Hi Nancy,
I would like to appologize on the delay to ship your order, we were supposed to receive a shipment with some of the items you've ordered but it will come by the end of Nov. so I decided just to ship the other items. I will refund you the amount of $109.91 + 2.35 shipping = 112.26 to your credit card. 
We are missing the 6 arabesque cutters, 1 balloon cutter set, 2 baby dress set.
Did you know  you can get a discount of 30% off if you buy at wholesale? Let me know if you're interested.
As a token of appreciation with this code you can get a 10% off on your next order CUST4576
I'm sorry for the inconvenience.
Edith De La Flor