Dear customer,
I've tried contacting you a couple of times over the phone on the number provided, also via e-mail and we did not have an answer to our messages.
We're working on your capias and the issue is, the information to be printed is too long, we can only fit 17 letters and spaces per side. We have changed the information to be printed to:
On the right side: September 1, 2007 (english instead of spanish)
On the left side: Margarita (hearts) Mikael.
The heart icon takes 3 regular spaces.