<blockquote>I have been with CFM for over 10 years and wouldn't consider using another method of following up with my customers. Classic Chevrolet is the largest Chevrolet dealership in the nation and we don't have time to manage a CRM system in house. CFM manages our customer database and professionally and consitently follows up with our customers. Since most of the follow up contacts are mailed from our dealership, our customers think that we produced the letters ourselves. This combination of outsourcing and personalization has really helped us build our repeat sales to over 80% of our total business. CFM's system works great for the small to medium size dealer as well. There are multiple dealerships of various sizes in the Classic family of dealerships and CFM works well with each one, resulting in the same results as Classic Chevrolet - higher profitability, easier sales and improved CSI.</blockquote>
- Tom Durant, Owner - Classic Chevrolet Grapevine Texas
<blockquote>I have worked with CFM for over 3 years. During this time, they have been instrumental in helping us build our repeat and referral sales. We are currently one of the top selling Toyota dealerships in Texas. We use CFM's lead management website, AutoAccelerator.com and their Sales Follow-Up component and find it to be the perfect fit for us. The entire staff at CFM is a pleasure to work with. We can call after hours and on the weekend with a request and they are always there to help us with a get-it-done attitude. Since partnering with CFM, I have referred them to each dealership in the Freeman Auto Group. I would not own a dealership and not have CFM providing the relationship management. That's how strongly I recommend them.</blockquote>
- Dane Minor, General Manager - Freeman Toyota Hurst Texas