Issue Highlights - What's poppin: It's our newest customer promotion gift, Changes to royalties: What's the next step?, Pearpoint camera support, Quickbooks report: Sales for the period, Tricks of the trade: Fixing a wobbly toilet, floor drains, Performance bonus: The reward for growth, Payment discount: The incentive to pay early, Late fees: The penalty for paying late, Royalty spreadsheet: Keeping accurate records, Franchise audits: Having an auditor visit your office, Summary: What does all this mean?