THURSDAY - April 26th[/size]<br />
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Good Morning Crazies....The car is all packed and we will be on the road in a couple of hours.  I just hope today goes a lot better than yesterday did.  I finished up the last minute packing, did all my errands and decided to sit down around 1PM to finish off the yummy crab legs left over from dinner the other night.  When I took the butter from the fridge it was very soft and I realized the crab was not as cold as it should be.  Checked the thermometer in the fridge and it read 65 - WOW.  Went and got the other thermometer from the garage fridge and sure enough my unit was not working&#33;  This fridge is less than 2 years old and caused us lots of problems when we bought it.  It took Sears 2 1/2 months and 5 deliveries to get the order right and only got resolved after we got Sears headquarters involved.  (They actually delivered one unit with a freezer door missing and told us they would &quot;order one for us and have it shipped to us&quot; )  So I cleaned out the unit, put as much stuff in the garage as I could and called Sears.  I explained the problem I was having and the CS rep told me she would have to get authorization for an emergency repair.  After being put on hold time and time again they finally got authorization for emergency repair - on MAY 3&#33;&#33;&#33;To say this is where I lost my cool would be an understatement.  I fought with this woman for another 15 minutes and then spent over an hour fighting with 2 different supervisors -  The final straw was when I told them I would be away until May 10th and they told me they were booked up for the 10th and 11th but would try and squeeze me in on the 12th.  I swear I actually had steam coming out of my ears.  Jim was livid when he got home from work but we went out to dinner and decided we are not going to let this spoil this trip for us.  We are going to unplug the unit (I&#39;m afraid there might be a short or something like that wrong with it) and go away and enjoy ourselves.  Besides a long car trip will give me plenty of time to compose a really long, detailed letter to Sears HQ&#39;s for when I get back and our son is getting us the name of someone high up in the Corp to send the letter to rather than just to Customer Service.   He got us a name to call when we had the original problem and we got results right away - unfortunately I didn&#39;t keep the name - never thought I would have any more use for it.  So that is my long sad tale and I&#39;m not giving it another thought.  (It felt good to vent a bit - thanks friends)<br />
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I will miss our daily chats while I am gone - don&#39;t know if I will find any internet access along the way til we get to Ft. Myers.  I hope everyone stays well or heals while I&#39;m away and I&#39;m sure I will have lots to tell you when we return.  I know I will have a lot of catching up to do.   Someone - please start a new Daily Dock on May 1st.   It&#39;s 6AM - time to get Jim up and moving and get ready to take the dog to the kennel.  See you all in 2 weeks.