I work for NHS Dudley as a specialist psirmacaht for older people and one morning my Kingston DTI (IT approved) USB stick wouldn't register on any computer.  It had two weeks worth of data that I had failed to back up and hence would have meant duplication of my time if I hadn't contacted SaveMyUSB.com. Our IT department within NHS Dudley were unable to retrieve the data as they only dealt with software issues and not hardware.  I contacted Kingston (manufacturer of my USB) and all they could offer me was a replacement USB &amp; they advised that USB drives shouldn't be considered as lifelong entities (incorrectly thought by myself).  It was the IT department that mentioned to me about data retrieval companies and hence post a Google search I came across SaveMyUSB.com.  They were very helpful, professional and empathetic toward my situation.  Since the USB had confidential data, They were vetted by our team and required to sign an NHS Dudley confidentiality legal document (as per our local Information Governance Manager) prior to me sending my USB data stick out.  They completed this electronically and promtly in a professional manner and once received by me, the USB was sent out.  I got a phone call from the team the next day advising me that all the data had been successfully recovered and the data was back with me the very next day.  Viewing prices of other companies involved with data retrieval, I must say that SaveMyUSB.com is by far the most cost-effective out there and I would 100% recommend them to anyone whether individual or commercial.  I also wished to write this comment since reading all the other testimonials, I think I may be the first from an NHS organisation. Thanks Martin and your team for all your help.