e., mail, documents, etc. from the portal.  Information that was added to a group by that user will not be deleted.</span>\r\n<p><strong><span style=\"font-size: 12pt;\">DELETE USER</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Settings</strong> in the lower left tool bar</span> </span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Manage Users And Groups</strong></span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Manage Users</strong></span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Select the user from the site tree</span></span></li>\r\n<li><span style=\"font-size: 12pt;\"><span style=\"font-size: 10pt;\">Click <strong>Delete User</strong></span></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>OK</strong></span></li>\r\n</ol>','',1,44,0,161,'2009-10-06 16:33:06',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-06 16:33:06','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,4,'robots=\nauthor='),(532,'Introduction to Site Publisher','introduction-to-site-publisher','','<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>Site Publisher </strong>provides administrators to customize group homepages.  Using a combination of HTML code, images, buttons, menu bars and HyperOffice modules.</span></p>\r\n<p><span style=\"font-size: 10pt;\">Site Publisher features include:</span></p>\r\n<ul class=\"whs1\">\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Customization of Group homepages</span></li>\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt;\">Additional page creation that can be accessed from the homepage</span></li>\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt;\">Expiration dates for pages with time sensitve data</span></li>\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Display of static and dynamic content</span></li>\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Create your own custom navigation</span></li>\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Emulate existing websites within your portal</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong>Site Publisher cannot:</strong></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Customize the personal section - Site Publisher is for groups homepages only.</span></li>\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Cross link to other group items - you can only add in modules for the group you are working with. </span></li>\r\n<li class=\"kadov-p\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">Allow access to Site Publisher page without signing in – a user must sign in to HyperOffice to use Publisher.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\"><strong><span style=\"color: #ff0000;\">Note:</span> </strong>Only the owner and the administrator of the group can create/modify page with Site Publisher.</span></p>','',1,45,0,164,'2009-10-07 00:23:42',65,'','2009-10-07 16:03:21',64,0,'0000-00-00 00:00:00','2009-10-07 00:23:42','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,9,'robots=\nauthor='),(533,'Creating the First Site Publisher Page','creating-the-first-site-publisher-page','','<p>When an administrator has chosen to customize the group homepage with <strong>Site Publisher</strong>, he will be prompted to create a first page.</p>\r\n<p><strong><span style=\"font-size: 12pt;\">Accessing Site Publisher</span></strong></p>\r\n<p>In the top left corner of the group homepage select the <strong>orange arrow</strong></p>\r\n<p style=\"padding-left: 30px;\"><img src=\"images/articles/sp_usp_accesssitepublisher.jpg\" /></p>\r\n<ol>\r\n<li>Click on <strong>Add Page</strong></li>\r\n<li>Click on <strong>Blank Page</strong></li>\r\n<li>Click on <strong>Next</strong></li>\r\n<li>Fill-in the \r\n<ul>\r\n<li>Title</li>\r\n<li>Keyword - optional</li>\r\n<li>Description - optional</li>\r\n</ul>\r\n</li>\r\n<li>Select Layout Mode\r\n<ul>\r\n<li>Freeform</li>\r\n<li>Columns</li>\r\n</ul>\r\n</li>\r\n<li>Check or uncheck Collapse Nav-bar - <em>will remove the left toolbar from this page</em></li>\r\n<li>Check or uncheck Mark as Template - <em>will allow this page to be selected from Templates area</em></li>\r\n<li>Click on <strong>Next</strong><br /><img src=\"images/articles/sp_usp_pageproperties.jpg\" /><br /></li>\r\n<li><br /><br /></li>\r\n</ol>\r\n<p> </p>\r\n<p> </p>','',1,45,0,164,'2009-10-07 00:25:01',65,'','2009-10-07 17:59:22',64,0,'0000-00-00 00:00:00','2009-10-07 00:25:01','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',4,0,2,'','',0,9,'robots=\nauthor='),(534,'Introduction to Group Management','introduction-to-group-management','','<p><span style=\"font-size: 10pt;\"><strong>Groups</strong> are unique containers of information.  Each group can have all or some of these features within the group:</span><span style=\"font-size: 10pt;\"> </span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Calendar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Contacts</span></li>\r\n<li><span style=\"font-size: 10pt;\">Documents</span></li>\r\n<li><span style=\"font-size: 10pt;\">Tasks</span></li>\r\n<li><span style=\"font-size: 10pt;\">Links</span></li>\r\n<li><span style=\"font-size: 10pt;\">Voting</span></li>\r\n<li><span style=\"font-size: 10pt;\">Forums</span></li>\r\n<li><span style=\"font-size: 10pt;\">Wiki</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">The group owner decides who is a member of each group by either \'inviting\' or \'adding\' user(s) to the group.  The group owner can also designate additional administrators for a particular group, this is known as a group administrator.  The group administrator can \'invite\' users to the group, manage permissions but they cannot remove the group. Group administrators can have an account status of Level 1 administrator, Level 2 administrator, Level 3 administrator or Basic user.</span></p>\r\n<p><span style=\"font-size: 10pt;\"><strong>Subgroups </strong>are also unique containers of information. They also can have all or some of the features within the group:</span></p>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Calendar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Contacts</span></li>\r\n<li><span style=\"font-size: 10pt;\">Documents</span></li>\r\n<li><span style=\"font-size: 10pt;\">Tasks</span></li>\r\n<li><span style=\"font-size: 10pt;\">Links</span></li>\r\n<li><span style=\"font-size: 10pt;\">Voting</span></li>\r\n<li><span style=\"font-size: 10pt;\">Forums</span></li>\r\n<li><span style=\"font-size: 10pt;\">Wiki</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 10pt;\">Sub-groups will inherit the permission of the parent group but it will not inherit its users. In the parent group, the group decides if the users can see the sub-group or not.</span></p>\r\n<p><span style=\"font-size: 10pt;\">When your portal was created, a \'default\' group was created. All users are added to this group when they are created. If the Level 1 administrator chooses, he can remove the \'default\' group or designate another group as the default.</span></p>','',1,44,0,162,'2009-10-07 15:19:31',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-07 15:19:31','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,1,'robots=\nauthor='),(535,'Creating Subgroups','creating-subgroups','','<p>Subgroups are usefull to keep similar information grouped together.  Subgroups will inherit the parent group\'s permissions but the subgroup will not populate with the members from the parent group. A group owner or administrator can add a subgroup to an existing group by following the steps below.</p>\r\n<p><strong><span style=\"font-size: 12pt;\">ADD A SUBGROUP TO AN EXISITNG GROUP</span></strong></p>\r\n<ol>\r\n<li>Click the <strong>Manage Users & Groups</strong> icon, found under the Settings tab.</li>\r\n<li>Click on the <strong>Manage Groups</strong> button.</li>\r\n<li>Select the <strong>Group</strong> to which you will add a sub-group.</li>\r\n<li>Click on the <strong>New Subgroup</strong> button at the bottom of the Group Properties page.</li>\r\n<li><span style=\"font-size: 10pt;\">Fill-in the: </span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\"><strong>Subgroup Name - </strong><em>required field</em></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Password </strong>- <em>optional</em></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Password</strong> (verify)</span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Description </strong>-  <em>optional</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Check <strong>Group has a message of the day</strong> - <em>optional</em></span></li>\r\n</ul>\r\n</li>\r\n<span style=\"font-size: 10pt;\">\r\n<li><span style=\"font-size: 10pt;\">Check Sections</span> </li>\r\n<ul>\r\n<li>Allow group members to see all members</li>\r\n<li>Group has a contacts section</li>\r\n<li>Group has a calendar section</li>\r\n<li>Group has a documents section</li>\r\n<li>Group has a task section</li>\r\n<li>Group has a voting section</li>\r\n<li>Group has a forums section</li>\r\n<li>Group has a links section</li>\r\n</ul>\r\n<li>Click on <strong>Browse</strong> to upload an image - <em>optional; recommended image size is 400 x 150 pixels</em></li>\r\n</span>\r\n<li>Click on <strong>Create Subgroup of [Parent Group]</strong> when finished.</li>\r\n</ol>\r\n<p><span style=\"color: #ff0000;\"> <strong>NOTE</strong></span>: When a parent group is deleted, it will remove any subgroups associated with it.</p>','',1,44,0,162,'2009-10-07 15:24:24',64,'','2009-10-07 15:29:02',64,0,'0000-00-00 00:00:00','2009-10-07 15:24:24','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,5,'','',0,2,'robots=\nauthor='),(536,'Delete Group','delete-group','','<p><span style=\"font-size: 10pt;\">Only the group owner can remove a group from the portal. This is an unrecoverable action and cannot be recovered.  This action will remove only the items in the group and not the users.</span></p>\r\n<p><strong><span style=\"font-size: 12pt;\">DELETE GROUP</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Settings </strong>in the lower left tool bar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Users and Groups</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the group from the site tree</span></li>\r\n<li><span style=\"font-size: 10pt;\">Scroll to the bottom and click <strong>Remove Group</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>OK</strong></span></li>\r\n</ol>','',1,44,0,162,'2009-10-07 15:25:29',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-07 15:25:29','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,4,'','',0,6,'robots=\nauthor='),(537,'Manage Groups','manage-groups','','<p><span style=\"font-size: 10pt;\">The <strong>Manage Groups </strong>function displays properties, permissions, members and news items pertinent to each group. Only group owners or the designated group administrators can modify the group properties, permissions, user membership or news items.</span></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>MANAGE GROUPS</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Settings </strong>in the lower left tool bar</span></li>\r\n<li><span><span style=\"font-size: 10pt;\">Click <strong>Manage Users and Groups</strong></span></span></li>\r\n<li><span><span style=\"font-size: 10pt;\">Click <strong>Manage Groups</strong></span></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the group to modify from the site tree</span></li>\r\n<li><span style=\"font-size: 10pt;\"><span>Select the Properties tab to modify</span> </span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Group Name</span></li>\r\n<li><span style=\"font-size: 10pt;\">Password</span></li>\r\n<li><span style=\"font-size: 10pt;\">Description</span></li>\r\n<li><span style=\"font-size: 10pt;\">Message of the Day</span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\"><span>Check or uncheck sections to add or remove</span> </span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Allow group members to see all members</span></li>\r\n<li><span style=\"font-size: 10pt;\">Group has a contacts section</span></li>\r\n<li><span style=\"font-size: 10pt;\">Group has a calendar section</span></li>\r\n<li><span style=\"font-size: 10pt;\">Group has a documents section</span></li>\r\n<li><span style=\"font-size: 10pt;\">Group has a task section</span></li>\r\n<li><span style=\"font-size: 10pt;\">Group has a voting section</span></li>\r\n<li><span style=\"font-size: 10pt;\">Group has a forums section</span></li>\r\n<li><span style=\"font-size: 10pt;\">Group has a links section</span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Remove Logo</strong> to remove logo or click <strong>Browse</strong> to replace logo</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Update Group </strong>to accept changes</span></li>\r\n</ol>\r\n<p><span style=\"font-size: 10pt;\"><span style=\"color: #ff0000;\">Note:</span> Logos should be a .jpg or .gif format with a size of 400 x 150 pixels</span></p>','',1,44,0,162,'2009-10-07 15:30:33',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-07 15:30:33','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,0,'robots=\nauthor='),(538,'Add Groups','add-groups','','<p>The <strong>Add Group</strong> function is available to all administrators. Groups are an easy way to segment information by department or project.  Only users who are members of the group will see the group when they login into the portal.</p>\r\n<p><span style=\"font-size: 12pt;\"><strong>ADD GROUPS</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Settings </strong>in the lower left tool bar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Users and Groups</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Add Groups</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Fill-in the: </span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\"><strong>Group Name - </strong><em>required field</em></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Password </strong>- <em>optional</em></span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Password</strong> (verify)</span></li>\r\n<li><span style=\"font-size: 10pt;\"><strong>Description </strong>-  <em>optional</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Check <strong>Group has a message of the day</strong> - <em>optional</em></span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\">Check Sections</span> \r\n<ul>\r\n<li>Allow group members to see all members</li>\r\n<li>Group has a contacts section</li>\r\n<li>Group has a calendar section</li>\r\n<li>Group has a documents section</li>\r\n<li>Group has a task section</li>\r\n<li>Group has a voting section</li>\r\n<li>Group has a forums section</li>\r\n<li>Group has a links section</li>\r\n</ul>\r\n</li>\r\n<li>Click <strong>Browse </strong>to upload a logo to display on the homepage - <em>optional; recommended image size is 400 x 150 pixels</em></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Create Group</strong></span></li>\r\n</ol>\r\n<p><span style=\"font-size: 10pt; color: #ff0000;\"><strong>Notes: </strong><span style=\"color: #000000;\"> </span></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt; color: #ff0000;\"><span style=\"color: #000000;\">It is good practice to use descriptive names for a group like Administration, Finance, Sales, etc.</span></span></li>\r\n<li><span style=\"font-size: 10pt; color: #ff0000;\"><span style=\"color: #000000;\">The password will make it mandatory to get authorization or information regarding the group, to be able to join the group and authenticates new users. </span></span></li>\r\n<li><span style=\"font-size: 10pt; color: #ff0000;\"><span style=\"color: #000000;\"><span style=\"font-size: 10pt; font-family: arial,helvetica,sans-serif;\">When using a public calendar URL and passwords can be required to share calendars for non-HyperOffice users, users are required to enter the password to view the public calendar.</span></span></span></li>\r\n</ol>','',1,44,0,162,'2009-10-07 15:31:55',64,'','2009-10-07 15:33:07',64,0,'0000-00-00 00:00:00','2009-10-07 15:31:55','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,2,'','',0,1,'robots=\nauthor='),(539,'Introduction to Profile Management','introduction-to-profile-management','','<p><strong>Profiles</strong> are an easy way to enable or disable features for users in the portal. For example if your portal is going to be used for internal employees and external customers.  A Level 1 administrator can disable the Personal area for customers e.g., mail, personal calendars, documents, etc. while allowing the internal employees to have access to mail, the desktop, and all personal sections. </p>\r\n<p>The combination of this function and group memberships can provide a customized view/access for different audiences within your portal. There is no limitation on the number of <strong>profiles</strong> an administrator can create in a portal.</p>','',1,44,0,163,'2009-10-07 15:40:00',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-07 15:40:00','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,1,'','',0,3,'robots=\nauthor='),(540,'Manage Profiles','manage-profiles','','<p><span style=\"font-size: 10pt;\">One or more users can have a customized view of the functions in the portal by using the <strong>Manage Profiles </strong>function.  Only Level 1 adminstrators can assign profiles to users.</span></p>\r\n<p><strong><span style=\"font-size: 12pt;\">MODIFY PROFILES</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Settings </strong>in the lower left tool bar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Users And Groups</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Profiles</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the </span><span style=\"font-size: 10pt;\"><strong>Profile Name </strong>to modify</span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the Default Landing Page from the drop down menu - <em>if you select a group area i.e. Homepage, you will be presented with a landing group choice</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the Landing Group</span></li>\r\n<li><span style=\"font-size: 10pt;\">Check or uncheck the Sections - <em>this will enable or disable the functions from the portal</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select <strong>Desktop Preferences - </strong><em>this is only valid if you have allowed the Desktop in the Personal Section</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Choose or hide which sections will display in columns 1, 2, or 3</span></li>\r\n<li><span style=\"font-size: 10pt;\">Select from drop down meu the number of days to display on the Schedule</span></li>\r\n<li><span style=\"font-size: 10pt;\">Select from the drop down menu the number of days to display reminders</span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the news feed to use</span></li>\r\n<li><span style=\"font-size: 10pt;\">Select either <strong>Allow users to customize their desktop</strong> or <strong>Lock the desktop </strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select <strong>User Assignment</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select users from <strong>Available Users</strong> - <em>using the shift or cntl key will allow you to select multiple users</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>>></strong> to move users to the <strong>Users To Assign Box </strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Update Information</strong></span></li>\r\n</ol>','',1,44,0,163,'2009-10-07 15:40:49',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-07 15:40:49','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,3,'','',0,2,'robots=\nauthor='),(541,'Add Profiles','add-profiles','','<p><span style=\"font-size: 10pt;\">The <strong>Add Profile </strong>function lets a Level 1 administrator create a profile in the portal. There is not limit to the number of profiles in a portal.</span></p>\r\n<p><span style=\"font-size: 12pt;\"><strong>ADD PROFILES</strong></span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Settings </strong>in the lower left tool bar</span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Manage Users And Groups</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Add Profiles</strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Fill-in the </span><strong><span style=\"font-size: 10pt;\">Profile Name</span></strong></li>\r\n<li><span style=\"font-size: 10pt;\">Select the Default Landing Page from the drop down menu - <em>if you select a group area i.e., Homepage, you will be presented with a landing group choice</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Select the Landing Group</span></li>\r\n<li><span style=\"font-size: 10pt;\">Uncheck the Sections - <em>this will disable the function from the portal</em></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click <strong>Create Profile</strong></span></li>\r\n</ol>','',1,44,0,163,'2009-10-07 15:41:33',64,'','0000-00-00 00:00:00',0,0,'0000-00-00 00:00:00','2009-10-07 15:41:33','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',1,0,2,'','',1,0,'robots=\nauthor='),(542,'Full Document Search','full-document-search','','<p>A full body search can be performed on documents within a group.  Each user will be prompted to activate the search for a group.  This is a one time activation but it must be done by each user for group they want to search within.<br /><br /><img src=\"images/articles/shareddoc_search_button.jpg\" /></p>\r\n<p><strong><span style=\"font-size: 12pt;\">Activating Document Search</span></strong></p>\r\n<p><span style=\"font-size: 10pt;\">Users will need to activate \'full body\' search feature for their personal documents and each group where they want to utilize this feature. This is a one time only activation. </span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Click on <strong>Activate<br /><br /><img src=\"images/articles/shareddoc_search_activate.jpg\" /><br /></strong></span></li>\r\n<li><span style=\"font-size: 10pt;\">Click on <strong>continue<br /><br /><img src=\"images/articles/shareddoc_search_activatecontinue.jpg\" /><br /></strong></span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 12pt;\">Using Document Search</span></strong></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Fill-in your word or partial word for simple search.  An * asterisk can be used as a wildcard for partial word searches.<br /><br /><img src=\"images/articles/shareddoc_search_fillin.jpg\" /><br /></span></li>\r\n</ol>\r\n<p><strong><span style=\"font-size: 12pt;\"></span></strong></p>\r\n<p><strong><span style=\"font-size: 12pt;\">Using Advanced Document Search</span></strong></p>\r\n<p><span style=\"font-size: 10pt;\">By filling in additional search criteria, users can further enhance their document search</span></p>\r\n<ol>\r\n<li><span style=\"font-size: 10pt;\">Fill-in search text and </span>\r\n<ul>\r\n<li><span style=\"font-size: 10pt;\">Document Title</span></li>\r\n<li><span style=\"font-size: 10pt;\">Created By</span></li>\r\n<li><span style=\"font-size: 10pt;\">Author</span></li>\r\n<li><span style=\"font-size: 10pt;\">Location</span></li>\r\n<li><span style=\"font-size: 10pt;\">Last Modified By</span></li>\r\n<li><span style=\"font-size: 10pt;\">Document Type</span></li>\r\n</ul>\r\n</li>\r\n<li><span style=\"font-size: 10pt;\">Select areas to search, e.g. all groups, single group, personal documents<br /><br /><img src=\"images/articles/shareddoc_search_fillinadvanced.jpg\" /><br /></span></li>\r\n</ol>','',1,8,0,27,'2009-10-07 20:58:07',64,'','2009-10-08 17:00:44',64,0,'0000-00-00 00:00:00','2009-10-07 20:58:07','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',6,0,5,'','',0,74,'robots=\nauthor='),(545,'Upgrade October 2009','hyperoffice-upgrade-october-2009','','<p><strong>Upgrade October 2009:</strong></p>\r\n<ul>\r\n<li><strong>Site Publisher -</strong>A more advanced tool for publishing sophisticated pages with custom navigation, branding, and multiple content types. This new tool allows users to freeform or columnar layouts, vertical or horizontal toolbars, custom buttons and more.<br /></li>\r\n<li><strong>Full Body Document Search </strong>- Full body text search on personal and shared documents.  Using this tool, users can do simple word searches or more avanced searches based on titles, authors, creation and more.<br /></li>\r\n<li><strong>Administration </strong>- New tools that streamline all your<strong> </strong>administration tasks<strong>.</strong> \r\n<ul>\r\n<li>Administrators will find that it easier to manage users, groups, permissions and profiles from the Manage Users and Groups option located under the Settings area of the toolbar or from the desktop button, Manage Users and Groups.</li>\r\n<li>Administrators who need to create or modify default email signatures, view site statistics or view reports, can do so under the desktop button Portal Administration or by clicking on Settings and clicking Portal Administration<br /></li>\r\n</ul>\r\n</li>\r\n<li><strong>User Administration</strong>- Users will find it easier to manage their account settings by clicking on the Personal icon located under the Settings icon.  In this one area, users will be able to manage their personal , general preferences, mail settings, email signature, mail filters and more.</li>\r\n</ul>','',1,12,0,14,'2009-10-08 15:17:09',64,'','2009-10-08 23:04:49',65,0,'0000-00-00 00:00:00','2009-10-08 15:17:09','0000-00-00 00:00:00','','','show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=',2,0,1,'','',0,11,'robots=\nauthor=');

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