Dear customer,
Unfortunately we can not accept this. All our cake toppers are custom made, we can not sell them with the colors you've ordered. We don't understand how you did not get through me, I usually answer all the e-mails we receive, it might take a little while since we do receive lots of them a day but we do read them and answer them. About the empty building your talking about, I don't know how you got our address since it is not shown in our website, so this is not possible. 
We have already charged your credit card the day we processed your order. We did not receive any e-mails letting us know you did not want the cake topper any more.
Here is a copy of the e-mail we sent you on 10-22-09:
 
Dear customer,
I need to know when do you need this cake topper for. At this moment I am out of the country on a convention and I'm the only one who makes the cake toppers, any personalized item will be done when I return to USA. I will be back on Nov. 10, this means that your cake topper could be shipped by Nov 24. If this is ok with you please let me know so I can process your order. Thank you. 

Your order was shipped on Nov.24, 2009 as I promised!
 Thank you for your business.
Best regards,
Edith de la Flor