Word lost me at the 2007 iteration. I still use it, Excel and pen and paper almost exclusively for everything I write, but, as a reasonably competent Office user, the redesign on Office 2007 left me feeling all the familiar tools I needed to do my job had been stuck away in drawers. At the time, it was disempowering, to say the least.

But I do want to stick up for the 'working on documents at the same time' thing. Useless for me as a full-time writer, and I can imagine in some professions it would cause chaos, but it would have been fantastic when I worked at Leeds Uni. Creating a year-end summary on a research project involved twenty, thirty academics sending me reports, bibliographies, appearances, blah, blah - and then sending me amendment after amendment. All because I was building the final file. Literally hundreds of emails and documents, when we could all have been working on one. It's hard to describe, but that feature would probably have given me a month off. Or made me redundant sooner. Or...

Hmmm... Wait a minute.