After all our misery with US air -25, hour wait at airport after cancellation of our flight . Arguing to get out in time for our ship ( all flights booked thru Costa)which we did miss   <br /><br /><br />Total lack of co-operaation or care from US air staff (including LILIANE a superviser who walked out on me because she was tired &#33;&#33; like we weren&#39;t ???)re hotel and food vouchers ,we did arrive in Cozumel via Chicago on United the following day and were greeted by a Costa REp who took us to a litle hotel called Casa del Mar .   <br /><br />Costa covered hotel but no food so I sent my bills to them to get a refund . We will see how they handle this. I was travelling with my 2 boys 10 &amp; 13 so providing meals for all of us should not have been a stretch   <br /><br />After a long wait at the dock in Cozumel with all our luggage the following day a purser did finally come and get us and we did board . A very pleasant purser Rafael from Brazil on ship took care of us and continued to do so for the rest of the cruise&#33;&#33;&#33; Finally got to our cabin and rushed out to enjoy Chankannab .  <br /><br />We booked a balcony cabin (Obstructed ) but loved the sound of waves and seabreeze every night -kept door wide open .Balconies are the best -I wish they were always cheap&#33;&#33;&#33; Highly recommended&#33;&#33;&#33;  <br /><br />Food and srevice was quite adequate and always plentiful with various juices during the day and at Night very well presented and quite good. Waiters were polite - quick to change courses if not to one&#39;s taste. Lamb and lobster were A-1 and my boys loved the steaks.Portions small -but since choices were limitless -less waste. Midnight buffets AMazing in size -display -and variety   <br /><br />Entertainment was charming -very saltimboca-. One night there were 4 Mediteranean shows in different lounges and you needed a passport to go from one to the other -felt like a scavenger hunt -very different very enjoyable . A buffet of the regions presented followed for those hungry- not us we chose late dining . Atmosphere in dining room was like an Italian wedding every night -even had a candlelit dinner once&#33;&#33; Waiters sang and danced for us every night -Great Fun &#33;&#33;&#33;   <br /><br />Stops in Cozumel and Grand Cayman . Chankanaab has great snorkelling take a cab pay fee and snorkel -BRING WATER SHOES SHARP ROCKS TO ENTER Go see dolphin show   <br />Grand Cayman -go to Stingray city - what lovely soft friendly creatures - a real thrill .Try Captain Marven 2 blocks from dock . Nice friendly people.34&#036; 2 stops   <br /><br />Ocho Rios - Falls are slippery Kids went- I did not and could have skipped the whole thing . Pushy vendors -Left early - Not impressed   <br /><br />Would have preferred another stop .  <br /><br />Shopping on board different because of Italian goods-bought most gifts on board.  <br /><br />Overall not bad cruise will have better and accurate opinion of Costa if I get a refund for expenses and compensation for our 25 hour ride from hell with US air and discount on next one . After all we missed 2,5 days out of seven. If they were responsible and compensatory I would highly recommend this company .  <br /><br />We will see&#33;&#33;&#33;&#33; Time will tell  <br /><br />Toga party is a hoot and super fun on last night . They give the sheets so less to pack at last minute.. Disembarkation was organized and relativelly quick except for customs who took their sweet time. Airport was a madhouse -flight on time this time with US air again -no food available not even to buy&#33;&#33;&#33;  <br /><br />HOW CHEAP CAN YOU GET&#33;&#33;&#33;I will not willingly fly with US AIR EVER AGAIN&#33;&#33;&#33; Is it a wonder theses guy&#39;s are going under. With such crappy service I&#39;m surprised they are still around. What a rinky -Dinky company. They should teach their agents people skills if they hope to survive.  <br /><br />Ship is gorgeous and would do Costa again Will they do right by me? Hope so &#33;&#33; <br />Fun cruise fun ship .Enjoyed Italian style&#33;&#33;&#33; <br /><br />Michele