i BrianThank you very much for intervening on our behlaf .It means allot to have an agent that would do that for you. My family has been with Allstate since the late 1940 s , I personally have been with them since 1968. It is a long time with a company, but my Mom had always had  1 agent   all of those years and I was blessed when I found you a few years back. I felt that I had a connection with you and you brought a sense of back home to me and what my family always experienced with this company,  Agents that turn into Friends     ..Thank you from the bottom of my heart, for helping me the way that you do everyday ..