<p>If you forget your password, HyperOffice will ask you a "hint" question to verify your identify to retrieve your password. You can change your "hint" question, but it should always be something that is specifically known by only you.</p>
<h2>Usage Guidelines</h2>
<p>To change the hint question, follow these steps:</p>
<ol class="whs1">
<li class="kadov-p">
<p>Click the <a class="dropspot"><span style="text-decoration: underline;"><span style="color: #0000ff;">Settings</span></span></a> tab on the left navigation bar.</p>
<p><img border="1" width="97" src="images/articles/image60.jpg" height="480" class="img_whs2" /></p>
</li>
<li class="kadov-p">
<p>Click the <a class="dropspot"><span style="text-decoration: underline;"><span style="color: #0000ff;">Account</span></span></a> button. The <a class="dropspot"><span style="text-decoration: underline;"><span style="color: #0000ff;">Account Settings</span></span></a> page appears.</p>
<p><img border="1" width="375" src="images/articles/account_settings.gif" height="371" class="img_whs3" /></p>
<p><img border="0" width="58" src="images/articles/image279.gif" height="62" class="img_whs4" /></p>
</li>
<li class="kadov-p">
<p>Browse down to the <a class="dropspot"><span style="text-decoration: underline;"><span style="color: #0000ff;">Change Hint Question section</span></span></a> in the <span style="font-weight: bold"><strong>Account Settings</strong></span> page.</p>
<p><img border="1" width="284" src="images/articles/image287.gif" height="142" class="img_whs5" /></p>
</li>
<li class="kadov-p">
<p>In the <span style="font-weight: bold"><strong>Password</strong></span> field, type the current password in this field. The password is used to validate your identity to allow you to change the hint question.</p>
</li>
<li class="kadov-p">
<p>In the <span style="font-weight: bold"><strong>Hint Question</strong></span> field, the existing hint question is displayed in the Hint question field. Change the hint question to a question of your choice.</p>
</li>
<li class="kadov-p">
<p>In the <span style="font-weight: bold"><strong>Hint Answer</strong></span> field, the existing hint answer is displayed in this field. Change the hint answer to an answer of your choice.</p>
</li>
<li class="kadov-p">
<p>Click the <span style="font-weight: bold"><strong>Change Hint Question</strong></span> button to change the hint question.</p>
</li>
</ol>
<p> </p>