<p class="kbcontent"><span style="font-size: 10pt;">HyperDrive does not appear to install properly on a PC running Windows Vista.</span></p>
<p class="kbcontent"><span style="font-size: 10pt;"><strong>Note:</strong> <strong>Hyperdrive.LNK is for Windows XP only</strong>. HyperDriveMounter.exe is designed for Windows Vista.<br /></span><span style="font-size: 10pt;"><br />The following instructions detail steps for installing HyperDrive on a PC running Windows Vista.<br /><br /><span style="font-size: 12pt;"><strong>Solution:</strong></span></span></p>
<p class="kbcontent"><span style="font-size: 10pt;">Ensure you are following the correct steps to install HyperDrive.  </span></p>
<p class="kbcontent"><span style="font-size: 10pt;">Use the HyperDriveMounter.exe file to install the Mounter, then mount the drive using your proper credentials.</span></p>
<p class="kbcontent"><strong><span style="font-size: 12pt;">Walkthrough:</span></strong></p>
<p><span style="font-size: 10pt;">1. Download the <strong>HyperDriveMounter.exe</strong> to your desktop and <strong>double click to install</strong>.<br />2. Once the installation has finished, run the <strong>HyperDrive Mounter</strong>:</span></p>
<ol>
<li><span style="font-size: 10pt;">Click on the Windows <strong>'Start'</strong> button.</span></li>
<li><span style="font-size: 10pt;">Go to the <strong>Programs</strong> menu. </span></li>
<li><span style="font-size: 10pt;">Locate <strong>HyperOffice</strong> &gt; <strong>HyperDrive</strong> &gt; and click <strong>HyperDrive Mounter</strong></span></li>
</ol>
<p><span style="font-size: 10pt;">3. Running the Mounter will prompt you for your <strong>HyperOffice email address</strong>, <strong>password</strong> and the <strong>drive letter</strong> you want your HyperDrive to be. <br /></span><span style="font-size: 10pt;">4. When complete, you will receive a message saying the mount was successful. <br />5. </span><span style="font-size: 10pt;">Access the drive from <strong>Start</strong> &gt; <strong>Computer</strong>, and it will be displayed as a network drive with the drive letter you chose during the Mounting process.<br /></span></p>
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