Hi Jacqueline,
I'be tried calling the phone number on our records a couple of times but it seems like it's a wrong number.
I e-mailed you also leting you know that I can not process your order because of the personalized ribbon. The minimum order is 25 pcs. and you ordered only one.
Please contact us to let us know what you would like to do.
Regards,
Edith de la Flor