Dear customer,
I sometimes don\'t understand our customers, we try to ship the items as soon as possible because we understand they want their products fast, we did process your order the same day and had it ready to be shipped the following morning. We do read our e-mails every morning (we receive lots of them) and respond to them as they are received and this takes us almost all morning, we can not read them every hour. The shipping charges is not only for the shipping but also for the handling of products. You also pay for the weight of the items ordered not just for a package. Even if we added more items to the package the shipping will increase because of the weight.
We\'re sorry for the inconvenience but we try to do our best in service.
Please note: two of the items not in stock were deleted from your order (clay gun & face # 31)and we still gave you the 15% off on your order of $134.80. Both items show as \"temporarily unavailable\" 
Your order will be shipped on Monday!!! (we don\'t work on weekends)
Thank you,
Edith