<p><strong>Frequently Asked Questions</strong></p>

<p><em><strong>How long have you been in business?</strong></em><br />
Bedazzle Dezigns has been a unique specialty jewelry store for more than 20 years now.  We are located on Oahu, Hawaii, and have a global loyal customer base.  </p>

<p><em><strong>There are numerous online jewelry stores out there. What makes you different?</strong></em><br />
Quality and pricing. There are numerous online stores who have not mastered the ability to bring quality Hawaiian jewelry (including custom heirloom jewelry) at a competitive price. Either quality costs too high, or is sacrificed by low prices. Many of our jewelry specialists have been with us for over a decade, and these years of experience translate to efficiency and a sharp eye for quality. Let us be a part of your precious moments.</p>

<p><em><strong>What if I do not like what I ordered?</strong></em><br />
We offer a 30 day money back guarantee. Please read our Shipping, Returns and Other Policies for all details. Also, please note that personalized jewelry are final sales.  We will work with you to make you happy and that's why we offer a 30 day money back guarantee.  </p>

<p><em><strong>Do you specialize in anything in particular?</strong></em><br />
Certainly. Although we offer a variety of different jewelry lines, our specialty is in custom sterling silver and 14K gold Hawaiian Heirloom Jewelry for women and men. Every piece of our custom, personalized Hawaiian jewelry is backed up with our 360 Day Craftsmanship Guarantee. Honestly, our beloved custom Hawaiian heirloom jewelry is made to last and cherish for generations. We offer high quality custom Hawaiian jewelry and ship it all over the world.</p>

<p><em><strong>Do you offer financing or layaway options for purchases?</strong></em><br />
Yes, we do. Please contact us via telephone or email for more details.</p>

<p><em><strong>Do you have a store or showroom for us to visit when we are in Hawaii?</strong></em><br />
Certainly. We welcome you to visit our showroom when you are on the beautiful island of Oahu. Our store is located in the middle of the world-famous Waikiki.  Showroom hours are Monday through Saturday 10:00 AM to 7:00 PM.  We value your time and want to provide the best service possible. Please give us a courtesy call before you come down. Special appointments are welcome.  Telephone at 1-808-923-8031.<br />
   Island Fantasy, Inc. (BedazzleDezigns.com)<br />
   at Seaside Commercial Center  (directly across from Ross Store)<br />
   334 Seaside Ave. Suite 307<br />
   Honolulu,  Hawaii  96815</p>

<p><strong><em>Bedazzle Dezigns Customer Service</em></strong> hours are Monday through Saturday 9:00 AM to 7:00 PM (Hawaiian Standard Time). Voice mail and e-mail messages received when our office is closed will be promptly addressed during regular business hours.  If you have any comment or question that you would like to ask us, please contact us at <a href="mailto:info@BedazzleDezigns.com or by">info@BedazzleDezigns.com or by</a> telephone at 1-808-923-8031.</p>

<p><strong><em>Can I telephone in my order?  </em></strong>Absolutely. You're welcome to.</p>

<p><em><strong>Will there be parking at the location? </strong></em>  There are ample paid parking garages on Seaside Avenue. We do validate parking ticket for our customers. Our store is just a short walking distance away if you are staying in the Waikiki area.</p>

<p><strong><em>How do I size myself for a custom bracelet? </em></strong>  Get a soft measuring tape or a string. Squeeze your hand together tight (like a fist but with your fingers out stretched). Then measure the widest part of the hand (along the knuckles) with the soft tape - in inches.</p>

<p><em><strong>How do I size myself for a band ring?  </strong></em>When ordering band ring of 8mm or wider please add a half size bigger to your actual ring size (if your ring sizer is narrower than 6mm).</p>

<p><strong><em>Can I replace your Hawaiian Heirloom CZ rings with my own diamond?</em></strong><br />
Yes. Order a Hawaiian CZ ring and your local jeweler will be able to set it for you.  Don't have a diamond?  We offer quality diamonds with the lowest prices. Please send us an email.</p>

<p><strong><em>Do you do jewelry repairs? </em></strong><br />
Certainly. Give us a call or send us an email to let us know what is the problem with your jewelry. For custom sterling silver and 14K gold Hawaiian heirloom jewelry:  we do engraved name changes, re-size and re-design the rings, bracelets, bangles, and much more.</p>

<p><strong><em>Do you buy used or damaged jewelry?</em></strong><br />
We do buy used gold and silver jewelry. You can turn your old, unwanted, or damaged jewelry into a brand new Hawaiian jewelry made specifically for you. Want to trade in your old jewelry?  Send us an email for more info.</p>

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<p><strong><em>Mahalo!  from BedazzleDezigns Team - Proudly bringing quality products and service to the locals and abroad for more than 20 years.</em></strong></p>

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