Dear customer,
We receive several e-mails a day and we try to respond as much as we can a day. If I don't answer the phone is because I'm either on the other line or teaching some classes. I'm usually very good on customer service.
You paid for priority mail wich takes 2 days to deliver, this does not mean you will get them within 2 days unless you pay for over night or express mail. We usually ship within 7 days on orders like yours. 
We're very sorry for the misunderstanding. If you don't need the package any more please refuse the parcel and they will ship it back to us. We will refund you the amount charged as soon as we receive the package unopened. 
Thank you.