Dear customer,
We have received an e-mail from pay pal that you did not receive your package. I did my research and we found out that you did make the payment with another name (also registered on our system) and made this order with this name but with the same amount (we have called paypal and spoke to a representative about this issue). We did ship your package on 1-27-10. International orders take 6-10 business days.
We have to give it time to get there. We ship to Turkey all the time and we never had a problem with the shipment. I will appreciate it if you wait for the package to get to you before complaintning to pay pal, instead you should e-mail us if there is any concerns.
Regards,
Edith de la Flor