I need someone to call me back to process this order. I Spoke to Carmen on the phone yesterday but she did not call me back.
Regards,
Edith De La Flor
Third notice: 


Dear customer,
We have received your order but unfortunately the information to be printed on the ribbon is too long. We can only fit 18 character per side including letters and spaces. The icon takes 3 spaces.
Here is a suggestion, we can print
Left: My bridal Shower (icon=umbrella)
Right: Samantha 2-18-17
Please let me know if this is ok with you so we can process your order.
Best regards,
Edith De La Flor