Hi,
I found your order, it was canceled and we did send you an e-mail on 4-7-14  with the following information
Hi,
Unfortunately we can not process your order, we hav a minimum order of 25 capias, we can not set up the machine with that information to print just one ribbon. Also the request you're asking for will have a different price because they will have to done from scratch, that price if for the charms already made that we have in stock. 
Best regards,
Edith De La Flor
P.S: I'm canceling the order but if you would like to update the qty. we can always change the status of your order since we already have the info needed.  


If you would like us to update the qty. let me know so I can charge your credit card for the correct amount.
Now, the information you provided us is too long. We can only fit 18 characters in the machine, this includes letters and spaces, icons take 3 spaces and Capital letters take 2 spaces.
What I can do for you is maybe print:
Left side: Our wedding 7-27-14
Right side: Eric (icon) Daneille
Let me know if this will be ok with you so we can process your order asap.
Thank you