<blockquote>I've used 3 CRM's in 2 years, iMagic, VinSolutions and now AutoAccelerator. I feel the technology is close to the same in all CRM companies. However, I want to talk about the real differences with AutoAccelerator. It starts with the staff, their customer service is great. Our rep is in the dealership about twice per week helping construct and implement processes as well as train users. They are always available to take a phone calls, days, evenings and weekends (even the owner). Requests and enhancements about the CRM and what we need to sell more vehicles are seriously considered and implemented immediately. It's not just about submitting a "Service Tickets" to the IT guys or the programmers. They help you dig in and apply the technology of a CRM in the real world of a fast paced dealership. Meaning, you actually get results from the system. In addition, their reporting module is unlike anything I've ever seen before. It takes customizing a report to the a new level. It's simple, fast and easy. When they say drag and drop..they truly mean it.

They also offer complementary services like lead phone follow up, sales follow up and service follow up to take some of the load off of the dealership. It’s a collaborative partnership and has been for the last 15 years, not just a vendor-dealership situation.</blockquote>
- Nate Fitzgerald, New Car Internet Sales Manager - Classic Chevrolet
<blockquote>We use AutoAccelerator. We are having good luck with it, especially after the most recent update. I like that it does more than just send letters and keep salespeople in contact with their new prospects and long term customers, though it does perform those functions better than programs I've used in the past. The driver's license scanner helps speed up getting customers into the system. Using that feature to pre-fill paperwork with customer's information is a great tool in keeping our process smooth. Can't say enough good things about it (there are many other features we use everyday from management reports to email templates).</blockquote>
- Bryan Latham, Salesperson - Team of Navasota
<blockquote>We are currently using AutoAccelerator CRM tool. Let me tell you this company is fantastic. There set up was a breeze, there staff is incredible! There support team is right there, always willing to get things fixed in a very timely manner. There interface is very user friendly and flows great. We switched from ADP CRM which was too much of a power house for our dealership and was not very user friendly and neither was their support compared to this company that helps you every step of the way with a smile on there face. I would recommend them to any one! There tag line is "we do everything including stir your coffee" and let me tell you, THEY DO!</blockquote>
- Katie Prentiss, Internet Sales Manager - Salvadore Auto Group
<blockquote>We are using AutoAccelerator as our CRM Tool. The customer service we get from them is THE BEST I have ever experienced from any 3rd party vendor. If I have a question, I can call our rep, Christine, and get an answer immediately. I never wait on hold or get transferred around until I'm lost in the shuffle. That's enough to recommend them, but there’s more. I have contacted them on numerous occasions with requests and ideas and found that they always find a way to say "Yeah, we can make that happen for you!" In this day and age of massive companies that think they control this market, it’s very refreshing and profitable to find a company that is flexible and responsive to our requests. This company gets it.</blockquote>
- Tom Vaneck, General Sales Manager - Providence Autos
<blockquote>Our dealership was looking for not just a CRM but a partner to communicate with our customers in a professional as well as personal basis. AutoAccelerator by CFM met all our sales and service needs, not only with our lead management but with there support and staff training. Their user friendly system makes it that much easier to navigate and stay on top of things with our customers. Mailers are all top notch and our rep is by the dealer weekly or on the phone checking with management. Quality group of folks!</blockquote>
- Steve Ellason, Service Director - Young Chevrolet
<blockquote>I have been with CFM since 1998 and wouldn't consider using another method of following up with my customers. Classic Chevrolet is the largest Chevrolet dealership in the nation and we don't have time to manage a CRM system in house. CFM manages our customer database and professionally and consistently follows up with our customers. Since most of the follow up contacts are mailed from our dealership, our customers think that we produced the letters ourselves. This combination of outsourcing and personalization has really helped us build our repeat sales to over 80% of our total business. CFM's system works great for the small to medium size dealer as well. There are multiple dealerships of various sizes in the Classic family of dealerships and CFM works well with each one, resulting in the same results as Classic Chevrolet - higher profitability, easier sales and improved CSI.</blockquote>
- Tom Durant, Owner - Classic Chevrolet
<blockquote>I have worked with CFM since 2005. During this time, they have been instrumental in helping us build our repeat and referral sales. We are currently one of the top selling Toyota dealerships in Texas. We use CFM's lead management website, AutoAccelerator.com and their Sales Follow-Up component and find it to be the perfect fit for us. The entire staff at CFM is a pleasure to work with. We can call after hours and on the weekend with a request and they are always there to help us with a get-it-done attitude. Since partnering with CFM, I have referred them to each dealership in the Freeman Auto Group. I would not own a dealership and not have CFM providing the relationship management. That's how strongly I recommend them.</blockquote>
- Dane Minor, General Manager - Freeman Toyota
<blockquote>I just wanted to let you know how much I appreciate a service like AutoAccelerator CRM.  I have used every other CRM in the market and no one understands what automotive dealers want and need, but you do.  Your AutoAccelerator CRM tool is so easy for me to manage my customers and track results.  Everyday it saves me immeasurable amounts of time and headaches.  Best of all your employees are the greatest.  I can always reach someone day or night willing to help me.  I love that!

I recommend AutoAccelerator CRM to all dealers (Just don’t tell my competition)</blockquote>
-Steven Lee Smith, Sales Manager - Providence Autos
<blockquote><!-- p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 15.0px Calibri; color: #1f497d} -->CFM does a wonderful job of simplifying my customer follow up.  They have provided a consistent process that is very user friendly for my Sales and Service staff.</blockquote>
- Tony Bertschi, General Manager - Crescent Ford
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I have been very pleased with AutoAccelerator CRM.  It makes following up with the customers a simple job. It is easy to stay on top of every deal.  No deals fall through the cracks, and no sales person can get lazy, and not do his job. I wish we had this years ago!</blockquote>
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- Jim Conley, Sales Manager - Smoky Mountain Chevrolet
<blockquote>We have been using AutoAccelerator since 2007 and I would never think of using another CRM. The power and flexibility of the program is second to none. From the sales process to the service department, we have a complete 360 degree view of the customer throughout the ownership process. When I need to contact CFM, I can get a live person with 1 phone call. I’m never left on hold, or transferred from department to department only to wind up with a voice recording. CFM always finds a way to make an idea work, and that’s what you need in today tough business environment, a partner that is always willing to help out and say “yes we can!”.</blockquote>
- Tom Vaneck, General Sales Manager - Providence Autos
<blockquote>As a Used Car Manager, 80% of my department’s business is due to 3rd party Internet Leads.  I need a system that’s easy to use from the dealership and at home.  We also have several types of lead assignments and AutoAccelerator helps my team manage them easily.  My salespeople are able to see their information quickly without having to dig around for it.  I would recommend this system and their staff to any dealership.</blockquote>
- Daniel Munoz, Used Car Sales Manager - Classic Buick GMC of Carrollton
<blockquote>With CFM we continue to build strong customer  relationships resulting in increased repeat business, improved  salesperson productivity and low salesperson turnover.</blockquote>
- Steve J. Frances, Vice President of Operations Mullinax Ford