Barry--sorry to hear that you have a problem with the toy.  While talking with Landis Zimmerman today, he told me that he has run into a few of the toys that had broken pieces upon arrival, and that he had talked to Spec Cast about this.  They thought that their packaging was sufficient, and that the problems may have occured before shipping.  Regardless of when, they have agreed to stand behing this.  Please contact Landis to take care of this.  <!-- e --><a href="mailto:zoc@att.net">zoc@att.net</a><!-- e -->, or 717-738-2573.  Terry.