[quote=&quot;EvieCurley&quot;:3f88t4mc]thanks for your reply!  I am definitely planning to get pro select asap.  I will be having my first in-person ordering session within the next month or so and am nervous about doing it!![/quote:3f88t4mc]

Hi Evie,
Don't be nervous! - just try to keep it simple first few times around until you're comfortable and know how you want to make the presentation your own. Be honest with your clients and tell them it's new to you most people will understand and cut you a lot of slack :-)

I tend to get everyone comfortable, get them all a dink of their choice (nibbles are optional, I've heard some photographers make cookies - although I can't cook!)

I then explain to them what's about to happen:-

I tell them they get to see all their images, that there will be music, that they are welcome to comment, laugh, cry as we all watch - (so they know they don't have to sit in slience - and you can guage their reactions to images better this way) tell them that they DON'T have to choose straight away - that we will go through them again after they've seen them all - that way they'll relax and enjoy the show.

Before I switch off the light, I ask them to grab their cups of tea &amp; coffee's - I read somewhere that if people hold a warm drink in thair hands they're are more open to like what they see and therefore purchase more - no idea if it actually works, but it avoids spilt drinks and cold coffee!

Oh, If I have made any mock up of frames and image groupings I tell them before the show that they'll see some examples of how their images could be displayed at the end, which ones I liked the best etc......

Once they've seen them I like to explain the rating system :-) | :-| | :-( the three faces and get them to tell me which category to put each image - LOVE | OK LIKE | DON'T LIKE

I tell them that they should go with their first instincts, and that we can go through the category a second time if they're unsure about anything. then step through each image large on screen one at a time and wait for their response - if there are a few similar imae and theire having trouble I will offer my opinon to help.

Once you know what they LOVE, you can steer them to the right product for them, if there's alot, it's an album / set of digital files, if it's not so many, perhaps a wall group.... only you know what you sell!

It's taken me a while, but I now try to get clients to email me a picture of a wall in their home and then use the room view options to show them how frames &amp; groupngs will look - but I would keep things simple for now!

Set up some simple price lists, anything complicated can be done on paper for the moment!
Make sure you calabrate your sceen, so you can show them actual sizes.

Good Luck!
Let hope you get them crying - an feel free to cry along with them - I do  :-) (just a little)
Lynne