Dear customer,
We have not receive any e-mail from you with a different address. This is what we have as a shipping address:
Vanessa Herrera 
5638 Bonsrell
Houston, Alabama 77023
United States
Also, the information provided to be printed on the ribbons are too long. We can only fit up to 18 characters per side, this includes letters and spaces, icon takes 2 spaces.
Please provide us with a new information to be printed.
Thank you.