<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Email alias is the practice of having multiple email addresses all resolve to a single email address. For example: A small business has an employee with the email address: andrew@yourdomain.com. This person is responsible for the sales and customer service of the company, which have separate email addresses: sales@yourdomain.com and service@yourdomain.com to handle the business of those divisions. Mail coming in to those two email addresses will be forwarded by a mail relay to the email address: andrew@yourdomain.com so that the employee does not need to check three separate email account to read the messages that are sent to the three different addresses.</span></p>
<h2><span style="font-size: 14pt; font-family: arial,helvetica,sans-serif;">Usage Guidelines</span></h2>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Only the Postmaster or a Level 1 Administrator can use this feature.</span></p>
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">To set up an alias, follow these steps:</span></p>
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<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">Launch the Administration console. Refer to the <a href="index.php?option=com_content&view=article&id=234:launch-the-administration-module&catid=39:administrator-console&Itemid=18" title="Launch the admin console">Launch the Administration Console</a> topic for more information.</span></p>
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<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">From the Administration page, click the Aliases button. The Aliases page appears.</span></p>
<p><img border="1" width="565" src="images/articles/aliases.gif" height="194" class="img_whs2" /></p>
<p><img border="0" width="79" src="images/articles/image387.gif" height="20" class="img_whs3" /></p>
<p><img border="1" width="562" src="images/articles/adminstration_module.gif" height="313" class="img_whs4" /></p>
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<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">In the <span style="font-weight: bold"><strong>Alias Name </strong></span>field, type your alias name. Verify that this name does not conflict with any username that already exists in your portal. For example, for sales, just enter "sales"-- do not enter sales@yourdomain.com.</span></p>
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<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">In the <span style="font-weight: bold"><strong>Mailing List </strong></span>field, type a comma-delimited list of email addresses to forward to. All these addresses will receive email sent to the alias provided above. You can enter email addresses of people inside your portal and/or external addresses. In both cases, you will need to enter the full email address including name@yourdomain.com.</span></p>
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<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">click the Create Alias button.</span></p>
<p><img border="0" width="113" src="images/articles/image388.gif" height="23" class="img_whs5" /></p>
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<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">To edit an alias, click the Edit link that appears on the same row as the alias in the <span style="font-weight: bold"><strong>Aliases</strong></span> section. A window will pop up containing the alias information which you can edit. </span></p>
<p><img border="1" width="561" src="images/articles/alias_edit.gif" height="51" class="img_whs6" /></p>
</li>
<li class="kadov-p">
<p><span style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">To remove an alias, click the Remove link that appears on the same row as the alias in the <span style="font-weight: bold"><strong>Aliases</strong></span> section. </span></p>
</li>
</ol>