Our new employer made a mistake sending your order to a different customer that is why we were late shipping your order. We have received a letter from the BBB which states you did not receive your package.I would have appreciated it if you contacted me before making any complaints, I'm in business for over 13 years and never had one complaint  and I hope this will be the only one ever. I hope you contact the BBB and reverse such complaint and clear my name and my company's name  , I will do my part sending proof of delivery of the item purchased. Here is the status of on the USPS:
 9405503699300462413812, ,Priority Mail, ,Delivered, ,March 30, 2012, 1051 am ,WESTMINSTER, CA 92683  ,Expected Delivery By, March 30, 2012 ,Delivery Confirmation, ,Out for Delivery, ,March 30, 2012, 840 am ,WESTMINSTER, CA 92685  ,Sorting Complete, ,March 30,